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4 Steps of Nonviolent Communication
全英 | 非暴力沟通的四个步骤
Nonviolent Communication
Today, I want to talk about communication in a slightly different way.
Have you ever had an argument with someone and realised afterwards that the original problem was actually quite small? Maybe someone didn't reply to your message.
The event itself may have been relatively simple, but somehow the conversation becomes much bigger and violent.
The book Nonviolent Communication: A Language of Life introduces a framework built around four components:
Observation → Feeling → Need → Request.
It gives us a way to slow down a conversation and ask: What…
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