Latest / Chef's PSA Podcast / Finding Balance: Chef & Owner Duo Sarah Heard and Nathan Lemley Ep 139
Transcript
- 0:00Hello chefs, this is Chef's PSA podcast.
- 0:02I'm your host Andre De Tero. On today's episode I have Sarah
- 0:05Heard and Nathan Lemley who are the Co owners of Foreign and
- 0:08Domestic and Commerce Cafe in Austin and Lockhart, TX.
- 0:12In today's episode we talk about the importance of using good
- 0:15ingredients, what it's like working together as a couple and
- 0:18the transition of going from chef to restaurant owner.
- 0:20I think you'll enjoy this one. Stay tuned.
- 0:34Today's episode of the Chefs PSA Podcast is brought to you by the
- 0:37Chefs PSA Store, the ultimate shop for chefs who live the
- 0:41hustle. Rock the buck, French hats and
- 0:45hoodies. Stay sucker free with the Sucker
- 0:47Free Kitchens line or keep it real with the Just Cook
- 0:51collection. From Tees to hoodies and more,
- 0:53we've got gear designed for chefs who work hard and play
- 0:56harder. Support the podcast and show off
- 0:59your style. Head to shop.chefspsa.com now
- 1:02and grab your favorites Chefs PSA store.
- 1:04Cook hard, stay sharp. So I work my new shirt for you.
- 1:08I don't know if you can read that.
- 1:09You see what it says? Yeah.
- 1:10And I know you guys serve brunch.
- 1:11And I know. And actually it says Buckfront
- 1:14for people that are just listening.
- 1:15You guys serve a great brunch. Like, I don't like serving
- 1:17brunch. I hated brunch.
- 1:18It was like the bane of my existence when I was a chef.
- 1:20But you guys do a great brunch actually.
- 1:22And I'm thinking the last time that I was there, I don't know
- 1:24if you still served them. You have these like, amazing.
- 1:26Was it like pop overs? Yeah, the pop overs.
- 1:30We still do the pop overs. They'll live on forever, yeah.
- 1:36I wanted to talk about a lot of things.
- 1:37So one of the one of the most important things, I think it's
- 1:40something that you guys are extremely passionate about is
- 1:41what things that I think you do really good job with that
- 1:44foreign and domestic is incorporating great products and
- 1:51also respecting the ingredients, right?
- 1:55Yeah, that's definitely a big part of our ethos.
- 1:58Yeah, when we work together, I'm.
- 1:59I'm trying to think way back when, I remember one of the
- 2:02cooks had left some chickens in the sink and the next day, I
- 2:06mean you couldn't use them, they left them.
- 2:08I don't know if they were forced on them, but without running
- 2:10water, I don't remember exactly what happened, but I know the
- 2:12next day all the chickens were gone.
- 2:14Now where we work together, it was a large operation, so
- 2:19throwing away 5 or 6 chickens was nothing in terms of it was
- 2:22going to put a nothing dent in the food cost.
- 2:24But I remember you were so pissed because it wasn't about
- 2:27the food cost, it was about the product wasting product, the
- 2:30loss of life. How do you incorporate that sort
- 2:33of ethos and philosophy into the restaurant?
- 2:35Oh, it's in so many ways that I don't even think we realize that
- 2:38we do it anymore. We, I mean, we use every part of
- 2:42the animal. We love finding ways to
- 2:44incorporate things like, you know, pig ears and, and goat
- 2:48heart and all the things that do often get thrown away or used
- 2:53for lesser things like dog food. I know we had a battle with farm
- 2:58to table and somebody was buying up all the hearts for dog food
- 3:03and we were like, no, it's on our menu.
- 3:04We need it, you know, so it's just a huge part of what we do.
- 3:12We, you know, we want to use every part of the vegetable.
- 3:15We want to use all the leaves, we want to use all the odd bits
- 3:18of the animal. And that's just because that
- 3:20animal lived and it died. That plant lived and died and
- 3:24all those parts are here to to utilize.
- 3:26So why would we not utilize them?
- 3:28So just how how frequently does your menu changes?
- 3:31I mean I'm assuming it changes seasonally but it does change
- 3:33like micro seasonally. It changes, I like to say
- 3:37seasonally and on a whim. So if we find a product that we
- 3:41like, we change it. If we run out of a product that
- 3:45we can't, that we love to, but we can't get in anymore, we
- 3:47change it. And then it also depends on how
- 3:52things are running in the kitchen.
- 3:53So the smoother things are running in the kitchen, the more
- 3:56often we're going to change the menu.
- 3:58That goes down to training. So if, if we're short 2 cooks on
- 4:02the line, we want to keep things as steady as we can, you know,
- 4:05survive. Right now we're a little
- 4:08overstaffed on the line and we have a great sous chef.
- 4:10So we're not only changing the menu like crazy, we're also
- 4:14running 5 or 6 specials a day. That's a lot of specials.
- 4:17It's too many, yeah. What what?
- 4:19What is the? What is the venue change process
- 4:20look like? Like What is the creative
- 4:22process look like? Usually we run something as a
- 4:26come up with an idea, get it to a point where we feel like we
- 4:29can run as a special, probably run as a special.
- 4:31And if it's received well, we like it, the cost is good.
- 4:34Then we can probably put it on the menu as a, you know,
- 4:37permanent thing for, you know, however, a month or two or
- 4:40whatever and I don't know some some items are tested out more
- 4:45than others. Some are like ready to go day
- 4:47one, some are like weeks and or. Some we intend as a special and
- 4:51then something happens, like we had an item that just didn't
- 4:54work out the other day and we didn't have any for service, so
- 4:57that special all of a sudden became part of the menu.
- 5:00And and because you're you're running your own restaurant, you
- 5:03have the ability to be nimble, adjust quickly.
- 5:06If something's not working, take it off.
- 5:07If something, if something's great today, put it on.
- 5:11Obviously a lot of restaurants can't do that.
- 5:14Yeah, it's great not having to seek much counsel when we make
- 5:18decisions. Usually just a short argument
- 5:21between the two of us, the ones a little heated.
- 5:26But I should say. That that depends, I think is on
- 5:29the day, the day for sure and the the tempers that.
- 5:34Day so that's that's that's interesting that because both of
- 5:38you are chefs, both of you are, you know, fantastic cooks.
- 5:42How do you collaborate ideas together?
- 5:44Like because I'm sure like yes, you're both chefs, but you also
- 5:48have different backgrounds like you guys didn't come up in the
- 5:50same kitchens came up in different kitchens.
- 5:53You have different ideas on food.
- 5:55So how how is it having two? Because I know chefs, right,
- 6:00they're all opinionated and and none of us are wrong, right of
- 6:03course yeah. So how do you guys come together
- 6:05on ideas? I'll start by saying I'm wrong
- 6:07quite a bit. Ari, OK, good for you.
- 6:09That's bitey big. That's the learning process.
- 6:11You can't learn if you're not wrong, ever.
- 6:13I'm never wrong. This is where we disagree.
- 6:17We came up in very, very different kitchens.
- 6:20I kind of came up in the scrappier kitchens.
- 6:22He had the opportunity to go work for some incredible chefs.
- 6:27So he's learned all the very correct ways of doing things.
- 6:32And I won't say that the waves that I've learned are wrong, but
- 6:36they're a little less fine-tuned, a little more verse
- 6:39towards making sure that it gets done.
- 6:41But it's worked out for me so. Yeah.
- 6:43So when you guys are, do you guys brainstorm together like
- 6:47ideas on paper? What is the brainstorming
- 6:48process look like? Like a bunch of books in a room
- 6:50with a bunch of sticky notes? Or is it just like drawing?
- 6:54Like how does the creative process go?
- 6:56A lot of times we just send like notes to each other on our
- 6:58phones and stuff. And you know, like as far as the
- 7:03dishes, we usually kind of work on them independently and then
- 7:06have each other taste them. I think is what normally happens
- 7:10is it's really hard for two people to like cook one dish at,
- 7:13you know, at the same time and like really collaborate.
- 7:17So like we collaborate after we've come up with the full idea
- 7:20a lot of times. It's a lot of editing or a lot
- 7:23of I can't figure out I'm I'm stuck on the spot.
- 7:26What do you think would fix it? With the team also involved.
- 7:29So now you have other other cooks and sous chefs involved.
- 7:31How much? How much do they get to be
- 7:34involved in the in the menu creation process?
- 7:36Not as much as we need them to be, but now that we are a little
- 7:40overstaffed and feeling pretty comfortable in the kitchen, I
- 7:43feel like we can start getting back into that.
- 7:46We lost staff for a little bit. There was a shortage for sure,
- 7:49so it's getting back into the habit of that.
- 7:52It's going to be great. You know, I love foods in
- 7:53season, right? So they they also sponsor me.
- 7:57So I love them, but I used to use them because they would have
- 8:00like crazy mushrooms. You know, they're big on
- 8:03foraging. You know, I'm trying to think
- 8:05what, like if you need ramps, they're going to let you know
- 8:09when ramps are here, right? If you need like obscure
- 8:12vinegars and things like that. They also have like, I'm trying
- 8:16to think like spruce or like just shit that that you don't
- 8:19often think about. Like, oh, call, call Heather
- 8:22from foods and season, Like, hey, what's up?
- 8:23What do you got? But I know you also are you
- 8:26yourselves are also very into foraging.
- 8:28Yeah. We love getting out and seeing
- 8:32where the food came from. And I always call it picking
- 8:36gold up off the ground. It's a little scary to get into
- 8:42because you know, there's some things that can definitely go
- 8:45wrong with foraging. Wow.
- 8:47Well, like picking the wrong things, you know, not being as
- 8:50smart as you thought you were. I know, but.
- 8:52They have apps for that now, like where you could take a
- 8:54photo of the plan, right? It's.
- 8:55Easy. I don't trust.
- 8:57You don't trust the. But I do trust, you know, we've
- 9:00got a few people that we work with.
- 9:02I have a few books that I like to look through, and then
- 9:05there's good old Google, which will help you, you know, really
- 9:08nail down what the differences are.
- 9:11I thought I had wild carrots in my yard for a while.
- 9:13Turns out it's Hemlock. What's Hemlock?
- 9:17Super poisonous. Yeah.
- 9:19They used to. No, absolutely not look like a
- 9:22carrot. Does not smell like a carrot.
- 9:24There's a a difference on the stem with the hair.
- 9:27And then there's a slight purple in color that you want to look
- 9:31for. But I just, I like connecting
- 9:35with it. You know, when it comes on a
- 9:37truck, you're not really seeing where it comes from.
- 9:39And I think that all goes back to the the respect part of yeah.
- 9:43Do you remember years ago we went foraging?
- 9:45Yes, I. Do yeah, we went foraging years
- 9:47ago. I'm trying to think out of this
- 9:48like 10 years ago probably. And I remember like we were in
- 9:53the woods and like like, oh, these are Turks caps you could
- 9:56eat this and these are these are passion fruit.
- 9:58And I'm like, wait, passion fruit grows in Texas?
- 10:01And there was just so much wild shit out there that I had no
- 10:04idea that you could just pick up and eat.
- 10:07And some of it was honestly, some of it was very good that I
- 10:11thought you can't replicate that flavor.
- 10:13Like it, it only comes from a wild forged ingredient.
- 10:19So I'm trying to think the right way to ask this, but how do you,
- 10:23how do you like when you're introducing wild and forged
- 10:26ingredients on the menu? Like how do you prepare the
- 10:29guest #1 like, hey, we pick this and it might taste like this,
- 10:35but there's no frame of reference of what it may taste
- 10:37like. Yeah, I, we just go for it.
- 10:40And you know, we try to tell the staff like, like dewberries,
- 10:43they look like blackberries. They don't necessarily taste
- 10:46like blackberries. So we try to really nail down
- 10:48just like you would with wine tasting nuts.
- 10:51What does it taste like? So to me, dewberries are like a
- 10:54little more acidic than a BlackBerry.
- 10:56They still have a little note of BlackBerry and then they smell
- 10:59like a crate&barrel. Yeah.
- 11:03Do you think that? I mean, we've talked, we, we
- 11:06could talk about this at length, especially with ingredients.
- 11:08I'm a firm believer that if you want to make better food, use
- 11:12better ingredients. Like the ingredients make all
- 11:14the difference in the world. If you, if your chicken sucks,
- 11:16it might actually be the chicken.
- 11:18Like you might not be buying good chicken or might be the
- 11:20lamb or the cow that you're buying, but also the produce
- 11:23that you're buying when you're buying it, not just who you're
- 11:26buying it from, but when you're buying it.
- 11:27Obviously strawberries aren't in season.
- 11:30I mean, they're in season somewhere, but and I, and I
- 11:34think that gets lost on a lot of chefs, especially young chefs.
- 11:38Like they, they don't, they, they focus sometimes more.
- 11:40Like I want to make this really beautiful thing with all this
- 11:42cool techniques. I want to make sure it has, you
- 11:44know, a hexametophosphate to emulsify the, the cheese sauce.
- 11:47But it's like, yeah but but the ingredients are shit.
- 11:52Yeah, something I learned way back when I actually went to
- 11:56College in psychology class was just alt psychology.
- 12:00And it's the sum of the parts is greater than the whole.
- 12:03So to me that that. Goes.
- 12:08Yeah. So that goes into, you know, the
- 12:11journey that the food takes, so the dirt that it's grown in, the
- 12:14person who picked it, the methods they use to pick it, and
- 12:17then the journey that it took to get to you.
- 12:19All of those things. Then you combine them with who's
- 12:23cooking it, what equipment are they using, you know, who's
- 12:26receiving it, All of those things I'll have to line up.
- 12:29And it's a a delicate game. Yeah.
- 12:31Well, I mean, if you're, if you're a chef and you have
- 12:33access to amazing produce, you don't even, you know, mess with
- 12:36it much and cut the tomato, put some olive oil that's good
- 12:39quality, some finishing salt. But if you have bad ingredients,
- 12:44like sometimes it doesn't matter how good of a chef you are, if
- 12:46you're starting out with bad product, there's not much you
- 12:49could do with it. I mean, sure, you can make
- 12:50something edible, but we're in the restaurant business.
- 12:54We're in the business of selling food that's delicious.
- 12:56Not not just edible food, but delicious edible food.
- 13:01Yeah, I think that as a, as a chef is one of your your biggest
- 13:04responsibilities is sourcing, finding the best product that
- 13:07you can, you know, obviously at a price that you can sell it
- 13:10for. But, you know, sourcing is, is a
- 13:12huge part of the job. And you know, when you find a a
- 13:15product that you does better than you've ever had before,
- 13:18it's super inspiring. And and that's, you know, makes
- 13:22you want to put it on the menu and have other people taste it
- 13:24like right away you. Ever put anything on the menu?
- 13:26That just sucks. Like the like fuck takes?
- 13:28I mean, I I can't remember that, but I'm sure I have I.
- 13:35Just what's what's like the worst thing you've ever put on
- 13:39the menu? Do you like, can you recall?
- 13:41Oh my. Gosh.
- 13:43One of the first dishes that foreign and domestic that I did,
- 13:46I loved it. And now I look back on it, I'm
- 13:50like, I would never do that. Why did I do that?
- 13:52And it was lamb, like the little tiny lamb T-bone chops.
- 13:58Oh, yeah, yeah, yeah. With cream collard greens and
- 14:02roasted grapes. And it all worked out.
- 14:06But it was a hideous dish. And those little lamb chops are
- 14:08hard. To eat and, and they're really
- 14:10difficult to eat, especially when you put them on a bed of
- 14:12cream collard greens. And I just, I don't know where I
- 14:16was. I know where my head space was
- 14:18that day. I was once I entered a chili
- 14:22competition and I made like and I scorched the pot and so the
- 14:25the chili was scored, but it was also a bad chili was like
- 14:28venison blueberry chili and I won.
- 14:32I ended up winning the competition.
- 14:33But I often look back on on this.
- 14:35I'm like, man, I served a scored.
- 14:37Like it was like one of those things like why?
- 14:39First of all, why did I win? Like who's voting on this?
- 14:41But I mean, it was all about the personality.
- 14:46And I'm not joking because what a lot of people forget when
- 14:47you're in these, you've, you've done these food grazers and it's
- 14:51also a competition and like people have to vote for the best
- 14:54dish. It's like when I was doing
- 14:56those, I, I'd be rowdy pouring them shots, giving them caviar,
- 15:00like buying the vote. It's a, it's a, it's a bit of a
- 15:04game. At Cochon 555 went and stood
- 15:09around the voting booth with a tray of cookies with pork fat
- 15:12icing on them. And it actually got us one of
- 15:16our our regulars for about 5 years now.
- 15:18Really. Yeah.
- 15:19He was like that move was that was it?
- 15:21I just wanted to correct my quote on Gestalt psychology.
- 15:25It's the whole is greater than the sum of its parts.
- 15:28Yeah. I mean, it's, it's a good point.
- 15:31I love that. I would take that approach with
- 15:34leadership. So I would say, you know, if I
- 15:37could get one message to everybody, sometimes it's faster
- 15:40than just giving the individual message, right?
- 15:42So absolutely. Because the whole team knew to
- 15:44Even if one person didn't get the message, 20 people did.
- 15:47I've also always applied it to guests in the way that they act
- 15:51in the dining room. So, you know, maybe the steak
- 15:54being overcooked by one temperature isn't really what
- 15:58set them over the edge. And you don't know.
- 16:00You don't know all the parts of the day, you don't know what
- 16:03they're going through, what traffic they sat in, you know
- 16:06what life experiences they had today that led up to that steak
- 16:10needing to be absolutely perfect for them today.
- 16:13So I have a question. This restaurant, Foreign and
- 16:18domestic, was your first restaurant that you guys have
- 16:20owned together. Yes, it is.
- 16:22Yeah. And how did you transition?
- 16:25Because you go, you went from being chef employee to now being
- 16:29chef owner. What was the transition like,
- 16:32especially for people that have never owned a restaurant and
- 16:34also for people that think 01 day, I want to own my own
- 16:36restaurant. Like, and a lot of I mean, I
- 16:38would say 99% of all the chefs out there don't own where they
- 16:42work. I would say most of them are
- 16:44employees and 1% probably do. And by the way, don't Fact Check
- 16:48know that. I don't know if that's that I'm
- 16:50just making shit up as we go. But what are some of the things
- 16:53that were shocking for you in that transition from going from
- 16:57chef, chef employee to chef owner?
- 17:00And then what were some of the biggest changes that you had to
- 17:04make within to to make it a seamless transition?
- 17:08For me, a huge thing was that there is absolutely no one to
- 17:12blame but yourself anymore. There is.
- 17:15There is no way out. Everything that happens in that
- 17:17building is our fault now. And that's a hard pill to
- 17:21swallow. It really is.
- 17:24And cooking is so much easier. Cooking is the the easiest part.
- 17:27So you go from being the chef and you just have to make sure
- 17:30your food cost is in line and your labor cost is in line and
- 17:33the food is good and people are coming.
- 17:34And now you know, you also have to make sure that the front of
- 17:38house is happy and the dish machine's working and the
- 17:42toilets are flushing and the front porch is swept.
- 17:46Yeah, that's, that was the, I guess the hardest part is making
- 17:49sure that your employees are now set up to do their job.
- 17:52Is that, is that you, you're not going to be there all times to
- 17:55fix everything. But you, you know, the
- 17:56maintenance is being done. You know, they have the
- 17:58equipment that they need and and that they're set up to do their
- 18:02job because I don't know that's that because other usually it
- 18:05was like we were there, we could fix anything at any time, but
- 18:08obviously not anymore. And then the back end, making
- 18:11sure that the the taxes are paid and everything's in line and all
- 18:14the work rents are up to date and.
- 18:16So yeah, that that that's, that's something a lot of people
- 18:19forget is like, you got to pay taxes.
- 18:21I mean, I hate that. I hate that.
- 18:22That's true. But you have to pay taxes.
- 18:26So many taxes. So so.
- 18:27Many that we didn't know I hate like taxes is the bane of my
- 18:31existence. How do you, how do you reconcile
- 18:35the idea of being the chef and making decisions as a chef would
- 18:40make, but also sometimes having to be the, but not sometimes
- 18:43you're always the owner and you always have to be, always have
- 18:45to balance those two decisions. Because I would imagine that
- 18:49I'm, I don't want to speak for you, but I would imagine that
- 18:52when you were employed, you probably made different
- 18:56decisions based on the integrity of the product and how you want
- 19:01it to run your kitchen. But when you own it, it's a
- 19:04completely different mindset because you have to factor in.
- 19:08But I got to pay all these bills too.
- 19:10And our guest coming back for that dish that I really want to
- 19:13put on the menu, right? So how do you reconcile that?
- 19:16For me, a big one is labor. You know, we run very clean
- 19:20kitchens. It's just part of who we are.
- 19:23I think it's super important. I wish more people did that, but
- 19:27at the end of the night, you got to balance your labor.
- 19:29And if now, if I know that front of house was heavy on labor
- 19:33today or sales were a little lower.
- 19:36It's you know, I, I used to let the cooks prep after service a
- 19:42little bit. And now I'm like, no, you need
- 19:44to clean this kitchen. Like no more prep cutting you
- 19:46off If it needs to be done tomorrow.
- 19:49Maybe we'll come in early, you know, or maybe we'll just move
- 19:52faster tomorrow. Right.
- 19:53So, so it's a matter of instilling a sense of urgency in
- 19:56the workplace culture, tracking everything daily.
- 19:59What do you use to track everything like, you know, your
- 20:02labor and all, all the, all the financials.
- 20:04Toast does a lot of stuff for us.
- 20:07You know, obviously we use like QuickBooks for bookkeeping and
- 20:11you know, it's all there for you everyday to to look at either on
- 20:14our phone, on your phone now so you see minute by minute.
- 20:18So when you come into the restaurant, like, what's the
- 20:19first thing to you? Do you check the numbers from
- 20:21the day before? You checking those before you go
- 20:23to bed? Oh, we checked from about.
- 20:24Or or like every it's like you're tracking the price of the
- 20:27Bitcoin like you check. Absolutely.
- 20:30We watch. I would like to say that we
- 20:32don't micromanage, but we do watch.
- 20:33And if it's slow and we see that there's still 5 people on, we're
- 20:36like, hey, what's going on? Why are we not, you know,
- 20:39cutting people yet? Little things like that.
- 20:42I watch the open table. It's a little bit of bit of a
- 20:45session because I'm terrified that they're going to mess
- 20:47something up then and somebody's not going to get seated.
- 20:50And that's like the worst thing that can happen.
- 20:52You have a reservation and we don't have a table for you.
- 20:56So we we definitely probably check things a little too often,
- 21:00but we also trust the people that we have.
- 21:03So we're having to make a lot less of those calls.
- 21:05Yeah. So when you're a chef, and I'm
- 21:07just saying chef, chef, you have a lot of headaches.
- 21:09You have the compression from the owners, you have the
- 21:11compression from the, from the cooks that are like, I need a
- 21:13day off and, and everything else.
- 21:15But when you're the the owner, like it's a, it's a different,
- 21:20it's a different stress, right? Because now you have, you have
- 21:23those same pressures, but you also have the pressure of I have
- 21:28the responsibility of keeping this restaurant open for myself
- 21:30and my family, but also for all my employees that rely on this
- 21:33to support their families. Yeah.
- 21:36It's a internal pressure now. You know, we, we opened during
- 21:41the freeze that we had this week and got a little bit of Flack on
- 21:44the Internet for being open because we're endangering
- 21:47people's lives. What they don't see oh, random
- 21:51people on the Internet. Like on your are they go on your
- 21:54page. Yeah, yeah.
- 21:55You know, we'll post that. We're open and we get the
- 21:57comments. But what they don't see is that
- 22:00like our Lockhart location, the employees that did come in all
- 22:04live within a mile of the restaurant.
- 22:07And they all need that paycheck to pay their rent.
- 22:10Rent doesn't take a snow day, right?
- 22:13And in Austin, our 2 servers that came in, they live within a
- 22:17mile of the restaurant. So that's really not that far.
- 22:20And there was no ice on the roads when they came in, you
- 22:24know? But we we can't just close
- 22:28because it would be easier. We don't have the funds to just
- 22:31pay everybody to take the day off.
- 22:33I wish we did. It would be great.
- 22:36But that's the reality of a small restaurant is there's just
- 22:39not those funds. But yeah, it's just being able
- 22:44to take a minute, look at all the things.
- 22:48OK. Do we have staff that can make
- 22:50it in safely? Do we have guests that want to
- 22:52come in? And we were busy.
- 22:54We had people that wanted to come out and eat, especially
- 22:56because we're in a neighborhood in in Austin.
- 22:59So people that wanted to go out to eat, that didn't want to go
- 23:03far, they just walked over. Because you have two spots,
- 23:07right? How do you guys divvy up the
- 23:09time? If I mean, I'm, I'm, I'm curious
- 23:12because we haven't talked about this, but how do you divvy up
- 23:14the time between the two restaurants between the two of
- 23:16you? And does one of you have, I
- 23:20should say, like does one of you have your fingers on the food
- 23:23just a little bit more in one of the places or are they both
- 23:25equal? I'd say both of us are equally
- 23:29involved in the food. We set up the second restaurant,
- 23:32Commerce Cafe, to run without us being there day-to-day.
- 23:37Foreign and domestic is still meant to be, you know, our
- 23:40personalities on the plate is still meant to be very personal.
- 23:44So we do, we go to commerce every day on the usually on the
- 23:47way in to foreign and domestic and the way out.
- 23:49Yeah. And the way home.
- 23:51So what we'll, you know, it's in the middle of our drive to
- 23:54foreign. Domestic, we'll stop.
- 23:56We'll check in for lunch and talk with the chef, make sure
- 23:58everything's looking good, taste of food, maybe lunch and then
- 24:02head to foreign and domestic. So we don't, we don't, you know,
- 24:06one person's not one restaurant, other person, other restaurants,
- 24:08not at all like that. I would say we eat lunch there
- 24:11almost every day usually too. Real.
- 24:15Man. I really like the Rigatoni vodka
- 24:20sauce. It's just simple.
- 24:22It's easy to eat in the car. Spicy rig.
- 24:23I love the chicken sandwich, but it's kind of hard to eat in the
- 24:26car. And he just gets a burger every
- 24:28day. Yeah.
- 24:29Burger, chicken sandwich. But it's, yeah, even in the
- 24:32car's heart. One of the great things about
- 24:35Lockhart is we have a a great chef that I actually know from
- 24:38high school. We work together at Red Lobster
- 24:40in high school. And how to to Red Lobster and
- 24:43their cheddar biscuit, right? Those biscuits are still good.
- 24:47Is Red Lobster still around? I saw that a lot of them were
- 24:48closed. Most of them are closed.
- 24:50But fun fact, those biscuits are 310 calories each, right?
- 24:54Yeah. Yeah.
- 24:54As long as you only what? Yeah.
- 24:56So you could do that, right? When you're a Red Lobster, you
- 25:01don't not eat the the cheddar biscuits when you're a Red
- 25:04Lobster, right? But we rely on him a lot.
- 25:07He's he's the chef there, but he's also a bit of a general
- 25:10manager. He takes care of things.
- 25:13He's unfortunately had to do some plumbing this week, but he
- 25:17really, really just takes things heads head on and that's super,
- 25:20super important for us. What are the challenges that the
- 25:23entire industry faces now is recruitment and retention.
- 25:27So having two restaurants and being in Austin, which is a
- 25:32competitive market when it comes to to to restaurants, especially
- 25:35with the Michelin guy coming here, a lot of, you know, a lot
- 25:37of cooks are now flocking to, you know, only a select number
- 25:40of restaurants. How do you remain competitive to
- 25:46attract talent? But also how do you how do when
- 25:50they're in the building? What is the culture like to
- 25:52retain the talent? Yeah.
- 25:55I think culture wise, we really focus on making sure that
- 25:58everybody has the tools that they need, that everything's
- 26:01functional, that they have a clean environment to work in.
- 26:04We try to minimize the chaos. It's a 1300 square foot
- 26:07building, so that's easier some days than others, but we really,
- 26:11really focus with them on on respect for each other.
- 26:14So things like the dishwasher doesn't come in till three, the
- 26:18cooks are there at 1, they're asked to do their own dishes
- 26:21while they're cooking. Just, you know, racket and push
- 26:24it through. That way when the dishwasher
- 26:26comes in at 3, he's not coming into a mountain of dishes.
- 26:30And that's not so much a labor thing.
- 26:34Like realistically those dishes could pile up, but it'd be fine
- 26:38ish. But it's a respect thing for
- 26:41that dishwasher. They're not allowed to just drop
- 26:43their dishes in the dish bit. They got to take the utensils
- 26:46out, stack them nicely, spray them out if they have time, even
- 26:49when the dishwasher is there. And that's respect for the
- 26:52dishwasher, but it's also respect for each other.
- 26:55We have one Xinhua. So if you use the Xinhua and
- 26:58then you drop it into the bottom of a pile of dirty dishes, the
- 27:01next person that needs it is going to have to not only find
- 27:04it, then find space to clean it and push it through.
- 27:08Do you take, you were talking about foraging earlier, do you
- 27:11take some of the team out like are they the the cooks now?
- 27:14Are they switched on with that? Like I want to learn about
- 27:16foraging and fermentation. I know you you do a lot of
- 27:18fermentation. I wish they were more
- 27:21interested. I think part of it is distance.
- 27:24So we live in Luling. We're about an hour from the the
- 27:27restaurant and that's where I do a lot of the foraging.
- 27:30Foraging is possible in the city, but it it takes a lot more
- 27:35effort, you get a lot less produce, and I think I'm a lot
- 27:39more worried about contamination in the city.
- 27:43When I'm out foraging near Luling.
- 27:45I'm literally like out on a dirt Rd. probably miles.
- 27:49And I've got a few patches that I like to go to, and it's pretty
- 27:53remote, but I'll find, you know, 2 gallons of dewberries in one
- 27:57spot. Yeah, I was thinking about
- 27:59forging. Do you remember again, we were
- 28:01talking about forging earlier. Do you remember one of the, I
- 28:03won't say who one of the guys we were cut his thumb off when we
- 28:05were forging. Oh, I'm don't say his name.
- 28:08Do you remember that we were forging?
- 28:10He was trying to crack up a green walnut.
- 28:14Yes. And he had the and the and he
- 28:16put his thumb there and he chopped his thumb.
- 28:18And I remember, you know, we have to.
- 28:20He fainted. I do remember that.
- 28:23Do you remember? That yeah, I I don't think I had
- 28:26had that in the front of my head for a while.
- 28:27Yeah, yeah. I I was thinking about that like
- 28:29it's something I don't think about often, but because you
- 28:32were there that day that that happened.
- 28:34Well, see, and I think that's the thing.
- 28:36You were in a a position where he was your your employees.
- 28:39So it stuck more with you. For me, I was like, what?
- 28:44Yeah. I actually, Rachel that took us
- 28:47on that trip. I still message with her often.
- 28:49She's when I talk about having some people I trust with
- 28:51foraging. She's one of the people that I
- 28:53do. I'll send her a picture of it
- 28:55and I'll be like, can you just confirm this before I eat it?
- 28:58You know, one of the big ones I pick is Wild Stinging Nettle.
- 29:04And I didn't know that was around Luling until my daughter
- 29:08tried to pick it. And that was a wild day.
- 29:11She thought it was really pretty and it was a really rough couple
- 29:14of hours. So I started figuring out what
- 29:16it is and I use it for everything now.
- 29:19I love to work it into doughs. It's just like spinach.
- 29:22You know, like a pasta. Yeah.
- 29:24And green pasta dough and. Then when I get I have really
- 29:26bad allergies I use it in a tea. What does it do for the
- 29:30allergies? It's, I'm not sure exactly how
- 29:32it works, but it's one it was. Yeah.
- 29:34It's one of those signs that cross the signs.
- 29:37But I liked it up and it's great for allergies.
- 29:39And so I'll just go out to the yard and pick a bunch, throw it
- 29:42in the kettle with some honey and some lemon, and it works
- 29:45pretty well. I try that before I go to the
- 29:47doctor. Eventually I end up going to the
- 29:49doctor sometimes. Do you do you find like a lot of
- 29:52the the cooks that are coming into the kitchen now?
- 29:56I haven't been a chef in three years.
- 29:58Like, I mean, I've, I've consulted and I go in and I see
- 30:01the shift, but I don't live it every day, right?
- 30:03Like I haven't really been working with the cooks 'cause I
- 30:06know, like it's funny, like someone was showing me executive
- 30:11chef at this place and it's like, I've been retired longer
- 30:15than they've been cooking. It blew my mind.
- 30:17I was like, holy shit, I haven't cooked.
- 30:18I haven't cooked professionally, like run a kitchen in three
- 30:20years and they're already there and I've like, shit, I haven't.
- 30:24Did they? Do they really know everything
- 30:25they need to know? I had a realization not too long
- 30:29ago that one of our cooks had been alive less years than I had
- 30:34been cooking, right? And that was scary.
- 30:37It was really scary moment. That's wild.
- 30:39That's. Like I, he was born after I
- 30:41started cooking. Is the, is the mindset Like
- 30:46what's the, I guess I should ask this, what do you, what do you
- 30:48notice is the biggest mindset shift from from when you were
- 30:53when you first opened the restaurant?
- 30:54Because how long have you had the restaurant now for like 5,
- 30:56no more than that. Seven years, almost eight.
- 30:58Yeah. So what is different with the
- 31:01mindset when you first opened the restaurant?
- 31:03Those cooks that that opening team and I'm not saying say
- 31:07anything bad about the current team, but like just mentality of
- 31:09the applicants. I think the intensity and we're
- 31:12seeing it shift back to the intensity a little bit.
- 31:15Why do you think that is? Because the chef's PSA?
- 31:18Because I'm motivated on average.
- 31:21Because the chef's PSAI. Would hope.
- 31:23So, well, I mean, that's honestly why I started is like,
- 31:25I wanted to be the, the, I noticed that a lot of people get
- 31:29advice from like the bad line cook next to them, like the, the
- 31:32angry cook and angry cooks have loud voices in kitchens.
- 31:36And I think people don't understand that.
- 31:37It's like sometimes the person that's influencing the kitchen
- 31:40culture the most is the disgruntled line cook, sometimes
- 31:44even more so than the person that's trying to affect positive
- 31:46change. So part of what I did with
- 31:48Chef's PSA was like, OK, I have a big enough platform where let
- 31:52me be the positive influence and let me show you like the people
- 31:56that are on the winning team, the people that are running
- 31:57restaurants, running kitchens, like they don't think like that.
- 32:00So listen to them because if you keep listening to that person,
- 32:03you're going to like look at where they are.
- 32:05You could be that person if you keep listening to them.
- 32:07One of our biggest shifts I think professionally was
- 32:10learning to even if somebody is a great cook, if they are
- 32:15cancerous in the kitchen, eliminate them.
- 32:18You know, you, you try to, we always give them, you know, a
- 32:21little redirection. If they're not receptive and
- 32:24they don't make changes, then we try to we get them out as quick
- 32:27as we can because it's just not worth you have.
- 32:30To disruption. Someone messaged me the other
- 32:31day and was like, Hey, I got this cook and I want to get rid
- 32:33of them. You know they're blah blah blah,
- 32:35but they're good like fuck, like get rid of them.
- 32:38It doesn't matter like you, you good doesn't it's it's a poison
- 32:44pill, right? Here we go.
- 32:46Being good at the expense of others is not good.
- 32:50Right. Yeah, right.
- 32:52The gestalt back to that, right. Yeah, yeah, You, you said that
- 32:58you think it's changing recently.
- 33:00I do, I feel a shift, you know, there was, there was a big
- 33:05staffing shortage. Everybody you know, exited the
- 33:08industry. So we went from having a decent
- 33:11amount of intensity to everybody coming back into the industry
- 33:15was super green and. You had to compromise.
- 33:17And there was a lot of compromise, which is really
- 33:19unfortunate. But now those cooks have a few
- 33:24years under their belt, they're starting to understand the
- 33:27basics. I do feel like there was a, a
- 33:29mentality shift where everybody just kind of had this, like, I
- 33:34need to take care of me and only me.
- 33:36And there was a lack of focus and a lack of Dr. teamwork.
- 33:41Teamwork was really, really bad. But we're seeing like right now,
- 33:45we have, I think the best crew that we've had in a, a very long
- 33:49time. We have a really good crew now.
- 33:51Really, really happy to see it. We have, you know, a good mesh
- 33:56of personalities. And they all have a little bit
- 34:01of experience, some more than others, but they really, really
- 34:04tried to help each other learn, which is incredible because
- 34:07they're, they're definitely a mixed group of people.
- 34:11You know, it's not, not everybody went to these certain
- 34:15restaurants and everybody has the same experience.
- 34:17So it's cool to see them, you know, collaborate and teach each
- 34:20other and no. That's good when when you're
- 34:22hiring people, what is it that you're looking for in candidates
- 34:25right now? Like, and I'm not talking about
- 34:26a good resume is a good resume, but like when you're
- 34:29interviewing someone, like what are some of the, what are some
- 34:31of the red flags and what are some of the green flags?
- 34:34I think we look for less of like this technical skills now, so I
- 34:37feel like we know that we can teach them that they just need
- 34:40to be in the door. It's more of, are they receptive
- 34:42to, not to say criticism, but advice or something?
- 34:46Instruction. Yeah.
- 34:48And do do they, are they respectful to the other cooks?
- 34:51Do they ask questions like cleanliness?
- 34:55Like, yeah, I mean, we always look at that.
- 34:57But you know, it's something we can teach as well.
- 35:00I always ask them like, So what do you want to do?
- 35:03You know what, like, do you want to be a chef?
- 35:05Do you want to own your restaurant?
- 35:06And it's crazy to hear the things like, no, I would never
- 35:09want to own my own restaurant. That's crazy.
- 35:11And that is, I mean, for me, I always wanted to own my own
- 35:14restaurant and it's crazy to. Hear, but do you think that like
- 35:18because there's also like they they might see like I see what
- 35:20you going through. Yeah, I mean that that's part of
- 35:23it. For sure.
- 35:24Like, at least want to be a chef, right?
- 35:25Yeah. Like I want to be in this
- 35:27industry. That, you know, I think that
- 35:28that it wasn't that way for a while.
- 35:30It was just a job for some people for a little while.
- 35:33And that's super unfortunate because I always say like, Hey,
- 35:35there's a lot better paying jobs that are way easier.
- 35:38Go take that job. If you just need a job.
- 35:40Like if you, if you do this because you want to cook,
- 35:43because you love cooking, because you want to be a chef,
- 35:45because you want to own your own restaurant.
- 35:47I think that's, I mean finding people like that or that's
- 35:50that's amazing. That's the best.
- 35:51That's what you want one. Of the things that's super
- 35:53unique about the two of you is that you're a couple also yeah
- 35:56so how do you like how for for all the couples out there that
- 36:01think that they want to work together not just work together
- 36:04but open restaurants together and be chefs together and and
- 36:06and a creative job what's what's the secret what what do you do
- 36:13what do you don't do I. For me, I've had to I think
- 36:17there's AI think it was Marco Pierre, why it said service is
- 36:20service. And so I try to remember that
- 36:23the restaurants, the restaurant, you know, and we we are both
- 36:27very passionate and we both fight very hard for what we
- 36:33think is the right way to do things.
- 36:36Sometimes we don't listen enough, but we're learning to
- 36:39work on that. But I like to think that we, we
- 36:43fight hard and fast and we get over it hard and fast.
- 36:46You know, we get it out. We say everything we need to
- 36:49say. We may or may not come to a
- 36:51decision and then we're OK. Yeah, I'm not.
- 36:55I don't try not to take an argument home with me.
- 36:57It's it's like a done and I'm over it in 5 minutes.
- 37:00I forgot about it 5 minutes later, you know.
- 37:02And sometimes that makes me mad. Are you always at work even when
- 37:05you're not at work? You know what I mean?
- 37:07Like because of that, you just, yeah, No, no, I mean like
- 37:09mentally like even when even when it's like, hey, we're not
- 37:11at work, but you're at work. Unfortunately, and I think
- 37:13that's something that we're, we're both working on.
- 37:16She's probably better at it than me.
- 37:18You know there's always a, you know it's a phones, you have
- 37:21your phone on you, you're connected to.
- 37:23You're checking those daily OpenTable reports.
- 37:26You're connected to it and it's, you know, it's unfortunate, but
- 37:30we're, we're working on that and you know, it's, it's a hard
- 37:33thing to, to learn. So for your, you know, for, for
- 37:36your mental health and for your well-being, what do you do Like
- 37:39to make sure that that it doesn't completely consume you
- 37:43in a negative way. Do you do anything?
- 37:46Smoke a blunt. Roasted roasted lamb.
- 37:51Yeah, we're. I, I've taken up going to the,
- 37:56the roller rink every Thursday. Yeah.
- 37:59And I, I try to make it a priority.
- 38:01Like I know that I need that release.
- 38:03I know that I need to go skate off some aggression.
- 38:06And it feels good, too. It's a more of a workout than I
- 38:10remember it being when I was a kid.
- 38:13So for me, just having those things that I kind of schedule,
- 38:16like I go have breakfast with my parents on the same day every
- 38:19single week. So I make time to make sure I'm
- 38:21talking to my parents. My brother comes with me to the
- 38:24roller rink. So I make sure that I'm spending
- 38:26a little bit of time with him and his daughter.
- 38:28And then, you know, we just, we make sure that we, we eat at
- 38:34home and cook dinner and try to have those outlets.
- 38:41Nathan has a little bit of a hobby.
- 38:43We smoke cigars. Islands Men.
- 38:45Yeah, sure. We need to smoke a cigar.
- 38:47Yeah, we need to. We talked about that.
- 38:48Yeah. Yeah, I should have brought them
- 38:49today. Yeah, I only smoke Escobar
- 38:51cigars, by the way. We're not.
- 38:54That cool? No, no, like that's, that's what
- 38:55I smoke. But I love a good cigar.
- 38:57Yeah, yeah. What are you smoking these days?
- 39:00Man, I Sarah's picks them out. Usually we have a we have a cool
- 39:03cigar shop in in Lockhart. I can you even really name much
- 39:09Mingo? But is that like a ritual for
- 39:11you? Yeah, I mean, it's a good way to
- 39:13relax, to kind of blow off some stress.
- 39:16Yeah, especially after a hard day.
- 39:17You know, on the porch late at night.
- 39:19Yeah, I love that. I have a ton of cigars.
- 39:23I have. Yeah, Like I have, I have a big
- 39:25humidor. What is that, like 3 feet?
- 39:28And then I have a small humidor that's, you know, the regular
- 39:30box 1, and they're both full, like I had.
- 39:33I probably have about 100 cigars right now that I'm like, damn,
- 39:35how am I gonna get through all of these?
- 39:37Yeah. So yeah, we need to smoke a
- 39:38cigar. For sure, I've really been into
- 39:40the ones that have the halapa filler lately.
- 39:43I don't know what it is that's drawing me to that, but I really
- 39:47enjoyed them. Yeah, I mean, I would never
- 39:50encourage anyone to like pick up something that's maybe a bad
- 39:53habit cuz I don't know if cigar smoke is a bad for me.
- 39:55It's not a bad habit, but man, I do enjoy it personally.
- 39:58I mean, I do my Q&A every Sunday with smoking cigars I love.
- 40:01Everything in moderation. Yeah, right.
- 40:03I mean, yeah, I try not to smoke all every day.
- 40:07For me, I I promise I'm not having a midlife crisis.
- 40:11I did buy a motorcycle when I turned 40.
- 40:14Let's triumph the Bonneville T100.
- 40:16So that's like my getaway, you know, I don't I try to drive
- 40:20them on the back, drive them on the back roads and just kind of
- 40:23relax. Yeah, I hate them riding in the
- 40:25city in Austin. It's I feel like someone's
- 40:27trying to kill me at all times. So that's that's my kind of like
- 40:31getaway, you know, on Sundays or something, but.
- 40:34One of the things that we really focus on in the show on chef's
- 40:36PSA is giving advice to the next generation that's coming up for
- 40:42a first time restaurant owner. Like what are some of the things
- 40:45like if you could give someone advice like make sure you do
- 40:47this? What is that thing that they
- 40:48need to they need to consider? Take things in stride.
- 40:52Don't try to do everything all at once.
- 40:54Prioritize. Make your list of things that
- 40:57need to be fixed, figure out what's the most important and
- 41:00just chip away at it. I'd say talk to your peers, talk
- 41:04to people who own own restaurants, get advice from
- 41:06them. Work for people, work for good
- 41:09people is a huge thing that worked for people that like I
- 41:13wanted to own foreign and domestic.
- 41:15It was the kind of restaurant that I wanted to open.
- 41:17I worked there, you know, I learned a lot.
- 41:19I learned how to run it before we actually bought it, which is
- 41:22a pretty, I mean, not a lot of people get to do something like
- 41:25that. Yeah, and it's because you're a
- 41:27sponge. So for me, I always tell the
- 41:29cooks, be a sponge, take everything in, observe
- 41:31everything, and then figure out what applies to you later,
- 41:34right? But always say thank you, be
- 41:36appreciative of that input, and figure out what applies to you
- 41:39later. If you had a chef's PSA out
- 41:42there, what would it be? Just to stay observant and keep
- 41:45up the intensity. Keep up the intensity, yeah.
- 41:47I mean focus, yeah, an intense cook, and I don't mean like
- 41:50yelling and but like an intense cook that's focused is a good
- 41:54thing. Yeah, like keeping your station
- 41:56clean and always learning, being on top of your prep and.
- 42:00Always for me, like, I read cookbooks, you know, growing up
- 42:04as a cook. And I don't think they do
- 42:06anymore. I guess.
- 42:07I don't know. I try to loan them my cookbooks
- 42:09all the time. Like, if you see any books you,
- 42:10look, you want to read, read them, please.
- 42:12But I think that to me, that was a huge part of becoming a good
- 42:16cook is reading and, you know, taking in information.
- 42:19Yeah. Do you, would you read the
- 42:20cookbook like when I say read the cook, like you look at the
- 42:23picture and that's it? Or do you like read like, oh,
- 42:26the story about the farm and the front page?
- 42:28Do you like read them front to cover?
- 42:29I, I can't say I've ever read any cookbook front, front to
- 42:33back, go go through it, flip through, look at all the
- 42:36pictures obviously, and then kind of focus on like the things
- 42:39that I think are most interesting.
- 42:41You know what's a really interesting cookbook is Andre
- 42:44Chang's Octo Philosophy. See.
- 42:46I Read Cookbooks. Cover.
- 42:48Cover then that's why I asked because I don't know if I'm
- 42:50weird in that regard like I'll read every single recipe the
- 42:52method on every page and the reason I do that is because
- 42:57every now and then you're going to see something like you
- 43:00wouldn't have picked it up just from looking at the picture.
- 43:01Like Octo philosophy is one of those books, like when you you
- 43:05look at the photo, when you read the recipes, like, oh, I, I
- 43:09didn't pick that up from the photo.
- 43:10Like that pairing of flavors or the technique that he used to
- 43:14get that. It's interesting because he's a
- 43:16it's, it's a good book. So for people listening Octave
- 43:18philosophy, I don't know if you have it, but it's a great book.
- 43:20No, yeah, it's. One of the few that we don't
- 43:23have. You should get it.
- 43:24It's really good. I think you'd like it.
- 43:25If you had a Mount Rushmore of chefs out there, who would be
- 43:29the the four chefs that you put on Mount Rushmore?
- 43:35Gabrielle Hamilton. Love her.
- 43:40I'm a sucker for Marco Pierre White.
- 43:42I came across him when I was a young cook and was pretty
- 43:47obsessed. What about you?
- 43:49I mean, Thomas Keller's always been, you know, he's the gold
- 43:52standard. I mean, you know, Alonda costs,
- 43:58that's a hard one. I mean, there's so many chefs
- 44:01now. So what's interesting is you
- 44:03guys answers are so different. Yeah.
- 44:06You know what I mean? Like it's.
- 44:07Totally. Ours, I could see the the
- 44:09Gabrielle Hamilton influence here.
- 44:11I could see the the TK Ducasse influence here.
- 44:15And then you guys come together and create a great restaurant at
- 44:17Bourne Domestic. Where can where can people find
- 44:20you? Gosh, three O 6 E 53rd St. in
- 44:25Austin and then all over the Internet.
- 44:27So F&D austin.com, same same handle.
- 44:30On Instagram F&D? Yep.
- 44:32Yeah, F&D Austin. Yeah, and 800 on Instagram and
- 44:37Chef Hurd. Yeah.
- 44:38All right, guys. It was great seeing you
- 44:40likewise. Thanks.
- 44:41So much. Well, I hope you enjoyed the
- 44:42show. If you're watching on YouTube,
- 44:44make sure you hit the like and subscribe button and make sure
- 44:47you leave five stars. If you're watching on Spotify or
- 44:49Apple or anywhere else, it's a five star podcast.
- 44:52Go to chefspsa.com, get yourself some of the books that I've
- 44:54written, or get yourself some nice Chefs PSA merch.