#79 Beyond points. A deep dive into e-commerce loyalty programs - Marton Kosdi-Kovacs, Love Loyalty - Flying with Shopify: Expert Insights | E-commerce | loyalty programs
Does your loyalty program actually generate additional profits, or is it just pointlessly eating into your margins on customers who would have shopped with you anyway? 🫣
In this episode, we’re joined by Marton Kosdi-Kovacs, co-founder of Love Loyalty, with whom we take a closer look at the math and psychology of modern customer retention in e-commerce.
Love Loyalty is an all-in-one retention tool, used by Polish brands like Swederm, Nutridome, Hdréy, Bebe Concept and more than 2,000 brands internationally. Being one of the top, but definitely the most user experience focused, engaging loyalty…
The skinny
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