The performance of performance-based contracting in public outsourcing: a meta-regression analysis
In this episode of The Leading Edge, Nikki Mackay is joined by Pedro Espaillat to explore the realities of performance-based contracting in public outsourcing. Drawing on a meta-analysis, Pedro explains why performance-based contracts do not automatically deliver better outcomes and why success depends on effective governance, meaningful performance measures, supplier selection, and collaborative commercial relationships. Together, they discuss the capabilities organisations need to create contracts that drive long-term value rather than simply measure activity, and the lessons that both…
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