Latest / DunkersPodcast / Two Islands: Brewing Joy and Sweet Memories
Transcript
- 0:11Welcome to Dunker's Podcast. Now today we've got 2 very
- 0:16special people because this is going to prove that you don't
- 0:20have to be a dunker, not a daily dunker at least to be on the
- 0:23Dunker's podcast. We're talking about community
- 0:26because that's Abersock and the Dunkers originated from
- 0:30Abersock. So what?
- 0:32Who better than two cornerstones of Abersock Community?
- 0:38So today's title is 2 Islands Brewing Joy and Sweet Memories.
- 0:43The episode smells less like sea salt and more like cinnamon
- 0:47buns. We're joined by Jack and Laura,
- 0:50the duo behind Two Islands and that's Absot's favorite coffee
- 0:54and ice cream spot. Since opening they've gone from
- 0:58Californian inspired ice cream parlour to a minimalistic coffee
- 1:02haven serving Welsh roasted beans, cakes that stop
- 1:06conversations and the legendary Saturday only cinnamon bun.
- 1:11Married in 2025 and celebrated by the Dunkers, Jack and Laura
- 1:15are not just cafe owners, they're part of the village
- 1:18heartbeat. So what makes two islands so
- 1:21unique? How do they keep Abbasot
- 1:24caffeinated and sugared up? And the big question for us, do
- 1:29Dunkers get bun priority? Jack, Laura, welcome to the
- 1:34Dunkers podcast. Thank you for having us, yeah.
- 1:38Yeah, very kind words there. Thank.
- 1:40You No, no, you've got to live up to it now, Jack.
- 1:42Yeah, exactly. So I'm, I'm going to try and
- 1:46sort of turn the the the programme just to chat into
- 1:50little bits. And the first bit's obviously
- 1:52got to be the origin and the inspiration behind it.
- 1:54I mean when, when did you open? First of all, when it.
- 1:59Was in 2018. It was 20 March 20, OK.
- 2:02OK, so we're coming up to 8, 8. Years old.
- 2:06Yeah, We've completed eight seasons.
- 2:08Brilliant. Flown by.
- 2:10And what made you do it? Origin story well.
- 2:15We. We.
- 2:16Can. Do it quick, I can.
- 2:19Do how long have we got we? If Laura and I nod off Jack,
- 2:22then we better change subject quick.
- 2:24We were travelling the West Coast of the States at the end
- 2:29of our ski season. I had failed to reply to a visa
- 2:36application and therefore wasn't going to return to Canada.
- 2:39Laura was heading home after the travel anyway.
- 2:43I was pretty bummed out on not getting my second visa and Laura
- 2:47decided to cheer me up. So it took me along to an ice
- 2:51cream parlour that had been recommended to us and I was
- 2:53eating a lavender ice cream with a honey ice cream, which
- 2:58ironically I tried again in New York the other day.
- 3:01And we kind of looked at each other and thought we'll have a
- 3:04go at doing this. And this was back in 20. 15. 15,
- 3:08I think really 14 or 15, yeah. And then the idea, I guess, just
- 3:14sat in the back of our heads and.
- 3:16We just a few other things before that.
- 3:18Yeah, and we did a bit of research and looked at ice cream
- 3:24kit from Italy. Oh, really?
- 3:25No idea how to make ice cream? No, an opportunity came up in
- 3:29the building that we're in now. I worked in hospitality at the
- 3:33time. I've never really done any
- 3:35hospitality. I do no.
- 3:37This is Pete first, was it? Yeah.
- 3:39Yeah, you. Asked me to do it with you and I
- 3:42quit my job I just started. I got my first real adult job at
- 3:47the Financial Times at the magazine there.
- 3:49How to spend it right? Were you a reporter?
- 3:52I wanted to be a food journalist.
- 3:55OK, So I was. I've always been interested in
- 3:57food, but I never had envisioned being in a kitchen.
- 4:01So I left that job to go become a barista to learn how to make
- 4:05coffee. And Jack said, well, we'll need
- 4:08to make some cakes over the winter, you know, if you like
- 4:10making cakes. I said yeah, I like making
- 4:12cakes. Made a banging carrot cake
- 4:13already. Only one recipe in the
- 4:15repertoire. Yeah, I.
- 4:16Don't really. Really.
- 4:17But we knew we needed something to kind of tie us over the
- 4:20winter months because we didn't want to shut up for six months.
- 4:24So yes, I've learnt how to bake a bit.
- 4:28Ish. Ish.
- 4:30And then we opened our doors and we had absolutely no idea what
- 4:32we did. This is so wild, so blind.
- 4:35We didn't. Have any kind of spreadsheets?
- 4:38We didn't have a really much of A plan of action, right?
- 4:42Laura's brother said to me, he's very, he's in mechanical
- 4:45engineering, he's very kind of numbers driven.
- 4:48And he said to me, God, you must have a good business plan.
- 4:51He said if you looked at footfall and percentages and
- 4:53conversion rates, that's right. I've worked in every cafe and
- 4:57surf shop up the High Street as a kid.
- 4:59I said I'm sure as long as we keep the quality, good people
- 5:02will come through the door. And.
- 5:03And we went into it. Yeah, with a bit of blind flame.
- 5:06Faith, really, right? Did you feel that your leverage
- 5:09was going to be the ice cream or was it going to be the coffee
- 5:12and cakes? Because did they come exactly at
- 5:14the same time or? Yeah, all three.
- 5:16OK. 3. Wow, OK.
- 5:20The ice cream was meant to be the pool, wasn't it?
- 5:23The cake was very much the last thing, yeah.
- 5:26That was not important. That was just kind of if people,
- 5:29you know, when it was cold. Yeah.
- 5:31And when we did open, it was absolutely freezing.
- 5:32It was that. Beast from the East.
- 5:35Oh, really? So snowing?
- 5:37Yeah, yeah. We opened.
- 5:39But coffee was of quite interest to me particularly.
- 5:44But it was still pretty early days in terms of the specialty
- 5:47coffee boom, right? Or at least it had taken off in
- 5:50London where we lived before, but wasn't really infiltrated
- 5:54into market towns or outside the cities, particularly coastal
- 5:57areas. So I guess it was.
- 6:00Do you think that's because the market towns and the coastal
- 6:03areas were just sort of not educated to even ask for it?
- 6:07Do you think are city customers more discerning or do they just?
- 6:13I think just because there's more competition.
- 6:16In. Cities that kind of like feeds
- 6:19the the pursuit for quality and then.
- 6:23And individuality, I guess. And individuality, yeah, and it
- 6:26does slowly start to kind of trickle out and make its way to
- 6:29to places. But there's always anomalies.
- 6:32The South Coast places in Devon, they've been on speciality
- 6:35coffee, seen for a really long time so.
- 6:37Right, right. So in a Cafe Rich village, which
- 6:41we are, what makes your coffee stand out?
- 6:46And you can. You don't need to be modest
- 6:48about this. We really know all about it.
- 6:51There's a lot of people won't know the the grading that comes
- 6:58first of all with the supply of coffee.
- 7:01So green coffee, where it comes from, we will only choose
- 7:04coffees that score above a certain point.
- 7:06Well, not us personally, but our roast at Cole's Ham, who we've
- 7:10worked with since day one. They then roast exceptionally
- 7:14well. The, the coffee is then sent to
- 7:17us and from the point of grinding to when it ends up in a
- 7:23cup and delivered to your table, there's a lot of variables and
- 7:27measured, measured variables that come into it a lot of
- 7:33places. Even if they know how to do it,
- 7:36it takes a lot of effort, right? People will cut corners and we
- 7:40just cannot have that. We do not.
- 7:42Cut it. No, so you don't do.
- 7:44Do you have lots of different types of coffee, or do you have
- 7:46one effectively one sort of cornerstone coffee?
- 7:50We we have our own single origin which we worked with coltan to
- 7:54develop, which we've had as our I guess.
- 7:57Your blend. As our blend, our single origin,
- 8:01but we also have a coffee programme now which our head
- 8:04barista Ellen has recently developed.
- 8:06So this explores roasters from different regions or growers in
- 8:10different regions or different processes of coffee.
- 8:13And all of these guest coffees are available either to purchase
- 8:17as a guest bean, just an extra £0.50.
- 8:20And the flavour profiles can be like really quite varied, or you
- 8:26can have them on batch brew on the weekends or as cold brews.
- 8:28So there's always possibility to try those different coffees and
- 8:33purchase the bags as retail bags off our shelves.
- 8:35OK, OK. And are they always the obvious
- 8:38question in a way to a coffee drinker but not really a coffee
- 8:42buyer? Are they always the same
- 8:44strength or is there different strengths?
- 8:47Because you, you go into some supermarkets and they'll,
- 8:49they'll, they'll package, they'll offer you packages one
- 8:52through 5, don't they? I think it's very strict, like I
- 8:55think it's a bit misleading, the whole strength.
- 8:57Thing words. Come in and say, oh, I like my
- 9:00coffee stronger. What's the what's the strongest
- 9:03one really? It's not really about strength,
- 9:07it's about the flavour and some of them are are lighter roast
- 9:11and they're going to, they're still going to be caffeinate,
- 9:13they're still going to be really caffeinated, but they're just
- 9:15going to be more delicate on the palate.
- 9:17Right. And some of.
- 9:18Them are roasted a bit darker, but you're not necessarily going
- 9:21to get more of a buzz. Or a OK, it's just going to be
- 9:25it's more. Flavour The roast roast profile
- 9:28doesn't have any indication of. Strength.
- 9:31Of strength of caffeine. OK, OK.
- 9:34Just. If you want me to go into
- 9:36quickly into the two types, 2 main strains of coffee, you have
- 9:42arabica, which you've probably heard it's an advertising point,
- 9:45but also it generally means a higher quality bean.
- 9:47And then you have Robusta. Robusta is lower quality, it
- 9:50grows at lower altitude. It's generally treated with kind
- 9:54of some pesticides, but that will that is much more highly
- 9:59caffeinated Robusta and that will be in most freeze dried,
- 10:05you know. Kind of spooning.
- 10:07Right. But right, so in a lot of lower,
- 10:11lower price point. Retail outlets.
- 10:14Retail outlets, Sure. James.
- 10:16Fairpoint. Fairpoint, OK.
- 10:18So that's generally where you'll see the difference in caffeine.
- 10:22Yes. Strength.
- 10:23Yeah, yeah. But it's it's the flavour we
- 10:25must, we mustn't lose the fact it's the flavour rather than the
- 10:28strength that we're actually sort of judging by.
- 10:31OK, so we've got a nice coffee of the bright flavour in front
- 10:35of us. Cakes.
- 10:37Let's talk cakes, Laura. Because you.
- 10:40You have a kaleidoscope of cakes, don't you?
- 10:44I mean, they are works of art. They really are.
- 10:48With a long work in progress, I sometimes I think that's some of
- 10:50those early cakes we sent out. And I think people were very
- 10:53polite back in the first year or two.
- 10:56But yeah, I look back at some old pictures and I think
- 10:58mortified that we ever made them.
- 11:01But we started out so unprepared, like we said, that
- 11:06we didn't really think much of it.
- 11:07We didn't really big ourselves up as being the best cakes or
- 11:10the best anything because we were just having to go at the
- 11:13start, weren't we? So yeah.
- 11:14That's brilliant. And yeah, they've come a long
- 11:16way. I think they.
- 11:17Have, haven't they? Yeah, Yeah.
- 11:18Do you actually have a number? Do do you know how many
- 11:21different types of cake you make?
- 11:22I honestly feel like I don't have a very big library of
- 11:25cakes. Don't you?
- 11:26Sometimes I say, don't I that I'm like, oh, I've just got
- 11:29enough. I just don't have happening.
- 11:30I just don't know what to make. I've got no inspiration.
- 11:33Like I've stuck with the same 10 things, right?
- 11:35But actually there is I've, I've got to the point now where I've
- 11:38got a really good repertoire base recipes.
- 11:42And from those if, if there's something I want to try out,
- 11:45instead of just finding a new recipe from a cookbook or
- 11:48something, I'll just take something I already have and
- 11:52adapt it clever because I know that that works.
- 11:55And to get one cake, you know, consistently working takes ages
- 12:01and so much recipe testing. So I think I have a good
- 12:04repertoire of maybe sort of 10 to 15 base recipes.
- 12:08Yeah. And from those.
- 12:09You could be creative and a tweets.
- 12:11Yeah, Yeah. And it sounds as though it's
- 12:13just how the move takes you, really.
- 12:15Yeah. Oh, day by day.
- 12:17Oh, gosh, Like, I just make it up, don't I?
- 12:19Yeah. You're also influenced by the
- 12:21seasons. Oh yeah, What's available?
- 12:23For, of course, green. Grocers, of course.
- 12:25Yeah. Often what we can forage
- 12:27locally, which unfortunately isn't a huge amount of stuff,
- 12:29but yeah, we've got a few. We can, we do, but people will
- 12:33come in and say, oh, when to know when are the ginger cookies
- 12:36on next? I say, well, I guess I can make
- 12:38them for tomorrow. Oh, right.
- 12:39Yeah, yeah, you just. Plan it each day based on.
- 12:42This. I mean, to be so reactive like
- 12:45that, it's very impressive. What's?
- 12:46Nice about being being small, being there nearly every single
- 12:52day. It's different when you've got
- 12:55just employees running it. You have to have so much
- 12:59structure of what everyone's going to make.
- 13:01Of course there's less creativity I.
- 13:03Think so, Yeah, Yeah. That's what's nice about just.
- 13:06The fact that you can just, yeah, on a whim, think, oh.
- 13:09Try that making something. Yeah, yeah.
- 13:11So is this where the the Saturday cinnamon bun came from?
- 13:15Yeah. Is it really on the?
- 13:17Internet one day and I was like we should make some.
- 13:19I don't think we'd even had a great cinema bun somewhere and
- 13:23thought this is what we've got to do.
- 13:24I think, I think we just maybe there was we don't really follow
- 13:29many trends without baked goods, coffees or ice cream.
- 13:34That's something that we really try and steer away from.
- 13:36But I think we saw a few people bakeries that we quite admired
- 13:41and saw them doing cinnamon buns.
- 13:43And you said, I'm going to have a go.
- 13:44And then Laura just went on this crusade to make the perfect
- 13:50button. Yeah, and they were really
- 13:51rubbish at the start, but. Yeah, you, you were the chief
- 13:54test away. Yeah, I took that one on the
- 13:56chin. Nice one, Jack.
- 13:59But I knew I only ever wanted to do them on weekends because they
- 14:02they are quite labour intensive. I was going to say, are they a
- 14:05bit of a faff? Yeah, harder.
- 14:07We've got things that are more so now, really.
- 14:10Faff. Because they've become a bit in
- 14:12nature, but I think keeping them on the weekends makes them a bit
- 14:15more exclusive. Absolutely.
- 14:17I think you get a bit bored or something if you can't have it
- 14:19every single day. Yeah, no, you know that.
- 14:22Totally agree. Yeah.
- 14:24And they? Don't carry through from one day
- 14:25to the next most most cakes that we have we might carry if
- 14:29they're left yes if there's any leftover we might carry them to
- 14:32the next day sure a fair few of them but there's certain items
- 14:34particularly cinnamon buttons that even by the afternoon
- 14:37you're. Like there's no sell by day on
- 14:39that. They just die.
- 14:40Yeah. And it's.
- 14:41Really. It's like a croissant, yes.
- 14:43Yeah, yeah, yeah. You can't buy no croissant 2
- 14:46days later, can I? It's just not good.
- 14:48OK, so what's it like? I'm going to switch a bit here.
- 14:51What's it like being the fabric of of the village?
- 14:54I mean, you, you drive into the village and what do you see?
- 14:57You'll see two islands straight away.
- 14:59And how, how you know? I mean from 2018, how do you
- 15:03feel that you've settled in? Have you settled in?
- 15:06Yeah. I mean, somebody, a few people
- 15:10have said to us this summer that we've, and it's probably the
- 15:15biggest compliment that I think anybody's made to us about our
- 15:18business and the integrity to people's visits for the weekend
- 15:21or how we stand against or alongside other businesses that
- 15:26people say that we're kind of on their bingo card for the
- 15:28weekend. Like they have to come in, get a
- 15:31coffee and a cinnamon bun from us, and if they don't, their
- 15:33weekend isn't complete. In the same way that when we
- 15:35used to come down, going to Mananas was kind of on my bingo
- 15:39card or whatever, or like a fryer.
- 15:42But at Zinc in the morning, it's yeah, it's, yeah.
- 15:47It was a big, big compliment. Yeah, it must be because people
- 15:50now relate to you as part of ABASOC.
- 15:52You are. You and ABASOC are one on the
- 15:55same, aren't they? Yeah, so do you.
- 15:57I mean when we come in on occasions when we come in en
- 16:01masse, we are a bit rowdy. Do you have a rowdy customer
- 16:04register or something? No, no, there might.
- 16:08There's a rowdy dog register. Yeah, there's a few with black
- 16:12marks against their name, but no, no, no customers now.
- 16:15Oh, right. OK, Well, that's we, we haven't
- 16:18tried hard enough then Clearly, clearly that.
- 16:22So have you been involved in business before?
- 16:25I mean, that's that's the other thing that just strikes me about
- 16:29the last few minutes we've been chatting.
- 16:31You know, you're in, you're in California in a coffee shop and
- 16:34all of a sudden you're in business as a cornerstone of a
- 16:36community. No.
- 16:37We just, we've after finished university, we wanted to go do a
- 16:42ski season. So that's why I went to Canada
- 16:43for a year, came back and worked a bit and then just decided to
- 16:50open a business. And as some background, we both
- 16:52have a degree, the law has got a journalism.
- 16:54Degree, right? And I have an art degree.
- 16:56OK. So I, I suppose I would like,
- 16:59downplay what an art degree where it can really get you, but
- 17:03a massive outlet for me. And creativity isn't just ice
- 17:06cream and coffee, it's the design of the shop.
- 17:08So yes. Yeah.
- 17:09That's where that has come from. And Laura, Laura is also
- 17:12incredibly artistic. Yeah, but we both come from
- 17:15families. Your your dad owned a business
- 17:17and my and my mum and dad owned a business as well.
- 17:19So we come from like an entrepreneurial background of
- 17:22sense so. At least how you know, we've got
- 17:25like the basics of how do you quite literally open a business.
- 17:28Exactly you. Can't register it, yeah, like
- 17:30that. But the rest of it we've really
- 17:32just. And the great reassurance is
- 17:34because you can't think of everything at every juncture.
- 17:38So but you've got people, that family that you can just go
- 17:40along and say I'm having a bit of a tough time on this.
- 17:43I can't quite rationalise what should I do?
- 17:45And so you've got a sounding board there with your families,
- 17:48I mean, in some ways. They were such different
- 17:49industries. Yeah, yeah.
- 17:51They weren't in hospitality or anything.
- 17:53At all. I know and you know, you've all
- 17:56got to do your accounting, you've all got to do certain
- 17:58things, but the kind of hospitality side, we've really
- 18:01just had to learn. Yeah, I actually really.
- 18:04I was fortunate enough that when I was younger we ate out fairly
- 18:08often. Yeah, Mum and Dad and I and I
- 18:10have a distinct memory of my dad on many, many occasions saying
- 18:14to me because I think he maybe thought I would end up taking
- 18:17over the family business, which is wholesale and water sports in
- 18:20the water sports trade. And he said to me, if I ever try
- 18:24and open a restaurant, shoot me. Did he?
- 18:28I reminded him of that recently after he was kind of
- 18:31congratulating us on our success and he said, well, you've,
- 18:34you've done it. Right, Yeah, yeah, yeah, yeah.
- 18:37You flipped that coin. Yeah, absolutely.
- 18:39So then just talking about the design, that's a really key
- 18:42point because you've got a very minimalistic of design to the to
- 18:46the shop and to the insides and, and even to what you, you
- 18:49produce. There's no, there's no fussiness
- 18:52about it. There's obviously everything in
- 18:54terms of taste, but there's no fussiness about it.
- 18:57Who? Who's driving that one?
- 18:59Both of you. Yeah, I think we peaks and
- 19:03troughs, don't we with where we want to take the design of it.
- 19:08Every year we kind of tried to just shop up a bit and we
- 19:12started out with you know a lot more basic sort of materials and
- 19:16kind of cheaper things like chairs and things.
- 19:18And as, as we've gone on, we've obviously replaced certain
- 19:21things and every year we try. And last year we did a big
- 19:25renovation, didn't look maybe huge, but we obviously knocked
- 19:29out the whole ice cream parlour and this counter and we put the
- 19:32wine fridge in and just a lot of DIY, didn't we?
- 19:36And then we're kind of, you know, every year we think what,
- 19:39what do we need to do differently this year?
- 19:42I think we're maybe going to go down a bit of a route and then
- 19:47we've just come back from 8 days in New York and actually that
- 19:51was really helpful, wasn't it, to judge.
- 19:52In Spain, yeah. Inspirational.
- 19:55Yeah. Yeah, not so much the food, but
- 19:57more just the use of materials out there.
- 20:00Yeah, it was really inspiring to see so many premises still had
- 20:04their original shop fits they still had.
- 20:06Really. Solid wood, metal.
- 20:10Old signage, Yeah, and. Stuff built to last, Yeah.
- 20:14And it's just in ages so well, we.
- 20:16Care about a lot is we just don't like cheap materials.
- 20:20We just don't like things are just.
- 20:22Because they just, they do break, especially put them in
- 20:24the shop, they don't only last a couple of weeks and they break.
- 20:27And it's nice when you see things carry through history and
- 20:30it's easy to kind of trace back a story on.
- 20:33Absolutely. You know the the.
- 20:35The location or the, you know, are just social aspects or
- 20:39what's been what's influenced the design and when things are
- 20:43made well and they and they stand the test of time, that's
- 20:47quite one of our core values, right?
- 20:49It's it, yes. Is, is that sort of longevity?
- 20:52So you're looking at maintaining and and enhancing that longevity
- 20:57effectively, aren't you? I.
- 20:58Don't think that's going to inspire whatever decorative
- 21:03changes. You make Yeah, yeah, yeah.
- 21:06So what's the hardest thing? Sorry, we've got a visitor.
- 21:10What's the hardest part of running a seaside cafe that
- 21:13people don't realise? I think the obvious thing would
- 21:18be the peaks and troughs of trade.
- 21:20I think that probably it's not even just seaside, you know,
- 21:26that could happen in small towns, but.
- 21:31Yeah, I think it's the. Having to grow.
- 21:34Scaling, scaling, scaling up and scaling back again.
- 21:37OK. Yeah, scaling up and down all
- 21:39the time. Yeah.
- 21:40Because you can, you get to this point where, well, you start the
- 21:43season January, February and you might have carried some staff
- 21:48through from the season previous and slowly through the season,
- 21:52you piece together this this team, right?
- 21:55And you get to August and you're absolutely rocking and the whole
- 22:00team just knows what they're doing and ordering anybody
- 22:03around. It's the best feeling just
- 22:05seeing your team enjoying themselves.
- 22:07And it's as busy as it could possibly be.
- 22:09But the place is running like clockwork.
- 22:11And then September comes and a lot of the kids go back to
- 22:15school or you to university or people decide that they want to
- 22:18go and do something for winter. And then you kind of go look at
- 22:21each other and go, oh, it was so good for like just that moment
- 22:25then. And then, and then even if you
- 22:27do have a few people who decide to stay with you through the
- 22:30winter, you then are scaling your production or your service
- 22:34back. And then you have to find hours
- 22:36for people. And it's it's a tricky thing to.
- 22:39Yeah. Balance.
- 22:40Yeah, yeah. And and it's, it's the thing
- 22:42that people just, they just look at a store or they look at a
- 22:46business and they just think, well, it just, you've just got
- 22:49to keep doing the same. You haven't clearly from what
- 22:51you've just said it, it really is a roller coaster.
- 22:54It's terms of of a number of different factors and.
- 22:57I don't think we can pretend that it's not tiring as well.
- 23:00Like obviously both work there full time and in the summer
- 23:03we'll do whatever we have to do to make sure the stock is made
- 23:07and the shop is run. But I think it being so busy and
- 23:13then it does come down and it goes up and down and up and down
- 23:17it is. Yeah.
- 23:19If there's any seasonal hospitality leaders out there
- 23:22listening to this broadcast, I would love to sit down and pick
- 23:26their brains about how to just how to do it.
- 23:30Yeah, efficiencies and yeah. Do you think anybody does it
- 23:34right, Jack? Do you think it's more seat of
- 23:37the pants I. Don't know, there must be some
- 23:40people out there and I've spoken to some hospitality leaders and
- 23:43they've said you've just got you've got to find somebody
- 23:46whether it's in a ski resort or in a coastal location and
- 23:48somebody is doing it really well.
- 23:50And you just have to just ask direct and just say I need some
- 23:54help. How do we do this?
- 23:55Because. Yeah, we're not doing too.
- 23:57Bad. No, we're doing all right.
- 23:58Yeah. Well, you're always looking at
- 24:00how to how to mix products and service better and also make,
- 24:03Yeah, a better place to work for everybody.
- 24:05So you'll know that you're doing it absolutely all right when
- 24:08somebody comes to ask you for advice.
- 24:10Yeah. Yeah, I.
- 24:11Suppose so you see us just sat down on a on a Friday in August.
- 24:15Saturdays we're we're living. We've made.
- 24:17Well, Tuesdays is a bit of an Oasis for you, isn't it?
- 24:21Because Tuesday, your day off day.
- 24:22Yeah, yeah, it is you'll. Never open seven days.
- 24:26No, I don't blame it. I don't blame it.
- 24:29It's even that exclusivity thing again.
- 24:31It just means that there's one day that you just can't get into
- 24:36That's that's lovely. And so if you I'm going to stay
- 24:40with the cake just for a moment. If you had created a dunker
- 24:43inspired cake, what flavour would it be?
- 24:49Well, I already like to put sea salt on everything.
- 24:52If you do, it's hard to say. What do you crave once you come
- 24:58out and see? Do you want something filling,
- 25:02like a bun, or do you want something really quite sweet,
- 25:05like a cookie? What do you?
- 25:07Yeah, I think obviously it's going to be.
- 25:10Yeah, they are. But I think generally, because
- 25:13the the cinnamon bun is such a spectacular success, I think a
- 25:18bun is is good. Chocolate's always good.
- 25:22But so many people are either on Zimpik or they're watching this
- 25:25or watching that. They're still.
- 25:27A bit. Early or it's still a bit early.
- 25:29Yeah, yeah, yeah. So what, what is it?
- 25:32Although chocolate, I suppose is a bit of a default because
- 25:35whenever anybody has a birthday amongst the dunkers, we always
- 25:39go down. Whoever the birthday is, we
- 25:41always go down and we take down a box of chocolates or or
- 25:45whatever, Quality Street or whatever.
- 25:47So I suppose that's a real cornerstone.
- 25:51Yeah, I'd say one bun that I like making that isn't very
- 25:55popular. I'm not really sure why, but
- 25:57it's the we I call it the Pano chocolate bun.
- 26:01OK, because it's classic cinnamon bun.
- 26:04And then instead of cinnamon butter, it's butter, sugar and
- 26:09cocoa spread across it. OK, it's got spread with a layer
- 26:12of Creme patisserie like custard.
- 26:14And then we sprinkle it with dark chocolate, roll it up and
- 26:18bake it as usual. So I think that is a nice blend
- 26:22of fishy burn and chocolate. That's.
- 26:24Got to be. There's got to be a chance of
- 26:26that becoming a dunker's bone. It needs to be more popular
- 26:29because that's delicious. It's inspired by.
- 26:31I don't know if you if you have. Yes, yes, yes, yeah.
- 26:36So in. France and supermarkets.
- 26:37There's a cake thing called a pitch bar, yeah, and it's just a
- 26:43really kind of cheap brioche, like Bon Memon type bake.
- 26:50And then it's like in a plastic wrapper and it's filled with
- 26:54chocolate and it's just. Brioche.
- 26:57Chocolate filled in the middle. OK.
- 26:59And this is fine by that. This is Yeah.
- 27:02And you've just. Yeah, you've just.
- 27:04And they're really not. Grounded it up there's.
- 27:05A cinnamon buns but I think I should just bring them back
- 27:08because they just need another chance.
- 27:09Yeah, we need, we need to make spread the.
- 27:11Word. Well, OK, I tell you what, you
- 27:13you spread the flavour and we'll spread the word.
- 27:16OK. Yeah, we'll do.
- 27:17We'll do this as a double act, OK.
- 27:19Yeah, without a doubt. So have you got any quick very
- 27:23quickly? Have you got any other plans for
- 27:25expansion or are you happy with Avatar being your home?
- 27:29We're. Not very good at just not
- 27:31changing it up, are we? No, we don't really, we said.
- 27:34That's it now that's it for and we did so much work last year,
- 27:37we said that's it, yeah, we don't need to do it anymore and
- 27:40the shop gets a little bit busier or something doesn't
- 27:43quite work as well then. So I think we'll always keep
- 27:46changing it up a bit. Yeah, we're always looking to
- 27:49just make it a better place to work and a better experience for
- 27:53customers. We don't really have any plans
- 27:57for to become a multi site business.
- 28:00A lot of people have asked us to open up kind of Cheshire way
- 28:05hail, but neither of us want to spend our lives driving up and
- 28:09down the a 55 checking in on on staff And actually we we really
- 28:14enjoy this project of, you know, adapting it and changing it and
- 28:18making it better and and and living here.
- 28:21And the more time we live here, the more time we really enjoy
- 28:25living here. We initially really missed
- 28:27living far away from friends and family in in, you know, London
- 28:32or down South, whatever, but. Yeah, Yeah, I think we still.
- 28:36Miss them but it's just appreciate the views and the sea
- 28:40and. And just the whole ambiance of,
- 28:43of what I was talking about offers it's I think it's such
- 28:47such a wise having having built previously businesses myself and
- 28:52one particularly one that we expanded.
- 28:55It's so much trouble so much, you know, you, you can see sort
- 29:00of a difference in the pounds at the end of the the month, but
- 29:04you just think is it worth it, worth it?
- 29:06You just. Always wanted to be a family
- 29:08business. Yeah, yeah, yeah.
- 29:09I just. Love that.
- 29:10And I think yeah. And I don't think you will come
- 29:12in to see us obviously, but I think if people can see the
- 29:15owners working and when you get served, you go somewhere and you
- 29:19get served by an owner, it does feel nice.
- 29:22It just feels absolutely does. It's got.
- 29:25A personality? Yeah, yes, absolutely.
- 29:28Yeah, Yeah. I think that's kind of that's.
- 29:31Important to us. So OK, well in our part on our
- 29:34part that, that was a great answer.
- 29:36No, I'm really glad anyway, because I think, I think
- 29:38something might be lost. I do think something, if you, if
- 29:41you know, I do, there's a, there's a, there's a, a, a
- 29:44business that should I, I probably aren't better to name,
- 29:48but they're based in Porthelli and they are in the hospitality
- 29:52and they've expanded to 3 units, I think 1's in Port Malek and
- 29:56one's in Bangor. And you do take, it was just
- 30:00brilliant when it was just patelli.
- 30:02And you do just wonder whether the cracks do show a bit when
- 30:06it's very busy. You know, that's the thing
- 30:09anyway, on the Dunker's podcast, we use, we ask, we have a, we
- 30:13don't end with questions, but there's always one or two things
- 30:15that we sort of hide and we slide out and sort of say, well,
- 30:18what do you think? So Jack, I'll ask you on this
- 30:22one. Do you think your younger self
- 30:24would be proud and look up to what you've you now do and
- 30:27you've now become? I would say so, yes, yeah, I
- 30:34think there was a, there was a kind of a stark shock when I
- 30:37finished my degree. I didn't do particularly well
- 30:40and I think it did give me a bit of a kick up the arse to realise
- 30:44that you've in the real world, you've really got to put some
- 30:47graft in. So yeah, I would definitely say
- 30:50so. But also from my current self,
- 30:56looking back, I would say to myself, spend some more time
- 31:02learning. And I literally, quite literally
- 31:04had this conversation with Dan today about this.
- 31:07Wish I'd spent some more time learning leadership in
- 31:12hospitality and the business kind of acumen, although
- 31:18sometimes best to just well, jump in head 1st and learn the
- 31:22way that we did. Because that's you, that's your
- 31:24personality, that's, you know, people take, they've got to take
- 31:27you as you are and, and you give them what you are rather than
- 31:31what the, the persona that they expect or that is written down.
- 31:35This is what you're supposed to do.
- 31:36It's I think that's what makes businesses very personal.
- 31:41And Laura, what's your definition of look?
- 31:49What's your definition of luck? Or don't people say that luck is
- 31:54what you make of it? So sometimes I do think that we
- 32:00are really lucky to have what we have.
- 32:05We get to have a home and we get such close access to the beach
- 32:10and we get to have our dream job.
- 32:11Well, it's my dream job, but I think we work for it.
- 32:16Yeah. I think I know I've put.
- 32:19In the absolutely. So yes, luck is 100% what you
- 32:22make it. Luck doesn't come without cost,
- 32:24does it? Yeah, Yeah.
- 32:28Good. OK, So if you were regular
- 32:31dunkers, I've got to say this because the regular dunkers will
- 32:34listen to this. If you were regular dunkers,
- 32:36where would you like to dunk and who would you dunk with?
- 32:43I'm famously not very frequently on the beach, am I?
- 32:48Nor in the water. Oh, right.
- 32:50OK. No, I'm just, I'm terrible with
- 32:52cold water. Are you I?
- 32:54My circulation is God awful. So, pastry hands.
- 32:56Pastry hands. Great pastry hands.
- 32:58Yes, we've got a cold. Yeah, yeah.
- 33:01Yeah, yeah. So I'll let you answer this
- 33:03because you love to see and you're a surfer and you know
- 33:05all. The little spots, yeah.
- 33:07Yeah, I really love it over it. The far end of Porth, Nigel.
- 33:15OK, it's the surface. Call it Fisherman's.
- 33:18Right. Ruined.
- 33:19Crew ends. Yeah, underneath Plas and crew,
- 33:21there's a there's a little footpath that runs down, down
- 33:25the Cliff face and you end up at this fisherman's cottage.
- 33:29And there's two of them. And I think maybe one of them
- 33:32was done up a few years ago, but it's just very quaint down
- 33:37there. And you, you almost feel like
- 33:41it's just so picture perfect. And when you get a blowing
- 33:44westerly and you can have the biggest sea and you know, it can
- 33:48be gusting 6070 miles an hour westerly.
- 33:52It's so serene down there because of the headlands.
- 33:55And yeah, it's almost like you're walking into a wave pool
- 34:01because there's this, there's this round down that the
- 34:03fisherman is, is laid from large rocks and stones.
- 34:08Yeah. And it's it just kind of gives
- 34:10this shelter that is where everywhere else is blown out.
- 34:14And I think I would dump there on a on a on a stormy day.
- 34:19Really. Yeah, because you've got the
- 34:21drama of the water and the storms and and it's got the
- 34:25serenity as you. Say, and something that I quite
- 34:27like when I do surf sometimes, you occasionally see a dog
- 34:30Walker and they say, God, you're crazy for going in, you know,
- 34:33middle of January and say smell. It's about like -3 outside, you
- 34:36say, well, the water and you'll notice the water temperatures
- 34:39plus five. Yeah, +6.
- 34:41And it's warmer in the water than it is out.
- 34:43Yeah. And I quite like that feeling.
- 34:44If the water being the kind of the same space.
- 34:48Yeah. Who would I do it with?
- 34:49I'll do it, Laura. Yeah, I'll.
- 34:52Drag her in. I'll drag her in, yeah.
- 34:54Cold hands or not, you'll get rain odds all over your body.
- 34:58Yeah. Well, thank you both very much
- 35:00indeed. Honestly, I've had a really,
- 35:02really nice time And, and, and honest and, and I'm not sure
- 35:06whether I should actually put that last bit on because you're
- 35:08going to get everybody down to the far end of Porth, Nigel,
- 35:12aren't you? It's.
- 35:13It's a bit of a schlep down back up again.
- 35:15It's not for the fainter hearted, but if you fancy a nice
- 35:18walk down, if you've done the gardens a placing root, it's
- 35:21worth walking down to see it because it is on a on a high
- 35:24tide. It's pretty special.
- 35:26So just one other thing that I wanted to say, and I know that
- 35:29I, I try and show our thanks when you do come in as a, as a
- 35:32group. But yeah, as, as a, as a, as a
- 35:36business trying to run as, as as long as we can through the
- 35:40winter. You'll continue custom and
- 35:42support and cheerleading because so many people say they've come
- 35:46in because of one of the dunkers have said you've got to go get a
- 35:49bun or a coffee. It is massively appreciated and
- 35:54don't ever feel that if you ever come in as a group and in
- 35:56creating Ruckus that it's an issue because it never is.
- 35:59So yeah, thank you to you all. Well, now, now I know you don't
- 36:02have Ruckus police, then that's fine.
- 36:04We'll, we'll just have a go at that.
- 36:06Well, thank you. We'll hold that thought and may
- 36:08the dunker's spirit go with you. Thanks.