Episode 4: Agentic AI and the Enterprise Shift - A Conversation with Puneet Arora
In this episode of AI Diatribe, host Jason Lowe sits down with Puneet Arora, President of Yellow.ai, for a compelling conversation on the real-world impact of artificial intelligence in customer experience. From his beginnings in engineering to his leadership at one of the fastest-growing AI CX platforms, Puneet shares the insights that are shaping the future of enterprise AI adoption.
👉 Topics covered include:
The rise of agentic AI in automating customer interactions
Why operationalizing AI is harder (and more important) than it looks
Key differences between edge-based and cloud-based AI…
The skinny
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