Latest / Thanks For Visiting / 479. Airbnb Damage Claims 101
Transcript
- 0:58Sarah Karakaian: Hello.
- 0:58Sarah Karakaian: Welcome
- 0:58Sarah Karakaian: back
- 0:59Sarah Karakaian: to
- 0:59Sarah Karakaian: another
- 0:59Sarah Karakaian: great
- 0:59Sarah Karakaian: episode.
- 1:00Sarah Karakaian: My
- 1:00Sarah Karakaian: name
- 1:00Sarah Karakaian: is
- 1:00Sarah Karakaian: Sarah
- 1:01Sarah Karakaian: Karakaian.
- 1:01Annette Grant: I'm
- 1:01Annette Grant: Annette
- 1:02Annette Grant: Grant.
- 1:02Annette Grant: And
- 1:02Annette Grant: together
- 1:02Annette Grant: we
- 1:03Annette Grant: are
- 1:03Annette Grant: Thanks
- 1:03Annette Grant: for
- 1:04Annette Grant: Visiting.
- 1:04Sarah Karakaian: Let's
- 1:05Sarah Karakaian: start
- 1:05Sarah Karakaian: this
- 1:05Sarah Karakaian: episode
- 1:05Sarah Karakaian: like
- 1:05Sarah Karakaian: we
- 1:05Sarah Karakaian: do
- 1:06Sarah Karakaian: each
- 1:06Sarah Karakaian: and
- 1:06Sarah Karakaian: every
- 1:06Sarah Karakaian: week.
- 1:06Sarah Karakaian: And
- 1:07Sarah Karakaian: that
- 1:07Sarah Karakaian: is
- 1:07Sarah Karakaian: celebrating
- 1:07Sarah Karakaian: one
- 1:08Sarah Karakaian: of
- 1:08Sarah Karakaian: you
- 1:08Sarah Karakaian: who's
- 1:08Sarah Karakaian: going
- 1:08Sarah Karakaian: on
- 1:09Sarah Karakaian: over
- 1:09Sarah Karakaian: to
- 1:09Sarah Karakaian: strshare.com.
- 1:11Sarah Karakaian: Sharing
- 1:12Sarah Karakaian: everything
- 1:12Sarah Karakaian: you
- 1:12Sarah Karakaian: can
- 1:12Sarah Karakaian: about
- 1:13Sarah Karakaian: your
- 1:13Sarah Karakaian: short-term
- 1:14Sarah Karakaian: rental
- 1:14Sarah Karakaian: so
- 1:14Sarah Karakaian: that
- 1:15Sarah Karakaian: we
- 1:15Sarah Karakaian: can
- 1:15Sarah Karakaian: celebrate
- 1:16Sarah Karakaian: you
- 1:16Sarah Karakaian: here
- 1:16Sarah Karakaian: on
- 1:16Sarah Karakaian: the
- 1:16Sarah Karakaian: podcast
- 1:17Sarah Karakaian: and
- 1:17Sarah Karakaian: on
- 1:18Sarah Karakaian: our
- 1:18Sarah Karakaian: Instagram
- 1:18Sarah Karakaian: account
- 1:19Sarah Karakaian: every
- 1:19Sarah Karakaian: single
- 1:19Sarah Karakaian: Sunday.
- 1:20Sarah Karakaian: Annette,
- 1:20Sarah Karakaian: who
- 1:21Sarah Karakaian: are
- 1:21Sarah Karakaian: we
- 1:21Sarah Karakaian: sharing
- 1:21Sarah Karakaian: this
- 1:21Sarah Karakaian: week?
- 1:22Annette Grant: This
- 1:22Annette Grant: week
- 1:22Annette Grant: we
- 1:22Annette Grant: are
- 1:22Annette Grant: sharing
- 1:23Annette Grant: at
- 1:23Annette Grant: Bloom,
- 1:24Annette Grant: B-L-O-O-M.
- 1:26Annette Grant: I
- 1:26Annette Grant: think
- 1:26Annette Grant: it's
- 1:27Annette Grant: about
- 1:27Annette Grant: two
- 1:27Annette Grant: or
- 1:27Annette Grant: three
- 1:27Annette Grant: underscores
- 1:28Annette Grant: house,
- 1:29Annette Grant: but
- 1:29Annette Grant: when
- 1:29Annette Grant: you
- 1:29Annette Grant: put
- 1:30Annette Grant: the
- 1:30Annette Grant: underscores
- 1:30Annette Grant: in,
- 1:30Annette Grant: they're
- 1:31Annette Grant: gonna
- 1:31Annette Grant: pop
- 1:31Annette Grant: up.
- 1:32Annette Grant: Listen
- 1:33Annette Grant: close
- 1:34Annette Grant: everyone.
- 1:34Annette Grant: This
- 1:35Annette Grant: is,
- 1:36Annette Grant: um.
- 1:37Annette Grant: A
- 1:37Annette Grant: really
- 1:38Annette Grant: great
- 1:38Annette Grant: lesson
- 1:40Annette Grant: in
- 1:40Annette Grant: diversifying
- 1:41Annette Grant: your
- 1:41Annette Grant: listing
- 1:43Annette Grant: places.
- 1:44Annette Grant: Bloom
- 1:44Annette Grant: House,
- 1:46Annette Grant: uh,
- 1:46Annette Grant: is
- 1:46Annette Grant: also
- 1:47Annette Grant: on
- 1:47Annette Grant: Peerspace.
- 1:48Annette Grant: If
- 1:49Annette Grant: you
- 1:49Annette Grant: are
- 1:49Annette Grant: not
- 1:49Annette Grant: on
- 1:49Annette Grant: Peerspace,
- 1:50Annette Grant: you
- 1:51Annette Grant: definitely
- 1:51Annette Grant: wanna
- 1:51Annette Grant: go
- 1:52Annette Grant: to
- 1:52Annette Grant: their
- 1:52Annette Grant: Instagram.
- 1:53Annette Grant: Go
- 1:53Annette Grant: to
- 1:53Annette Grant: their
- 1:54Annette Grant: link
- 1:54Annette Grant: and
- 1:54Annette Grant: bio
- 1:55Annette Grant: where
- 1:55Annette Grant: it
- 1:55Annette Grant: gives,
- 1:55Annette Grant: um,
- 1:57Annette Grant: it
- 1:57Annette Grant: says
- 1:57Annette Grant: Links
- 1:57Annette Grant: at
- 1:57Annette Grant: Bloom
- 1:57Annette Grant: House.
- 1:58Annette Grant: You
- 1:58Annette Grant: will
- 1:58Annette Grant: see
- 1:59Annette Grant: create
- 1:59Annette Grant: content
- 2:00Annette Grant: at
- 2:00Annette Grant: Bloom
- 2:01Annette Grant: House.
- 2:01Annette Grant: This
- 2:02Annette Grant: is
- 2:02Annette Grant: the
- 2:02Annette Grant: first
- 2:02Annette Grant: time
- 2:03Annette Grant: I've
- 2:03Annette Grant: ever
- 2:03Annette Grant: seen
- 2:04Annette Grant: a
- 2:04Annette Grant: Lincoln
- 2:04Annette Grant: Bio
- 2:05Annette Grant: where
- 2:05Annette Grant: they
- 2:05Annette Grant: specifically.
- 2:06Annette Grant: Have
- 2:07Annette Grant: a
- 2:07Annette Grant: call
- 2:07Annette Grant: to
- 2:07Annette Grant: action
- 2:08Annette Grant: of
- 2:08Annette Grant: create
- 2:08Annette Grant: content
- 2:09Annette Grant: at
- 2:09Annette Grant: Bloom
- 2:09Annette Grant: House,
- 2:10Annette Grant: and
- 2:10Annette Grant: when
- 2:10Annette Grant: you
- 2:10Annette Grant: go
- 2:10Annette Grant: to
- 2:11Annette Grant: that
- 2:11Annette Grant: create
- 2:11Annette Grant: content
- 2:11Annette Grant: at
- 2:12Annette Grant: Bloom
- 2:12Annette Grant: House,
- 2:12Annette Grant: it
- 2:13Annette Grant: is
- 2:13Annette Grant: gonna
- 2:13Annette Grant: take
- 2:13Annette Grant: you
- 2:14Annette Grant: to
- 2:14Annette Grant: their
- 2:15Annette Grant: peer
- 2:15Annette Grant: space
- 2:16Annette Grant: booking
- 2:17Annette Grant: page.
- 2:18Annette Grant: And
- 2:18Annette Grant: I
- 2:18Annette Grant: absolutely
- 2:19Annette Grant: love
- 2:20Annette Grant: that
- 2:20Annette Grant: Bloom
- 2:20Annette Grant: House
- 2:20Annette Grant: is
- 2:21Annette Grant: doing
- 2:21Annette Grant: this
- 2:21Annette Grant: because
- 2:21Annette Grant: their
- 2:22Annette Grant: space
- 2:22Annette Grant: is
- 2:23Annette Grant: gorgeous.
- 2:24Annette Grant: It
- 2:24Annette Grant: is
- 2:25Annette Grant: so
- 2:25Annette Grant: well
- 2:25Annette Grant: designed.
- 2:26Annette Grant: I
- 2:26Annette Grant: mean,
- 2:27Annette Grant: pause
- 2:27Annette Grant: on
- 2:27Annette Grant: their
- 2:27Annette Grant: Instagram
- 2:28Annette Grant: page
- 2:28Annette Grant: for
- 2:28Annette Grant: a
- 2:28Annette Grant: while
- 2:28Annette Grant: before
- 2:29Annette Grant: you
- 2:29Annette Grant: actually
- 2:29Annette Grant: go
- 2:29Annette Grant: to
- 2:30Annette Grant: create
- 2:30Annette Grant: content
- 2:31Annette Grant: at
- 2:31Annette Grant: Bloom
- 2:31Annette Grant: House
- 2:32Annette Grant: because.
- 2:33Annette Grant: It
- 2:33Annette Grant: is
- 2:33Annette Grant: a
- 2:33Annette Grant: content
- 2:34Annette Grant: creator's
- 2:35Annette Grant: dream,
- 2:35Annette Grant: and
- 2:36Annette Grant: so
- 2:36Annette Grant: I
- 2:36Annette Grant: just
- 2:37Annette Grant: wanna
- 2:37Annette Grant: bring
- 2:37Annette Grant: this
- 2:37Annette Grant: to
- 2:37Annette Grant: everyone's
- 2:38Annette Grant: attention.
- 2:38Annette Grant: If
- 2:39Annette Grant: you
- 2:39Annette Grant: believe
- 2:40Annette Grant: that
- 2:40Annette Grant: you
- 2:40Annette Grant: have
- 2:40Annette Grant: a
- 2:40Annette Grant: space
- 2:41Annette Grant: that
- 2:41Annette Grant: either
- 2:42Annette Grant: would
- 2:42Annette Grant: be
- 2:42Annette Grant: great
- 2:42Annette Grant: for
- 2:43Annette Grant: content
- 2:43Annette Grant: creation
- 2:44Annette Grant: and
- 2:44Annette Grant: or
- 2:45Annette Grant: maybe
- 2:45Annette Grant: small.
- 2:46Annette Grant: Corporate
- 2:47Annette Grant: meetings
- 2:47Annette Grant: or
- 2:48Annette Grant: small,
- 2:48Annette Grant: um,
- 2:49Annette Grant: baby
- 2:49Annette Grant: showers,
- 2:50Annette Grant: things
- 2:50Annette Grant: of
- 2:50Annette Grant: that
- 2:50Annette Grant: nature.
- 2:50Annette Grant: You
- 2:51Annette Grant: do
- 2:51Annette Grant: definitely
- 2:51Annette Grant: wanna
- 2:52Annette Grant: check
- 2:52Annette Grant: out
- 2:52Annette Grant: Peer
- 2:52Annette Grant: Space.
- 2:53Annette Grant: It
- 2:53Annette Grant: is
- 2:54Annette Grant: a
- 2:54Annette Grant: listing
- 2:54Annette Grant: platform
- 2:55Annette Grant: for
- 2:55Annette Grant: hourly
- 2:56Annette Grant: rates.
- 2:57Annette Grant: So
- 2:57Annette Grant: you'll
- 2:57Annette Grant: see
- 2:57Annette Grant: Bloom
- 2:57Annette Grant: House,
- 2:58Annette Grant: they're
- 2:58Annette Grant: around
- 2:58Annette Grant: a
- 2:58Annette Grant: hundred
- 2:59Annette Grant: dollars
- 2:59Annette Grant: per
- 2:59Annette Grant: hour.
- 3:00Annette Grant: So
- 3:00Annette Grant: imagine
- 3:00Annette Grant: turning
- 3:01Annette Grant: your
- 3:01Annette Grant: nightly
- 3:01Annette Grant: rate
- 3:02Annette Grant: into
- 3:02Annette Grant: an
- 3:02Annette Grant: hourly
- 3:03Annette Grant: rate.
- 3:03Annette Grant: Um,
- 3:04Annette Grant: but
- 3:04Annette Grant: check
- 3:05Annette Grant: that
- 3:05Annette Grant: out.
- 3:05Annette Grant: I
- 3:05Annette Grant: haven't
- 3:06Annette Grant: seen
- 3:07Annette Grant: a
- 3:07Annette Grant: host
- 3:08Annette Grant: be
- 3:08Annette Grant: that
- 3:08Annette Grant: dialed
- 3:09Annette Grant: in
- 3:09Annette Grant: and
- 3:09Annette Grant: direct
- 3:09Annette Grant: with.
- 3:10Annette Grant: Create
- 3:10Annette Grant: content
- 3:11Annette Grant: at
- 3:11Annette Grant: Bloom
- 3:11Annette Grant: House
- 3:11Annette Grant: because
- 3:12Annette Grant: that's
- 3:12Annette Grant: what
- 3:12Annette Grant: they're
- 3:12Annette Grant: looking
- 3:12Annette Grant: for
- 3:12Annette Grant: is
- 3:13Annette Grant: content
- 3:13Annette Grant: creators,
- 3:13Annette Grant: not
- 3:14Annette Grant: so
- 3:14Annette Grant: much
- 3:14Annette Grant: events.
- 3:15Annette Grant: And
- 3:16Annette Grant: I
- 3:16Annette Grant: encourage
- 3:16Annette Grant: everyone,
- 3:17Annette Grant: check
- 3:17Annette Grant: out
- 3:18Annette Grant: their
- 3:18Annette Grant: handle,
- 3:19Annette Grant: go
- 3:19Annette Grant: to
- 3:19Annette Grant: their
- 3:20Annette Grant: Lincoln
- 3:20Annette Grant: Bio
- 3:21Annette Grant: and
- 3:21Annette Grant: see
- 3:21Annette Grant: how
- 3:21Annette Grant: they
- 3:22Annette Grant: are
- 3:22Annette Grant: representing
- 3:22Annette Grant: themselves
- 3:23Annette Grant: on
- 3:24Annette Grant: peer
- 3:24Annette Grant: space.
- 3:25Annette Grant: Well
- 3:25Annette Grant: done
- 3:26Annette Grant: at
- 3:26Annette Grant: Bloom
- 3:26Annette Grant: House.
- 3:27Sarah Karakaian: And
- 3:27Sarah Karakaian: it's
- 3:27Sarah Karakaian: gorgeous.
- 3:28Sarah Karakaian: The
- 3:28Sarah Karakaian: home.
- 3:28Sarah Karakaian: Mm-hmm.
- 3:28Sarah Karakaian: Like
- 3:29Sarah Karakaian: the
- 3:29Sarah Karakaian: tile,
- 3:30Sarah Karakaian: the
- 3:30Sarah Karakaian: tile
- 3:30Sarah Karakaian: decisions,
- 3:31Sarah Karakaian: the,
- 3:32Sarah Karakaian: it's
- 3:32Sarah Karakaian: so
- 3:32Sarah Karakaian: intentional.
- 3:34Annette Grant: Yeah,
- 3:34Annette Grant: it
- 3:34Annette Grant: is.
- 3:34Annette Grant: The
- 3:35Annette Grant: design
- 3:35Annette Grant: is
- 3:36Annette Grant: really,
- 3:37Annette Grant: really
- 3:37Annette Grant: well
- 3:38Annette Grant: done.
- 3:38Annette Grant: And
- 3:38Annette Grant: I
- 3:39Annette Grant: think
- 3:39Annette Grant: they're
- 3:40Annette Grant: gonna
- 3:40Annette Grant: have
- 3:40Annette Grant: great
- 3:40Annette Grant: success
- 3:41Annette Grant: with
- 3:41Annette Grant: content
- 3:42Annette Grant: creators
- 3:43Annette Grant: coming
- 3:43Annette Grant: to
- 3:43Annette Grant: their
- 3:43Annette Grant: space
- 3:44Annette Grant: and
- 3:44Annette Grant: guests.
- 3:45Sarah Karakaian: All
- 3:45Sarah Karakaian: right
- 3:46Sarah Karakaian: now.
- 3:46Sarah Karakaian: But
- 3:46Sarah Karakaian: what
- 3:46Sarah Karakaian: happens
- 3:47Sarah Karakaian: when
- 3:48Sarah Karakaian: a
- 3:48Sarah Karakaian: guest
- 3:49Sarah Karakaian: accidentally
- 3:50Sarah Karakaian: ruins
- 3:51Sarah Karakaian: a
- 3:51Sarah Karakaian: towel
- 3:51Sarah Karakaian: at
- 3:52Sarah Karakaian: Bloom
- 3:52Sarah Karakaian: House?
- 3:52Annette Grant: Or
- 3:52Annette Grant: one
- 3:52Annette Grant: of
- 3:52Annette Grant: these
- 3:53Annette Grant: like,
- 3:54Annette Grant: or
- 3:54Annette Grant: amazing
- 3:55Annette Grant: bar
- 3:55Annette Grant: stools
- 3:55Annette Grant: that
- 3:55Annette Grant: look
- 3:56Annette Grant: a
- 3:56Annette Grant: little
- 3:56Annette Grant: fragile?
- 3:57Sarah Karakaian: Yeah.
- 3:57Sarah Karakaian: What
- 3:57Sarah Karakaian: if
- 3:58Sarah Karakaian: someone
- 3:58Sarah Karakaian: tips
- 3:59Sarah Karakaian: over
- 3:59Sarah Karakaian: and
- 4:00Sarah Karakaian: I
- 4:00Sarah Karakaian: don't
- 4:00Sarah Karakaian: know,
- 4:01Sarah Karakaian: tears
- 4:01Sarah Karakaian: the,
- 4:02Sarah Karakaian: the
- 4:02Sarah Karakaian: ruffle
- 4:03Sarah Karakaian: on
- 4:03Sarah Karakaian: this
- 4:03Sarah Karakaian: cute
- 4:04Sarah Karakaian: chair
- 4:04Sarah Karakaian: at
- 4:05Sarah Karakaian: Bloom
- 4:05Sarah Karakaian: House?
- 4:05Sarah Karakaian: Mm-hmm.
- 4:05Sarah Karakaian: So
- 4:05Sarah Karakaian: today's
- 4:06Sarah Karakaian: episode
- 4:06Sarah Karakaian: is
- 4:06Sarah Karakaian: all
- 4:06Sarah Karakaian: about
- 4:07Sarah Karakaian: how
- 4:07Sarah Karakaian: to
- 4:08Sarah Karakaian: file.
- 4:09Sarah Karakaian: A
- 4:09Sarah Karakaian: damaged
- 4:10Sarah Karakaian: claim.
- 4:11Sarah Karakaian: Yes,
- 4:11Sarah Karakaian: we're
- 4:11Sarah Karakaian: gonna
- 4:11Sarah Karakaian: focus
- 4:11Sarah Karakaian: on
- 4:12Sarah Karakaian: Airbnb
- 4:13Sarah Karakaian: because
- 4:13Sarah Karakaian: Airbnb
- 4:13Sarah Karakaian: touts
- 4:14Sarah Karakaian: Air
- 4:14Sarah Karakaian: Cover
- 4:15Sarah Karakaian: and
- 4:16Sarah Karakaian: so
- 4:16Sarah Karakaian: many
- 4:16Sarah Karakaian: hosts
- 4:17Sarah Karakaian: out
- 4:17Sarah Karakaian: there
- 4:17Sarah Karakaian: still
- 4:18Sarah Karakaian: think
- 4:18Sarah Karakaian: that's
- 4:18Sarah Karakaian: really
- 4:18Sarah Karakaian: all
- 4:19Sarah Karakaian: they
- 4:19Sarah Karakaian: need
- 4:20Sarah Karakaian: is
- 4:21Sarah Karakaian: Air
- 4:21Sarah Karakaian: Cover.
- 4:21Sarah Karakaian: So
- 4:22Sarah Karakaian: you
- 4:23Sarah Karakaian: already
- 4:23Sarah Karakaian: know
- 4:23Sarah Karakaian: here
- 4:23Sarah Karakaian: at
- 4:23Sarah Karakaian: Thanks
- 4:24Sarah Karakaian: for
- 4:24Sarah Karakaian: Visiting
- 4:24Sarah Karakaian: that
- 4:25Sarah Karakaian: you
- 4:25Sarah Karakaian: need
- 4:26Sarah Karakaian: accurate
- 4:27Sarah Karakaian: insurance
- 4:27Sarah Karakaian: for
- 4:27Sarah Karakaian: your
- 4:28Sarah Karakaian: short-term
- 4:28Sarah Karakaian: rental
- 4:28Sarah Karakaian: operations.
- 4:29Sarah Karakaian: But
- 4:30Sarah Karakaian: if
- 4:30Sarah Karakaian: you're
- 4:30Sarah Karakaian: gonna
- 4:31Sarah Karakaian: file
- 4:31Sarah Karakaian: a
- 4:31Sarah Karakaian: claim
- 4:31Sarah Karakaian: with
- 4:31Sarah Karakaian: Air
- 4:32Sarah Karakaian: Cover,
- 4:33Sarah Karakaian: we
- 4:33Sarah Karakaian: are
- 4:33Sarah Karakaian: gonna
- 4:33Sarah Karakaian: share
- 4:33Sarah Karakaian: today
- 4:34Sarah Karakaian: in
- 4:34Sarah Karakaian: the
- 4:34Sarah Karakaian: episode.
- 4:34Sarah Karakaian: How
- 4:35Sarah Karakaian: best
- 4:35Sarah Karakaian: to
- 4:36Sarah Karakaian: do
- 4:36Sarah Karakaian: that.
- 4:37Sarah Karakaian: And
- 4:37Sarah Karakaian: that
- 4:38Sarah Karakaian: includes
- 4:39Sarah Karakaian: you
- 4:40Sarah Karakaian: removing
- 4:40Sarah Karakaian: the
- 4:41Sarah Karakaian: emotion
- 4:42Sarah Karakaian: out
- 4:42Sarah Karakaian: of
- 4:43Sarah Karakaian: chatting
- 4:43Sarah Karakaian: with
- 4:43Sarah Karakaian: the
- 4:43Sarah Karakaian: guest
- 4:44Sarah Karakaian: about
- 4:44Sarah Karakaian: what
- 4:44Sarah Karakaian: happened
- 4:45Sarah Karakaian: and
- 4:45Sarah Karakaian: submitting
- 4:46Sarah Karakaian: that
- 4:46Sarah Karakaian: claim
- 4:46Sarah Karakaian: with
- 4:46Sarah Karakaian: Airbnb.
- 4:48Annette Grant: Facts
- 4:48Annette Grant: over
- 4:49Annette Grant: feelings.
- 4:49Annette Grant: Yes
- 4:49Annette Grant: ma'am.
- 4:49Annette Grant: On
- 4:50Annette Grant: ma'am.
- 4:50Annette Grant: This
- 4:50Annette Grant: one
- 4:50Annette Grant: folks.
- 4:50Annette Grant: Facts
- 4:51Annette Grant: Over
- 4:51Annette Grant: Feelings.
- 4:53Sarah Karakaian: Annette,
- 4:53Sarah Karakaian: what
- 4:54Sarah Karakaian: constitutes
- 4:56Sarah Karakaian: us
- 4:56Sarah Karakaian: filing
- 4:57Sarah Karakaian: a
- 4:58Sarah Karakaian: damaged
- 4:58Sarah Karakaian: claim,
- 4:58Sarah Karakaian: whether
- 4:59Sarah Karakaian: that
- 4:59Sarah Karakaian: damaged
- 4:59Sarah Karakaian: claim
- 4:59Sarah Karakaian: is
- 5:00Sarah Karakaian: with
- 5:00Sarah Karakaian: Airbnb
- 5:01Sarah Karakaian: and
- 5:01Sarah Karakaian: their
- 5:01Sarah Karakaian: Air
- 5:01Sarah Karakaian: Cover,
- 5:02Sarah Karakaian: whether
- 5:02Sarah Karakaian: it's
- 5:03Sarah Karakaian: the
- 5:03Sarah Karakaian: guests
- 5:03Sarah Karakaian: themselves,
- 5:04Sarah Karakaian: what
- 5:04Sarah Karakaian: do
- 5:04Sarah Karakaian: you
- 5:05Sarah Karakaian: believe
- 5:05Sarah Karakaian: constitutes
- 5:06Sarah Karakaian: a
- 5:06Sarah Karakaian: damaged
- 5:06Sarah Karakaian: claim?
- 5:07Annette Grant: A
- 5:07Annette Grant: damaged
- 5:07Annette Grant: claim
- 5:08Annette Grant: is
- 5:08Annette Grant: true
- 5:09Annette Grant: negligent
- 5:10Annette Grant: damage.
- 5:11Annette Grant: Okay.
- 5:11Annette Grant: Not
- 5:12Annette Grant: general
- 5:13Annette Grant: wear
- 5:13Annette Grant: and
- 5:13Annette Grant: tear.
- 5:15Sarah Karakaian: We're
- 5:15Sarah Karakaian: gonna
- 5:15Sarah Karakaian: get
- 5:15Sarah Karakaian: a
- 5:15Sarah Karakaian: lot
- 5:15Sarah Karakaian: of
- 5:15Sarah Karakaian: heated
- 5:16Sarah Karakaian: responses
- 5:16Sarah Karakaian: on
- 5:16Sarah Karakaian: this.
- 5:17Sarah Karakaian: I
- 5:17Sarah Karakaian: know,
- 5:17Sarah Karakaian: but
- 5:17Sarah Karakaian: I'm
- 5:17Sarah Karakaian: here
- 5:17Sarah Karakaian: for
- 5:18Sarah Karakaian: it.
- 5:18Sarah Karakaian: Yeah.
- 5:18Annette Grant: This
- 5:18Annette Grant: is
- 5:18Annette Grant: where
- 5:18Annette Grant: we
- 5:19Annette Grant: really
- 5:19Annette Grant: do
- 5:19Annette Grant: want
- 5:20Annette Grant: you
- 5:20Annette Grant: to
- 5:20Annette Grant: have
- 5:20Annette Grant: this
- 5:21Annette Grant: mindset
- 5:21Annette Grant: shift
- 5:22Annette Grant: right
- 5:22Annette Grant: now.
- 5:22Annette Grant: So
- 5:22Annette Grant: I
- 5:23Annette Grant: am
- 5:23Annette Grant: going
- 5:23Annette Grant: to
- 5:23Annette Grant: go
- 5:23Annette Grant: through
- 5:24Annette Grant: what
- 5:25Annette Grant: is
- 5:25Annette Grant: a,
- 5:25Annette Grant: not
- 5:25Annette Grant: to
- 5:26Annette Grant: us
- 5:27Annette Grant: a
- 5:27Annette Grant: damaged
- 5:28Annette Grant: claim.
- 5:29Annette Grant: Alright.
- 5:29Annette Grant: Listen
- 5:30Annette Grant: someone,
- 5:32Annette Grant: me,
- 5:33Annette Grant: like
- 5:33Annette Grant: me,
- 5:34Annette Grant: taking
- 5:34Annette Grant: their
- 5:34Annette Grant: eye
- 5:34Annette Grant: makeup
- 5:35Annette Grant: off
- 5:36Annette Grant: on
- 5:36Annette Grant: a
- 5:36Annette Grant: white
- 5:36Annette Grant: towel
- 5:36Annette Grant: versus
- 5:37Annette Grant: your
- 5:37Annette Grant: black
- 5:38Annette Grant: makeup
- 5:38Annette Grant: towel.
- 5:38Annette Grant: That
- 5:39Annette Grant: is
- 5:39Annette Grant: not
- 5:40Annette Grant: negligent
- 5:41Annette Grant: damage.
- 5:42Sarah Karakaian: No.
- 5:42Sarah Karakaian: A
- 5:42Sarah Karakaian: missing
- 5:43Sarah Karakaian: hand
- 5:44Sarah Karakaian: towel
- 5:44Sarah Karakaian: or
- 5:44Sarah Karakaian: a
- 5:44Sarah Karakaian: washcloth.
- 5:45Annette Grant: Uh,
- 5:46Annette Grant: let's
- 5:46Annette Grant: say
- 5:46Annette Grant: a,
- 5:47Annette Grant: I'm
- 5:47Annette Grant: rolling
- 5:47Annette Grant: my
- 5:48Annette Grant: roller
- 5:48Annette Grant: bag
- 5:49Annette Grant: down
- 5:49Annette Grant: your
- 5:49Annette Grant: hallway
- 5:50Annette Grant: and
- 5:50Annette Grant: I
- 5:51Annette Grant: accidentally
- 5:51Annette Grant: get
- 5:51Annette Grant: a
- 5:52Annette Grant: little
- 5:52Annette Grant: scuff
- 5:52Annette Grant: on
- 5:53Annette Grant: your
- 5:53Annette Grant: paint.
- 5:54Sarah Karakaian: Uh,
- 5:54Sarah Karakaian: this
- 5:54Sarah Karakaian: will
- 5:55Sarah Karakaian: really
- 5:55Sarah Karakaian: get
- 5:55Sarah Karakaian: you
- 5:55Sarah Karakaian: guys
- 5:55Sarah Karakaian: all
- 5:55Sarah Karakaian: fired
- 5:56Sarah Karakaian: up
- 5:56Sarah Karakaian: because
- 5:56Sarah Karakaian: I
- 5:56Sarah Karakaian: do
- 5:56Sarah Karakaian: not
- 5:57Sarah Karakaian: believe
- 5:57Sarah Karakaian: it
- 5:57Sarah Karakaian: is
- 5:57Sarah Karakaian: a
- 5:57Sarah Karakaian: damaged
- 5:58Sarah Karakaian: claim
- 5:58Sarah Karakaian: if
- 5:58Sarah Karakaian: someone
- 5:59Sarah Karakaian: gets
- 5:59Sarah Karakaian: makeup
- 5:59Sarah Karakaian: on
- 6:00Sarah Karakaian: your
- 6:00Sarah Karakaian: sheets.
- 6:00Sarah Karakaian: Mm.
- 6:01Sarah Karakaian: Or.
- 6:02Sarah Karakaian: Ooh,
- 6:02Sarah Karakaian: you're
- 6:02Sarah Karakaian: really
- 6:02Sarah Karakaian: gonna
- 6:03Sarah Karakaian: not
- 6:03Sarah Karakaian: like
- 6:03Sarah Karakaian: me
- 6:03Sarah Karakaian: for
- 6:03Sarah Karakaian: this.
- 6:04Sarah Karakaian: They
- 6:04Sarah Karakaian: dye
- 6:04Sarah Karakaian: their
- 6:04Sarah Karakaian: hair
- 6:05Sarah Karakaian: in
- 6:06Sarah Karakaian: your
- 6:06Sarah Karakaian: short
- 6:06Sarah Karakaian: term
- 6:06Sarah Karakaian: rental
- 6:07Sarah Karakaian: and
- 6:07Sarah Karakaian: they
- 6:07Sarah Karakaian: get
- 6:07Sarah Karakaian: dye
- 6:08Sarah Karakaian: on
- 6:08Sarah Karakaian: a
- 6:08Sarah Karakaian: back
- 6:09Sarah Karakaian: towel.
- 6:09Sarah Karakaian: Mm
- 6:09Sarah Karakaian: mm
- 6:10Annette Grant: That
- 6:10Annette Grant: is
- 6:10Annette Grant: good.
- 6:10Annette Grant: Someone
- 6:11Annette Grant: accidentally
- 6:13Annette Grant: throws
- 6:14Annette Grant: a
- 6:14Annette Grant: piece
- 6:14Annette Grant: of
- 6:14Annette Grant: silverware
- 6:15Annette Grant: in
- 6:15Annette Grant: the
- 6:15Annette Grant: trash
- 6:15Annette Grant: can.
- 6:16Annette Grant: Ooh,
- 6:16Annette Grant: I've
- 6:16Annette Grant: been
- 6:16Annette Grant: known
- 6:16Annette Grant: to
- 6:17Annette Grant: do
- 6:17Annette Grant: that.
- 6:17Sarah Karakaian: They
- 6:17Sarah Karakaian: break
- 6:18Sarah Karakaian: a
- 6:18Sarah Karakaian: wine
- 6:18Sarah Karakaian: glass.
- 6:19Sarah Karakaian: Yes.
- 6:19Annette Grant: Um,
- 6:20Annette Grant: maybe
- 6:21Annette Grant: playing
- 6:21Annette Grant: a
- 6:21Annette Grant: board
- 6:21Annette Grant: game
- 6:22Annette Grant: and
- 6:23Annette Grant: again,
- 6:23Annette Grant: maybe
- 6:23Annette Grant: a
- 6:24Annette Grant: small
- 6:25Annette Grant: board
- 6:25Annette Grant: game
- 6:25Annette Grant: piece
- 6:25Annette Grant: goes
- 6:25Annette Grant: missing.
- 6:26Sarah Karakaian: Yeah.
- 6:27Sarah Karakaian: What
- 6:27Sarah Karakaian: does.
- 6:28Sarah Karakaian: Constitute
- 6:29Sarah Karakaian: a
- 6:29Sarah Karakaian: damaged
- 6:29Sarah Karakaian: claim,
- 6:29Sarah Karakaian: Annette?
- 6:30Annette Grant: Okay.
- 6:30Annette Grant: So
- 6:32Annette Grant: a
- 6:32Annette Grant: true
- 6:32Annette Grant: damage
- 6:33Annette Grant: claim
- 6:33Annette Grant: is
- 6:34Annette Grant: negligent.
- 6:37Annette Grant: Um,
- 6:37Annette Grant: action.
- 6:38Annette Grant: So
- 6:38Annette Grant: for
- 6:39Annette Grant: instance,
- 6:39Annette Grant: let's
- 6:39Annette Grant: say
- 6:40Annette Grant: there
- 6:40Annette Grant: is,
- 6:41Annette Grant: hmm,
- 6:42Annette Grant: let's
- 6:42Annette Grant: say
- 6:42Annette Grant: like
- 6:43Annette Grant: a
- 6:43Annette Grant: broken
- 6:43Annette Grant: piece
- 6:44Annette Grant: of
- 6:44Annette Grant: furniture.
- 6:45Annette Grant: Mm-hmm.
- 6:45Annette Grant: Due
- 6:45Annette Grant: to
- 6:45Annette Grant: someone,
- 6:46Annette Grant: Ooh,
- 6:47Annette Grant: I
- 6:47Annette Grant: hope
- 6:48Annette Grant: they're
- 6:48Annette Grant: not
- 6:48Annette Grant: doing
- 6:48Annette Grant: this.
- 6:48Annette Grant: But
- 6:48Annette Grant: standing
- 6:49Annette Grant: on
- 6:49Annette Grant: it
- 6:50Annette Grant: or
- 6:50Annette Grant: tipping
- 6:50Annette Grant: it
- 6:50Annette Grant: back,
- 6:51Annette Grant: you
- 6:51Annette Grant: know,
- 6:51Annette Grant: things
- 6:51Annette Grant: and
- 6:51Annette Grant: where.
- 6:52Annette Grant: You
- 6:52Annette Grant: know
- 6:53Annette Grant: that
- 6:53Annette Grant: you've
- 6:53Annette Grant: been
- 6:53Annette Grant: checking
- 6:53Annette Grant: it
- 6:53Annette Grant: and
- 6:54Annette Grant: all
- 6:54Annette Grant: the
- 6:54Annette Grant: screws
- 6:54Annette Grant: were
- 6:54Annette Grant: tight
- 6:55Annette Grant: ahead
- 6:55Annette Grant: of
- 6:55Annette Grant: time.
- 6:55Sarah Karakaian: Yes.
- 6:56Sarah Karakaian: Let's
- 6:56Sarah Karakaian: say
- 6:57Sarah Karakaian: they
- 6:57Sarah Karakaian: were
- 6:57Sarah Karakaian: smoking
- 6:58Sarah Karakaian: inside
- 6:58Sarah Karakaian: of
- 6:59Sarah Karakaian: the
- 6:59Sarah Karakaian: home
- 7:00Sarah Karakaian: and
- 7:00Sarah Karakaian: they
- 7:00Sarah Karakaian: actually
- 7:01Sarah Karakaian: left
- 7:01Sarah Karakaian: marijuana
- 7:02Sarah Karakaian: buds
- 7:02Sarah Karakaian: all
- 7:03Sarah Karakaian: over
- 7:03Sarah Karakaian: the
- 7:03Sarah Karakaian: place.
- 7:03Sarah Karakaian: Asked
- 7:03Sarah Karakaian: me
- 7:03Sarah Karakaian: how
- 7:04Sarah Karakaian: I
- 7:04Sarah Karakaian: know,
- 7:05Sarah Karakaian: and
- 7:05Sarah Karakaian: it
- 7:06Sarah Karakaian: is,
- 7:06Sarah Karakaian: there's
- 7:06Sarah Karakaian: a
- 7:06Sarah Karakaian: deeper
- 7:06Sarah Karakaian: clean,
- 7:07Sarah Karakaian: because
- 7:07Sarah Karakaian: the
- 7:07Sarah Karakaian: smell
- 7:08Sarah Karakaian: is
- 7:08Sarah Karakaian: just
- 7:08Sarah Karakaian: in
- 7:08Sarah Karakaian: my
- 7:09Sarah Karakaian: linens,
- 7:10Sarah Karakaian: on
- 7:10Sarah Karakaian: my
- 7:10Sarah Karakaian: sofa,
- 7:10Sarah Karakaian: on
- 7:11Sarah Karakaian: the
- 7:11Sarah Karakaian: walls
- 7:11Sarah Karakaian: like
- 7:12Sarah Karakaian: that
- 7:12Sarah Karakaian: is
- 7:13Sarah Karakaian: a
- 7:13Sarah Karakaian: damage
- 7:13Sarah Karakaian: claim.
- 7:14Annette Grant: Let's
- 7:14Annette Grant: say
- 7:14Annette Grant: there's
- 7:14Annette Grant: like
- 7:15Annette Grant: multiple
- 7:16Annette Grant: stains
- 7:16Annette Grant: throughout
- 7:16Annette Grant: the
- 7:17Annette Grant: house
- 7:17Annette Grant: where
- 7:17Annette Grant: you
- 7:17Annette Grant: could
- 7:17Annette Grant: tell
- 7:18Annette Grant: maybe
- 7:18Annette Grant: they
- 7:18Annette Grant: were
- 7:18Annette Grant: like
- 7:18Annette Grant: spilling
- 7:19Annette Grant: things
- 7:19Annette Grant: and
- 7:19Annette Grant: had
- 7:20Annette Grant: no
- 7:20Annette Grant: care
- 7:20Annette Grant: for
- 7:20Annette Grant: trying
- 7:21Annette Grant: to
- 7:21Annette Grant: clean,
- 7:22Annette Grant: clean
- 7:22Annette Grant: up
- 7:23Annette Grant: after
- 7:23Annette Grant: themselves.
- 7:24Sarah Karakaian: Right?
- 7:24Sarah Karakaian: So
- 7:25Sarah Karakaian: the
- 7:25Sarah Karakaian: di
- 7:25Sarah Karakaian: it
- 7:26Sarah Karakaian: truly
- 7:26Sarah Karakaian: is
- 7:27Sarah Karakaian: an
- 7:27Sarah Karakaian: important
- 7:28Sarah Karakaian: step
- 7:28Sarah Karakaian: in
- 7:28Sarah Karakaian: your
- 7:28Sarah Karakaian: hosting
- 7:29Sarah Karakaian: business
- 7:30Sarah Karakaian: when
- 7:30Sarah Karakaian: you
- 7:30Sarah Karakaian: can
- 7:31Sarah Karakaian: take
- 7:31Sarah Karakaian: the
- 7:32Sarah Karakaian: emotion
- 7:32Sarah Karakaian: out
- 7:32Sarah Karakaian: from
- 7:33Sarah Karakaian: what
- 7:33Sarah Karakaian: happened.
- 7:34Sarah Karakaian: Mm-hmm.
- 7:34Sarah Karakaian: And
- 7:34Sarah Karakaian: ask
- 7:35Sarah Karakaian: yourself,
- 7:35Sarah Karakaian: is
- 7:36Sarah Karakaian: this
- 7:36Sarah Karakaian: something
- 7:37Sarah Karakaian: that
- 7:37Sarah Karakaian: I
- 7:37Sarah Karakaian: need
- 7:37Sarah Karakaian: to
- 7:37Sarah Karakaian: file
- 7:38Sarah Karakaian: a
- 7:38Sarah Karakaian: claim
- 7:38Sarah Karakaian: for
- 7:39Sarah Karakaian: or
- 7:39Sarah Karakaian: ask
- 7:40Sarah Karakaian: the
- 7:40Sarah Karakaian: guest
- 7:40Sarah Karakaian: to
- 7:41Sarah Karakaian: reimburse
- 7:41Sarah Karakaian: me
- 7:41Sarah Karakaian: for?
- 7:42Sarah Karakaian: Or
- 7:43Sarah Karakaian: is
- 7:43Sarah Karakaian: this
- 7:44Sarah Karakaian: wear
- 7:44Sarah Karakaian: and
- 7:44Sarah Karakaian: tear
- 7:44Sarah Karakaian: or
- 7:45Sarah Karakaian: was
- 7:45Sarah Karakaian: it
- 7:46Sarah Karakaian: accidental?
- 7:47Sarah Karakaian: And
- 7:48Sarah Karakaian: the
- 7:48Sarah Karakaian: cost
- 7:49Sarah Karakaian: of
- 7:49Sarah Karakaian: replacing
- 7:49Sarah Karakaian: really
- 7:50Sarah Karakaian: should
- 7:50Sarah Karakaian: be
- 7:51Sarah Karakaian: the
- 7:51Sarah Karakaian: cost
- 7:51Sarah Karakaian: of
- 7:51Sarah Karakaian: doing
- 7:51Sarah Karakaian: business.
- 7:52Annette Grant: And
- 7:52Annette Grant: I
- 7:53Annette Grant: encourage
- 7:53Annette Grant: everybody
- 7:54Annette Grant: when
- 7:54Annette Grant: I
- 7:54Annette Grant: was
- 7:55Annette Grant: reading,
- 7:55Annette Grant: when
- 7:56Annette Grant: I
- 7:56Annette Grant: was
- 7:56Annette Grant: like
- 7:56Annette Grant: um,
- 7:57Annette Grant: naming
- 7:58Annette Grant: off
- 7:58Annette Grant: all
- 7:58Annette Grant: of
- 7:58Annette Grant: those
- 7:59Annette Grant: non
- 7:59Annette Grant: negligent
- 8:00Annette Grant: things
- 8:00Annette Grant: like
- 8:01Annette Grant: the,
- 8:02Annette Grant: you
- 8:02Annette Grant: know,
- 8:02Annette Grant: makeup
- 8:02Annette Grant: on
- 8:03Annette Grant: the
- 8:03Annette Grant: towel,
- 8:03Annette Grant: accidentally
- 8:04Annette Grant: throwing
- 8:05Annette Grant: the
- 8:05Annette Grant: fork
- 8:05Annette Grant: away,
- 8:06Annette Grant: a
- 8:06Annette Grant: broken
- 8:06Annette Grant: wine
- 8:06Annette Grant: glass,
- 8:07Annette Grant: I
- 8:07Annette Grant: think
- 8:07Annette Grant: all
- 8:08Annette Grant: of
- 8:08Annette Grant: us
- 8:08Annette Grant: can
- 8:08Annette Grant: look
- 8:08Annette Grant: in
- 8:09Annette Grant: the
- 8:09Annette Grant: mirror
- 8:10Annette Grant: and
- 8:10Annette Grant: say,
- 8:11Annette Grant: we
- 8:11Annette Grant: have
- 8:11Annette Grant: done
- 8:12Annette Grant: that
- 8:12Annette Grant: in
- 8:12Annette Grant: our
- 8:12Annette Grant: own
- 8:13Annette Grant: homes.
- 8:13Annette Grant: And
- 8:13Annette Grant: there
- 8:14Annette Grant: was
- 8:14Annette Grant: no
- 8:14Annette Grant: malicious
- 8:14Annette Grant: intent
- 8:15Annette Grant: against
- 8:16Annette Grant: ourselves
- 8:17Annette Grant: or
- 8:17Annette Grant: to
- 8:17Annette Grant: true
- 8:18Annette Grant: like
- 8:18Annette Grant: negligence.
- 8:18Annette Grant: They
- 8:18Annette Grant: were
- 8:19Annette Grant: actually
- 8:19Annette Grant: just,
- 8:20Annette Grant: you
- 8:20Annette Grant: know.
- 8:21Annette Grant: Normal
- 8:21Annette Grant: wear
- 8:22Annette Grant: and
- 8:22Annette Grant: tear
- 8:22Annette Grant: going
- 8:23Annette Grant: about
- 8:23Annette Grant: our
- 8:23Annette Grant: day.
- 8:23Annette Grant: So
- 8:24Annette Grant: I
- 8:24Annette Grant: do
- 8:24Annette Grant: want
- 8:24Annette Grant: to
- 8:24Annette Grant: always
- 8:25Annette Grant: just
- 8:25Annette Grant: like
- 8:25Annette Grant: everyone,
- 8:26Annette Grant: take
- 8:26Annette Grant: a
- 8:26Annette Grant: deep
- 8:26Annette Grant: breath,
- 8:26Annette Grant: take
- 8:27Annette Grant: a
- 8:27Annette Grant: step
- 8:27Annette Grant: back.
- 8:27Annette Grant: Has
- 8:28Annette Grant: this
- 8:28Annette Grant: happened
- 8:28Annette Grant: in
- 8:28Annette Grant: your
- 8:29Annette Grant: own
- 8:29Annette Grant: home?
- 8:30Sarah Karakaian: Why
- 8:30Sarah Karakaian: are
- 8:31Sarah Karakaian: we
- 8:31Sarah Karakaian: talking
- 8:31Sarah Karakaian: about
- 8:32Sarah Karakaian: separating
- 8:33Sarah Karakaian: what
- 8:33Sarah Karakaian: is
- 8:33Sarah Karakaian: a
- 8:33Sarah Karakaian: damaged
- 8:34Sarah Karakaian: claim
- 8:34Sarah Karakaian: and
- 8:34Sarah Karakaian: what
- 8:34Sarah Karakaian: isn't?
- 8:35Sarah Karakaian: Because
- 8:35Sarah Karakaian: we
- 8:36Sarah Karakaian: see
- 8:36Sarah Karakaian: so
- 8:36Sarah Karakaian: many
- 8:36Sarah Karakaian: hosts
- 8:37Sarah Karakaian: get
- 8:38Sarah Karakaian: up
- 8:38Sarah Karakaian: in
- 8:38Sarah Karakaian: arms
- 8:39Sarah Karakaian: and
- 8:39Sarah Karakaian: create
- 8:39Sarah Karakaian: a
- 8:39Sarah Karakaian: culture,
- 8:40Sarah Karakaian: whether
- 8:40Sarah Karakaian: it's
- 8:40Sarah Karakaian: for
- 8:41Sarah Karakaian: yourself
- 8:42Sarah Karakaian: or
- 8:42Sarah Karakaian: for
- 8:42Sarah Karakaian: your
- 8:42Sarah Karakaian: team,
- 8:43Sarah Karakaian: that
- 8:43Sarah Karakaian: is
- 8:43Sarah Karakaian: unnecessary
- 8:44Sarah Karakaian: stress.
- 8:45Sarah Karakaian: Mm-hmm.
- 8:45Sarah Karakaian: So,
- 8:45Sarah Karakaian: mm-hmm.
- 8:46Sarah Karakaian: And
- 8:46Sarah Karakaian: sometimes
- 8:47Sarah Karakaian: this
- 8:47Sarah Karakaian: can
- 8:47Sarah Karakaian: happen
- 8:47Sarah Karakaian: at
- 8:48Sarah Karakaian: the
- 8:48Sarah Karakaian: cleaner
- 8:48Sarah Karakaian: level.
- 8:49Sarah Karakaian: The
- 8:49Sarah Karakaian: cleaner
- 8:49Sarah Karakaian: walks
- 8:50Sarah Karakaian: in,
- 8:50Sarah Karakaian: whether
- 8:50Sarah Karakaian: the
- 8:50Sarah Karakaian: cleaner
- 8:50Sarah Karakaian: is
- 8:50Sarah Karakaian: you
- 8:51Sarah Karakaian: or
- 8:51Sarah Karakaian: a
- 8:51Sarah Karakaian: third
- 8:51Sarah Karakaian: party,
- 8:52Sarah Karakaian: and
- 8:53Sarah Karakaian: whatever
- 8:54Sarah Karakaian: happened
- 8:54Sarah Karakaian: to
- 8:54Sarah Karakaian: them
- 8:54Sarah Karakaian: either
- 8:54Sarah Karakaian: the
- 8:55Sarah Karakaian: night
- 8:55Sarah Karakaian: before
- 8:55Sarah Karakaian: that
- 8:55Sarah Karakaian: morning,
- 8:56Sarah Karakaian: they
- 8:56Sarah Karakaian: spilled
- 8:56Sarah Karakaian: coffee
- 8:56Sarah Karakaian: on
- 8:57Sarah Karakaian: themselves
- 8:57Sarah Karakaian: and
- 8:57Sarah Karakaian: they
- 8:57Sarah Karakaian: walk
- 8:57Sarah Karakaian: into
- 8:58Sarah Karakaian: a
- 8:58Sarah Karakaian: place
- 8:58Sarah Karakaian: there's
- 8:58Sarah Karakaian: a
- 8:58Sarah Karakaian: heavier
- 8:59Sarah Karakaian: footprint
- 9:00Sarah Karakaian: and
- 9:00Sarah Karakaian: all
- 9:00Sarah Karakaian: of
- 9:00Sarah Karakaian: a
- 9:00Sarah Karakaian: sudden
- 9:01Sarah Karakaian: it's
- 9:01Sarah Karakaian: this
- 9:01Sarah Karakaian: giant
- 9:02Sarah Karakaian: deal.
- 9:02Sarah Karakaian: They
- 9:03Sarah Karakaian: bring
- 9:03Sarah Karakaian: that
- 9:03Sarah Karakaian: giant
- 9:04Sarah Karakaian: deal
- 9:04Sarah Karakaian: to
- 9:04Sarah Karakaian: you
- 9:05Sarah Karakaian: or
- 9:05Sarah Karakaian: to
- 9:05Sarah Karakaian: your
- 9:05Sarah Karakaian: team
- 9:06Sarah Karakaian: and
- 9:06Sarah Karakaian: it
- 9:06Sarah Karakaian: spirals
- 9:07Sarah Karakaian: where
- 9:07Sarah Karakaian: we're
- 9:07Sarah Karakaian: all
- 9:08Sarah Karakaian: just
- 9:09Sarah Karakaian: like,
- 9:09Sarah Karakaian: humanity
- 9:10Sarah Karakaian: is
- 9:10Sarah Karakaian: terrible
- 9:10Sarah Karakaian: and
- 9:11Sarah Karakaian: everything
- 9:11Sarah Karakaian: is
- 9:11Sarah Karakaian: damaged
- 9:12Sarah Karakaian: and
- 9:12Sarah Karakaian: we're
- 9:12Sarah Karakaian: never
- 9:12Sarah Karakaian: gonna
- 9:12Sarah Karakaian: get
- 9:12Sarah Karakaian: back
- 9:13Sarah Karakaian: to
- 9:13Sarah Karakaian: square
- 9:13Sarah Karakaian: one.
- 9:13Sarah Karakaian: And
- 9:14Sarah Karakaian: like,
- 9:14Sarah Karakaian: I'm
- 9:14Sarah Karakaian: quitting
- 9:14Sarah Karakaian: this
- 9:14Sarah Karakaian: business
- 9:15Sarah Karakaian: like,
- 9:16Sarah Karakaian: and
- 9:16Sarah Karakaian: so
- 9:17Sarah Karakaian: obviously
- 9:18Sarah Karakaian: the
- 9:18Sarah Karakaian: only
- 9:18Sarah Karakaian: person
- 9:18Sarah Karakaian: you
- 9:19Sarah Karakaian: can
- 9:19Sarah Karakaian: control
- 9:19Sarah Karakaian: is
- 9:20Sarah Karakaian: yourself.
- 9:20Sarah Karakaian: Mm-hmm.
- 9:21Sarah Karakaian: And
- 9:21Sarah Karakaian: so
- 9:21Sarah Karakaian: this
- 9:21Sarah Karakaian: is
- 9:21Sarah Karakaian: for
- 9:22Sarah Karakaian: you
- 9:22Sarah Karakaian: and
- 9:22Sarah Karakaian: to
- 9:23Sarah Karakaian: help
- 9:23Sarah Karakaian: you
- 9:23Sarah Karakaian: change
- 9:23Sarah Karakaian: your
- 9:23Sarah Karakaian: mindset
- 9:24Sarah Karakaian: that
- 9:25Sarah Karakaian: when
- 9:25Sarah Karakaian: you
- 9:25Sarah Karakaian: can
- 9:26Sarah Karakaian: remove
- 9:26Sarah Karakaian: the
- 9:26Sarah Karakaian: emotion
- 9:27Sarah Karakaian: out
- 9:27Sarah Karakaian: of
- 9:28Sarah Karakaian: did
- 9:28Sarah Karakaian: this
- 9:29Sarah Karakaian: guest
- 9:29Sarah Karakaian: do
- 9:29Sarah Karakaian: this
- 9:29Sarah Karakaian: to
- 9:30Sarah Karakaian: get
- 9:30Sarah Karakaian: back
- 9:30Sarah Karakaian: at
- 9:30Sarah Karakaian: you?
- 9:31Sarah Karakaian: Or
- 9:31Sarah Karakaian: were
- 9:31Sarah Karakaian: they
- 9:31Sarah Karakaian: having
- 9:32Sarah Karakaian: a
- 9:32Sarah Karakaian: good
- 9:32Sarah Karakaian: time?
- 9:33Sarah Karakaian: Did
- 9:33Sarah Karakaian: they
- 9:33Sarah Karakaian: not
- 9:33Sarah Karakaian: even
- 9:34Sarah Karakaian: know
- 9:34Sarah Karakaian: their
- 9:34Sarah Karakaian: 3-year-old
- 9:35Sarah Karakaian: or
- 9:35Sarah Karakaian: their
- 9:36Sarah Karakaian: friend
- 9:36Sarah Karakaian: or
- 9:36Sarah Karakaian: Uncle
- 9:37Sarah Karakaian: Bob
- 9:37Sarah Karakaian: over
- 9:37Sarah Karakaian: the
- 9:37Sarah Karakaian: other
- 9:37Sarah Karakaian: bedroom
- 9:38Sarah Karakaian: did
- 9:38Sarah Karakaian: X,
- 9:38Sarah Karakaian: Y,
- 9:39Sarah Karakaian: and
- 9:39Sarah Karakaian: Z?
- 9:39Sarah Karakaian: Is
- 9:40Sarah Karakaian: it
- 9:40Sarah Karakaian: easy
- 9:40Sarah Karakaian: to
- 9:40Sarah Karakaian: replace
- 9:41Sarah Karakaian: and
- 9:41Sarah Karakaian: get
- 9:41Sarah Karakaian: it
- 9:41Sarah Karakaian: back
- 9:41Sarah Karakaian: to
- 9:41Sarah Karakaian: square
- 9:42Sarah Karakaian: one?
- 9:42Sarah Karakaian: Does
- 9:43Sarah Karakaian: it
- 9:43Sarah Karakaian: take
- 9:43Sarah Karakaian: five
- 9:43Sarah Karakaian: minutes
- 9:43Sarah Karakaian: to
- 9:44Sarah Karakaian: fix
- 9:44Sarah Karakaian: and
- 9:45Sarah Karakaian: ask
- 9:45Sarah Karakaian: yourself
- 9:45Sarah Karakaian: as
- 9:46Sarah Karakaian: you
- 9:46Sarah Karakaian: start
- 9:46Sarah Karakaian: seeing
- 9:47Sarah Karakaian: emotions
- 9:48Sarah Karakaian: flush
- 9:48Sarah Karakaian: you?
- 9:49Sarah Karakaian: Mm-hmm.
- 9:50Sarah Karakaian: Is
- 9:50Sarah Karakaian: it
- 9:51Sarah Karakaian: really
- 9:52Sarah Karakaian: a
- 9:52Sarah Karakaian: big
- 9:52Sarah Karakaian: deal?
- 9:52Annette Grant: The
- 9:53Annette Grant: um,
- 9:53Annette Grant: something
- 9:53Annette Grant: that
- 9:54Annette Grant: I
- 9:54Annette Grant: was
- 9:54Annette Grant: really
- 9:54Annette Grant: thinking
- 9:54Annette Grant: about,
- 9:55Annette Grant: 'cause
- 9:55Annette Grant: I
- 9:55Annette Grant: knew
- 9:55Annette Grant: we
- 9:55Annette Grant: were
- 9:55Annette Grant: gonna
- 9:55Annette Grant: be
- 9:55Annette Grant: recording
- 9:56Annette Grant: this
- 9:56Annette Grant: is,
- 9:56Annette Grant: I
- 9:56Annette Grant: thought
- 9:56Annette Grant: about
- 9:56Annette Grant: this
- 9:57Annette Grant: over
- 9:57Annette Grant: the
- 9:57Annette Grant: weekend
- 9:57Annette Grant: about,
- 9:58Annette Grant: um,
- 9:59Annette Grant: I
- 9:59Annette Grant: was
- 9:59Annette Grant: a
- 9:59Annette Grant: server
- 9:59Annette Grant: for
- 9:59Annette Grant: many
- 10:00Annette Grant: years,
- 10:00Annette Grant: so
- 10:00Annette Grant: was
- 10:00Annette Grant: Sarah.
- 10:01Annette Grant: And
- 10:02Annette Grant: busing.
- 10:02Annette Grant: And
- 10:03Annette Grant: busing
- 10:03Annette Grant: tables
- 10:04Annette Grant: like
- 10:04Annette Grant: we
- 10:04Annette Grant: never
- 10:05Annette Grant: took,
- 10:05Annette Grant: like
- 10:06Annette Grant: people
- 10:06Annette Grant: just
- 10:06Annette Grant: leave
- 10:07Annette Grant: the
- 10:07Annette Grant: table.
- 10:07Annette Grant: They
- 10:07Annette Grant: literally,
- 10:08Annette Grant: what
- 10:08Annette Grant: do
- 10:08Annette Grant: they
- 10:08Annette Grant: do?
- 10:09Annette Grant: They
- 10:09Annette Grant: get,
- 10:09Annette Grant: they
- 10:09Annette Grant: pay
- 10:09Annette Grant: their
- 10:10Annette Grant: bill,
- 10:10Annette Grant: they
- 10:10Annette Grant: get
- 10:11Annette Grant: up
- 10:11Annette Grant: and
- 10:11Annette Grant: they
- 10:11Annette Grant: leave,
- 10:12Annette Grant: and
- 10:12Annette Grant: literally
- 10:12Annette Grant: they
- 10:12Annette Grant: push
- 10:13Annette Grant: away
- 10:13Annette Grant: from
- 10:13Annette Grant: the
- 10:13Annette Grant: table
- 10:14Annette Grant: and
- 10:14Annette Grant: their
- 10:14Annette Grant: crumbs
- 10:15Annette Grant: are
- 10:15Annette Grant: there,
- 10:15Annette Grant: their
- 10:15Annette Grant: forks
- 10:16Annette Grant: are
- 10:16Annette Grant: there,
- 10:16Annette Grant: their
- 10:16Annette Grant: knives,
- 10:17Annette Grant: they
- 10:17Annette Grant: might've
- 10:17Annette Grant: spilled,
- 10:17Annette Grant: they
- 10:18Annette Grant: might've
- 10:18Annette Grant: broken
- 10:18Annette Grant: something
- 10:19Annette Grant: and
- 10:19Annette Grant: like,
- 10:19Annette Grant: what
- 10:20Annette Grant: do
- 10:20Annette Grant: you
- 10:20Annette Grant: do
- 10:20Annette Grant: as
- 10:20Annette Grant: a
- 10:20Annette Grant: server?
- 10:21Annette Grant: Just
- 10:22Annette Grant: clean
- 10:22Annette Grant: it
- 10:22Annette Grant: up,
- 10:22Annette Grant: clean
- 10:22Annette Grant: it
- 10:22Annette Grant: up.
- 10:22Annette Grant: It's
- 10:23Annette Grant: like
- 10:23Annette Grant: part
- 10:23Annette Grant: of
- 10:23Annette Grant: your
- 10:23Annette Grant: job.
- 10:24Annette Grant: So
- 10:24Annette Grant: I
- 10:25Annette Grant: want
- 10:25Annette Grant: us
- 10:25Annette Grant: to
- 10:26Annette Grant: kind
- 10:26Annette Grant: of
- 10:26Annette Grant: have
- 10:26Annette Grant: this
- 10:26Annette Grant: view
- 10:27Annette Grant: of
- 10:28Annette Grant: be
- 10:28Annette Grant: like
- 10:29Annette Grant: the
- 10:29Annette Grant: guests
- 10:29Annette Grant: paid
- 10:29Annette Grant: for
- 10:30Annette Grant: that.
- 10:30Annette Grant: Like
- 10:30Annette Grant: they
- 10:30Annette Grant: should
- 10:30Annette Grant: be
- 10:30Annette Grant: able
- 10:31Annette Grant: to.
- 10:32Annette Grant: Leave
- 10:32Annette Grant: the
- 10:32Annette Grant: property
- 10:33Annette Grant: and
- 10:33Annette Grant: walk
- 10:33Annette Grant: away,
- 10:34Annette Grant: you
- 10:34Annette Grant: know,
- 10:34Annette Grant: and
- 10:34Annette Grant: like
- 10:34Annette Grant: not
- 10:35Annette Grant: be
- 10:35Annette Grant: judged.
- 10:36Annette Grant: And
- 10:36Annette Grant: I
- 10:36Annette Grant: guess,
- 10:36Annette Grant: you
- 10:37Annette Grant: know,
- 10:37Annette Grant: every
- 10:37Annette Grant: now
- 10:37Annette Grant: and
- 10:37Annette Grant: then
- 10:37Annette Grant: when
- 10:37Annette Grant: I
- 10:37Annette Grant: was
- 10:38Annette Grant: serving
- 10:38Annette Grant: tables,
- 10:38Annette Grant: I
- 10:38Annette Grant: would
- 10:38Annette Grant: judge,
- 10:39Annette Grant: 'cause
- 10:39Annette Grant: someone
- 10:39Annette Grant: would
- 10:39Annette Grant: bring
- 10:39Annette Grant: their
- 10:40Annette Grant: kid,
- 10:40Annette Grant: there'd
- 10:40Annette Grant: be
- 10:40Annette Grant: a
- 10:40Annette Grant: lot
- 10:40Annette Grant: more
- 10:40Annette Grant: crumbs
- 10:41Annette Grant: than
- 10:41Annette Grant: normal
- 10:41Annette Grant: or
- 10:41Annette Grant: whatever.
- 10:42Annette Grant: But
- 10:42Annette Grant: like,
- 10:42Annette Grant: if
- 10:42Annette Grant: we
- 10:42Annette Grant: kind
- 10:43Annette Grant: of
- 10:43Annette Grant: just
- 10:43Annette Grant: take
- 10:43Annette Grant: that
- 10:43Annette Grant: stance
- 10:44Annette Grant: of
- 10:44Annette Grant: like,
- 10:44Annette Grant: if
- 10:44Annette Grant: you're
- 10:44Annette Grant: serving
- 10:44Annette Grant: a
- 10:45Annette Grant: table
- 10:45Annette Grant: and
- 10:45Annette Grant: someone
- 10:45Annette Grant: spills
- 10:46Annette Grant: their
- 10:46Annette Grant: drink
- 10:46Annette Grant: or
- 10:46Annette Grant: breaks
- 10:46Annette Grant: their
- 10:47Annette Grant: glass
- 10:47Annette Grant: or
- 10:48Annette Grant: you
- 10:48Annette Grant: know,
- 10:48Annette Grant: you,
- 10:48Annette Grant: you're
- 10:48Annette Grant: not,
- 10:49Annette Grant: we're
- 10:49Annette Grant: not
- 10:49Annette Grant: so
- 10:50Annette Grant: like,
- 10:51Annette Grant: um,
- 10:51Annette Grant: we
- 10:51Annette Grant: don't
- 10:51Annette Grant: take
- 10:51Annette Grant: it
- 10:51Annette Grant: so
- 10:52Annette Grant: personally.
- 10:53Annette Grant: So
- 10:53Annette Grant: I
- 10:53Annette Grant: think
- 10:53Annette Grant: that's
- 10:53Annette Grant: what
- 10:53Annette Grant: we
- 10:53Annette Grant: wanna
- 10:53Annette Grant: remove
- 10:54Annette Grant: too,
- 10:55Annette Grant: is
- 10:55Annette Grant: we
- 10:55Annette Grant: want
- 10:55Annette Grant: this
- 10:55Annette Grant: to
- 10:55Annette Grant: become
- 10:56Annette Grant: more
- 10:57Annette Grant: transactional
- 10:58Annette Grant: and
- 10:58Annette Grant: not
- 10:58Annette Grant: so
- 10:58Annette Grant: personal.
- 10:59Annette Grant: We
- 10:59Annette Grant: see
- 10:59Annette Grant: so
- 10:59Annette Grant: many
- 11:00Annette Grant: hosts.
- 11:00Annette Grant: Taking
- 11:01Annette Grant: these
- 11:01Annette Grant: small
- 11:02Annette Grant: damages.
- 11:02Annette Grant: So
- 11:03Annette Grant: personally,
- 11:03Annette Grant: and
- 11:04Annette Grant: we
- 11:04Annette Grant: wanna
- 11:04Annette Grant: remove
- 11:04Annette Grant: that,
- 11:05Annette Grant: um,
- 11:05Annette Grant: from
- 11:05Annette Grant: your
- 11:06Annette Grant: thought
- 11:06Annette Grant: process
- 11:06Sarah Karakaian: because
- 11:07Sarah Karakaian: it
- 11:07Sarah Karakaian: weighs
- 11:07Sarah Karakaian: you
- 11:07Sarah Karakaian: down.
- 11:08Sarah Karakaian: Mm-hmm.
- 11:08Sarah Karakaian: Because
- 11:09Sarah Karakaian: it
- 11:09Sarah Karakaian: gets
- 11:09Sarah Karakaian: you
- 11:09Sarah Karakaian: upset,
- 11:10Sarah Karakaian: right?
- 11:10Sarah Karakaian: Because
- 11:11Sarah Karakaian: it
- 11:11Sarah Karakaian: potentially
- 11:12Sarah Karakaian: prevents
- 11:12Sarah Karakaian: you
- 11:13Sarah Karakaian: from
- 11:13Sarah Karakaian: really
- 11:14Sarah Karakaian: flourishing
- 11:14Sarah Karakaian: in
- 11:15Sarah Karakaian: this
- 11:15Sarah Karakaian: industry
- 11:15Sarah Karakaian: and
- 11:15Sarah Karakaian: making
- 11:16Sarah Karakaian: money
- 11:16Sarah Karakaian: because
- 11:17Sarah Karakaian: you're
- 11:17Sarah Karakaian: so
- 11:17Sarah Karakaian: upset
- 11:18Sarah Karakaian: that
- 11:18Sarah Karakaian: you
- 11:18Sarah Karakaian: know,
- 11:19Sarah Karakaian: this
- 11:19Sarah Karakaian: is
- 11:19Sarah Karakaian: your
- 11:19Sarah Karakaian: third
- 11:19Sarah Karakaian: hand
- 11:20Sarah Karakaian: towel,
- 11:20Sarah Karakaian: or
- 11:20Sarah Karakaian: this
- 11:20Sarah Karakaian: is
- 11:20Sarah Karakaian: like
- 11:20Sarah Karakaian: the
- 11:20Sarah Karakaian: second
- 11:21Sarah Karakaian: fitted
- 11:21Sarah Karakaian: sheet
- 11:21Sarah Karakaian: you've
- 11:21Sarah Karakaian: had
- 11:22Sarah Karakaian: to
- 11:22Sarah Karakaian: replace.
- 11:22Sarah Karakaian: And
- 11:22Sarah Karakaian: it's
- 11:22Sarah Karakaian: like,
- 11:23Sarah Karakaian: yes,
- 11:23Sarah Karakaian: hosts,
- 11:24Sarah Karakaian: this
- 11:24Sarah Karakaian: is
- 11:24Sarah Karakaian: going
- 11:24Sarah Karakaian: to
- 11:24Sarah Karakaian: happen.
- 11:25Sarah Karakaian: People
- 11:25Sarah Karakaian: are
- 11:25Sarah Karakaian: gonna
- 11:25Sarah Karakaian: sleep
- 11:25Sarah Karakaian: in
- 11:26Sarah Karakaian: your
- 11:26Sarah Karakaian: bed.
- 11:26Sarah Karakaian: And
- 11:26Sarah Karakaian: there
- 11:27Sarah Karakaian: are.
- 11:27Sarah Karakaian: I'm
- 11:28Sarah Karakaian: just
- 11:28Sarah Karakaian: gonna
- 11:28Sarah Karakaian: say
- 11:29Sarah Karakaian: it.
- 11:29Sarah Karakaian: There
- 11:29Sarah Karakaian: are
- 11:29Sarah Karakaian: body
- 11:29Sarah Karakaian: fluids.
- 11:30Sarah Karakaian: There
- 11:30Sarah Karakaian: are
- 11:30Sarah Karakaian: things
- 11:30Sarah Karakaian: that
- 11:31Sarah Karakaian: happen
- 11:31Sarah Karakaian: in
- 11:31Sarah Karakaian: that
- 11:31Sarah Karakaian: bed,
- 11:32Sarah Karakaian: and
- 11:32Sarah Karakaian: that
- 11:32Sarah Karakaian: is
- 11:32Sarah Karakaian: the
- 11:32Sarah Karakaian: part
- 11:32Sarah Karakaian: of
- 11:33Sarah Karakaian: having
- 11:33Sarah Karakaian: overnight
- 11:33Sarah Karakaian: guests
- 11:34Sarah Karakaian: like
- 11:34Sarah Karakaian: you
- 11:34Sarah Karakaian: run
- 11:34Sarah Karakaian: those
- 11:35Sarah Karakaian: risks.
- 11:35Sarah Karakaian: Now,
- 11:35Sarah Karakaian: if
- 11:36Sarah Karakaian: someone
- 11:36Sarah Karakaian: is
- 11:36Sarah Karakaian: taking
- 11:36Sarah Karakaian: scissors
- 11:37Sarah Karakaian: and
- 11:37Sarah Karakaian: cutting
- 11:37Sarah Karakaian: up
- 11:37Sarah Karakaian: your
- 11:37Sarah Karakaian: sheets,
- 11:38Sarah Karakaian: that
- 11:38Sarah Karakaian: is
- 11:38Sarah Karakaian: different,
- 11:39Sarah Karakaian: right?
- 11:39Sarah Karakaian: But
- 11:40Sarah Karakaian: you
- 11:40Sarah Karakaian: really
- 11:40Sarah Karakaian: need
- 11:41Sarah Karakaian: to
- 11:41Sarah Karakaian: just
- 11:42Sarah Karakaian: decide
- 11:43Sarah Karakaian: now.
- 11:44Sarah Karakaian: What
- 11:44Sarah Karakaian: is
- 11:44Sarah Karakaian: going
- 11:44Sarah Karakaian: to
- 11:45Sarah Karakaian: spur
- 11:45Sarah Karakaian: action
- 11:46Sarah Karakaian: for
- 11:46Sarah Karakaian: you
- 11:46Sarah Karakaian: in
- 11:46Sarah Karakaian: terms
- 11:47Sarah Karakaian: of
- 11:47Sarah Karakaian: getting
- 11:47Sarah Karakaian: compensated
- 11:48Sarah Karakaian: for
- 11:48Sarah Karakaian: something
- 11:49Sarah Karakaian: and
- 11:49Sarah Karakaian: what
- 11:49Sarah Karakaian: can
- 11:50Sarah Karakaian: you
- 11:50Sarah Karakaian: build
- 11:50Sarah Karakaian: in
- 11:51Sarah Karakaian: to
- 11:51Sarah Karakaian: your
- 11:51Sarah Karakaian: margins
- 11:52Sarah Karakaian: that
- 11:52Sarah Karakaian: you
- 11:52Sarah Karakaian: can
- 11:53Sarah Karakaian: just
- 11:53Sarah Karakaian: let
- 11:53Sarah Karakaian: it
- 11:53Sarah Karakaian: go
- 11:54Sarah Karakaian: and,
- 11:55Sarah Karakaian: and
- 11:55Sarah Karakaian: then
- 11:55Sarah Karakaian: share
- 11:56Sarah Karakaian: that
- 11:56Sarah Karakaian: with
- 11:56Sarah Karakaian: your
- 11:56Sarah Karakaian: team?
- 11:57Sarah Karakaian: Mm-hmm.
- 11:57Sarah Karakaian: Okay.
- 11:57Sarah Karakaian: When
- 11:58Sarah Karakaian: your
- 11:58Sarah Karakaian: cleaner
- 11:58Sarah Karakaian: does
- 11:58Sarah Karakaian: message
- 11:59Sarah Karakaian: you,
- 11:59Sarah Karakaian: and
- 11:59Sarah Karakaian: it's
- 11:59Sarah Karakaian: like
- 12:00Sarah Karakaian: this
- 12:00Sarah Karakaian: heightened,
- 12:00Sarah Karakaian: like,
- 12:01Sarah Karakaian: oh
- 12:01Sarah Karakaian: my
- 12:01Sarah Karakaian: gosh,
- 12:02Sarah Karakaian: things
- 12:02Sarah Karakaian: were
- 12:02Sarah Karakaian: a
- 12:02Sarah Karakaian: mess.
- 12:03Sarah Karakaian: I'm
- 12:03Sarah Karakaian: using
- 12:03Sarah Karakaian: a
- 12:03Sarah Karakaian: very
- 12:03Sarah Karakaian: specific
- 12:04Sarah Karakaian: example
- 12:04Sarah Karakaian: of
- 12:04Sarah Karakaian: this
- 12:05Sarah Karakaian: cleaner.
- 12:05Sarah Karakaian: Walked
- 12:05Sarah Karakaian: in
- 12:05Sarah Karakaian: and
- 12:06Sarah Karakaian: like,
- 12:06Sarah Karakaian: yes,
- 12:06Sarah Karakaian: our
- 12:06Sarah Karakaian: faux
- 12:07Sarah Karakaian: trees
- 12:07Sarah Karakaian: that
- 12:07Sarah Karakaian: were
- 12:07Sarah Karakaian: inside
- 12:08Sarah Karakaian: ended
- 12:08Sarah Karakaian: up
- 12:09Sarah Karakaian: outside
- 12:09Sarah Karakaian: of
- 12:10Sarah Karakaian: the
- 12:10Sarah Karakaian: apartment,
- 12:11Sarah Karakaian: and
- 12:11Sarah Karakaian: these
- 12:11Sarah Karakaian: crystals
- 12:12Sarah Karakaian: were
- 12:12Sarah Karakaian: like
- 12:12Sarah Karakaian: painstakingly
- 12:13Sarah Karakaian: taken,
- 12:14Sarah Karakaian: taken
- 12:14Sarah Karakaian: off
- 12:14Sarah Karakaian: of
- 12:15Sarah Karakaian: the
- 12:15Sarah Karakaian: chandelier.
- 12:15Sarah Karakaian: We're
- 12:15Sarah Karakaian: thinking
- 12:15Sarah Karakaian: they
- 12:16Sarah Karakaian: were
- 12:16Sarah Karakaian: like
- 12:16Sarah Karakaian: playing
- 12:16Sarah Karakaian: beer
- 12:16Sarah Karakaian: pong
- 12:17Sarah Karakaian: on
- 12:17Sarah Karakaian: our
- 12:17Sarah Karakaian: dining
- 12:17Sarah Karakaian: table.
- 12:18Sarah Karakaian: Um,
- 12:19Sarah Karakaian: and
- 12:19Sarah Karakaian: what
- 12:19Sarah Karakaian: else
- 12:20Sarah Karakaian: was
- 12:20Sarah Karakaian: wrong?
- 12:20Sarah Karakaian: There
- 12:20Sarah Karakaian: was,
- 12:20Sarah Karakaian: there
- 12:20Sarah Karakaian: was
- 12:21Sarah Karakaian: extra
- 12:21Sarah Karakaian: trash
- 12:22Sarah Karakaian: like
- 12:22Sarah Karakaian: scattered
- 12:23Sarah Karakaian: about,
- 12:23Sarah Karakaian: but
- 12:24Sarah Karakaian: truly
- 12:24Sarah Karakaian: at
- 12:24Sarah Karakaian: the
- 12:24Sarah Karakaian: end
- 12:24Sarah Karakaian: of
- 12:24Sarah Karakaian: the
- 12:24Sarah Karakaian: day,
- 12:25Sarah Karakaian: you
- 12:25Sarah Karakaian: brought
- 12:25Sarah Karakaian: the
- 12:25Sarah Karakaian: trees
- 12:25Sarah Karakaian: back
- 12:26Sarah Karakaian: inside.
- 12:26Sarah Karakaian: You
- 12:27Sarah Karakaian: picked
- 12:27Sarah Karakaian: up
- 12:27Sarah Karakaian: the
- 12:27Sarah Karakaian: trash.
- 12:28Sarah Karakaian: The
- 12:28Sarah Karakaian: chandelier
- 12:29Sarah Karakaian: was
- 12:29Sarah Karakaian: a
- 12:29Sarah Karakaian: little
- 12:29Sarah Karakaian: bit
- 12:29Sarah Karakaian: of
- 12:29Sarah Karakaian: a
- 12:29Sarah Karakaian: bigger
- 12:30Sarah Karakaian: deal,
- 12:30Sarah Karakaian: but
- 12:30Sarah Karakaian: I
- 12:30Sarah Karakaian: can
- 12:30Sarah Karakaian: tell
- 12:31Sarah Karakaian: you
- 12:31Sarah Karakaian: we
- 12:31Sarah Karakaian: did
- 12:31Sarah Karakaian: ask
- 12:32Sarah Karakaian: for
- 12:32Sarah Karakaian: compensation
- 12:32Sarah Karakaian: for
- 12:32Sarah Karakaian: the
- 12:33Sarah Karakaian: chandelier
- 12:33Sarah Karakaian: because
- 12:33Sarah Karakaian: the
- 12:34Sarah Karakaian: crystals,
- 12:34Sarah Karakaian: we
- 12:34Sarah Karakaian: could
- 12:35Sarah Karakaian: not
- 12:35Sarah Karakaian: find
- 12:35Sarah Karakaian: them
- 12:35Sarah Karakaian: to
- 12:35Sarah Karakaian: put
- 12:35Sarah Karakaian: them
- 12:35Sarah Karakaian: back
- 12:36Sarah Karakaian: on.
- 12:36Sarah Karakaian: But
- 12:37Sarah Karakaian: other
- 12:37Sarah Karakaian: than
- 12:37Sarah Karakaian: that,
- 12:37Sarah Karakaian: like,
- 12:38Sarah Karakaian: it's
- 12:38Sarah Karakaian: like
- 12:38Sarah Karakaian: it
- 12:38Sarah Karakaian: went
- 12:39Sarah Karakaian: back
- 12:39Sarah Karakaian: to
- 12:39Sarah Karakaian: square
- 12:39Sarah Karakaian: one
- 12:40Sarah Karakaian: in
- 12:40Sarah Karakaian: five
- 12:40Sarah Karakaian: minutes.
- 12:41Sarah Karakaian: Like,
- 12:41Sarah Karakaian: you
- 12:41Sarah Karakaian: know,
- 12:41Sarah Karakaian: it's
- 12:42Sarah Karakaian: not
- 12:42Sarah Karakaian: that
- 12:42Sarah Karakaian: deep.
- 12:43Sarah Karakaian: And
- 12:43Sarah Karakaian: once
- 12:44Sarah Karakaian: you
- 12:44Sarah Karakaian: can
- 12:44Sarah Karakaian: get
- 12:44Sarah Karakaian: that
- 12:44Sarah Karakaian: more
- 12:45Sarah Karakaian: transactional
- 12:46Sarah Karakaian: mindset,
- 12:47Sarah Karakaian: it's
- 12:47Sarah Karakaian: gonna
- 12:47Sarah Karakaian: make
- 12:47Sarah Karakaian: your
- 12:48Sarah Karakaian: job
- 12:48Sarah Karakaian: as
- 12:48Sarah Karakaian: a
- 12:48Sarah Karakaian: host
- 12:49Sarah Karakaian: so
- 12:49Sarah Karakaian: much
- 12:49Sarah Karakaian: more
- 12:49Sarah Karakaian: pleasant,
- 12:50Sarah Karakaian: so
- 12:50Sarah Karakaian: much
- 12:51Sarah Karakaian: more
- 12:51Sarah Karakaian: doable,
- 12:52Sarah Karakaian: and
- 12:52Sarah Karakaian: you're
- 12:52Sarah Karakaian: gonna
- 12:53Sarah Karakaian: create
- 12:53Sarah Karakaian: a
- 12:53Sarah Karakaian: better
- 12:53Sarah Karakaian: environment
- 12:54Sarah Karakaian: for
- 12:54Sarah Karakaian: your
- 12:54Sarah Karakaian: family.
- 12:55Sarah Karakaian: For
- 12:55Sarah Karakaian: your
- 12:55Sarah Karakaian: business
- 12:56Sarah Karakaian: partner,
- 12:56Sarah Karakaian: for
- 12:56Sarah Karakaian: your
- 12:56Sarah Karakaian: team.
- 12:58Annette Grant: So
- 12:58Annette Grant: let's
- 12:58Annette Grant: talk
- 12:58Annette Grant: about
- 12:59Annette Grant: true
- 12:59Annette Grant: damage.
- 12:59Annette Grant: The,
- 13:00Annette Grant: the
- 13:00Annette Grant: guest
- 13:01Annette Grant: removed
- 13:01Annette Grant: all
- 13:01Annette Grant: the
- 13:01Annette Grant: crystals
- 13:02Annette Grant: from
- 13:02Annette Grant: the
- 13:02Annette Grant: chandelier.
- 13:03Annette Grant: We
- 13:03Annette Grant: think
- 13:03Annette Grant: too,
- 13:04Annette Grant: they
- 13:04Annette Grant: genuinely
- 13:04Annette Grant: were
- 13:04Annette Grant: trying
- 13:05Annette Grant: to
- 13:05Annette Grant: be
- 13:05Annette Grant: nice
- 13:06Annette Grant: and
- 13:06Annette Grant: not
- 13:07Annette Grant: damage
- 13:07Annette Grant: it.
- 13:07Annette Grant: Weird
- 13:08Annette Grant: but
- 13:08Annette Grant: nice,
- 13:08Annette Grant: right?
- 13:09Annette Grant: But
- 13:10Annette Grant: they,
- 13:11Annette Grant: we
- 13:11Annette Grant: could
- 13:11Annette Grant: not
- 13:11Annette Grant: find
- 13:11Annette Grant: all
- 13:11Annette Grant: the
- 13:11Annette Grant: crystals.
- 13:12Annette Grant: So
- 13:12Annette Grant: the
- 13:13Annette Grant: actual
- 13:13Annette Grant: chandelier
- 13:14Annette Grant: was
- 13:14Annette Grant: not
- 13:14Annette Grant: going
- 13:14Annette Grant: to
- 13:15Annette Grant: have
- 13:15Annette Grant: all
- 13:15Annette Grant: of
- 13:15Annette Grant: its
- 13:16Annette Grant: chandelier
- 13:16Annette Grant: lings.
- 13:18Annette Grant: Is
- 13:18Annette Grant: that
- 13:18Annette Grant: what
- 13:18Annette Grant: you
- 13:18Annette Grant: call
- 13:18Annette Grant: 'em?
- 13:18Annette Grant: Chandelier
- 13:19Annette Grant: Lane.
- 13:19Sarah Karakaian: Your
- 13:20Sarah Karakaian: mother
- 13:20Sarah Karakaian: be
- 13:20Sarah Karakaian: disa
- 13:20Sarah Karakaian: appointed
- 13:21Sarah Karakaian: you.
- 13:21Annette Grant: All
- 13:22Annette Grant: the
- 13:22Annette Grant: crystals
- 13:22Annette Grant: are
- 13:22Annette Grant: not
- 13:22Annette Grant: going
- 13:23Annette Grant: to
- 13:23Annette Grant: be
- 13:23Annette Grant: there.
- 13:23Annette Grant: So
- 13:24Annette Grant: we
- 13:24Annette Grant: had
- 13:24Annette Grant: to
- 13:25Annette Grant: file
- 13:25Annette Grant: a
- 13:25Annette Grant: claim
- 13:25Annette Grant: because
- 13:26Annette Grant: we
- 13:26Annette Grant: could
- 13:26Annette Grant: not
- 13:26Annette Grant: get
- 13:26Annette Grant: it
- 13:26Annette Grant: back
- 13:27Annette Grant: to
- 13:27Annette Grant: square
- 13:27Annette Grant: one
- 13:28Annette Grant: on
- 13:28Annette Grant: our
- 13:28Annette Grant: own
- 13:28Annette Grant: and
- 13:28Annette Grant: to
- 13:28Annette Grant: its
- 13:28Annette Grant: original
- 13:29Annette Grant: form.
- 13:29Annette Grant: Right?
- 13:30Annette Grant: And
- 13:30Annette Grant: this
- 13:30Annette Grant: is
- 13:31Annette Grant: where
- 13:31Annette Grant: speed
- 13:32Annette Grant: and
- 13:32Annette Grant: thoroughness
- 13:33Annette Grant: matters.
- 13:34Annette Grant: All
- 13:34Annette Grant: right?
- 13:34Annette Grant: If
- 13:34Annette Grant: you
- 13:34Annette Grant: were
- 13:34Annette Grant: going
- 13:35Annette Grant: to
- 13:35Annette Grant: have
- 13:35Annette Grant: a
- 13:35Annette Grant: claim,
- 13:36Annette Grant: um,
- 13:36Annette Grant: turned
- 13:37Annette Grant: in
- 13:37Annette Grant: with
- 13:37Annette Grant: Airbnb,
- 13:38Annette Grant: we
- 13:38Annette Grant: wanna
- 13:39Annette Grant: be.
- 13:39Annette Grant: Quick
- 13:40Annette Grant: with
- 13:40Annette Grant: it.
- 13:40Sarah Karakaian: Honestly,
- 13:41Sarah Karakaian: whether
- 13:41Sarah Karakaian: it's
- 13:41Sarah Karakaian: with
- 13:41Sarah Karakaian: Airbnb,
- 13:42Sarah Karakaian: your
- 13:42Sarah Karakaian: own
- 13:43Sarah Karakaian: damage
- 13:43Sarah Karakaian: way,
- 13:43Sarah Karakaian: like
- 13:43Sarah Karakaian: anything,
- 13:44Sarah Karakaian: right?
- 13:44Sarah Karakaian: Your
- 13:45Sarah Karakaian: insurance,
- 13:45Sarah Karakaian: the
- 13:45Sarah Karakaian: gas
- 13:45Sarah Karakaian: directly.
- 13:45Sarah Karakaian: Yeah.
- 13:46Sarah Karakaian: Your
- 13:46Sarah Karakaian: insurance
- 13:46Sarah Karakaian: speed
- 13:47Sarah Karakaian: and
- 13:47Sarah Karakaian: thoroughness
- 13:48Sarah Karakaian: matters
- 13:49Sarah Karakaian: always.
- 13:49Sarah Karakaian: Yes.
- 13:50Sarah Karakaian: So
- 13:51Sarah Karakaian: first
- 13:51Sarah Karakaian: of
- 13:51Sarah Karakaian: all,
- 13:52Sarah Karakaian: let's
- 13:52Sarah Karakaian: talk
- 13:52Sarah Karakaian: about
- 13:52Sarah Karakaian: the
- 13:52Sarah Karakaian: big
- 13:52Sarah Karakaian: one
- 13:52Sarah Karakaian: though.
- 13:53Sarah Karakaian: Airbnb
- 13:53Sarah Karakaian: and
- 13:54Sarah Karakaian: their
- 13:54Sarah Karakaian: Air
- 13:54Sarah Karakaian: Cover.
- 13:56Sarah Karakaian: Host
- 13:56Sarah Karakaian: reimbursement
- 13:57Sarah Karakaian: program
- 13:57Sarah Karakaian: does
- 13:58Sarah Karakaian: cover
- 13:58Sarah Karakaian: up
- 13:58Sarah Karakaian: to
- 13:58Sarah Karakaian: $3
- 13:59Sarah Karakaian: million
- 14:00Sarah Karakaian: in
- 14:00Sarah Karakaian: damages.
- 14:01Sarah Karakaian: No,
- 14:02Sarah Karakaian: this
- 14:02Sarah Karakaian: policy
- 14:03Sarah Karakaian: is
- 14:03Sarah Karakaian: not
- 14:03Sarah Karakaian: in
- 14:03Sarah Karakaian: your
- 14:03Sarah Karakaian: name.
- 14:04Sarah Karakaian: They
- 14:04Sarah Karakaian: don't
- 14:04Sarah Karakaian: owe
- 14:04Sarah Karakaian: you
- 14:05Sarah Karakaian: anything.
- 14:05Sarah Karakaian: So
- 14:06Sarah Karakaian: if
- 14:06Sarah Karakaian: you
- 14:06Sarah Karakaian: want
- 14:07Sarah Karakaian: the
- 14:07Sarah Karakaian: best
- 14:07Sarah Karakaian: chances
- 14:08Sarah Karakaian: of
- 14:08Sarah Karakaian: getting
- 14:08Sarah Karakaian: reimbursed
- 14:09Sarah Karakaian: mm-hmm.
- 14:09Sarah Karakaian: You've
- 14:09Sarah Karakaian: gotta
- 14:10Sarah Karakaian: be
- 14:10Sarah Karakaian: thorough
- 14:11Sarah Karakaian: and
- 14:11Sarah Karakaian: you've
- 14:11Sarah Karakaian: gotta
- 14:11Sarah Karakaian: be
- 14:11Sarah Karakaian: quick.
- 14:11Sarah Karakaian: I'm
- 14:12Sarah Karakaian: talking
- 14:12Sarah Karakaian: day
- 14:12Sarah Karakaian: of.
- 14:13Sarah Karakaian: Mm-hmm.
- 14:13Sarah Karakaian: So
- 14:14Sarah Karakaian: whether
- 14:14Sarah Karakaian: you
- 14:14Sarah Karakaian: have
- 14:14Sarah Karakaian: a
- 14:14Sarah Karakaian: system
- 14:15Sarah Karakaian: now
- 14:15Sarah Karakaian: or
- 14:15Sarah Karakaian: after
- 14:16Sarah Karakaian: watching
- 14:16Sarah Karakaian: this.
- 14:17Sarah Karakaian: This,
- 14:17Sarah Karakaian: you
- 14:18Sarah Karakaian: develop
- 14:19Sarah Karakaian: one,
- 14:19Sarah Karakaian: develop
- 14:20Sarah Karakaian: it,
- 14:20Sarah Karakaian: because
- 14:21Sarah Karakaian: the
- 14:21Sarah Karakaian: time
- 14:21Sarah Karakaian: to
- 14:21Sarah Karakaian: do
- 14:21Sarah Karakaian: it
- 14:21Sarah Karakaian: is
- 14:22Sarah Karakaian: not
- 14:22Sarah Karakaian: when
- 14:22Sarah Karakaian: there
- 14:22Sarah Karakaian: is
- 14:23Sarah Karakaian: damage
- 14:23Sarah Karakaian: that
- 14:23Sarah Karakaian: you
- 14:23Sarah Karakaian: want
- 14:23Sarah Karakaian: reimbursed
- 14:24Sarah Karakaian: for
- 14:24Sarah Karakaian: and
- 14:24Sarah Karakaian: figuring
- 14:25Sarah Karakaian: it
- 14:25Sarah Karakaian: out.
- 14:25Sarah Karakaian: Mm-hmm.
- 14:26Annette Grant: And
- 14:26Annette Grant: we
- 14:27Annette Grant: have
- 14:27Annette Grant: always
- 14:28Annette Grant: the,
- 14:28Annette Grant: the
- 14:28Annette Grant: number
- 14:28Annette Grant: one
- 14:28Annette Grant: thing
- 14:28Annette Grant: we,
- 14:29Annette Grant: we
- 14:29Annette Grant: equip
- 14:29Annette Grant: ourselves,
- 14:30Annette Grant: our
- 14:30Annette Grant: team,
- 14:30Annette Grant: is
- 14:31Annette Grant: we
- 14:31Annette Grant: need
- 14:31Annette Grant: photos
- 14:32Annette Grant: and
- 14:32Annette Grant: videos.
- 14:33Annette Grant: Yeah.
- 14:33Annette Grant: Because
- 14:33Annette Grant: obviously
- 14:34Annette Grant: those
- 14:34Annette Grant: photos
- 14:34Annette Grant: and
- 14:35Annette Grant: videos
- 14:35Annette Grant: can
- 14:35Annette Grant: be
- 14:35Annette Grant: date
- 14:36Annette Grant: and
- 14:36Annette Grant: timestamped
- 14:37Annette Grant: at
- 14:37Annette Grant: the
- 14:37Annette Grant: actual
- 14:37Annette Grant: property.
- 14:38Sarah Karakaian: So
- 14:39Sarah Karakaian: obviously
- 14:39Sarah Karakaian: we
- 14:39Sarah Karakaian: use
- 14:39Sarah Karakaian: a
- 14:40Sarah Karakaian: chandelier
- 14:40Sarah Karakaian: example,
- 14:40Sarah Karakaian: I'll
- 14:40Sarah Karakaian: use
- 14:41Sarah Karakaian: another
- 14:41Sarah Karakaian: example.
- 14:42Sarah Karakaian: There
- 14:42Sarah Karakaian: was
- 14:42Sarah Karakaian: a
- 14:42Sarah Karakaian: guest
- 14:43Sarah Karakaian: who.
- 14:44Sarah Karakaian: He
- 14:44Sarah Karakaian: didn't
- 14:45Sarah Karakaian: say
- 14:45Sarah Karakaian: that
- 14:45Sarah Karakaian: he
- 14:45Sarah Karakaian: was
- 14:45Sarah Karakaian: intoxicated,
- 14:46Sarah Karakaian: but
- 14:46Sarah Karakaian: I
- 14:46Sarah Karakaian: have
- 14:46Sarah Karakaian: to
- 14:46Sarah Karakaian: imagine
- 14:47Sarah Karakaian: he
- 14:47Sarah Karakaian: was.
- 14:48Sarah Karakaian: But
- 14:48Sarah Karakaian: he
- 14:48Sarah Karakaian: was
- 14:48Sarah Karakaian: staying
- 14:48Sarah Karakaian: with
- 14:49Sarah Karakaian: us
- 14:49Sarah Karakaian: for
- 14:49Sarah Karakaian: three
- 14:49Sarah Karakaian: nights.
- 14:50Sarah Karakaian: Was
- 14:50Sarah Karakaian: it?
- 14:50Sarah Karakaian: He
- 14:50Sarah Karakaian: was
- 14:50Sarah Karakaian: a
- 14:50Sarah Karakaian: great,
- 14:51Sarah Karakaian: he
- 14:51Sarah Karakaian: checked
- 14:51Sarah Karakaian: out
- 14:51Sarah Karakaian: otherwise
- 14:52Sarah Karakaian: and
- 14:52Sarah Karakaian: like
- 14:52Sarah Karakaian: the
- 14:52Sarah Karakaian: rest
- 14:52Sarah Karakaian: of
- 14:52Sarah Karakaian: the
- 14:52Sarah Karakaian: apartment
- 14:53Sarah Karakaian: was
- 14:53Sarah Karakaian: great,
- 14:53Sarah Karakaian: but
- 14:53Sarah Karakaian: you
- 14:53Sarah Karakaian: never
- 14:54Sarah Karakaian: believe
- 14:54Sarah Karakaian: this.
- 14:54Sarah Karakaian: So
- 14:56Sarah Karakaian: he,
- 14:57Sarah Karakaian: apparently
- 14:58Sarah Karakaian: his
- 14:58Sarah Karakaian: phone
- 14:58Sarah Karakaian: died
- 14:59Sarah Karakaian: the
- 14:59Sarah Karakaian: way,
- 14:59Sarah Karakaian: only
- 15:00Sarah Karakaian: way
- 15:00Sarah Karakaian: in
- 15:00Sarah Karakaian: his
- 15:00Sarah Karakaian: car
- 15:01Sarah Karakaian: is
- 15:01Sarah Karakaian: via
- 15:01Sarah Karakaian: his
- 15:01Sarah Karakaian: phone
- 15:02Sarah Karakaian: in
- 15:02Sarah Karakaian: an
- 15:02Sarah Karakaian: app,
- 15:02Sarah Karakaian: I
- 15:02Sarah Karakaian: believe.
- 15:03Sarah Karakaian: All
- 15:03Sarah Karakaian: that
- 15:03Sarah Karakaian: actually.
- 15:03Sarah Karakaian: Yeah.
- 15:04Sarah Karakaian: So
- 15:04Sarah Karakaian: could
- 15:04Sarah Karakaian: not
- 15:04Sarah Karakaian: get
- 15:04Sarah Karakaian: in
- 15:04Sarah Karakaian: his
- 15:04Sarah Karakaian: car,
- 15:05Sarah Karakaian: um,
- 15:05Sarah Karakaian: could
- 15:05Sarah Karakaian: not
- 15:06Sarah Karakaian: access
- 15:06Sarah Karakaian: his
- 15:06Sarah Karakaian: phone,
- 15:07Sarah Karakaian: did
- 15:07Sarah Karakaian: not
- 15:07Sarah Karakaian: have
- 15:07Sarah Karakaian: the
- 15:07Sarah Karakaian: code
- 15:08Sarah Karakaian: to
- 15:08Sarah Karakaian: the
- 15:09Sarah Karakaian: apartment.
- 15:10Sarah Karakaian: Mm.
- 15:10Sarah Karakaian: Okay.
- 15:11Annette Grant: And
- 15:11Annette Grant: can't
- 15:12Annette Grant: text
- 15:12Annette Grant: you.
- 15:12Sarah Karakaian: Can't
- 15:13Sarah Karakaian: text
- 15:13Sarah Karakaian: me.
- 15:13Sarah Karakaian: Figure
- 15:13Sarah Karakaian: it
- 15:13Sarah Karakaian: out.
- 15:13Sarah Karakaian: He
- 15:13Sarah Karakaian: could
- 15:14Sarah Karakaian: have,
- 15:15Sarah Karakaian: I'm
- 15:15Sarah Karakaian: just
- 15:15Sarah Karakaian: gonna
- 15:15Sarah Karakaian: vent
- 15:16Sarah Karakaian: with
- 15:16Sarah Karakaian: you
- 15:16Sarah Karakaian: guys
- 15:16Sarah Karakaian: for
- 15:16Sarah Karakaian: a
- 15:16Sarah Karakaian: minute
- 15:16Sarah Karakaian: here.
- 15:17Sarah Karakaian: He
- 15:17Sarah Karakaian: could
- 15:17Sarah Karakaian: have
- 15:17Sarah Karakaian: walked
- 15:17Sarah Karakaian: down
- 15:18Sarah Karakaian: the
- 15:18Sarah Karakaian: street
- 15:18Sarah Karakaian: to
- 15:18Sarah Karakaian: like
- 15:19Sarah Karakaian: the,
- 15:19Sarah Karakaian: a
- 15:19Sarah Karakaian: hotel
- 15:20Sarah Karakaian: or
- 15:20Sarah Karakaian: a
- 15:20Sarah Karakaian: bodega
- 15:20Sarah Karakaian: or
- 15:20Sarah Karakaian: a
- 15:21Sarah Karakaian: store
- 15:21Sarah Karakaian: and
- 15:21Sarah Karakaian: asked
- 15:21Sarah Karakaian: to
- 15:21Sarah Karakaian: call
- 15:21Sarah Karakaian: the
- 15:22Sarah Karakaian: VRBO
- 15:22Sarah Karakaian: customer
- 15:23Sarah Karakaian: support
- 15:23Sarah Karakaian: line,
- 15:24Sarah Karakaian: or
- 15:24Sarah Karakaian: Airbnb's
- 15:25Sarah Karakaian: customer
- 15:25Sarah Karakaian: support
- 15:25Sarah Karakaian: line
- 15:25Sarah Karakaian: and
- 15:25Sarah Karakaian: asked,
- 15:26Sarah Karakaian: Hey,
- 15:26Sarah Karakaian: can
- 15:26Sarah Karakaian: you
- 15:26Sarah Karakaian: reach
- 15:27Sarah Karakaian: out
- 15:27Sarah Karakaian: to
- 15:27Sarah Karakaian: my
- 15:27Sarah Karakaian: host
- 15:27Sarah Karakaian: and
- 15:27Sarah Karakaian: get
- 15:27Sarah Karakaian: my
- 15:27Sarah Karakaian: code?
- 15:28Sarah Karakaian: But
- 15:28Sarah Karakaian: it's
- 15:28Sarah Karakaian: fine.
- 15:28Sarah Karakaian: 'cause
- 15:28Sarah Karakaian: you
- 15:29Sarah Karakaian: know
- 15:29Sarah Karakaian: what
- 15:29Sarah Karakaian: he
- 15:29Sarah Karakaian: did
- 15:29Sarah Karakaian: Instead,
- 15:30Sarah Karakaian: he
- 15:30Sarah Karakaian: broke
- 15:30Sarah Karakaian: the
- 15:30Sarah Karakaian: window
- 15:31Sarah Karakaian: so
- 15:31Sarah Karakaian: he
- 15:31Sarah Karakaian: could
- 15:31Sarah Karakaian: crawl
- 15:32Sarah Karakaian: in
- 15:32Sarah Karakaian: the
- 15:32Sarah Karakaian: apartment,
- 15:33Sarah Karakaian: which
- 15:34Sarah Karakaian: that's
- 15:34Sarah Karakaian: gotta
- 15:34Sarah Karakaian: be
- 15:34Sarah Karakaian: painful
- 15:35Sarah Karakaian: like.
- 15:36Sarah Karakaian: I,
- 15:36Sarah Karakaian: I
- 15:36Sarah Karakaian: don't
- 15:36Sarah Karakaian: even
- 15:36Sarah Karakaian: know
- 15:36Sarah Karakaian: what
- 15:36Sarah Karakaian: happened.
- 15:37Sarah Karakaian: I'm
- 15:37Sarah Karakaian: thinking
- 15:37Sarah Karakaian: he
- 15:37Sarah Karakaian: was
- 15:37Sarah Karakaian: intoxicated.
- 15:38Sarah Karakaian: He
- 15:38Sarah Karakaian: wasn't
- 15:38Sarah Karakaian: thinking
- 15:38Sarah Karakaian: clearly.
- 15:39Sarah Karakaian: Okay,
- 15:39Sarah Karakaian: so
- 15:39Sarah Karakaian: we
- 15:39Sarah Karakaian: had
- 15:39Sarah Karakaian: a
- 15:39Sarah Karakaian: damaged
- 15:40Sarah Karakaian: lock.
- 15:40Sarah Karakaian: We
- 15:40Sarah Karakaian: had
- 15:41Sarah Karakaian: a
- 15:41Sarah Karakaian: damaged
- 15:41Sarah Karakaian: door.
- 15:41Annette Grant: Thankfully
- 15:42Annette Grant: he's
- 15:42Annette Grant: okay.
- 15:42Sarah Karakaian: He's
- 15:42Sarah Karakaian: fine.
- 15:43Sarah Karakaian: Damaged
- 15:43Sarah Karakaian: window
- 15:44Sarah Karakaian: as
- 15:44Sarah Karakaian: well.
- 15:45Sarah Karakaian: So
- 15:46Sarah Karakaian: quickly
- 15:46Sarah Karakaian: the
- 15:46Sarah Karakaian: next
- 15:46Sarah Karakaian: day,
- 15:47Sarah Karakaian: once
- 15:47Sarah Karakaian: our
- 15:47Sarah Karakaian: cleaners
- 15:48Sarah Karakaian: walk,
- 15:48Sarah Karakaian: walked
- 15:48Sarah Karakaian: in
- 15:49Sarah Karakaian: and
- 15:49Sarah Karakaian: he,
- 15:49Sarah Karakaian: he
- 15:50Sarah Karakaian: notified
- 15:50Sarah Karakaian: us
- 15:50Sarah Karakaian: of
- 15:50Sarah Karakaian: this
- 15:50Sarah Karakaian: damage,
- 15:51Sarah Karakaian: but
- 15:51Sarah Karakaian: we
- 15:51Sarah Karakaian: didn't
- 15:51Sarah Karakaian: realize
- 15:52Sarah Karakaian: the
- 15:52Sarah Karakaian: extent
- 15:52Sarah Karakaian: of
- 15:52Sarah Karakaian: it,
- 15:52Sarah Karakaian: so
- 15:53Sarah Karakaian: we
- 15:53Sarah Karakaian: went
- 15:53Sarah Karakaian: and
- 15:53Sarah Karakaian: got
- 15:53Sarah Karakaian: checked
- 15:53Sarah Karakaian: it
- 15:53Sarah Karakaian: out.
- 15:54Sarah Karakaian: You
- 15:54Sarah Karakaian: better
- 15:54Sarah Karakaian: believe
- 15:55Sarah Karakaian: we
- 15:55Sarah Karakaian: had
- 15:55Sarah Karakaian: pictures
- 15:56Sarah Karakaian: of
- 15:56Sarah Karakaian: the
- 15:56Sarah Karakaian: window.
- 15:57Sarah Karakaian: We
- 15:57Sarah Karakaian: had
- 15:57Sarah Karakaian: pictures
- 15:58Sarah Karakaian: of
- 15:58Sarah Karakaian: the
- 15:58Sarah Karakaian: lock
- 15:59Sarah Karakaian: and
- 15:59Sarah Karakaian: some,
- 15:59Sarah Karakaian: and
- 15:59Sarah Karakaian: here's
- 16:00Sarah Karakaian: the
- 16:00Sarah Karakaian: thing
- 16:00Sarah Karakaian: that
- 16:00Sarah Karakaian: we
- 16:00Sarah Karakaian: see,
- 16:00Sarah Karakaian: like
- 16:01Sarah Karakaian: whether
- 16:01Sarah Karakaian: it's
- 16:01Sarah Karakaian: your
- 16:01Sarah Karakaian: cleaners
- 16:01Sarah Karakaian: doing
- 16:02Sarah Karakaian: it
- 16:02Sarah Karakaian: for
- 16:02Sarah Karakaian: you
- 16:02Sarah Karakaian: or
- 16:02Sarah Karakaian: your
- 16:03Sarah Karakaian: inspector
- 16:03Sarah Karakaian: or
- 16:03Sarah Karakaian: yourself.
- 16:04Sarah Karakaian: Think
- 16:05Sarah Karakaian: about
- 16:05Sarah Karakaian: seeing
- 16:06Sarah Karakaian: this
- 16:06Sarah Karakaian: photo
- 16:06Sarah Karakaian: and
- 16:06Sarah Karakaian: not
- 16:07Sarah Karakaian: having
- 16:07Sarah Karakaian: the
- 16:07Sarah Karakaian: full
- 16:08Sarah Karakaian: understanding.
- 16:08Sarah Karakaian: Mm-hmm.
- 16:08Sarah Karakaian: Mm-hmm.
- 16:09Sarah Karakaian: Context
- 16:09Sarah Karakaian: of
- 16:09Sarah Karakaian: the
- 16:09Sarah Karakaian: whole
- 16:09Sarah Karakaian: scene,
- 16:10Sarah Karakaian: the
- 16:10Sarah Karakaian: narrative.
- 16:10Sarah Karakaian: Mm-hmm.
- 16:11Sarah Karakaian: Yes.
- 16:11Sarah Karakaian: Make
- 16:11Sarah Karakaian: sure
- 16:12Sarah Karakaian: context
- 16:12Sarah Karakaian: is
- 16:12Sarah Karakaian: there.
- 16:12Sarah Karakaian: So
- 16:12Sarah Karakaian: if
- 16:13Sarah Karakaian: you
- 16:13Sarah Karakaian: wanna
- 16:13Sarah Karakaian: get
- 16:13Sarah Karakaian: up
- 16:13Sarah Karakaian: and
- 16:13Sarah Karakaian: close
- 16:13Sarah Karakaian: and
- 16:13Sarah Karakaian: get
- 16:14Sarah Karakaian: a
- 16:14Sarah Karakaian: detail
- 16:14Sarah Karakaian: of
- 16:14Sarah Karakaian: the
- 16:14Sarah Karakaian: damage,
- 16:14Sarah Karakaian: fine,
- 16:15Sarah Karakaian: but
- 16:16Sarah Karakaian: then
- 16:16Sarah Karakaian: also
- 16:16Sarah Karakaian: pull
- 16:16Sarah Karakaian: back
- 16:17Sarah Karakaian: so
- 16:17Sarah Karakaian: that
- 16:17Sarah Karakaian: you
- 16:17Sarah Karakaian: have
- 16:18Sarah Karakaian: like
- 16:18Sarah Karakaian: context
- 16:19Sarah Karakaian: of
- 16:19Sarah Karakaian: like
- 16:19Sarah Karakaian: the
- 16:19Sarah Karakaian: damage
- 16:20Sarah Karakaian: and
- 16:20Sarah Karakaian: like
- 16:20Sarah Karakaian: what's
- 16:20Sarah Karakaian: going
- 16:20Sarah Karakaian: on.
- 16:21Annette Grant: And
- 16:21Annette Grant: also
- 16:21Annette Grant: they
- 16:21Annette Grant: can
- 16:21Annette Grant: cross
- 16:21Annette Grant: reference
- 16:22Annette Grant: it
- 16:22Annette Grant: with
- 16:22Annette Grant: your
- 16:22Annette Grant: listing
- 16:22Annette Grant: photos.
- 16:23Annette Grant: Like,
- 16:23Annette Grant: oh,
- 16:23Annette Grant: this
- 16:23Annette Grant: is
- 16:24Annette Grant: the
- 16:24Annette Grant: back
- 16:24Annette Grant: door
- 16:24Annette Grant: on
- 16:24Annette Grant: that
- 16:24Annette Grant: property,
- 16:25Annette Grant: or
- 16:25Annette Grant: this
- 16:25Annette Grant: is
- 16:25Annette Grant: the
- 16:25Annette Grant: window
- 16:25Annette Grant: of
- 16:25Annette Grant: that
- 16:26Annette Grant: property.
- 16:26Sarah Karakaian: Right.
- 16:27Sarah Karakaian: Technically
- 16:27Sarah Karakaian: with
- 16:27Sarah Karakaian: Airbnb's
- 16:28Sarah Karakaian: Air
- 16:28Sarah Karakaian: Cover,
- 16:28Sarah Karakaian: you
- 16:28Sarah Karakaian: have
- 16:28Sarah Karakaian: 14
- 16:29Sarah Karakaian: days
- 16:29Sarah Karakaian: to
- 16:29Sarah Karakaian: file
- 16:30Sarah Karakaian: a
- 16:30Sarah Karakaian: claim.
- 16:31Sarah Karakaian: So
- 16:31Sarah Karakaian: if
- 16:32Sarah Karakaian: Airbnb
- 16:32Sarah Karakaian: needs
- 16:32Sarah Karakaian: 14
- 16:33Sarah Karakaian: days,
- 16:33Sarah Karakaian: great.
- 16:34Sarah Karakaian: Find
- 16:34Sarah Karakaian: out
- 16:34Sarah Karakaian: what
- 16:34Sarah Karakaian: your
- 16:34Sarah Karakaian: insurance
- 16:35Sarah Karakaian: coverage
- 16:35Sarah Karakaian: needs,
- 16:35Sarah Karakaian: um,
- 16:36Sarah Karakaian: to
- 16:36Sarah Karakaian: file
- 16:36Sarah Karakaian: a
- 16:36Sarah Karakaian: claim.
- 16:37Sarah Karakaian: If
- 16:37Sarah Karakaian: it's
- 16:37Sarah Karakaian: much
- 16:37Sarah Karakaian: larger
- 16:38Sarah Karakaian: damage,
- 16:38Sarah Karakaian: understand
- 16:39Sarah Karakaian: what
- 16:39Sarah Karakaian: the,
- 16:39Sarah Karakaian: what
- 16:40Sarah Karakaian: that
- 16:40Sarah Karakaian: process
- 16:40Sarah Karakaian: is
- 16:40Sarah Karakaian: like.
- 16:41Sarah Karakaian: Or
- 16:41Sarah Karakaian: if
- 16:41Sarah Karakaian: you
- 16:41Sarah Karakaian: have
- 16:41Sarah Karakaian: your
- 16:42Sarah Karakaian: own
- 16:42Sarah Karakaian: damage
- 16:43Sarah Karakaian: program
- 16:43Sarah Karakaian: in-house
- 16:43Sarah Karakaian: of
- 16:44Sarah Karakaian: your
- 16:44Sarah Karakaian: business,
- 16:44Sarah Karakaian: just
- 16:45Sarah Karakaian: develop
- 16:45Sarah Karakaian: a,
- 16:45Sarah Karakaian: how
- 16:46Sarah Karakaian: many
- 16:46Sarah Karakaian: days
- 16:46Sarah Karakaian: do
- 16:46Sarah Karakaian: you
- 16:47Sarah Karakaian: need
- 16:47Sarah Karakaian: to
- 16:47Sarah Karakaian: get
- 16:47Sarah Karakaian: this
- 16:47Sarah Karakaian: done?
- 16:48Sarah Karakaian: Truly,
- 16:48Sarah Karakaian: you
- 16:49Sarah Karakaian: should
- 16:49Sarah Karakaian: be
- 16:49Sarah Karakaian: thinking
- 16:49Sarah Karakaian: it's
- 16:49Sarah Karakaian: one
- 16:49Sarah Karakaian: day.
- 16:50Sarah Karakaian: Mm-hmm.
- 16:50Sarah Karakaian: Like,
- 16:50Sarah Karakaian: get
- 16:51Sarah Karakaian: it
- 16:51Sarah Karakaian: done
- 16:51Sarah Karakaian: and
- 16:51Sarah Karakaian: get
- 16:51Sarah Karakaian: it
- 16:51Sarah Karakaian: in
- 16:52Sarah Karakaian: ASAP
- 16:52Sarah Karakaian: and
- 16:53Sarah Karakaian: be
- 16:53Sarah Karakaian: as
- 16:53Sarah Karakaian: thorough
- 16:53Sarah Karakaian: as
- 16:53Sarah Karakaian: possible.
- 16:54Sarah Karakaian: I'm
- 16:54Sarah Karakaian: talking
- 16:55Sarah Karakaian: if
- 16:55Sarah Karakaian: you
- 16:55Sarah Karakaian: can.
- 16:57Sarah Karakaian: Receipts.
- 16:58Sarah Karakaian: Mm-hmm.
- 16:59Sarah Karakaian: Absolutely.
- 16:59Sarah Karakaian: So,
- 16:59Sarah Karakaian: and
- 16:59Sarah Karakaian: you
- 16:59Sarah Karakaian: might
- 16:59Sarah Karakaian: think
- 16:59Sarah Karakaian: like
- 17:00Sarah Karakaian: receipts.
- 17:01Sarah Karakaian: Yes.
- 17:01Sarah Karakaian: Receipts.
- 17:02Sarah Karakaian: Like
- 17:02Annette Grant: especially
- 17:02Annette Grant: if
- 17:03Annette Grant: you
- 17:03Annette Grant: have
- 17:03Annette Grant: the
- 17:03Annette Grant: original.
- 17:03Annette Grant: Yeah.
- 17:03Annette Grant: So
- 17:03Annette Grant: let's
- 17:04Annette Grant: say
- 17:04Annette Grant: that
- 17:04Annette Grant: chandelier,
- 17:05Annette Grant: if
- 17:05Annette Grant: we
- 17:05Annette Grant: have
- 17:05Annette Grant: the
- 17:05Annette Grant: original
- 17:06Annette Grant: copy,
- 17:06Annette Grant: which
- 17:06Annette Grant: I
- 17:06Annette Grant: did
- 17:06Annette Grant: going
- 17:06Annette Grant: ahead
- 17:07Annette Grant: and,
- 17:07Annette Grant: and
- 17:07Annette Grant: including
- 17:08Annette Grant: that
- 17:08Annette Grant: in
- 17:08Annette Grant: the
- 17:08Annette Grant: original.
- 17:09Annette Grant: In
- 17:09Annette Grant: the
- 17:09Annette Grant: original
- 17:10Annette Grant: claim.
- 17:10Sarah Karakaian: Yeah.
- 17:11Annette Grant: And
- 17:11Annette Grant: also
- 17:11Annette Grant: if,
- 17:12Annette Grant: if
- 17:12Annette Grant: it's
- 17:12Annette Grant: strictly,
- 17:13Annette Grant: um,
- 17:13Annette Grant: we
- 17:13Annette Grant: wanna
- 17:13Annette Grant: give
- 17:13Annette Grant: this.
- 17:14Annette Grant: Um,
- 17:14Annette Grant: pro
- 17:14Annette Grant: tip,
- 17:15Annette Grant: let's
- 17:15Annette Grant: say
- 17:16Annette Grant: there's
- 17:16Annette Grant: just
- 17:16Annette Grant: additional
- 17:17Annette Grant: cleaning
- 17:18Annette Grant: that
- 17:18Annette Grant: needs
- 17:18Annette Grant: to
- 17:18Annette Grant: happen.
- 17:19Annette Grant: If
- 17:19Annette Grant: you
- 17:19Annette Grant: can
- 17:20Annette Grant: have
- 17:20Annette Grant: your
- 17:20Annette Grant: cleaner
- 17:21Annette Grant: give
- 17:21Annette Grant: you
- 17:21Annette Grant: an
- 17:21Annette Grant: invoice
- 17:22Annette Grant: for
- 17:22Annette Grant: that
- 17:22Annette Grant: too,
- 17:23Annette Grant: being
- 17:23Annette Grant: able
- 17:23Annette Grant: to
- 17:23Annette Grant: not
- 17:24Annette Grant: just
- 17:24Annette Grant: tell
- 17:25Annette Grant: Airbnb
- 17:25Annette Grant: that
- 17:25Annette Grant: you
- 17:25Annette Grant: had
- 17:26Annette Grant: to
- 17:26Annette Grant: have
- 17:26Annette Grant: additional
- 17:26Annette Grant: cleaning,
- 17:26Annette Grant: but
- 17:27Annette Grant: show
- 17:27Annette Grant: an
- 17:27Annette Grant: actual
- 17:28Annette Grant: invoice
- 17:28Annette Grant: of
- 17:28Annette Grant: the
- 17:28Annette Grant: work
- 17:28Annette Grant: that
- 17:29Annette Grant: needs
- 17:29Annette Grant: to
- 17:29Annette Grant: be
- 17:29Annette Grant: done
- 17:29Annette Grant: for
- 17:29Annette Grant: anything.
- 17:30Annette Grant: If
- 17:30Annette Grant: there's
- 17:31Annette Grant: labor
- 17:31Annette Grant: involved
- 17:32Annette Grant: in
- 17:32Annette Grant: remedying
- 17:33Annette Grant: the
- 17:33Annette Grant: situation.
- 17:33Sarah Karakaian: Here's
- 17:34Sarah Karakaian: a
- 17:34Sarah Karakaian: little
- 17:34Sarah Karakaian: hot
- 17:34Sarah Karakaian: tip.
- 17:35Sarah Karakaian: Let's
- 17:35Sarah Karakaian: say
- 17:35Sarah Karakaian: you
- 17:35Sarah Karakaian: are
- 17:35Sarah Karakaian: the
- 17:35Sarah Karakaian: cleaner.
- 17:36Sarah Karakaian: Let's
- 17:36Sarah Karakaian: say
- 17:36Sarah Karakaian: you
- 17:36Sarah Karakaian: are
- 17:37Sarah Karakaian: the
- 17:37Sarah Karakaian: handy
- 17:37Sarah Karakaian: person.
- 17:38Sarah Karakaian: Mm-hmm.
- 17:38Sarah Karakaian: Airbnb
- 17:39Sarah Karakaian: is
- 17:39Sarah Karakaian: still
- 17:39Sarah Karakaian: gonna
- 17:39Sarah Karakaian: want
- 17:39Sarah Karakaian: an
- 17:39Sarah Karakaian: invoice.
- 17:40Annette Grant: Yeah.
- 17:40Sarah Karakaian: So
- 17:41Sarah Karakaian: go
- 17:41Sarah Karakaian: on
- 17:42Sarah Karakaian: a
- 17:42Sarah Karakaian: software
- 17:42Sarah Karakaian: like
- 17:43Sarah Karakaian: your,
- 17:43Sarah Karakaian: you
- 17:43Sarah Karakaian: know.
- 17:44Sarah Karakaian: Uh,
- 17:44Sarah Karakaian: Google
- 17:45Sarah Karakaian: documents
- 17:46Sarah Karakaian: or
- 17:46Sarah Karakaian: go
- 17:46Sarah Karakaian: into
- 17:46Sarah Karakaian: Canva,
- 17:47Sarah Karakaian: create
- 17:47Sarah Karakaian: an
- 17:47Sarah Karakaian: invoice.
- 17:48Sarah Karakaian: If
- 17:48Sarah Karakaian: you're
- 17:49Sarah Karakaian: l
- 17:49Sarah Karakaian: if
- 17:49Sarah Karakaian: you
- 17:49Sarah Karakaian: have
- 17:49Sarah Karakaian: your
- 17:49Sarah Karakaian: property
- 17:50Sarah Karakaian: through
- 17:50Sarah Karakaian: an
- 17:50Sarah Karakaian: LLC,
- 17:51Sarah Karakaian: you
- 17:52Sarah Karakaian: know,
- 17:52Sarah Karakaian: put
- 17:52Sarah Karakaian: your
- 17:52Sarah Karakaian: LLCs
- 17:52Sarah Karakaian: name
- 17:53Sarah Karakaian: on
- 17:53Sarah Karakaian: there.
- 17:53Sarah Karakaian: Have
- 17:53Sarah Karakaian: it
- 17:54Sarah Karakaian: look
- 17:54Sarah Karakaian: like
- 17:54Sarah Karakaian: an
- 17:54Sarah Karakaian: actual
- 17:54Sarah Karakaian: invoice.
- 17:55Sarah Karakaian: If
- 17:55Sarah Karakaian: it's
- 17:55Sarah Karakaian: your
- 17:55Sarah Karakaian: first
- 17:55Sarah Karakaian: invoice
- 17:56Sarah Karakaian: you've
- 17:56Sarah Karakaian: ever
- 17:56Sarah Karakaian: sent,
- 17:56Sarah Karakaian: make
- 17:57Sarah Karakaian: it
- 17:57Sarah Karakaian: invoice
- 17:57Sarah Karakaian: number
- 17:57Sarah Karakaian: one.
- 17:58Sarah Karakaian: Yep.
- 17:58Sarah Karakaian: You
- 17:58Sarah Karakaian: know,
- 17:58Sarah Karakaian: but
- 17:58Sarah Karakaian: like,
- 17:59Sarah Karakaian: make
- 17:59Sarah Karakaian: it
- 17:59Sarah Karakaian: invoice.
- 18:00Sarah Karakaian: Have
- 18:01Sarah Karakaian: an
- 18:01Sarah Karakaian: a
- 18:01Sarah Karakaian: business
- 18:01Sarah Karakaian: address,
- 18:02Sarah Karakaian: a
- 18:02Sarah Karakaian: business
- 18:02Sarah Karakaian: name,
- 18:03Sarah Karakaian: what
- 18:03Sarah Karakaian: it
- 18:03Sarah Karakaian: was,
- 18:04Sarah Karakaian: make
- 18:04Sarah Karakaian: sure
- 18:04Sarah Karakaian: the
- 18:05Sarah Karakaian: amount
- 18:05Sarah Karakaian: is,
- 18:07Sarah Karakaian: market
- 18:07Sarah Karakaian: value,
- 18:08Sarah Karakaian: right?
- 18:09Sarah Karakaian: Like
- 18:09Sarah Karakaian: you
- 18:09Sarah Karakaian: might
- 18:10Sarah Karakaian: think,
- 18:10Sarah Karakaian: well
- 18:10Sarah Karakaian: my
- 18:10Sarah Karakaian: time's
- 18:10Sarah Karakaian: worth
- 18:11Sarah Karakaian: X,
- 18:11Sarah Karakaian: Y,
- 18:11Sarah Karakaian: Z,
- 18:11Sarah Karakaian: so
- 18:11Sarah Karakaian: this
- 18:11Sarah Karakaian: clean
- 18:12Sarah Karakaian: is
- 18:12Sarah Karakaian: actually
- 18:12Sarah Karakaian: $1,000.
- 18:13Sarah Karakaian: And
- 18:13Sarah Karakaian: it's
- 18:13Sarah Karakaian: like,
- 18:13Sarah Karakaian: but
- 18:14Sarah Karakaian: if
- 18:14Sarah Karakaian: you
- 18:14Sarah Karakaian: were
- 18:14Sarah Karakaian: to
- 18:14Sarah Karakaian: call
- 18:14Sarah Karakaian: other
- 18:15Sarah Karakaian: cleaning
- 18:15Sarah Karakaian: companies
- 18:15Sarah Karakaian: in
- 18:15Sarah Karakaian: town,
- 18:16Sarah Karakaian: it'd
- 18:16Sarah Karakaian: be
- 18:16Sarah Karakaian: like
- 18:16Sarah Karakaian: $500.
- 18:17Sarah Karakaian: You
- 18:17Sarah Karakaian: have
- 18:17Sarah Karakaian: to
- 18:17Sarah Karakaian: be
- 18:18Sarah Karakaian: realistic.
- 18:19Sarah Karakaian: Yes.
- 18:19Sarah Karakaian: If
- 18:19Sarah Karakaian: you
- 18:19Sarah Karakaian: wanna
- 18:19Sarah Karakaian: get
- 18:19Sarah Karakaian: this
- 18:20Sarah Karakaian: claim
- 18:20Sarah Karakaian: covered
- 18:21Sarah Karakaian: by
- 18:21Sarah Karakaian: Air
- 18:21Sarah Karakaian: Cover,
- 18:22Sarah Karakaian: who
- 18:22Sarah Karakaian: again
- 18:22Sarah Karakaian: I'm
- 18:22Sarah Karakaian: going
- 18:22Sarah Karakaian: to
- 18:23Sarah Karakaian: repeat
- 18:23Sarah Karakaian: owes
- 18:24Sarah Karakaian: you
- 18:24Sarah Karakaian: nothing.
- 18:24Sarah Karakaian: They
- 18:25Sarah Karakaian: do
- 18:25Sarah Karakaian: not
- 18:25Sarah Karakaian: have
- 18:25Sarah Karakaian: to
- 18:25Sarah Karakaian: do
- 18:25Sarah Karakaian: this.
- 18:26Sarah Karakaian: And
- 18:26Sarah Karakaian: there
- 18:26Sarah Karakaian: are
- 18:26Sarah Karakaian: many
- 18:26Sarah Karakaian: times
- 18:27Sarah Karakaian: they
- 18:27Sarah Karakaian: will
- 18:27Sarah Karakaian: deny
- 18:27Sarah Karakaian: it
- 18:28Sarah Karakaian: and
- 18:28Sarah Karakaian: not
- 18:28Sarah Karakaian: offer
- 18:29Sarah Karakaian: you
- 18:29Sarah Karakaian: any
- 18:29Sarah Karakaian: compensation.
- 18:30Annette Grant: You
- 18:30Annette Grant: have
- 18:30Annette Grant: to
- 18:30Annette Grant: be
- 18:30Annette Grant: prepared
- 18:30Annette Grant: for
- 18:30Annette Grant: that
- 18:31Annette Grant: too.
- 18:31Annette Grant: And
- 18:31Annette Grant: we
- 18:31Annette Grant: always
- 18:32Annette Grant: side
- 18:32Annette Grant: note
- 18:33Annette Grant: here,
- 18:33Annette Grant: we
- 18:33Annette Grant: always.
- 18:34Annette Grant: Go
- 18:34Annette Grant: to
- 18:34Annette Grant: the
- 18:34Annette Grant: guest
- 18:35Annette Grant: first.
- 18:35Annette Grant: I
- 18:35Annette Grant: mean,
- 18:36Annette Grant: within
- 18:36Annette Grant: Airbnb,
- 18:36Annette Grant: if
- 18:36Annette Grant: it's
- 18:37Annette Grant: an
- 18:37Annette Grant: Airbnb
- 18:37Annette Grant: guest,
- 18:38Annette Grant: but
- 18:38Annette Grant: most
- 18:38Annette Grant: of
- 18:38Annette Grant: the
- 18:38Annette Grant: time
- 18:39Annette Grant: we
- 18:39Annette Grant: found
- 18:40Annette Grant: that
- 18:40Annette Grant: the
- 18:40Annette Grant: guest
- 18:40Annette Grant: will,
- 18:41Annette Grant: if
- 18:41Annette Grant: they
- 18:41Annette Grant: know
- 18:41Annette Grant: that
- 18:41Annette Grant: they
- 18:41Annette Grant: did
- 18:42Annette Grant: the
- 18:42Annette Grant: the
- 18:43Annette Grant: negligent
- 18:43Annette Grant: act,
- 18:44Annette Grant: they
- 18:44Annette Grant: will
- 18:44Annette Grant: go
- 18:45Annette Grant: ahead
- 18:45Annette Grant: and
- 18:45Annette Grant: pay
- 18:45Annette Grant: for
- 18:45Annette Grant: it.
- 18:45Sarah Karakaian: That's
- 18:46Sarah Karakaian: a
- 18:46Sarah Karakaian: whole
- 18:46Sarah Karakaian: conversation,
- 18:47Sarah Karakaian: actually,
- 18:47Sarah Karakaian: right
- 18:47Sarah Karakaian: there.
- 18:47Sarah Karakaian: Mm-hmm.
- 18:47Sarah Karakaian: You
- 18:47Sarah Karakaian: just
- 18:48Sarah Karakaian: open
- 18:48Sarah Karakaian: up
- 18:48Sarah Karakaian: a
- 18:48Sarah Karakaian: can
- 18:48Sarah Karakaian: of
- 18:48Sarah Karakaian: worms.
- 18:49Sarah Karakaian: I'm
- 18:49Sarah Karakaian: sorry.
- 18:49Sarah Karakaian: No,
- 18:49Sarah Karakaian: I'm
- 18:49Sarah Karakaian: here
- 18:50Sarah Karakaian: for
- 18:50Sarah Karakaian: it
- 18:50Sarah Karakaian: because
- 18:51Sarah Karakaian: I
- 18:51Sarah Karakaian: think
- 18:51Sarah Karakaian: a
- 18:51Sarah Karakaian: lot
- 18:51Sarah Karakaian: of
- 18:51Sarah Karakaian: you,
- 18:53Sarah Karakaian: because
- 18:53Sarah Karakaian: it's
- 18:53Sarah Karakaian: such
- 18:54Sarah Karakaian: a
- 18:54Sarah Karakaian: sensationalized
- 18:54Sarah Karakaian: topic.
- 18:56Sarah Karakaian: Right.
- 18:56Sarah Karakaian: Like
- 18:56Sarah Karakaian: you
- 18:56Sarah Karakaian: don't,
- 18:57Sarah Karakaian: there's
- 18:57Sarah Karakaian: no
- 18:58Sarah Karakaian: news,
- 18:59Sarah Karakaian: uh,
- 19:00Sarah Karakaian: article
- 19:00Sarah Karakaian: coming
- 19:00Sarah Karakaian: out
- 19:00Sarah Karakaian: about
- 19:01Sarah Karakaian: how
- 19:01Sarah Karakaian: great
- 19:01Sarah Karakaian: Airbnb
- 19:02Sarah Karakaian: guests
- 19:02Sarah Karakaian: leave
- 19:03Sarah Karakaian: the
- 19:03Sarah Karakaian: property.
- 19:03Sarah Karakaian: It's
- 19:03Sarah Karakaian: only
- 19:04Sarah Karakaian: when
- 19:04Sarah Karakaian: it's
- 19:05Sarah Karakaian: a
- 19:05Sarah Karakaian: giant
- 19:05Sarah Karakaian: party
- 19:06Sarah Karakaian: or
- 19:06Sarah Karakaian: there's
- 19:06Sarah Karakaian: like
- 19:07Sarah Karakaian: crazy
- 19:07Sarah Karakaian: damage
- 19:08Sarah Karakaian: or
- 19:08Sarah Karakaian: Right.
- 19:08Sarah Karakaian: Like
- 19:08Sarah Karakaian: that's
- 19:09Sarah Karakaian: what
- 19:09Sarah Karakaian: makes
- 19:09Sarah Karakaian: the
- 19:09Sarah Karakaian: news.
- 19:10Sarah Karakaian: And
- 19:10Sarah Karakaian: so
- 19:10Sarah Karakaian: you
- 19:10Sarah Karakaian: might
- 19:10Sarah Karakaian: think
- 19:11Sarah Karakaian: like,
- 19:11Sarah Karakaian: what?
- 19:11Sarah Karakaian: Like
- 19:11Sarah Karakaian: there's
- 19:12Sarah Karakaian: no
- 19:12Sarah Karakaian: way.
- 19:12Sarah Karakaian: But
- 19:12Sarah Karakaian: I'm
- 19:12Sarah Karakaian: telling
- 19:13Sarah Karakaian: you,
- 19:13Sarah Karakaian: we
- 19:13Sarah Karakaian: actually,
- 19:14Sarah Karakaian: we
- 19:14Sarah Karakaian: were
- 19:14Sarah Karakaian: preparing
- 19:14Sarah Karakaian: for
- 19:14Sarah Karakaian: this,
- 19:15Sarah Karakaian: for
- 19:15Sarah Karakaian: this
- 19:15Sarah Karakaian: episode.
- 19:16Sarah Karakaian: We
- 19:16Sarah Karakaian: look
- 19:17Sarah Karakaian: back
- 19:17Sarah Karakaian: at
- 19:17Sarah Karakaian: our
- 19:17Sarah Karakaian: last,
- 19:17Sarah Karakaian: like,
- 19:18Sarah Karakaian: I'm
- 19:18Sarah Karakaian: talking
- 19:18Sarah Karakaian: like
- 19:18Sarah Karakaian: two
- 19:19Sarah Karakaian: years
- 19:19Sarah Karakaian: of
- 19:21Sarah Karakaian: damage
- 19:21Sarah Karakaian: negligence.
- 19:22Sarah Karakaian: Like
- 19:22Sarah Karakaian: even
- 19:22Sarah Karakaian: whether
- 19:22Sarah Karakaian: they
- 19:23Sarah Karakaian: were
- 19:23Sarah Karakaian: meaning
- 19:24Sarah Karakaian: to
- 19:24Sarah Karakaian: be
- 19:25Sarah Karakaian: uh,
- 19:25Sarah Karakaian: awful
- 19:26Sarah Karakaian: humans
- 19:26Sarah Karakaian: or
- 19:26Sarah Karakaian: not,
- 19:27Sarah Karakaian: um,
- 19:28Sarah Karakaian: damage
- 19:28Sarah Karakaian: happened
- 19:28Sarah Karakaian: and
- 19:28Sarah Karakaian: we
- 19:29Sarah Karakaian: were
- 19:29Sarah Karakaian: asking
- 19:29Sarah Karakaian: for
- 19:30Sarah Karakaian: money
- 19:30Sarah Karakaian: for
- 19:31Sarah Karakaian: it
- 19:31Sarah Karakaian: every
- 19:31Sarah Karakaian: single
- 19:32Sarah Karakaian: time
- 19:33Sarah Karakaian: the
- 19:33Sarah Karakaian: guest
- 19:33Sarah Karakaian: paid
- 19:33Sarah Karakaian: for
- 19:33Sarah Karakaian: it.
- 19:34Annette Grant: Right.
- 19:34Sarah Karakaian: Even
- 19:35Sarah Karakaian: the
- 19:35Sarah Karakaian: guy
- 19:35Sarah Karakaian: who
- 19:35Sarah Karakaian: climbed
- 19:35Sarah Karakaian: through
- 19:35Sarah Karakaian: the
- 19:35Sarah Karakaian: window,
- 19:36Sarah Karakaian: he
- 19:37Sarah Karakaian: paid
- 19:37Sarah Karakaian: for
- 19:37Sarah Karakaian: ev
- 19:37Sarah Karakaian: everything,
- 19:38Annette Grant: and
- 19:38Annette Grant: that
- 19:38Annette Grant: was
- 19:39Annette Grant: not
- 19:39Annette Grant: as
- 19:39Annette Grant: small.
- 19:39Annette Grant: Small,
- 19:40Sarah Karakaian: no,
- 19:40Sarah Karakaian: it
- 19:40Sarah Karakaian: was
- 19:40Sarah Karakaian: over
- 19:40Sarah Karakaian: a
- 19:40Sarah Karakaian: thousand
- 19:41Sarah Karakaian: dollars.
- 19:41Sarah Karakaian: He
- 19:41Sarah Karakaian: paid
- 19:42Sarah Karakaian: for
- 19:42Sarah Karakaian: it
- 19:42Sarah Karakaian: all.
- 19:42Sarah Karakaian: Mm-hmm.
- 19:42Sarah Karakaian: It
- 19:42Sarah Karakaian: took
- 19:43Sarah Karakaian: persistence
- 19:43Sarah Karakaian: and
- 19:43Sarah Karakaian: we'll
- 19:43Sarah Karakaian: get
- 19:43Sarah Karakaian: into
- 19:43Sarah Karakaian: that.
- 19:44Sarah Karakaian: But
- 19:44Sarah Karakaian: anyway,
- 19:45Sarah Karakaian: I
- 19:45Sarah Karakaian: like
- 19:45Sarah Karakaian: that
- 19:45Sarah Karakaian: point
- 19:46Sarah Karakaian: of,
- 19:46Sarah Karakaian: most
- 19:47Sarah Karakaian: of
- 19:47Sarah Karakaian: the
- 19:47Sarah Karakaian: time
- 19:47Sarah Karakaian: if
- 19:47Sarah Karakaian: you
- 19:48Sarah Karakaian: just
- 19:48Sarah Karakaian: ask
- 19:48Sarah Karakaian: the
- 19:48Sarah Karakaian: guest
- 19:48Sarah Karakaian: first
- 19:49Sarah Karakaian: and
- 19:49Sarah Karakaian: you
- 19:49Sarah Karakaian: approach
- 19:49Sarah Karakaian: it
- 19:49Sarah Karakaian: in
- 19:49Sarah Karakaian: a
- 19:49Sarah Karakaian: way
- 19:50Sarah Karakaian: that
- 19:51Sarah Karakaian: is
- 19:51Sarah Karakaian: fact-based,
- 19:52Sarah Karakaian: not
- 19:52Sarah Karakaian: emotional,
- 19:53Sarah Karakaian: and
- 19:53Sarah Karakaian: we're
- 19:53Sarah Karakaian: gonna
- 19:53Sarah Karakaian: dive
- 19:53Sarah Karakaian: into
- 19:53Sarah Karakaian: that
- 19:54Sarah Karakaian: too.
- 19:55Annette Grant: Like
- 19:55Annette Grant: we
- 19:55Annette Grant: said
- 19:55Annette Grant: at
- 19:56Annette Grant: the
- 19:56Annette Grant: beginning,
- 19:56Annette Grant: we
- 19:56Annette Grant: wanna
- 19:56Annette Grant: keep
- 19:56Annette Grant: our
- 19:57Annette Grant: emotions
- 19:57Annette Grant: out
- 19:57Annette Grant: of
- 19:57Annette Grant: it.
- 19:58Annette Grant: So
- 19:59Annette Grant: this
- 19:59Annette Grant: is
- 20:00Annette Grant: where
- 20:00Annette Grant: we
- 20:00Annette Grant: want
- 20:00Annette Grant: you
- 20:00Annette Grant: to
- 20:00Annette Grant: always,
- 20:02Annette Grant: again,
- 20:02Annette Grant: speed
- 20:02Annette Grant: matters,
- 20:03Annette Grant: but
- 20:03Annette Grant: we
- 20:04Annette Grant: also
- 20:04Annette Grant: want
- 20:04Annette Grant: you
- 20:04Annette Grant: to
- 20:04Annette Grant: take
- 20:04Annette Grant: a
- 20:05Annette Grant: deep
- 20:05Annette Grant: breath,
- 20:05Annette Grant: okay?
- 20:06Annette Grant: We
- 20:06Annette Grant: want
- 20:06Annette Grant: you
- 20:06Annette Grant: to
- 20:06Annette Grant: take
- 20:06Annette Grant: a
- 20:07Annette Grant: deep
- 20:07Annette Grant: breath.
- 20:08Annette Grant: Um,
- 20:08Annette Grant: and
- 20:09Annette Grant: because
- 20:09Annette Grant: we
- 20:09Annette Grant: do
- 20:10Annette Grant: take
- 20:10Annette Grant: things
- 20:10Annette Grant: personally,
- 20:11Annette Grant: and
- 20:11Annette Grant: so
- 20:11Annette Grant: it's
- 20:11Annette Grant: just
- 20:12Annette Grant: like
- 20:12Annette Grant: recognizing
- 20:12Annette Grant: it.
- 20:12Annette Grant: Take
- 20:13Annette Grant: it
- 20:13Annette Grant: personal
- 20:13Annette Grant: for
- 20:13Annette Grant: a
- 20:13Annette Grant: minute,
- 20:14Annette Grant: then
- 20:14Annette Grant: go,
- 20:14Annette Grant: okay,
- 20:15Annette Grant: now
- 20:15Annette Grant: it's
- 20:15Annette Grant: time
- 20:16Annette Grant: to
- 20:16Annette Grant: state
- 20:16Annette Grant: the
- 20:16Annette Grant: facts.
- 20:17Annette Grant: I'm
- 20:17Annette Grant: gonna
- 20:17Annette Grant: have
- 20:17Annette Grant: Sarah
- 20:17Annette Grant: read
- 20:18Annette Grant: two
- 20:18Annette Grant: different,
- 20:20Annette Grant: um
- 20:21Annette Grant: ways
- 20:22Annette Grant: to
- 20:22Annette Grant: communicate
- 20:24Annette Grant: via,
- 20:25Annette Grant: let's
- 20:25Annette Grant: say
- 20:25Annette Grant: it's
- 20:25Annette Grant: Airbnb,
- 20:26Annette Grant: to
- 20:26Annette Grant: Airbnb
- 20:27Annette Grant: to
- 20:27Annette Grant: the
- 20:27Annette Grant: guest.
- 20:28Annette Grant: This
- 20:28Annette Grant: is
- 20:28Annette Grant: where
- 20:28Annette Grant: we
- 20:29Annette Grant: want
- 20:29Annette Grant: to
- 20:29Annette Grant: be
- 20:29Annette Grant: factual.
- 20:30Annette Grant: Uh,
- 20:31Annette Grant: this
- 20:31Annette Grant: is
- 20:31Annette Grant: a
- 20:31Annette Grant: really
- 20:31Annette Grant: good
- 20:32Annette Grant: thing
- 20:32Annette Grant: that,
- 20:32Annette Grant: uh,
- 20:33Annette Grant: uh,
- 20:34Annette Grant: Colleen,
- 20:34Annette Grant: one
- 20:34Annette Grant: of
- 20:34Annette Grant: our
- 20:34Annette Grant: team
- 20:35Annette Grant: members
- 20:35Annette Grant: shared
- 20:36Annette Grant: with
- 20:36Annette Grant: us
- 20:36Annette Grant: of
- 20:36Annette Grant: like,
- 20:37Annette Grant: uh,
- 20:37Annette Grant: she,
- 20:37Annette Grant: she
- 20:37Annette Grant: worked
- 20:37Annette Grant: in
- 20:38Annette Grant: hotels
- 20:38Annette Grant: for
- 20:38Annette Grant: a
- 20:38Annette Grant: really
- 20:39Annette Grant: long
- 20:39Annette Grant: time.
- 20:39Annette Grant: And
- 20:39Annette Grant: like
- 20:39Annette Grant: when
- 20:39Annette Grant: you're
- 20:40Annette Grant: chatting
- 20:40Annette Grant: with
- 20:40Annette Grant: a
- 20:40Annette Grant: guests
- 20:41Annette Grant: or
- 20:41Annette Grant: anyone
- 20:41Annette Grant: for
- 20:42Annette Grant: that
- 20:42Annette Grant: matter,
- 20:42Annette Grant: like
- 20:43Annette Grant: if
- 20:43Annette Grant: you
- 20:43Annette Grant: are
- 20:43Annette Grant: gonna
- 20:43Annette Grant: be
- 20:44Annette Grant: in
- 20:44Annette Grant: like
- 20:44Annette Grant: the
- 20:44Annette Grant: court
- 20:44Annette Grant: of
- 20:44Annette Grant: law,
- 20:45Annette Grant: if
- 20:45Annette Grant: you're
- 20:45Annette Grant: just
- 20:45Annette Grant: stating
- 20:46Annette Grant: the
- 20:46Annette Grant: facts,
- 20:46Annette Grant: you
- 20:47Annette Grant: know,
- 20:47Annette Grant: if
- 20:47Annette Grant: you're
- 20:47Annette Grant: on
- 20:47Annette Grant: the
- 20:47Annette Grant: stand,
- 20:48Annette Grant: state
- 20:49Annette Grant: the
- 20:49Annette Grant: facts.
- 20:49Annette Grant: The
- 20:50Annette Grant: judge,
- 20:50Annette Grant: the
- 20:50Annette Grant: jury,
- 20:50Annette Grant: you
- 20:50Annette Grant: know
- 20:51Annette Grant: how
- 20:51Annette Grant: they'll
- 20:51Annette Grant: always
- 20:51Annette Grant: try
- 20:51Annette Grant: to
- 20:51Annette Grant: like,
- 20:52Annette Grant: infuse
- 20:52Annette Grant: emotions
- 20:53Annette Grant: there
- 20:53Annette Grant: and
- 20:53Annette Grant: like,
- 20:53Annette Grant: you
- 20:54Annette Grant: know,
- 20:54Annette Grant: that's
- 20:54Annette Grant: when
- 20:54Annette Grant: the
- 20:54Annette Grant: attorney
- 20:55Annette Grant: will
- 20:55Annette Grant: like,
- 20:55Annette Grant: objection.
- 20:56Annette Grant: 'cause
- 20:56Annette Grant: those
- 20:56Annette Grant: are,
- 20:57Annette Grant: those
- 20:57Annette Grant: are
- 20:57Annette Grant: feelings.
- 20:57Annette Grant: So
- 20:57Annette Grant: we're
- 20:58Annette Grant: gonna
- 20:58Annette Grant: give
- 20:58Annette Grant: you
- 20:58Annette Grant: two
- 20:58Annette Grant: examples
- 20:59Annette Grant: how
- 20:59Annette Grant: you
- 21:00Annette Grant: wanna
- 21:00Annette Grant: state
- 21:00Annette Grant: the
- 21:00Annette Grant: facts
- 21:01Annette Grant: during
- 21:01Annette Grant: your
- 21:01Annette Grant: claim.
- 21:02Sarah Karakaian: Here's
- 21:02Sarah Karakaian: an
- 21:02Sarah Karakaian: example
- 21:03Sarah Karakaian: of
- 21:03Sarah Karakaian: an
- 21:04Sarah Karakaian: ineffective
- 21:05Sarah Karakaian: emotional
- 21:05Sarah Karakaian: claim.
- 21:07Sarah Karakaian: This
- 21:07Sarah Karakaian: guest
- 21:07Sarah Karakaian: completely
- 21:08Sarah Karakaian: disrespected
- 21:08Sarah Karakaian: my
- 21:09Sarah Karakaian: property.
- 21:09Sarah Karakaian: Exclamation
- 21:10Sarah Karakaian: point.
- 21:10Sarah Karakaian: Exclamation
- 21:10Sarah Karakaian: point.
- 21:11Sarah Karakaian: I
- 21:11Sarah Karakaian: can't
- 21:12Sarah Karakaian: believe
- 21:12Sarah Karakaian: they
- 21:12Sarah Karakaian: left
- 21:12Sarah Karakaian: such
- 21:12Sarah Karakaian: a
- 21:13Sarah Karakaian: mess.
- 21:13Sarah Karakaian: They
- 21:13Sarah Karakaian: should
- 21:14Sarah Karakaian: be
- 21:14Sarah Karakaian: banned
- 21:14Sarah Karakaian: from
- 21:15Sarah Karakaian: Airbnb.
- 21:16Sarah Karakaian: Ineffective.
- 21:17Sarah Karakaian: Like
- 21:17Sarah Karakaian: you
- 21:17Sarah Karakaian: felt
- 21:18Sarah Karakaian: good
- 21:18Sarah Karakaian: after
- 21:18Sarah Karakaian: saying
- 21:19Sarah Karakaian: it.
- 21:19Sarah Karakaian: I'm
- 21:19Sarah Karakaian: sure
- 21:19Sarah Karakaian: I
- 21:19Sarah Karakaian: get
- 21:20Sarah Karakaian: it
- 21:20Sarah Karakaian: right.
- 21:20Sarah Karakaian: Like
- 21:20Sarah Karakaian: say
- 21:20Sarah Karakaian: that
- 21:21Sarah Karakaian: to
- 21:21Sarah Karakaian: your
- 21:21Sarah Karakaian: pillow.
- 21:21Sarah Karakaian: Say
- 21:21Sarah Karakaian: that
- 21:22Sarah Karakaian: to
- 21:22Sarah Karakaian: your,
- 21:22Sarah Karakaian: your
- 21:23Sarah Karakaian: partner.
- 21:23Sarah Karakaian: Like
- 21:23Sarah Karakaian: say
- 21:23Sarah Karakaian: that
- 21:24Sarah Karakaian: to
- 21:24Sarah Karakaian: your
- 21:24Sarah Karakaian: mirror
- 21:24Sarah Karakaian: and
- 21:24Sarah Karakaian: like,
- 21:24Sarah Karakaian: just
- 21:25Sarah Karakaian: get
- 21:25Sarah Karakaian: it
- 21:25Sarah Karakaian: out
- 21:25Sarah Karakaian: here
- 21:25Sarah Karakaian: for
- 21:26Sarah Karakaian: that.
- 21:26Sarah Karakaian: Like
- 21:26Sarah Karakaian: Annette
- 21:26Sarah Karakaian: set
- 21:26Sarah Karakaian: it.
- 21:26Sarah Karakaian: Acknowledge,
- 21:27Sarah Karakaian: but
- 21:28Sarah Karakaian: that
- 21:28Sarah Karakaian: is
- 21:28Sarah Karakaian: ineffective
- 21:29Sarah Karakaian: to
- 21:29Sarah Karakaian: winning
- 21:29Sarah Karakaian: your
- 21:29Sarah Karakaian: case.
- 21:30Sarah Karakaian: Yeah.
- 21:30Sarah Karakaian: Alright.
- 21:31Sarah Karakaian: Here's
- 21:31Sarah Karakaian: what
- 21:31Sarah Karakaian: is
- 21:31Sarah Karakaian: effective.
- 21:32Sarah Karakaian: A
- 21:32Sarah Karakaian: fact-based
- 21:33Sarah Karakaian: claim
- 21:33Sarah Karakaian: like
- 21:34Sarah Karakaian: this.
- 21:35Sarah Karakaian: The
- 21:35Sarah Karakaian: dining
- 21:35Sarah Karakaian: room
- 21:35Sarah Karakaian: chair
- 21:35Sarah Karakaian: was
- 21:36Sarah Karakaian: broken
- 21:36Sarah Karakaian: during
- 21:36Sarah Karakaian: the
- 21:36Sarah Karakaian: guest
- 21:37Sarah Karakaian: stay.
- 21:37Sarah Karakaian: Here's
- 21:38Sarah Karakaian: a
- 21:38Sarah Karakaian: photo
- 21:38Sarah Karakaian: of
- 21:38Sarah Karakaian: the
- 21:38Sarah Karakaian: damage,
- 21:39Sarah Karakaian: a
- 21:39Sarah Karakaian: receipt
- 21:39Sarah Karakaian: for
- 21:39Sarah Karakaian: the
- 21:40Sarah Karakaian: original
- 21:40Sarah Karakaian: chair
- 21:41Sarah Karakaian: and
- 21:41Sarah Karakaian: an
- 21:41Sarah Karakaian: invoice
- 21:42Sarah Karakaian: from
- 21:42Sarah Karakaian: the
- 21:42Sarah Karakaian: furniture
- 21:42Sarah Karakaian: company
- 21:43Sarah Karakaian: for
- 21:43Sarah Karakaian: the
- 21:43Sarah Karakaian: replacement.
- 21:44Annette Grant: Boom.
- 21:45Sarah Karakaian: That's
- 21:45Sarah Karakaian: it,
- 21:46Sarah Karakaian: y'all.
- 21:46Annette Grant: And
- 21:47Annette Grant: here's
- 21:47Annette Grant: the,
- 21:47Annette Grant: here's
- 21:48Annette Grant: what
- 21:48Annette Grant: we
- 21:48Annette Grant: really
- 21:48Annette Grant: want
- 21:48Annette Grant: you
- 21:48Annette Grant: to
- 21:49Annette Grant: understand.
- 21:49Annette Grant: Is
- 21:49Annette Grant: the
- 21:49Annette Grant: person
- 21:50Annette Grant: on
- 21:50Annette Grant: the
- 21:50Annette Grant: other
- 21:50Annette Grant: side,
- 21:51Annette Grant: the
- 21:51Annette Grant: receiving
- 21:51Annette Grant: side
- 21:52Annette Grant: of
- 21:52Annette Grant: this
- 21:52Annette Grant: message,
- 21:54Annette Grant: they
- 21:54Annette Grant: are
- 21:54Annette Grant: doing
- 21:55Annette Grant: this
- 21:55Annette Grant: all
- 21:55Annette Grant: day,
- 21:55Annette Grant: every
- 21:56Annette Grant: day.
- 21:56Annette Grant: Yeah.
- 21:57Annette Grant: All
- 21:57Annette Grant: right.
- 21:57Annette Grant: Oof.
- 21:58Annette Grant: That
- 21:58Annette Grant: has
- 21:58Annette Grant: got
- 21:58Annette Grant: to
- 21:59Annette Grant: be.
- 22:00Annette Grant: A
- 22:00Annette Grant: rough
- 22:00Annette Grant: job.
- 22:01Annette Grant: Okay?
- 22:02Annette Grant: Like
- 22:02Annette Grant: I,
- 22:02Annette Grant: man,
- 22:03Annette Grant: I
- 22:03Annette Grant: cannot
- 22:04Annette Grant: imagine
- 22:05Annette Grant: that
- 22:06Annette Grant: just
- 22:06Annette Grant: dealing
- 22:06Annette Grant: with
- 22:06Annette Grant: this
- 22:07Annette Grant: day
- 22:07Annette Grant: in,
- 22:07Annette Grant: day
- 22:07Annette Grant: out.
- 22:08Annette Grant: So
- 22:08Annette Grant: the
- 22:08Annette Grant: more
- 22:08Annette Grant: factual
- 22:09Annette Grant: it
- 22:09Annette Grant: can
- 22:09Annette Grant: be,
- 22:10Annette Grant: the
- 22:10Annette Grant: more
- 22:10Annette Grant: you
- 22:10Annette Grant: can,
- 22:11Annette Grant: um,
- 22:11Annette Grant: just
- 22:12Annette Grant: understand
- 22:13Annette Grant: what
- 22:13Annette Grant: that
- 22:13Annette Grant: person
- 22:14Annette Grant: having
- 22:14Annette Grant: to
- 22:14Annette Grant: deal
- 22:14Annette Grant: with
- 22:15Annette Grant: the
- 22:15Annette Grant: claim
- 22:15Annette Grant: is,
- 22:16Annette Grant: is
- 22:16Annette Grant: going
- 22:16Annette Grant: through
- 22:16Annette Grant: on
- 22:16Annette Grant: a
- 22:16Annette Grant: daily
- 22:17Annette Grant: basis.
- 22:17Annette Grant: It's
- 22:17Annette Grant: also
- 22:18Annette Grant: going
- 22:18Annette Grant: to
- 22:18Annette Grant: help
- 22:18Annette Grant: your
- 22:19Annette Grant: case.
- 22:21Sarah Karakaian: Let's
- 22:22Sarah Karakaian: take
- 22:22Sarah Karakaian: you
- 22:22Sarah Karakaian: step
- 22:22Sarah Karakaian: by
- 22:22Sarah Karakaian: step
- 22:23Sarah Karakaian: on
- 22:23Sarah Karakaian: how
- 22:23Sarah Karakaian: to
- 22:24Sarah Karakaian: submit
- 22:24Sarah Karakaian: a
- 22:24Sarah Karakaian: damaged
- 22:24Sarah Karakaian: claim.
- 22:25Sarah Karakaian: Two
- 22:25Sarah Karakaian: Airbnb
- 22:27Sarah Karakaian: in
- 22:27Sarah Karakaian: their
- 22:27Sarah Karakaian: Aircover
- 22:27Sarah Karakaian: program.
- 22:28Sarah Karakaian: Um,
- 22:29Sarah Karakaian: now
- 22:29Sarah Karakaian: you
- 22:29Sarah Karakaian: can
- 22:29Sarah Karakaian: submit
- 22:30Sarah Karakaian: to
- 22:30Sarah Karakaian: Airbnb
- 22:30Sarah Karakaian: and
- 22:31Sarah Karakaian: ask
- 22:31Sarah Karakaian: the
- 22:31Sarah Karakaian: guest
- 22:31Sarah Karakaian: takes
- 22:31Sarah Karakaian: care
- 22:32Sarah Karakaian: of
- 22:32Sarah Karakaian: it
- 22:32Sarah Karakaian: first,
- 22:32Sarah Karakaian: and
- 22:32Sarah Karakaian: if
- 22:32Sarah Karakaian: the
- 22:32Sarah Karakaian: guest
- 22:33Sarah Karakaian: fails
- 22:33Sarah Karakaian: to,
- 22:33Sarah Karakaian: then
- 22:33Sarah Karakaian: you
- 22:33Sarah Karakaian: would
- 22:33Sarah Karakaian: tell
- 22:34Sarah Karakaian: Airbnb
- 22:34Sarah Karakaian: to
- 22:34Sarah Karakaian: get
- 22:34Sarah Karakaian: involved.
- 22:35Sarah Karakaian: Mm-hmm.
- 22:35Sarah Karakaian: But
- 22:35Sarah Karakaian: this,
- 22:37Sarah Karakaian: I'm
- 22:37Sarah Karakaian: gonna
- 22:37Sarah Karakaian: build
- 22:37Sarah Karakaian: your,
- 22:38Sarah Karakaian: your
- 22:38Sarah Karakaian: checklist
- 22:38Sarah Karakaian: for
- 22:38Sarah Karakaian: you
- 22:38Sarah Karakaian: now
- 22:39Sarah Karakaian: so
- 22:39Sarah Karakaian: you
- 22:39Sarah Karakaian: have
- 22:40Sarah Karakaian: it.
- 22:40Sarah Karakaian: And
- 22:40Sarah Karakaian: you
- 22:40Sarah Karakaian: don't
- 22:40Sarah Karakaian: have
- 22:40Sarah Karakaian: to
- 22:40Sarah Karakaian: do
- 22:40Sarah Karakaian: that
- 22:41Sarah Karakaian: homework
- 22:41Sarah Karakaian: right
- 22:41Sarah Karakaian: now.
- 22:41Sarah Karakaian: You
- 22:41Sarah Karakaian: can
- 22:41Sarah Karakaian: just
- 22:42Sarah Karakaian: grab
- 22:42Sarah Karakaian: a
- 22:42Sarah Karakaian: pen
- 22:42Sarah Karakaian: and
- 22:42Sarah Karakaian: paper,
- 22:43Sarah Karakaian: take
- 22:43Sarah Karakaian: what
- 22:43Sarah Karakaian: I'm
- 22:43Sarah Karakaian: saying,
- 22:44Sarah Karakaian: infuse
- 22:45Sarah Karakaian: what
- 22:45Sarah Karakaian: you
- 22:45Sarah Karakaian: like,
- 22:46Sarah Karakaian: what
- 22:46Sarah Karakaian: you
- 22:46Sarah Karakaian: don't
- 22:46Sarah Karakaian: like,
- 22:46Sarah Karakaian: any
- 22:47Sarah Karakaian: other
- 22:47Sarah Karakaian: ideas
- 22:47Sarah Karakaian: you
- 22:47Sarah Karakaian: have
- 22:47Sarah Karakaian: that's
- 22:48Sarah Karakaian: specific
- 22:48Sarah Karakaian: to
- 22:48Sarah Karakaian: your
- 22:48Sarah Karakaian: business.
- 22:49Sarah Karakaian: But
- 22:49Sarah Karakaian: this
- 22:49Sarah Karakaian: is
- 22:49Sarah Karakaian: effective.
- 22:50Sarah Karakaian: This
- 22:50Sarah Karakaian: is
- 22:50Sarah Karakaian: what
- 22:50Sarah Karakaian: we've
- 22:50Sarah Karakaian: been
- 22:50Sarah Karakaian: doing
- 22:50Sarah Karakaian: for
- 22:51Sarah Karakaian: years,
- 22:51Sarah Karakaian: and
- 22:52Sarah Karakaian: it
- 22:52Sarah Karakaian: proves
- 22:53Sarah Karakaian: fruitful.
- 22:54Sarah Karakaian: So
- 22:54Sarah Karakaian: step
- 22:54Sarah Karakaian: one.
- 22:55Sarah Karakaian: You
- 22:55Sarah Karakaian: are
- 22:55Sarah Karakaian: gonna
- 22:55Sarah Karakaian: gather
- 22:56Sarah Karakaian: documentation,
- 22:57Sarah Karakaian: so
- 22:58Sarah Karakaian: take
- 22:58Sarah Karakaian: clear
- 22:58Sarah Karakaian: timestamped
- 22:59Sarah Karakaian: photos
- 23:00Sarah Karakaian: or
- 23:00Sarah Karakaian: videos.
- 23:00Sarah Karakaian: Any
- 23:01Sarah Karakaian: smartphone
- 23:01Sarah Karakaian: these
- 23:02Sarah Karakaian: days
- 23:02Sarah Karakaian: will,
- 23:03Sarah Karakaian: when
- 23:03Sarah Karakaian: you
- 23:03Sarah Karakaian: take
- 23:03Sarah Karakaian: a
- 23:03Sarah Karakaian: photo,
- 23:04Sarah Karakaian: it
- 23:04Sarah Karakaian: will
- 23:04Sarah Karakaian: timestamp
- 23:05Sarah Karakaian: it.
- 23:05Sarah Karakaian: Um,
- 23:06Sarah Karakaian: a
- 23:06Sarah Karakaian: lot
- 23:06Sarah Karakaian: of
- 23:06Sarah Karakaian: times
- 23:06Sarah Karakaian: it'll
- 23:06Sarah Karakaian: even
- 23:07Sarah Karakaian: tell
- 23:07Sarah Karakaian: you
- 23:07Sarah Karakaian: what
- 23:07Sarah Karakaian: location
- 23:08Sarah Karakaian: you're
- 23:08Sarah Karakaian: at,
- 23:08Sarah Karakaian: which
- 23:08Sarah Karakaian: is
- 23:08Sarah Karakaian: really
- 23:09Sarah Karakaian: great
- 23:09Sarah Karakaian: to
- 23:09Sarah Karakaian: have
- 23:09Sarah Karakaian: that
- 23:09Sarah Karakaian: information.
- 23:10Sarah Karakaian: Mm-hmm.
- 23:11Sarah Karakaian: Gather
- 23:11Sarah Karakaian: original
- 23:12Sarah Karakaian: receipts
- 23:12Sarah Karakaian: or
- 23:12Sarah Karakaian: estimates
- 23:13Sarah Karakaian: for
- 23:13Sarah Karakaian: repairs
- 23:14Sarah Karakaian: and
- 23:14Sarah Karakaian: replacements.
- 23:14Sarah Karakaian: You
- 23:15Sarah Karakaian: might
- 23:15Sarah Karakaian: have
- 23:15Sarah Karakaian: to
- 23:15Sarah Karakaian: get
- 23:15Sarah Karakaian: on
- 23:15Sarah Karakaian: the
- 23:15Sarah Karakaian: horn.
- 23:16Sarah Karakaian: If
- 23:16Sarah Karakaian: something
- 23:16Sarah Karakaian: happened
- 23:17Sarah Karakaian: and
- 23:17Sarah Karakaian: you
- 23:17Sarah Karakaian: don't
- 23:17Sarah Karakaian: know
- 23:17Sarah Karakaian: what
- 23:17Sarah Karakaian: it
- 23:17Sarah Karakaian: costs
- 23:18Sarah Karakaian: to
- 23:18Sarah Karakaian: replace
- 23:18Sarah Karakaian: it,
- 23:19Sarah Karakaian: call
- 23:19Sarah Karakaian: some
- 23:19Sarah Karakaian: local
- 23:19Sarah Karakaian: companies
- 23:20Sarah Karakaian: and
- 23:20Sarah Karakaian: tell
- 23:21Sarah Karakaian: them
- 23:21Sarah Karakaian: what
- 23:21Sarah Karakaian: happened
- 23:21Sarah Karakaian: and
- 23:21Sarah Karakaian: and
- 23:22Sarah Karakaian: say,
- 23:22Sarah Karakaian: what
- 23:22Sarah Karakaian: would
- 23:22Sarah Karakaian: it
- 23:22Sarah Karakaian: take
- 23:22Sarah Karakaian: to
- 23:23Sarah Karakaian: get
- 23:23Sarah Karakaian: this
- 23:23Sarah Karakaian: back
- 23:23Sarah Karakaian: to
- 23:23Sarah Karakaian: square
- 23:24Sarah Karakaian: one?
- 23:24Sarah Karakaian: What
- 23:24Sarah Karakaian: would
- 23:24Sarah Karakaian: that
- 23:24Sarah Karakaian: cost
- 23:25Sarah Karakaian: be?
- 23:25Sarah Karakaian: Can
- 23:25Sarah Karakaian: you
- 23:26Sarah Karakaian: just
- 23:26Sarah Karakaian: give
- 23:26Sarah Karakaian: me
- 23:26Sarah Karakaian: a
- 23:26Sarah Karakaian: rough
- 23:26Sarah Karakaian: estimate?
- 23:27Sarah Karakaian: Mm-hmm.
- 23:27Sarah Karakaian: Okay.
- 23:27Sarah Karakaian: Because
- 23:28Sarah Karakaian: you
- 23:28Sarah Karakaian: can
- 23:28Sarah Karakaian: use
- 23:28Sarah Karakaian: that
- 23:28Sarah Karakaian: information
- 23:29Sarah Karakaian: in
- 23:29Sarah Karakaian: your
- 23:29Sarah Karakaian: invoice
- 23:30Sarah Karakaian: that
- 23:30Sarah Karakaian: you'll
- 23:30Sarah Karakaian: send
- 23:30Sarah Karakaian: Airbnb.
- 23:31Sarah Karakaian: Obtain
- 23:32Sarah Karakaian: a
- 23:32Sarah Karakaian: detailed
- 23:33Sarah Karakaian: invoice
- 23:33Sarah Karakaian: from
- 23:33Sarah Karakaian: the
- 23:33Sarah Karakaian: cleaning
- 23:34Sarah Karakaian: company
- 23:34Sarah Karakaian: if
- 23:34Sarah Karakaian: extra
- 23:35Sarah Karakaian: cleaning
- 23:35Sarah Karakaian: was
- 23:35Sarah Karakaian: needed.
- 23:36Sarah Karakaian: Again,
- 23:37Sarah Karakaian: if
- 23:37Sarah Karakaian: your
- 23:37Sarah Karakaian: cleaning
- 23:37Sarah Karakaian: company
- 23:38Sarah Karakaian: is
- 23:38Sarah Karakaian: a
- 23:38Sarah Karakaian: solopreneur
- 23:39Sarah Karakaian: and
- 23:39Sarah Karakaian: they
- 23:39Sarah Karakaian: don't
- 23:39Sarah Karakaian: have
- 23:40Sarah Karakaian: like
- 23:40Sarah Karakaian: proper
- 23:40Sarah Karakaian: invoicing,
- 23:41Sarah Karakaian: that's
- 23:41Sarah Karakaian: okay.
- 23:42Sarah Karakaian: You
- 23:42Sarah Karakaian: can
- 23:42Sarah Karakaian: actually
- 23:42Sarah Karakaian: create
- 23:42Sarah Karakaian: your
- 23:42Sarah Karakaian: own
- 23:43Sarah Karakaian: invoice
- 23:43Sarah Karakaian: in
- 23:44Sarah Karakaian: Canva,
- 23:44Sarah Karakaian: in
- 23:45Sarah Karakaian: Google
- 23:45Sarah Karakaian: Docs,
- 23:46Sarah Karakaian: in
- 23:46Sarah Karakaian: Microsoft
- 23:47Sarah Karakaian: Word,
- 23:48Sarah Karakaian: and
- 23:48Sarah Karakaian: there
- 23:48Sarah Karakaian: are
- 23:48Sarah Karakaian: plenty
- 23:49Sarah Karakaian: of
- 23:49Sarah Karakaian: invoice
- 23:49Sarah Karakaian: templates
- 23:50Sarah Karakaian: out
- 23:50Sarah Karakaian: there.
- 23:50Sarah Karakaian: You
- 23:50Sarah Karakaian: just
- 23:50Sarah Karakaian: fill
- 23:51Sarah Karakaian: in
- 23:51Sarah Karakaian: the
- 23:51Sarah Karakaian: information,
- 23:51Sarah Karakaian: have
- 23:52Sarah Karakaian: it
- 23:52Sarah Karakaian: look
- 23:52Sarah Karakaian: as
- 23:53Sarah Karakaian: professional
- 23:53Sarah Karakaian: and
- 23:53Sarah Karakaian: detailed
- 23:54Sarah Karakaian: as
- 23:54Sarah Karakaian: possible.
- 23:55Sarah Karakaian: Step
- 23:55Sarah Karakaian: two.
- 23:56Sarah Karakaian: Submit
- 23:56Sarah Karakaian: a
- 23:57Sarah Karakaian: reimbursement
- 23:57Sarah Karakaian: request
- 23:58Sarah Karakaian: in
- 23:58Sarah Karakaian: the
- 23:58Sarah Karakaian: Resolution
- 23:58Sarah Karakaian: Center
- 23:59Sarah Karakaian: on
- 23:59Sarah Karakaian: Airbnb.
- 24:00Sarah Karakaian: This
- 24:01Sarah Karakaian: must
- 24:01Sarah Karakaian: be
- 24:01Sarah Karakaian: done
- 24:02Sarah Karakaian: if
- 24:02Sarah Karakaian: you're,
- 24:02Sarah Karakaian: this
- 24:02Sarah Karakaian: is
- 24:02Sarah Karakaian: Airbnb
- 24:03Sarah Karakaian: here
- 24:03Sarah Karakaian: Within
- 24:03Sarah Karakaian: 14
- 24:04Sarah Karakaian: days
- 24:04Sarah Karakaian: of
- 24:04Sarah Karakaian: the
- 24:04Sarah Karakaian: guest
- 24:05Sarah Karakaian: checking
- 24:05Sarah Karakaian: out,
- 24:06Sarah Karakaian: we
- 24:06Sarah Karakaian: want
- 24:07Sarah Karakaian: you
- 24:07Sarah Karakaian: to
- 24:07Sarah Karakaian: get
- 24:07Sarah Karakaian: in
- 24:07Sarah Karakaian: your
- 24:07Sarah Karakaian: mindset
- 24:08Sarah Karakaian: one,
- 24:08Sarah Karakaian: two
- 24:09Sarah Karakaian: days
- 24:09Sarah Karakaian: max.
- 24:09Sarah Karakaian: Mm-hmm.
- 24:09Sarah Karakaian: Get
- 24:10Sarah Karakaian: this
- 24:10Sarah Karakaian: in
- 24:10Sarah Karakaian: there.
- 24:11Sarah Karakaian: Don't
- 24:11Sarah Karakaian: be
- 24:11Sarah Karakaian: so
- 24:12Sarah Karakaian: hasty
- 24:12Sarah Karakaian: that
- 24:12Sarah Karakaian: you
- 24:13Sarah Karakaian: miss
- 24:13Sarah Karakaian: information.
- 24:14Annette Grant: That's
- 24:14Annette Grant: true
- 24:14Annette Grant: too.
- 24:15Sarah Karakaian: But
- 24:16Sarah Karakaian: speed
- 24:17Sarah Karakaian: matters.
- 24:17Sarah Karakaian: Yep.
- 24:18Sarah Karakaian: The
- 24:18Sarah Karakaian: guest
- 24:18Sarah Karakaian: has
- 24:18Sarah Karakaian: 24
- 24:19Sarah Karakaian: hours
- 24:19Sarah Karakaian: to
- 24:19Sarah Karakaian: respond.
- 24:21Sarah Karakaian: If
- 24:21Sarah Karakaian: the
- 24:21Sarah Karakaian: guest
- 24:21Sarah Karakaian: does
- 24:21Sarah Karakaian: not
- 24:21Sarah Karakaian: respond,
- 24:22Sarah Karakaian: then
- 24:22Sarah Karakaian: you
- 24:22Sarah Karakaian: can
- 24:23Sarah Karakaian: involve
- 24:23Sarah Karakaian: Airbnb
- 24:24Sarah Karakaian: and
- 24:25Sarah Karakaian: escalate
- 24:25Sarah Karakaian: it
- 24:25Sarah Karakaian: to
- 24:25Sarah Karakaian: their
- 24:26Sarah Karakaian: support.
- 24:26Sarah Karakaian: And
- 24:27Sarah Karakaian: that
- 24:27Sarah Karakaian: is
- 24:27Sarah Karakaian: when
- 24:27Sarah Karakaian: you're
- 24:27Sarah Karakaian: like
- 24:27Sarah Karakaian: crossing
- 24:28Sarah Karakaian: your
- 24:28Sarah Karakaian: fingers.
- 24:28Sarah Karakaian: 'cause
- 24:28Sarah Karakaian: I'm
- 24:28Sarah Karakaian: gonna
- 24:29Sarah Karakaian: tell
- 24:29Sarah Karakaian: you
- 24:29Sarah Karakaian: guys
- 24:29Sarah Karakaian: again,
- 24:30Sarah Karakaian: they
- 24:30Sarah Karakaian: owe
- 24:31Sarah Karakaian: you
- 24:31Sarah Karakaian: nothing.
- 24:32Sarah Karakaian: Airbnb
- 24:32Sarah Karakaian: can
- 24:32Sarah Karakaian: deny
- 24:33Sarah Karakaian: you.
- 24:33Sarah Karakaian: We
- 24:33Sarah Karakaian: have
- 24:33Sarah Karakaian: been
- 24:34Sarah Karakaian: denied
- 24:34Sarah Karakaian: before.
- 24:34Sarah Karakaian: And
- 24:34Sarah Karakaian: at
- 24:34Sarah Karakaian: that
- 24:35Sarah Karakaian: point,
- 24:35Sarah Karakaian: the
- 24:35Sarah Karakaian: guest
- 24:36Sarah Karakaian: didn't
- 24:36Sarah Karakaian: wanna
- 24:36Sarah Karakaian: cover
- 24:36Sarah Karakaian: it.
- 24:36Sarah Karakaian: They
- 24:36Sarah Karakaian: disagreed
- 24:37Sarah Karakaian: that
- 24:37Sarah Karakaian: it
- 24:37Sarah Karakaian: was
- 24:38Sarah Karakaian: negligence.
- 24:38Sarah Karakaian: Airbnb
- 24:39Sarah Karakaian: also
- 24:39Sarah Karakaian: disagrees
- 24:40Sarah Karakaian: that
- 24:40Sarah Karakaian: it
- 24:40Sarah Karakaian: was
- 24:40Sarah Karakaian: negligence.
- 24:40Sarah Karakaian: So
- 24:41Sarah Karakaian: they
- 24:41Sarah Karakaian: don't
- 24:41Sarah Karakaian: wanna
- 24:41Sarah Karakaian: cover
- 24:41Sarah Karakaian: you.
- 24:42Sarah Karakaian: You
- 24:42Sarah Karakaian: have
- 24:42Sarah Karakaian: to
- 24:42Sarah Karakaian: have
- 24:43Sarah Karakaian: a
- 24:43Sarah Karakaian: plan
- 24:43Sarah Karakaian: C
- 24:44Sarah Karakaian: at
- 24:44Sarah Karakaian: that
- 24:44Sarah Karakaian: point,
- 24:45Sarah Karakaian: and
- 24:45Sarah Karakaian: we
- 24:45Sarah Karakaian: just
- 24:45Sarah Karakaian: wanna
- 24:45Sarah Karakaian: prepare
- 24:46Sarah Karakaian: you
- 24:46Sarah Karakaian: emotionally
- 24:46Sarah Karakaian: for
- 24:46Sarah Karakaian: that.
- 24:47Sarah Karakaian: Mm-hmm.
- 24:47Sarah Karakaian: Step
- 24:48Sarah Karakaian: three.
- 24:49Sarah Karakaian: The
- 24:49Sarah Karakaian: Airbnb
- 24:49Sarah Karakaian: review
- 24:50Sarah Karakaian: process.
- 24:50Sarah Karakaian: All
- 24:50Sarah Karakaian: right,
- 24:51Sarah Karakaian: so
- 24:51Sarah Karakaian: Airbnb
- 24:51Sarah Karakaian: support
- 24:52Sarah Karakaian: will
- 24:52Sarah Karakaian: step
- 24:52Sarah Karakaian: in
- 24:52Sarah Karakaian: to
- 24:52Sarah Karakaian: review
- 24:53Sarah Karakaian: the
- 24:53Sarah Karakaian: case.
- 24:54Sarah Karakaian: Airbnb
- 24:54Sarah Karakaian: may
- 24:55Sarah Karakaian: require
- 24:55Sarah Karakaian: additional
- 24:56Sarah Karakaian: documentation.
- 24:57Sarah Karakaian: You
- 24:57Sarah Karakaian: want
- 24:57Sarah Karakaian: to
- 24:57Sarah Karakaian: respond
- 24:58Sarah Karakaian: quickly,
- 24:58Sarah Karakaian: and
- 24:59Sarah Karakaian: the
- 24:59Sarah Karakaian: more
- 25:00Sarah Karakaian: you
- 25:00Sarah Karakaian: have
- 25:01Sarah Karakaian: to
- 25:01Sarah Karakaian: support
- 25:01Sarah Karakaian: your
- 25:01Sarah Karakaian: case,
- 25:02Sarah Karakaian: the
- 25:02Sarah Karakaian: better.
- 25:03Sarah Karakaian: And
- 25:03Sarah Karakaian: I'm
- 25:03Sarah Karakaian: gonna
- 25:04Sarah Karakaian: prepare
- 25:04Sarah Karakaian: you
- 25:04Sarah Karakaian: for
- 25:04Sarah Karakaian: this
- 25:04Sarah Karakaian: too.
- 25:05Sarah Karakaian: Like
- 25:05Sarah Karakaian: their
- 25:06Sarah Karakaian: perception
- 25:06Sarah Karakaian: versus
- 25:07Sarah Karakaian: your
- 25:07Sarah Karakaian: perception.
- 25:08Sarah Karakaian: You
- 25:08Sarah Karakaian: have
- 25:08Sarah Karakaian: to
- 25:08Sarah Karakaian: remember,
- 25:08Sarah Karakaian: you
- 25:08Sarah Karakaian: are
- 25:09Sarah Karakaian: much
- 25:09Sarah Karakaian: closer
- 25:09Sarah Karakaian: to
- 25:09Sarah Karakaian: your
- 25:09Sarah Karakaian: business
- 25:10Sarah Karakaian: and
- 25:10Sarah Karakaian: your
- 25:10Sarah Karakaian: property
- 25:11Sarah Karakaian: than
- 25:12Sarah Karakaian: the
- 25:12Sarah Karakaian: guest
- 25:12Sarah Karakaian: is,
- 25:13Sarah Karakaian: than
- 25:13Sarah Karakaian: Airbnb
- 25:13Sarah Karakaian: is.
- 25:14Sarah Karakaian: So
- 25:14Sarah Karakaian: I
- 25:14Sarah Karakaian: can't
- 25:14Sarah Karakaian: emphasize
- 25:15Sarah Karakaian: enough.
- 25:15Sarah Karakaian: Being
- 25:16Sarah Karakaian: prepared
- 25:16Sarah Karakaian: for
- 25:17Sarah Karakaian: Plan
- 25:17Sarah Karakaian: C.
- 25:18Sarah Karakaian: Guest
- 25:18Sarah Karakaian: says
- 25:18Sarah Karakaian: no,
- 25:18Sarah Karakaian: Airbnb
- 25:19Sarah Karakaian: says
- 25:19Sarah Karakaian: no,
- 25:19Sarah Karakaian: and
- 25:19Sarah Karakaian: you
- 25:20Sarah Karakaian: having
- 25:20Sarah Karakaian: to
- 25:20Sarah Karakaian: have
- 25:20Sarah Karakaian: a
- 25:20Sarah Karakaian: plan
- 25:21Sarah Karakaian: to
- 25:21Sarah Karakaian: get
- 25:21Sarah Karakaian: back
- 25:22Sarah Karakaian: to
- 25:22Sarah Karakaian: square
- 25:22Sarah Karakaian: one
- 25:23Sarah Karakaian: if
- 25:23Sarah Karakaian: they
- 25:23Sarah Karakaian: say
- 25:23Sarah Karakaian: no.
- 25:25Annette Grant: One
- 25:25Annette Grant: thing
- 25:25Annette Grant: we
- 25:25Annette Grant: haven't
- 25:26Annette Grant: mentioned
- 25:26Annette Grant: yet,
- 25:26Annette Grant: we
- 25:26Annette Grant: wanna
- 25:26Annette Grant: make
- 25:27Annette Grant: sure
- 25:27Annette Grant: that
- 25:27Annette Grant: we
- 25:27Annette Grant: cover
- 25:28Annette Grant: it
- 25:28Annette Grant: because
- 25:29Annette Grant: it
- 25:29Annette Grant: is
- 25:29Annette Grant: something
- 25:30Annette Grant: all
- 25:30Annette Grant: hosts
- 25:30Annette Grant: are
- 25:30Annette Grant: so
- 25:31Annette Grant: nervous
- 25:31Annette Grant: about
- 25:32Annette Grant: is
- 25:32Annette Grant: retaliatory
- 25:33Annette Grant: reviews.
- 25:35Annette Grant: We
- 25:35Annette Grant: know
- 25:36Annette Grant: hosts
- 25:36Annette Grant: are
- 25:36Annette Grant: always
- 25:37Annette Grant: kind
- 25:37Annette Grant: of
- 25:37Annette Grant: on
- 25:37Annette Grant: pins
- 25:38Annette Grant: and
- 25:38Annette Grant: needles.
- 25:38Annette Grant: Like,
- 25:39Annette Grant: should
- 25:39Annette Grant: I
- 25:40Annette Grant: even
- 25:40Annette Grant: say
- 25:40Annette Grant: anything?
- 25:41Annette Grant: I
- 25:41Annette Grant: don't
- 25:42Annette Grant: wanna
- 25:42Annette Grant: get
- 25:42Annette Grant: a
- 25:42Annette Grant: bad
- 25:42Annette Grant: review.
- 25:43Annette Grant: Listen,
- 25:44Annette Grant: we
- 25:44Annette Grant: like.
- 25:45Annette Grant: Hear
- 25:45Annette Grant: you.
- 25:46Annette Grant: We
- 25:46Annette Grant: see
- 25:46Annette Grant: you.
- 25:47Annette Grant: We've
- 25:47Annette Grant: had
- 25:47Annette Grant: these
- 25:47Annette Grant: same
- 25:48Annette Grant: exact
- 25:48Annette Grant: thoughts
- 25:49Annette Grant: because
- 25:49Annette Grant: sometimes
- 25:50Annette Grant: we'll
- 25:50Annette Grant: refrain
- 25:51Annette Grant: from
- 25:52Annette Grant: maybe
- 25:53Annette Grant: turning
- 25:53Annette Grant: in
- 25:53Annette Grant: that
- 25:53Annette Grant: damage
- 25:54Annette Grant: claim,
- 25:54Annette Grant: turning
- 25:55Annette Grant: in,
- 25:55Annette Grant: um,
- 25:56Annette Grant: even,
- 25:56Annette Grant: you
- 25:56Annette Grant: know,
- 25:57Annette Grant: letting
- 25:57Annette Grant: the
- 25:57Annette Grant: guests
- 25:57Annette Grant: know,
- 25:58Annette Grant: because
- 25:58Annette Grant: let's
- 25:58Annette Grant: be
- 25:59Annette Grant: honest.
- 25:59Annette Grant: They
- 26:00Annette Grant: know
- 26:00Annette Grant: where
- 26:00Annette Grant: we
- 26:00Annette Grant: live.
- 26:01Annette Grant: Like
- 26:01Annette Grant: they
- 26:01Annette Grant: know
- 26:02Annette Grant: the
- 26:02Annette Grant: address.
- 26:02Annette Grant: You're
- 26:02Annette Grant: like,
- 26:03Annette Grant: what
- 26:03Annette Grant: was
- 26:03Annette Grant: going
- 26:03Annette Grant: on?
- 26:04Annette Grant: What
- 26:04Annette Grant: were
- 26:04Annette Grant: their
- 26:05Annette Grant: intentions?
- 26:05Annette Grant: You
- 26:05Annette Grant: know,
- 26:06Annette Grant: sometimes
- 26:06Annette Grant: you
- 26:06Annette Grant: start
- 26:06Annette Grant: to
- 26:07Annette Grant: to
- 26:07Annette Grant: question
- 26:08Annette Grant: that
- 26:08Annette Grant: and
- 26:08Annette Grant: it's
- 26:08Annette Grant: just
- 26:08Annette Grant: like,
- 26:08Annette Grant: okay,
- 26:09Annette Grant: is
- 26:09Annette Grant: it
- 26:09Annette Grant: worth
- 26:10Annette Grant: it?
- 26:10Annette Grant: Should
- 26:10Annette Grant: I
- 26:10Annette Grant: just
- 26:11Annette Grant: let
- 26:11Annette Grant: it
- 26:11Annette Grant: go?
- 26:12Annette Grant: What
- 26:12Annette Grant: if
- 26:12Annette Grant: they
- 26:12Annette Grant: leave
- 26:13Annette Grant: me
- 26:13Annette Grant: a
- 26:13Annette Grant: bad
- 26:13Annette Grant: review
- 26:14Annette Grant: if
- 26:14Annette Grant: they
- 26:14Annette Grant: don't
- 26:14Annette Grant: agree
- 26:15Annette Grant: with
- 26:15Annette Grant: it?
- 26:15Annette Grant: So
- 26:15Annette Grant: we
- 26:16Annette Grant: definitely
- 26:16Annette Grant: wanna
- 26:16Annette Grant: make
- 26:16Annette Grant: sure
- 26:17Annette Grant: that
- 26:17Annette Grant: we
- 26:17Annette Grant: discuss
- 26:18Annette Grant: that
- 26:18Annette Grant: right
- 26:18Annette Grant: now.
- 26:19Annette Grant: 'cause
- 26:19Annette Grant: we
- 26:19Annette Grant: know
- 26:19Annette Grant: that
- 26:19Annette Grant: retaliatory
- 26:20Annette Grant: reviews
- 26:20Annette Grant: are
- 26:21Annette Grant: always
- 26:21Annette Grant: top
- 26:21Annette Grant: of
- 26:21Annette Grant: mind
- 26:22Annette Grant: for
- 26:22Annette Grant: hosts.
- 26:23Sarah Karakaian: The
- 26:23Sarah Karakaian: first
- 26:23Sarah Karakaian: thing
- 26:23Sarah Karakaian: that
- 26:24Sarah Karakaian: piece
- 26:24Sarah Karakaian: of
- 26:24Sarah Karakaian: advice
- 26:24Sarah Karakaian: we
- 26:24Sarah Karakaian: can
- 26:24Sarah Karakaian: give
- 26:25Sarah Karakaian: you
- 26:25Sarah Karakaian: is
- 26:25Sarah Karakaian: as
- 26:26Sarah Karakaian: much
- 26:26Sarah Karakaian: as
- 26:26Sarah Karakaian: you
- 26:26Sarah Karakaian: can
- 26:27Sarah Karakaian: leave
- 26:27Sarah Karakaian: the
- 26:28Sarah Karakaian: communication
- 26:29Sarah Karakaian: in
- 26:30Sarah Karakaian: the
- 26:30Sarah Karakaian: app.
- 26:31Sarah Karakaian: Mm-hmm.
- 26:31Sarah Karakaian: Mm-hmm.
- 26:31Sarah Karakaian: Now,
- 26:32Sarah Karakaian: if
- 26:34Sarah Karakaian: the
- 26:34Sarah Karakaian: guest
- 26:34Sarah Karakaian: calls
- 26:35Sarah Karakaian: you
- 26:35Sarah Karakaian: and
- 26:35Sarah Karakaian: tells
- 26:35Sarah Karakaian: you
- 26:36Sarah Karakaian: about
- 26:36Sarah Karakaian: the
- 26:36Sarah Karakaian: damage,
- 26:37Sarah Karakaian: which
- 26:37Sarah Karakaian: is
- 26:37Sarah Karakaian: always
- 26:38Sarah Karakaian: great.
- 26:38Sarah Karakaian: Which
- 26:38Sarah Karakaian: is,
- 26:38Sarah Karakaian: which
- 26:38Sarah Karakaian: is
- 26:38Sarah Karakaian: common,
- 26:39Sarah Karakaian: or
- 26:41Sarah Karakaian: you
- 26:41Sarah Karakaian: know,
- 26:41Sarah Karakaian: you
- 26:41Sarah Karakaian: are
- 26:42Sarah Karakaian: in
- 26:42Sarah Karakaian: a
- 26:42Sarah Karakaian: heightened
- 26:42Sarah Karakaian: state
- 26:43Sarah Karakaian: of
- 26:43Sarah Karakaian: like,
- 26:43Sarah Karakaian: oh
- 26:43Sarah Karakaian: my
- 26:43Sarah Karakaian: gosh,
- 26:43Sarah Karakaian: I
- 26:43Sarah Karakaian: gotta
- 26:44Sarah Karakaian: get
- 26:44Sarah Karakaian: this
- 26:44Sarah Karakaian: fixed.
- 26:44Sarah Karakaian: We
- 26:44Sarah Karakaian: have
- 26:44Sarah Karakaian: a
- 26:44Sarah Karakaian: guest
- 26:45Sarah Karakaian: checking
- 26:45Sarah Karakaian: in
- 26:45Sarah Karakaian: later
- 26:45Sarah Karakaian: on
- 26:46Sarah Karakaian: today.
- 26:46Sarah Karakaian: What
- 26:46Sarah Karakaian: have
- 26:46Sarah Karakaian: you
- 26:46Sarah Karakaian: end
- 26:46Sarah Karakaian: up
- 26:47Sarah Karakaian: calling
- 26:47Sarah Karakaian: the
- 26:47Sarah Karakaian: guest
- 26:47Sarah Karakaian: just
- 26:47Sarah Karakaian: to
- 26:48Sarah Karakaian: get
- 26:48Sarah Karakaian: down
- 26:48Sarah Karakaian: to
- 26:49Sarah Karakaian: brass
- 26:49Sarah Karakaian: tacks.
- 26:50Sarah Karakaian: Mm-hmm.
- 26:50Sarah Karakaian: Take
- 26:50Sarah Karakaian: that
- 26:50Sarah Karakaian: conversation
- 26:51Sarah Karakaian: that
- 26:51Sarah Karakaian: happened
- 26:52Sarah Karakaian: via.
- 26:53Sarah Karakaian: Phone
- 26:53Sarah Karakaian: text
- 26:54Sarah Karakaian: or
- 26:54Sarah Karakaian: phone
- 26:54Sarah Karakaian: call
- 26:54Sarah Karakaian: and
- 26:55Sarah Karakaian: put
- 26:55Sarah Karakaian: it
- 26:55Sarah Karakaian: into
- 26:56Sarah Karakaian: the
- 26:56Sarah Karakaian: application
- 26:57Sarah Karakaian: messaging
- 26:57Sarah Karakaian: system
- 26:58Sarah Karakaian: so
- 26:59Sarah Karakaian: that
- 26:59Sarah Karakaian: Airbnb
- 26:59Sarah Karakaian: support
- 27:00Sarah Karakaian: can
- 27:00Sarah Karakaian: see.
- 27:01Sarah Karakaian: Yep.
- 27:01Sarah Karakaian: And
- 27:01Sarah Karakaian: you
- 27:01Sarah Karakaian: can
- 27:02Sarah Karakaian: say
- 27:02Sarah Karakaian: something
- 27:02Sarah Karakaian: as
- 27:02Sarah Karakaian: simple
- 27:03Sarah Karakaian: as,
- 27:04Sarah Karakaian: Hey,
- 27:05Sarah Karakaian: John,
- 27:06Sarah Karakaian: per
- 27:06Sarah Karakaian: Yeah.
- 27:06Sarah Karakaian: As
- 27:06Sarah Karakaian: discussed
- 27:07Sarah Karakaian: on
- 27:07Sarah Karakaian: the
- 27:07Sarah Karakaian: phone
- 27:08Sarah Karakaian: today
- 27:08Sarah Karakaian: at.
- 27:09Sarah Karakaian: Give
- 27:09Sarah Karakaian: the
- 27:10Sarah Karakaian: exact
- 27:10Sarah Karakaian: time
- 27:11Sarah Karakaian: and
- 27:11Sarah Karakaian: anything
- 27:12Sarah Karakaian: that
- 27:12Sarah Karakaian: you
- 27:12Sarah Karakaian: can
- 27:12Sarah Karakaian: do
- 27:13Sarah Karakaian: to
- 27:13Sarah Karakaian: prove
- 27:14Sarah Karakaian: that
- 27:14Sarah Karakaian: you
- 27:14Sarah Karakaian: did
- 27:14Sarah Karakaian: have
- 27:14Sarah Karakaian: this
- 27:15Sarah Karakaian: conversation
- 27:15Sarah Karakaian: and
- 27:16Sarah Karakaian: here's
- 27:16Sarah Karakaian: what
- 27:16Sarah Karakaian: was
- 27:16Sarah Karakaian: said
- 27:17Sarah Karakaian: here
- 27:17Sarah Karakaian: is
- 27:17Sarah Karakaian: what
- 27:18Sarah Karakaian: was
- 27:18Sarah Karakaian: agreed
- 27:18Sarah Karakaian: to
- 27:19Sarah Karakaian: is
- 27:19Sarah Karakaian: very
- 27:20Sarah Karakaian: helpful.
- 27:20Sarah Karakaian: Mm-hmm.
- 27:21Sarah Karakaian: Okay.
- 27:21Sarah Karakaian: But
- 27:21Sarah Karakaian: if
- 27:21Sarah Karakaian: you
- 27:21Sarah Karakaian: can
- 27:21Sarah Karakaian: have
- 27:22Sarah Karakaian: that
- 27:22Sarah Karakaian: conversation
- 27:22Sarah Karakaian: in
- 27:23Sarah Karakaian: the
- 27:23Sarah Karakaian: app,
- 27:23Sarah Karakaian: that
- 27:23Sarah Karakaian: is
- 27:24Sarah Karakaian: the
- 27:24Sarah Karakaian: most
- 27:25Sarah Karakaian: direct
- 27:25Sarah Karakaian: way
- 27:26Sarah Karakaian: to
- 27:26Sarah Karakaian: not
- 27:26Sarah Karakaian: have
- 27:26Sarah Karakaian: to
- 27:26Sarah Karakaian: then
- 27:27Sarah Karakaian: re.
- 27:28Sarah Karakaian: Uh,
- 27:28Sarah Karakaian: narrate
- 27:29Sarah Karakaian: everything
- 27:29Sarah Karakaian: that
- 27:29Sarah Karakaian: happened
- 27:30Sarah Karakaian: on
- 27:30Sarah Karakaian: a
- 27:30Sarah Karakaian: phone
- 27:30Sarah Karakaian: conversation.
- 27:31Annette Grant: And
- 27:31Annette Grant: you
- 27:31Annette Grant: can
- 27:31Annette Grant: even,
- 27:32Annette Grant: like,
- 27:32Annette Grant: during
- 27:32Annette Grant: that
- 27:32Annette Grant: phone
- 27:32Annette Grant: conversation
- 27:33Annette Grant: with
- 27:33Annette Grant: the
- 27:33Annette Grant: guest,
- 27:34Annette Grant: you
- 27:34Annette Grant: can
- 27:34Annette Grant: say
- 27:34Annette Grant: like,
- 27:34Annette Grant: Hey,
- 27:34Annette Grant: what
- 27:35Annette Grant: I'm
- 27:35Annette Grant: gonna
- 27:35Annette Grant: do
- 27:35Annette Grant: after
- 27:35Annette Grant: we
- 27:35Annette Grant: get
- 27:35Annette Grant: off
- 27:36Annette Grant: the
- 27:36Annette Grant: phone,
- 27:36Annette Grant: I'm
- 27:36Annette Grant: just
- 27:37Annette Grant: going
- 27:37Annette Grant: to
- 27:38Annette Grant: reiterate
- 27:38Annette Grant: what
- 27:38Annette Grant: we
- 27:39Annette Grant: discussed
- 27:39Annette Grant: on
- 27:40Annette Grant: the
- 27:40Annette Grant: phone
- 27:40Annette Grant: call.
- 27:40Annette Grant: So
- 27:40Annette Grant: you'll
- 27:41Annette Grant: see
- 27:41Annette Grant: that
- 27:41Annette Grant: come
- 27:41Annette Grant: through,
- 27:42Annette Grant: um,
- 27:42Annette Grant: through
- 27:43Annette Grant: the
- 27:43Annette Grant: messaging.
- 27:43Annette Grant: So
- 27:44Annette Grant: letting
- 27:44Annette Grant: them
- 27:44Annette Grant: know,
- 27:44Annette Grant: Hey,
- 27:44Annette Grant: you're
- 27:45Annette Grant: gonna
- 27:45Annette Grant: see
- 27:46Annette Grant: basically
- 27:46Annette Grant: an
- 27:46Annette Grant: outline
- 27:47Annette Grant: of
- 27:47Annette Grant: our
- 27:47Annette Grant: call.
- 27:48Annette Grant: So
- 27:48Annette Grant: they're
- 27:48Annette Grant: prepped
- 27:48Annette Grant: and
- 27:48Annette Grant: ready
- 27:49Annette Grant: for
- 27:49Annette Grant: That
- 27:49Annette Grant: is
- 27:49Annette Grant: always
- 27:50Annette Grant: a
- 27:50Annette Grant: great
- 27:50Annette Grant: way
- 27:50Annette Grant: to
- 27:51Annette Grant: to
- 27:51Annette Grant: wrap
- 27:51Annette Grant: up
- 27:52Annette Grant: the
- 27:52Annette Grant: conversation.
- 27:52Sarah Karakaian: Here's
- 27:53Sarah Karakaian: an
- 27:53Sarah Karakaian: example
- 27:53Sarah Karakaian: from
- 27:54Sarah Karakaian: the
- 27:54Sarah Karakaian: gentleman
- 27:54Sarah Karakaian: who
- 27:54Sarah Karakaian: had
- 27:55Sarah Karakaian: the
- 27:55Sarah Karakaian: window
- 27:55Sarah Karakaian: damage
- 27:56Sarah Karakaian: and
- 27:56Sarah Karakaian: the
- 27:56Sarah Karakaian: door
- 27:56Sarah Karakaian: damage.
- 27:57Sarah Karakaian: We,
- 27:57Sarah Karakaian: uh,
- 27:58Sarah Karakaian: it
- 27:58Sarah Karakaian: was
- 27:58Sarah Karakaian: extensive,
- 27:59Sarah Karakaian: so
- 27:59Sarah Karakaian: I
- 27:59Sarah Karakaian: ended,
- 27:59Sarah Karakaian: we
- 27:59Sarah Karakaian: ended
- 27:59Sarah Karakaian: up
- 28:00Sarah Karakaian: calling
- 28:00Sarah Karakaian: the
- 28:00Sarah Karakaian: guest.
- 28:00Sarah Karakaian: I
- 28:00Sarah Karakaian: actually
- 28:00Sarah Karakaian: can't
- 28:01Sarah Karakaian: remember
- 28:01Sarah Karakaian: the,
- 28:01Sarah Karakaian: the
- 28:01Sarah Karakaian: whole
- 28:02Sarah Karakaian: story,
- 28:02Sarah Karakaian: but
- 28:02Sarah Karakaian: regardless,
- 28:02Sarah Karakaian: we
- 28:03Sarah Karakaian: messaged
- 28:03Sarah Karakaian: the
- 28:03Sarah Karakaian: guest
- 28:04Sarah Karakaian: and
- 28:04Sarah Karakaian: we
- 28:04Sarah Karakaian: said,
- 28:04Sarah Karakaian: hi,
- 28:04Sarah Karakaian: Jerry.
- 28:05Sarah Karakaian: Just
- 28:05Sarah Karakaian: to
- 28:05Sarah Karakaian: recap
- 28:05Sarah Karakaian: our
- 28:05Sarah Karakaian: phone
- 28:06Sarah Karakaian: conversation,
- 28:07Sarah Karakaian: you
- 28:07Sarah Karakaian: indicated
- 28:07Sarah Karakaian: that
- 28:07Sarah Karakaian: you
- 28:08Sarah Karakaian: broke
- 28:08Sarah Karakaian: the
- 28:08Sarah Karakaian: kitchen
- 28:08Sarah Karakaian: window
- 28:09Sarah Karakaian: in
- 28:09Sarah Karakaian: the
- 28:09Sarah Karakaian: unit
- 28:09Sarah Karakaian: because
- 28:10Sarah Karakaian: your
- 28:10Sarah Karakaian: phone
- 28:10Sarah Karakaian: was
- 28:10Sarah Karakaian: dead
- 28:10Sarah Karakaian: and
- 28:11Sarah Karakaian: you
- 28:11Sarah Karakaian: could
- 28:11Sarah Karakaian: not
- 28:11Sarah Karakaian: access
- 28:11Sarah Karakaian: the
- 28:11Sarah Karakaian: code.
- 28:12Sarah Karakaian: Can
- 28:12Sarah Karakaian: you
- 28:12Sarah Karakaian: please
- 28:13Sarah Karakaian: confirm
- 28:13Sarah Karakaian: that
- 28:13Sarah Karakaian: you
- 28:13Sarah Karakaian: intend
- 28:14Sarah Karakaian: to
- 28:14Sarah Karakaian: reimburse
- 28:14Sarah Karakaian: us
- 28:14Sarah Karakaian: for
- 28:15Sarah Karakaian: this
- 28:15Sarah Karakaian: damage?
- 28:15Sarah Karakaian: This
- 28:15Sarah Karakaian: gets
- 28:16Sarah Karakaian: Jerry
- 28:17Sarah Karakaian: to
- 28:17Sarah Karakaian: then
- 28:17Sarah Karakaian: buy
- 28:18Sarah Karakaian: in
- 28:18Sarah Karakaian: that
- 28:18Sarah Karakaian: he
- 28:18Sarah Karakaian: did
- 28:18Sarah Karakaian: agree
- 28:19Sarah Karakaian: to
- 28:19Sarah Karakaian: me
- 28:19Sarah Karakaian: verbally.
- 28:20Sarah Karakaian: Mm-hmm.
- 28:20Sarah Karakaian: That
- 28:20Sarah Karakaian: he
- 28:20Sarah Karakaian: was
- 28:20Sarah Karakaian: gonna
- 28:21Sarah Karakaian: take
- 28:21Sarah Karakaian: care
- 28:21Sarah Karakaian: of
- 28:21Sarah Karakaian: the
- 28:21Sarah Karakaian: reimbursement
- 28:22Sarah Karakaian: cost.
- 28:23Sarah Karakaian: And
- 28:23Sarah Karakaian: just
- 28:23Sarah Karakaian: to
- 28:23Sarah Karakaian: confirm
- 28:24Sarah Karakaian: that.
- 28:24Sarah Karakaian: Yep.
- 28:25Sarah Karakaian: But
- 28:25Sarah Karakaian: you,
- 28:25Sarah Karakaian: but
- 28:25Sarah Karakaian: it's,
- 28:26Sarah Karakaian: I'm
- 28:26Sarah Karakaian: not
- 28:26Sarah Karakaian: over
- 28:26Sarah Karakaian: here
- 28:26Sarah Karakaian: being
- 28:26Sarah Karakaian: like,
- 28:26Sarah Karakaian: Jerry,
- 28:27Sarah Karakaian: you
- 28:28Sarah Karakaian: know,
- 28:28Sarah Karakaian: putting
- 28:28Sarah Karakaian: emotion
- 28:29Sarah Karakaian: into
- 28:29Sarah Karakaian: that
- 28:29Sarah Karakaian: conversation.
- 28:30Sarah Karakaian: It's
- 28:30Sarah Karakaian: very
- 28:30Sarah Karakaian: factual.
- 28:31Annette Grant: Yeah.
- 28:31Annette Grant: That
- 28:31Annette Grant: was
- 28:31Annette Grant: very
- 28:31Annette Grant: direct,
- 28:31Annette Grant: like
- 28:32Annette Grant: broken
- 28:32Annette Grant: window.
- 28:33Annette Grant: You
- 28:33Annette Grant: couldn't
- 28:33Annette Grant: get
- 28:33Annette Grant: in,
- 28:34Annette Grant: you're
- 28:34Annette Grant: gonna
- 28:34Annette Grant: reimburse.
- 28:34Annette Grant: So
- 28:35Annette Grant: again,
- 28:36Annette Grant: keeping
- 28:36Annette Grant: it
- 28:36Annette Grant: super
- 28:37Annette Grant: clear.
- 28:38Sarah Karakaian: So
- 28:38Sarah Karakaian: let's
- 28:38Sarah Karakaian: say
- 28:39Sarah Karakaian: guest
- 28:39Sarah Karakaian: damage
- 28:39Sarah Karakaian: happens
- 28:40Sarah Karakaian: and
- 28:40Sarah Karakaian: you're
- 28:41Sarah Karakaian: on
- 28:41Sarah Karakaian: Airbnb,
- 28:42Sarah Karakaian: you're
- 28:42Sarah Karakaian: not
- 28:42Sarah Karakaian: gonna
- 28:42Sarah Karakaian: call
- 28:42Sarah Karakaian: them,
- 28:43Sarah Karakaian: you're
- 28:43Sarah Karakaian: just
- 28:43Sarah Karakaian: gonna
- 28:43Sarah Karakaian: have
- 28:43Sarah Karakaian: that
- 28:43Sarah Karakaian: conversation
- 28:44Sarah Karakaian: in
- 28:44Sarah Karakaian: the
- 28:44Sarah Karakaian: Airbnb
- 28:44Sarah Karakaian: message.
- 28:45Sarah Karakaian: Here
- 28:45Sarah Karakaian: is
- 28:46Sarah Karakaian: where
- 28:46Sarah Karakaian: it's
- 28:46Sarah Karakaian: very
- 28:46Sarah Karakaian: important
- 28:47Sarah Karakaian: you
- 28:47Sarah Karakaian: leave
- 28:47Sarah Karakaian: emotion
- 28:47Sarah Karakaian: out
- 28:48Sarah Karakaian: of
- 28:48Sarah Karakaian: it,
- 28:48Sarah Karakaian: especially,
- 28:49Sarah Karakaian: especially
- 28:49Sarah Karakaian: if
- 28:50Sarah Karakaian: it's
- 28:50Sarah Karakaian: evident
- 28:50Sarah Karakaian: that
- 28:51Sarah Karakaian: the
- 28:51Sarah Karakaian: guest
- 28:51Sarah Karakaian: was
- 28:51Sarah Karakaian: being
- 28:52Sarah Karakaian: super
- 28:52Sarah Karakaian: negligent
- 28:53Sarah Karakaian: and
- 28:53Sarah Karakaian: really
- 28:53Sarah Karakaian: disrespectful
- 28:54Sarah Karakaian: to
- 28:54Sarah Karakaian: your
- 28:54Sarah Karakaian: home.
- 28:55Sarah Karakaian: Even
- 28:55Sarah Karakaian: more
- 28:56Sarah Karakaian: so,
- 28:56Sarah Karakaian: remove
- 28:57Sarah Karakaian: that
- 28:57Sarah Karakaian: emotion
- 28:57Sarah Karakaian: and
- 28:57Sarah Karakaian: be
- 28:58Sarah Karakaian: very
- 28:58Sarah Karakaian: straightforward
- 28:58Sarah Karakaian: about
- 28:59Sarah Karakaian: what
- 28:59Sarah Karakaian: happened,
- 29:00Sarah Karakaian: because
- 29:00Sarah Karakaian: this
- 29:00Sarah Karakaian: way
- 29:01Sarah Karakaian: the
- 29:01Sarah Karakaian: guest
- 29:01Sarah Karakaian: doesn't
- 29:01Sarah Karakaian: feel
- 29:02Sarah Karakaian: combative.
- 29:03Sarah Karakaian: You
- 29:03Sarah Karakaian: haven't
- 29:03Sarah Karakaian: made
- 29:05Sarah Karakaian: mm-hmm
- 29:05Sarah Karakaian: them
- 29:06Sarah Karakaian: or
- 29:06Sarah Karakaian: they,
- 29:06Sarah Karakaian: you're
- 29:07Sarah Karakaian: not
- 29:07Sarah Karakaian: making
- 29:07Sarah Karakaian: them
- 29:07Sarah Karakaian: make
- 29:08Sarah Karakaian: you
- 29:08Sarah Karakaian: their
- 29:08Sarah Karakaian: project
- 29:09Sarah Karakaian: of
- 29:09Sarah Karakaian: like
- 29:09Sarah Karakaian: tearing
- 29:10Sarah Karakaian: you
- 29:10Sarah Karakaian: down
- 29:10Sarah Karakaian: and
- 29:10Sarah Karakaian: ruining
- 29:10Sarah Karakaian: you
- 29:10Sarah Karakaian: even
- 29:11Sarah Karakaian: more.
- 29:11Sarah Karakaian: That's
- 29:11Sarah Karakaian: what
- 29:12Sarah Karakaian: can
- 29:12Sarah Karakaian: happen
- 29:13Sarah Karakaian: when
- 29:13Sarah Karakaian: we
- 29:13Sarah Karakaian: create
- 29:14Sarah Karakaian: this
- 29:14Sarah Karakaian: like
- 29:14Sarah Karakaian: combative
- 29:15Sarah Karakaian: environment
- 29:16Sarah Karakaian: with
- 29:16Sarah Karakaian: the
- 29:16Sarah Karakaian: customer,
- 29:17Sarah Karakaian: with
- 29:17Sarah Karakaian: the
- 29:17Sarah Karakaian: guest.
- 29:17Sarah Karakaian: So
- 29:18Sarah Karakaian: a
- 29:18Sarah Karakaian: good
- 29:18Sarah Karakaian: example
- 29:18Sarah Karakaian: of
- 29:19Sarah Karakaian: using
- 29:19Sarah Karakaian: professional
- 29:19Sarah Karakaian: neutral
- 29:20Sarah Karakaian: language
- 29:21Sarah Karakaian: is
- 29:21Sarah Karakaian: we
- 29:21Sarah Karakaian: have
- 29:21Sarah Karakaian: entered
- 29:21Sarah Karakaian: the
- 29:21Sarah Karakaian: home
- 29:22Sarah Karakaian: and
- 29:22Sarah Karakaian: found
- 29:23Sarah Karakaian: the
- 29:23Sarah Karakaian: living
- 29:23Sarah Karakaian: room
- 29:23Sarah Karakaian: chair
- 29:24Sarah Karakaian: is
- 29:24Sarah Karakaian: scratched
- 29:24Sarah Karakaian: and
- 29:24Sarah Karakaian: damaged
- 29:25Sarah Karakaian: by
- 29:25Sarah Karakaian: a
- 29:25Sarah Karakaian: cat.
- 29:26Sarah Karakaian: Could
- 29:26Sarah Karakaian: you
- 29:26Sarah Karakaian: please
- 29:26Sarah Karakaian: explain?
- 29:27Sarah Karakaian: Right.
- 29:27Sarah Karakaian: Not
- 29:28Sarah Karakaian: like,
- 29:28Sarah Karakaian: you
- 29:28Sarah Karakaian: know,
- 29:29Sarah Karakaian: we
- 29:29Sarah Karakaian: didn't
- 29:29Sarah Karakaian: have
- 29:29Sarah Karakaian: a,
- 29:29Sarah Karakaian: we
- 29:29Sarah Karakaian: have
- 29:29Sarah Karakaian: a
- 29:29Sarah Karakaian: pet
- 29:30Sarah Karakaian: policy
- 29:30Sarah Karakaian: where
- 29:30Sarah Karakaian: cats
- 29:30Sarah Karakaian: aren't
- 29:30Sarah Karakaian: allowed
- 29:31Sarah Karakaian: or
- 29:31Sarah Karakaian: you
- 29:31Sarah Karakaian: didn't
- 29:32Sarah Karakaian: tell
- 29:32Sarah Karakaian: us,
- 29:32Sarah Karakaian: you
- 29:32Sarah Karakaian: know,
- 29:32Sarah Karakaian: it's
- 29:33Sarah Karakaian: just
- 29:33Sarah Karakaian: like
- 29:33Sarah Karakaian: seeing
- 29:33Sarah Karakaian: the
- 29:33Sarah Karakaian: facts.
- 29:34Sarah Karakaian: We
- 29:34Sarah Karakaian: entered
- 29:34Sarah Karakaian: the
- 29:34Sarah Karakaian: home,
- 29:35Sarah Karakaian: we
- 29:35Sarah Karakaian: saw
- 29:35Sarah Karakaian: this.
- 29:36Sarah Karakaian: We
- 29:36Sarah Karakaian: don't
- 29:36Sarah Karakaian: allow
- 29:36Sarah Karakaian: cats.
- 29:37Sarah Karakaian: Can
- 29:37Sarah Karakaian: you
- 29:37Sarah Karakaian: please
- 29:37Sarah Karakaian: explain?
- 29:38Sarah Karakaian: Bad
- 29:38Sarah Karakaian: example?
- 29:38Sarah Karakaian: Did
- 29:38Sarah Karakaian: you
- 29:39Sarah Karakaian: bring
- 29:39Sarah Karakaian: a
- 29:39Sarah Karakaian: cat?
- 29:39Sarah Karakaian: You
- 29:39Sarah Karakaian: aren't
- 29:40Sarah Karakaian: supposed
- 29:40Sarah Karakaian: to
- 29:40Sarah Karakaian: have
- 29:40Sarah Karakaian: a
- 29:40Sarah Karakaian: cat.
- 29:41Sarah Karakaian: Your
- 29:41Sarah Karakaian: cat
- 29:41Sarah Karakaian: ruined
- 29:41Sarah Karakaian: the
- 29:41Sarah Karakaian: chair.
- 29:42Sarah Karakaian: Now
- 29:42Sarah Karakaian: I
- 29:42Sarah Karakaian: have
- 29:42Sarah Karakaian: to
- 29:42Sarah Karakaian: tell
- 29:42Sarah Karakaian: the
- 29:42Sarah Karakaian: next
- 29:43Sarah Karakaian: guest,
- 29:43Sarah Karakaian: the
- 29:43Sarah Karakaian: chair
- 29:43Sarah Karakaian: won't
- 29:43Sarah Karakaian: be
- 29:44Sarah Karakaian: there.
- 29:44Sarah Karakaian: Why
- 29:44Sarah Karakaian: did
- 29:44Sarah Karakaian: you
- 29:44Sarah Karakaian: do
- 29:44Sarah Karakaian: this?
- 29:45Sarah Karakaian: Like,
- 29:46Sarah Karakaian: yeah,
- 29:46Sarah Karakaian: they
- 29:46Sarah Karakaian: might
- 29:47Sarah Karakaian: get
- 29:47Sarah Karakaian: retaliatory
- 29:47Sarah Karakaian: with
- 29:47Sarah Karakaian: their
- 29:48Sarah Karakaian: review.
- 29:48Sarah Karakaian: Mm-hmm.
- 29:49Sarah Karakaian: Um,
- 29:50Sarah Karakaian: if
- 29:50Sarah Karakaian: you
- 29:50Sarah Karakaian: need
- 29:50Sarah Karakaian: to.
- 29:51Sarah Karakaian: There
- 29:52Sarah Karakaian: is
- 29:52Sarah Karakaian: that
- 29:52Sarah Karakaian: chat
- 29:52Sarah Karakaian: GPT
- 29:53Sarah Karakaian: tool
- 29:54Sarah Karakaian: or
- 29:54Sarah Karakaian: other
- 29:54Sarah Karakaian: tools
- 29:54Sarah Karakaian: like
- 29:55Sarah Karakaian: chat
- 29:55Sarah Karakaian: GPT,
- 29:56Sarah Karakaian: where
- 29:56Sarah Karakaian: if
- 29:57Sarah Karakaian: you
- 29:57Sarah Karakaian: don't
- 29:58Sarah Karakaian: have
- 29:58Sarah Karakaian: that
- 29:58Sarah Karakaian: skillset
- 29:59Sarah Karakaian: of
- 29:59Sarah Karakaian: turning
- 30:00Sarah Karakaian: how
- 30:00Sarah Karakaian: you
- 30:01Sarah Karakaian: really
- 30:01Sarah Karakaian: feel
- 30:01Sarah Karakaian: into
- 30:02Sarah Karakaian: a
- 30:02Sarah Karakaian: neutral
- 30:02Sarah Karakaian: professional
- 30:04Sarah Karakaian: excerpt,
- 30:05Sarah Karakaian: that's
- 30:05Sarah Karakaian: okay
- 30:05Sarah Karakaian: because
- 30:06Sarah Karakaian: now
- 30:06Sarah Karakaian: we
- 30:06Sarah Karakaian: have
- 30:06Sarah Karakaian: tools
- 30:06Sarah Karakaian: these
- 30:06Sarah Karakaian: days
- 30:07Sarah Karakaian: with,
- 30:07Sarah Karakaian: with
- 30:07Sarah Karakaian: ai.
- 30:08Annette Grant: Use
- 30:08Annette Grant: the
- 30:08Annette Grant: AI
- 30:08Annette Grant: in
- 30:08Annette Grant: your
- 30:08Annette Grant: favor.
- 30:08Annette Grant: For
- 30:08Annette Grant: sure.
- 30:09Sarah Karakaian: I
- 30:09Sarah Karakaian: honestly,
- 30:10Sarah Karakaian: I've
- 30:10Sarah Karakaian: done
- 30:10Sarah Karakaian: it
- 30:10Sarah Karakaian: where
- 30:10Sarah Karakaian: I
- 30:10Sarah Karakaian: like
- 30:11Sarah Karakaian: talk
- 30:11Sarah Karakaian: into
- 30:11Sarah Karakaian: the
- 30:11Sarah Karakaian: app
- 30:12Sarah Karakaian: and
- 30:12Sarah Karakaian: I
- 30:12Sarah Karakaian: am,
- 30:12Sarah Karakaian: I
- 30:13Sarah Karakaian: actually
- 30:13Sarah Karakaian: vent
- 30:14Sarah Karakaian: heated.
- 30:14Sarah Karakaian: I
- 30:15Sarah Karakaian: get
- 30:15Sarah Karakaian: heated
- 30:15Sarah Karakaian: with
- 30:15Sarah Karakaian: my,
- 30:15Sarah Karakaian: with
- 30:16Sarah Karakaian: my
- 30:16Sarah Karakaian: bot
- 30:16Sarah Karakaian: and
- 30:17Sarah Karakaian: I'm
- 30:17Sarah Karakaian: like,
- 30:17Sarah Karakaian: but
- 30:17Sarah Karakaian: you
- 30:17Sarah Karakaian: have
- 30:17Sarah Karakaian: to
- 30:18Sarah Karakaian: turn
- 30:18Sarah Karakaian: this
- 30:18Sarah Karakaian: into
- 30:18Sarah Karakaian: a
- 30:18Sarah Karakaian: professional
- 30:19Sarah Karakaian: neutral.
- 30:20Sarah Karakaian: Response
- 30:21Sarah Karakaian: that
- 30:21Sarah Karakaian: I
- 30:21Sarah Karakaian: can
- 30:21Sarah Karakaian: actually
- 30:22Sarah Karakaian: use
- 30:22Sarah Karakaian: to
- 30:22Sarah Karakaian: the
- 30:22Sarah Karakaian: guest.
- 30:22Sarah Karakaian: 'cause
- 30:23Sarah Karakaian: I
- 30:23Sarah Karakaian: want
- 30:23Sarah Karakaian: to
- 30:23Sarah Karakaian: avoid
- 30:23Sarah Karakaian: a
- 30:23Sarah Karakaian: retaliatory
- 30:24Sarah Karakaian: review,
- 30:25Sarah Karakaian: but
- 30:25Sarah Karakaian: I
- 30:25Sarah Karakaian: do
- 30:25Sarah Karakaian: wanna
- 30:26Sarah Karakaian: remain
- 30:26Sarah Karakaian: factual
- 30:27Sarah Karakaian: and
- 30:27Sarah Karakaian: try
- 30:27Sarah Karakaian: to
- 30:27Sarah Karakaian: get
- 30:27Sarah Karakaian: reimbursed
- 30:28Sarah Karakaian: to
- 30:28Sarah Karakaian: this
- 30:28Sarah Karakaian: damage.
- 30:28Sarah Karakaian: And
- 30:28Sarah Karakaian: then
- 30:28Sarah Karakaian: it
- 30:29Sarah Karakaian: will
- 30:29Sarah Karakaian: spit
- 30:29Sarah Karakaian: out
- 30:29Sarah Karakaian: a
- 30:29Sarah Karakaian: really
- 30:30Sarah Karakaian: lovely
- 30:31Sarah Karakaian: response
- 30:31Sarah Karakaian: for
- 30:32Sarah Karakaian: you
- 30:32Sarah Karakaian: if
- 30:32Sarah Karakaian: that's
- 30:32Sarah Karakaian: not,
- 30:32Sarah Karakaian: you
- 30:32Sarah Karakaian: know,
- 30:33Sarah Karakaian: something
- 30:33Sarah Karakaian: that
- 30:33Sarah Karakaian: you're
- 30:33Sarah Karakaian: good
- 30:33Sarah Karakaian: at.
- 30:34Sarah Karakaian: Um,
- 30:35Sarah Karakaian: and
- 30:35Sarah Karakaian: here's,
- 30:35Sarah Karakaian: because
- 30:35Sarah Karakaian: here's
- 30:36Sarah Karakaian: the
- 30:36Sarah Karakaian: thing.
- 30:37Sarah Karakaian: Always
- 30:37Sarah Karakaian: approach
- 30:38Sarah Karakaian: every
- 30:39Sarah Karakaian: single
- 30:39Sarah Karakaian: incident
- 30:40Sarah Karakaian: with
- 30:42Sarah Karakaian: the
- 30:42Sarah Karakaian: thought
- 30:43Sarah Karakaian: that
- 30:43Sarah Karakaian: maybe
- 30:43Sarah Karakaian: the
- 30:44Sarah Karakaian: guest
- 30:44Sarah Karakaian: didn't
- 30:44Sarah Karakaian: mean
- 30:44Sarah Karakaian: this.
- 30:45Sarah Karakaian: What
- 30:45Sarah Karakaian: do
- 30:45Sarah Karakaian: I
- 30:45Sarah Karakaian: mean
- 30:45Sarah Karakaian: by
- 30:45Sarah Karakaian: that?
- 30:45Sarah Karakaian: Let
- 30:46Sarah Karakaian: me
- 30:46Sarah Karakaian: tell
- 30:46Sarah Karakaian: you
- 30:46Sarah Karakaian: a
- 30:46Sarah Karakaian: couple
- 30:46Sarah Karakaian: stories.
- 30:47Sarah Karakaian: I'll
- 30:47Sarah Karakaian: tell
- 30:47Sarah Karakaian: some
- 30:48Sarah Karakaian: stories
- 30:48Sarah Karakaian: and
- 30:48Sarah Karakaian: Annette
- 30:48Sarah Karakaian: tells
- 30:48Sarah Karakaian: some
- 30:48Sarah Karakaian: stories.
- 30:49Sarah Karakaian: Okay.
- 30:49Sarah Karakaian: I've
- 30:50Sarah Karakaian: got
- 30:50Sarah Karakaian: a
- 30:50Sarah Karakaian: story
- 30:50Sarah Karakaian: of
- 30:51Sarah Karakaian: a
- 30:51Sarah Karakaian: family
- 30:52Sarah Karakaian: stayed
- 30:52Sarah Karakaian: in
- 30:52Sarah Karakaian: a
- 30:53Sarah Karakaian: two
- 30:53Sarah Karakaian: bedroom
- 30:53Sarah Karakaian: apartment
- 30:54Sarah Karakaian: and
- 30:55Sarah Karakaian: she
- 30:55Sarah Karakaian: had
- 30:55Sarah Karakaian: great
- 30:56Sarah Karakaian: reviews
- 30:57Sarah Karakaian: who,
- 30:57Sarah Karakaian: the
- 30:57Sarah Karakaian: woman
- 30:57Sarah Karakaian: who
- 30:57Sarah Karakaian: booked
- 30:58Sarah Karakaian: and
- 30:58Sarah Karakaian: she
- 30:58Sarah Karakaian: had
- 30:58Sarah Karakaian: two
- 30:59Sarah Karakaian: kids
- 30:59Sarah Karakaian: staying
- 30:59Sarah Karakaian: with
- 30:59Sarah Karakaian: her
- 30:59Sarah Karakaian: adult
- 30:59Sarah Karakaian: kids
- 31:00Sarah Karakaian: 'cause
- 31:00Sarah Karakaian: we
- 31:00Sarah Karakaian: have,
- 31:00Sarah Karakaian: we
- 31:00Sarah Karakaian: have
- 31:00Sarah Karakaian: a
- 31:00Sarah Karakaian: college
- 31:01Sarah Karakaian: town.
- 31:01Sarah Karakaian: This
- 31:01Sarah Karakaian: is
- 31:01Sarah Karakaian: very
- 31:01Sarah Karakaian: common.
- 31:02Sarah Karakaian: They
- 31:02Sarah Karakaian: come
- 31:02Sarah Karakaian: to
- 31:02Sarah Karakaian: visit
- 31:02Sarah Karakaian: their
- 31:03Sarah Karakaian: kids.
- 31:04Sarah Karakaian: They
- 31:04Sarah Karakaian: booked
- 31:04Sarah Karakaian: for
- 31:04Sarah Karakaian: three
- 31:04Sarah Karakaian: nights.
- 31:05Sarah Karakaian: And
- 31:06Sarah Karakaian: they
- 31:06Sarah Karakaian: checked
- 31:07Sarah Karakaian: out,
- 31:07Sarah Karakaian: and
- 31:07Sarah Karakaian: I'm
- 31:07Sarah Karakaian: telling
- 31:07Sarah Karakaian: you,
- 31:08Sarah Karakaian: you'd
- 31:08Sarah Karakaian: have
- 31:08Sarah Karakaian: thought
- 31:08Sarah Karakaian: like
- 31:08Sarah Karakaian: a
- 31:08Sarah Karakaian: frat
- 31:09Sarah Karakaian: house,
- 31:09Sarah Karakaian: like
- 31:10Sarah Karakaian: came
- 31:10Sarah Karakaian: over
- 31:10Sarah Karakaian: and
- 31:11Sarah Karakaian: like
- 31:11Sarah Karakaian: threw
- 31:11Sarah Karakaian: a
- 31:11Sarah Karakaian: party
- 31:12Sarah Karakaian: in
- 31:12Sarah Karakaian: this
- 31:12Sarah Karakaian: apartment.
- 31:12Sarah Karakaian: It
- 31:12Sarah Karakaian: was
- 31:12Sarah Karakaian: so
- 31:13Sarah Karakaian: random.
- 31:13Sarah Karakaian: It's
- 31:14Sarah Karakaian: like,
- 31:14Annette Grant: but
- 31:14Annette Grant: still
- 31:15Annette Grant: easy
- 31:15Annette Grant: to
- 31:15Annette Grant: clean.
- 31:15Annette Grant: So
- 31:15Annette Grant: don't
- 31:15Annette Grant: freak
- 31:16Annette Grant: out
- 31:16Annette Grant: over
- 31:16Annette Grant: the
- 31:16Annette Grant: party.
- 31:16Annette Grant: Don't,
- 31:16Annette Grant: yeah.
- 31:17Annette Grant: No.
- 31:17Annette Grant: We
- 31:17Annette Grant: didn't
- 31:17Annette Grant: get
- 31:17Annette Grant: any
- 31:17Annette Grant: noise
- 31:18Annette Grant: complaints.
- 31:18Annette Grant: There's
- 31:18Annette Grant: a
- 31:18Annette Grant: couple
- 31:19Annette Grant: beer
- 31:19Annette Grant: bottles,
- 31:19Annette Grant: you
- 31:19Annette Grant: know,
- 31:19Annette Grant: or
- 31:20Annette Grant: a
- 31:20Annette Grant: couple
- 31:20Annette Grant: dozen.
- 31:20Sarah Karakaian: More
- 31:20Sarah Karakaian: than
- 31:20Sarah Karakaian: a
- 31:20Sarah Karakaian: couple.
- 31:21Sarah Karakaian: But
- 31:21Sarah Karakaian: still,
- 31:21Sarah Karakaian: but
- 31:21Sarah Karakaian: still
- 31:21Sarah Karakaian: it's
- 31:21Sarah Karakaian: easy
- 31:22Sarah Karakaian: to
- 31:22Sarah Karakaian: clean
- 31:22Sarah Karakaian: up.
- 31:22Sarah Karakaian: Yeah.
- 31:22Sarah Karakaian: But
- 31:23Sarah Karakaian: it
- 31:23Sarah Karakaian: was,
- 31:23Sarah Karakaian: it
- 31:23Sarah Karakaian: was,
- 31:24Sarah Karakaian: it
- 31:24Sarah Karakaian: was
- 31:24Sarah Karakaian: intense
- 31:25Sarah Karakaian: of
- 31:25Sarah Karakaian: a
- 31:25Sarah Karakaian: cleanup.
- 31:25Sarah Karakaian: And
- 31:25Sarah Karakaian: so
- 31:26Sarah Karakaian: there
- 31:26Sarah Karakaian: was
- 31:26Sarah Karakaian: an
- 31:26Sarah Karakaian: extra
- 31:27Sarah Karakaian: cleaning
- 31:27Sarah Karakaian: fee
- 31:27Sarah Karakaian: that
- 31:27Sarah Karakaian: we,
- 31:28Sarah Karakaian: that
- 31:28Sarah Karakaian: we
- 31:28Sarah Karakaian: were
- 31:28Sarah Karakaian: being
- 31:28Sarah Karakaian: charged
- 31:28Sarah Karakaian: by
- 31:29Sarah Karakaian: our
- 31:29Sarah Karakaian: cleaners
- 31:29Sarah Karakaian: and
- 31:29Sarah Karakaian: we
- 31:29Sarah Karakaian: felt
- 31:30Sarah Karakaian: that
- 31:30Sarah Karakaian: this,
- 31:30Sarah Karakaian: that
- 31:31Sarah Karakaian: this,
- 31:31Sarah Karakaian: um,
- 31:31Sarah Karakaian: warranted,
- 31:32Sarah Karakaian: warranted.
- 31:33Sarah Karakaian: Uh,
- 31:33Sarah Karakaian: notifying
- 31:34Sarah Karakaian: the
- 31:34Sarah Karakaian: guest.
- 31:34Sarah Karakaian: And
- 31:34Sarah Karakaian: so
- 31:34Sarah Karakaian: it
- 31:34Sarah Karakaian: really
- 31:35Sarah Karakaian: was
- 31:35Sarah Karakaian: approaching
- 31:35Sarah Karakaian: it
- 31:35Sarah Karakaian: like,
- 31:36Sarah Karakaian: I
- 31:36Sarah Karakaian: don't
- 31:37Sarah Karakaian: know,
- 31:37Sarah Karakaian: I,
- 31:37Sarah Karakaian: my,
- 31:37Sarah Karakaian: at
- 31:38Sarah Karakaian: first
- 31:38Sarah Karakaian: my
- 31:38Sarah Karakaian: head
- 31:38Sarah Karakaian: was
- 31:38Sarah Karakaian: like,
- 31:38Sarah Karakaian: I
- 31:39Sarah Karakaian: don't
- 31:39Sarah Karakaian: know
- 31:39Sarah Karakaian: how
- 31:39Sarah Karakaian: this
- 31:39Sarah Karakaian: happened.
- 31:40Sarah Karakaian: This
- 31:40Sarah Karakaian: nice,
- 31:40Sarah Karakaian: sweet,
- 31:41Sarah Karakaian: very
- 31:41Sarah Karakaian: communicative,
- 31:42Sarah Karakaian: lovely
- 31:42Sarah Karakaian: lady
- 31:43Sarah Karakaian: with
- 31:43Sarah Karakaian: all
- 31:43Sarah Karakaian: these
- 31:43Sarah Karakaian: reviews,
- 31:44Sarah Karakaian: left
- 31:44Sarah Karakaian: the
- 31:44Sarah Karakaian: place
- 31:44Sarah Karakaian: like
- 31:45Sarah Karakaian: a
- 31:45Sarah Karakaian: frat
- 31:45Sarah Karakaian: house
- 31:45Sarah Karakaian: had
- 31:45Sarah Karakaian: just
- 31:45Sarah Karakaian: been
- 31:46Sarah Karakaian: here.
- 31:46Sarah Karakaian: So
- 31:46Sarah Karakaian: I
- 31:47Sarah Karakaian: approached
- 31:47Sarah Karakaian: it
- 31:47Sarah Karakaian: like,
- 31:47Sarah Karakaian: there's
- 31:47Sarah Karakaian: gotta
- 31:48Sarah Karakaian: be
- 31:48Sarah Karakaian: more
- 31:48Sarah Karakaian: to
- 31:48Sarah Karakaian: this
- 31:48Sarah Karakaian: story.
- 31:49Sarah Karakaian: And
- 31:49Sarah Karakaian: so.
- 31:50Sarah Karakaian: You
- 31:50Sarah Karakaian: know,
- 31:50Sarah Karakaian: I
- 31:50Sarah Karakaian: don't
- 31:50Sarah Karakaian: remember
- 31:51Sarah Karakaian: her
- 31:51Sarah Karakaian: name,
- 31:51Sarah Karakaian: but
- 31:51Sarah Karakaian: like,
- 31:51Sarah Karakaian: Hey
- 31:52Sarah Karakaian: Sue,
- 31:52Sarah Karakaian: just
- 31:52Sarah Karakaian: letting,
- 31:53Sarah Karakaian: I
- 31:53Sarah Karakaian: wanna
- 31:53Sarah Karakaian: show
- 31:53Sarah Karakaian: you
- 31:53Sarah Karakaian: some
- 31:53Sarah Karakaian: pictures
- 31:54Sarah Karakaian: of
- 31:54Sarah Karakaian: the
- 31:54Sarah Karakaian: way
- 31:54Sarah Karakaian: that
- 31:54Sarah Karakaian: the
- 31:54Sarah Karakaian: unit
- 31:55Sarah Karakaian: was
- 31:55Sarah Karakaian: left.
- 31:56Sarah Karakaian: I'm
- 31:56Sarah Karakaian: hoping
- 31:56Sarah Karakaian: you
- 31:57Sarah Karakaian: can
- 31:57Sarah Karakaian: help
- 31:57Sarah Karakaian: me
- 31:57Sarah Karakaian: understand,
- 31:58Sarah Karakaian: because
- 31:58Sarah Karakaian: it,
- 31:58Sarah Karakaian: it
- 31:58Sarah Karakaian: is
- 31:58Sarah Karakaian: incurring
- 31:59Sarah Karakaian: an
- 31:59Sarah Karakaian: additional
- 32:00Sarah Karakaian: cleaning
- 32:00Sarah Karakaian: fee
- 32:00Sarah Karakaian: from
- 32:00Sarah Karakaian: our
- 32:01Sarah Karakaian: cleaning
- 32:01Sarah Karakaian: team
- 32:02Sarah Karakaian: and
- 32:02Sarah Karakaian: we
- 32:02Sarah Karakaian: just
- 32:02Sarah Karakaian: wanted
- 32:02Sarah Karakaian: to
- 32:02Sarah Karakaian: work
- 32:02Sarah Karakaian: with
- 32:03Sarah Karakaian: you,
- 32:03Sarah Karakaian: see
- 32:03Sarah Karakaian: if
- 32:03Sarah Karakaian: we
- 32:03Sarah Karakaian: can
- 32:03Sarah Karakaian: come
- 32:03Sarah Karakaian: to
- 32:04Sarah Karakaian: an
- 32:04Sarah Karakaian: understanding,
- 32:05Sarah Karakaian: uh,
- 32:05Sarah Karakaian: of,
- 32:05Sarah Karakaian: of
- 32:05Sarah Karakaian: what
- 32:06Sarah Karakaian: happened
- 32:06Sarah Karakaian: so
- 32:06Sarah Karakaian: we
- 32:06Sarah Karakaian: can
- 32:06Sarah Karakaian: get
- 32:07Sarah Karakaian: to
- 32:07Sarah Karakaian: a
- 32:07Sarah Karakaian: resolution.
- 32:07Sarah Karakaian: Something
- 32:08Sarah Karakaian: like
- 32:08Sarah Karakaian: that.
- 32:08Sarah Karakaian: I'm
- 32:08Sarah Karakaian: making
- 32:09Sarah Karakaian: this
- 32:09Sarah Karakaian: up
- 32:09Sarah Karakaian: on
- 32:09Sarah Karakaian: the
- 32:09Sarah Karakaian: spot.
- 32:10Sarah Karakaian: Come
- 32:10Sarah Karakaian: to
- 32:10Sarah Karakaian: find
- 32:10Sarah Karakaian: out
- 32:11Sarah Karakaian: her
- 32:11Sarah Karakaian: and
- 32:11Sarah Karakaian: her
- 32:11Sarah Karakaian: husband
- 32:12Sarah Karakaian: left.
- 32:13Sarah Karakaian: After
- 32:13Sarah Karakaian: the
- 32:13Sarah Karakaian: two
- 32:14Sarah Karakaian: nights
- 32:14Sarah Karakaian: and
- 32:14Sarah Karakaian: the
- 32:14Sarah Karakaian: third
- 32:15Sarah Karakaian: night.
- 32:15Annette Grant: Yeah.
- 32:15Annette Grant: Left
- 32:15Annette Grant: the
- 32:15Annette Grant: kids
- 32:15Annette Grant: alone.
- 32:16Sarah Karakaian: Left
- 32:16Sarah Karakaian: the
- 32:16Sarah Karakaian: college
- 32:16Sarah Karakaian: kids
- 32:17Sarah Karakaian: alone
- 32:17Sarah Karakaian: in
- 32:18Sarah Karakaian: the
- 32:18Sarah Karakaian: property,
- 32:18Sarah Karakaian: and
- 32:18Sarah Karakaian: the
- 32:18Sarah Karakaian: kids
- 32:19Sarah Karakaian: threw
- 32:19Sarah Karakaian: a
- 32:19Sarah Karakaian: party
- 32:20Sarah Karakaian: in
- 32:20Sarah Karakaian: the,
- 32:20Sarah Karakaian: in
- 32:21Sarah Karakaian: the,
- 32:21Sarah Karakaian: in
- 32:21Sarah Karakaian: the
- 32:21Sarah Karakaian: unit.
- 32:22Sarah Karakaian: Mother
- 32:22Sarah Karakaian: was
- 32:23Sarah Karakaian: mortified,
- 32:24Sarah Karakaian: obviously
- 32:25Sarah Karakaian: paid
- 32:25Sarah Karakaian: the
- 32:25Sarah Karakaian: cleaning
- 32:26Sarah Karakaian: fee,
- 32:26Sarah Karakaian: like
- 32:26Sarah Karakaian: left
- 32:26Sarah Karakaian: us
- 32:26Sarah Karakaian: a
- 32:26Sarah Karakaian: glowing
- 32:27Sarah Karakaian: review
- 32:27Sarah Karakaian: because
- 32:27Sarah Karakaian: I
- 32:27Sarah Karakaian: approached
- 32:28Sarah Karakaian: it
- 32:28Sarah Karakaian: like
- 32:29Sarah Karakaian: mm-hmm.
- 32:29Annette Grant: I'm
- 32:29Annette Grant: assuming
- 32:30Annette Grant: you
- 32:30Annette Grant: did
- 32:30Annette Grant: not
- 32:30Annette Grant: mean
- 32:31Annette Grant: for
- 32:31Annette Grant: this
- 32:31Annette Grant: to
- 32:31Annette Grant: happen.
- 32:32Annette Grant: There
- 32:32Annette Grant: are
- 32:32Annette Grant: charges,
- 32:33Annette Grant: like
- 32:33Annette Grant: I'm
- 32:33Annette Grant: saying
- 32:34Annette Grant: like
- 32:34Annette Grant: there
- 32:34Annette Grant: would
- 32:34Annette Grant: love
- 32:34Annette Grant: to
- 32:35Annette Grant: be
- 32:35Annette Grant: reimbursed
- 32:35Annette Grant: for
- 32:35Annette Grant: this,
- 32:36Annette Grant: but
- 32:36Annette Grant: I
- 32:36Annette Grant: just
- 32:36Annette Grant: wanted
- 32:36Annette Grant: to
- 32:36Annette Grant: talk
- 32:37Annette Grant: with
- 32:37Annette Grant: you
- 32:37Annette Grant: first
- 32:37Annette Grant: about
- 32:38Annette Grant: it.
- 32:38Annette Grant: I
- 32:38Annette Grant: think
- 32:39Annette Grant: another
- 32:39Annette Grant: story
- 32:40Annette Grant: here
- 32:40Annette Grant: that
- 32:40Annette Grant: I
- 32:40Annette Grant: wanna
- 32:41Annette Grant: share
- 32:41Annette Grant: is
- 32:41Annette Grant: when
- 32:42Annette Grant: you,
- 32:42Annette Grant: again,
- 32:43Annette Grant: have
- 32:44Annette Grant: a
- 32:44Annette Grant: property
- 32:45Annette Grant: that
- 32:45Annette Grant: could
- 32:45Annette Grant: have,
- 32:46Annette Grant: you
- 32:46Annette Grant: know,
- 32:46Annette Grant: multiple
- 32:46Annette Grant: guests,
- 32:47Annette Grant: a
- 32:48Annette Grant: lot
- 32:48Annette Grant: of
- 32:48Annette Grant: them
- 32:48Annette Grant: are
- 32:48Annette Grant: gonna
- 32:48Annette Grant: stay
- 32:49Annette Grant: in
- 32:49Annette Grant: different
- 32:49Annette Grant: bedrooms,
- 32:50Annette Grant: do
- 32:50Annette Grant: things
- 32:51Annette Grant: in
- 32:51Annette Grant: said
- 32:51Annette Grant: bedrooms,
- 32:52Annette Grant: maybe
- 32:52Annette Grant: break
- 32:53Annette Grant: bed
- 32:53Annette Grant: frames
- 32:54Annette Grant: in
- 32:54Annette Grant: bedrooms,
- 32:55Annette Grant: but
- 32:55Annette Grant: you
- 32:55Annette Grant: weren't
- 32:55Annette Grant: there,
- 32:55Annette Grant: you
- 32:56Annette Grant: weren't
- 32:56Annette Grant: a
- 32:56Annette Grant: part
- 32:56Annette Grant: of
- 32:56Annette Grant: that
- 32:56Annette Grant: occasion.
- 32:57Annette Grant: So
- 32:57Annette Grant: remember
- 32:58Annette Grant: that
- 32:58Annette Grant: whoever.
- 32:59Annette Grant: The
- 32:59Annette Grant: person
- 33:00Annette Grant: is
- 33:00Annette Grant: that
- 33:01Annette Grant: booked
- 33:01Annette Grant: your
- 33:01Annette Grant: property,
- 33:02Annette Grant: they're
- 33:02Annette Grant: not
- 33:03Annette Grant: in
- 33:03Annette Grant: each
- 33:03Annette Grant: and
- 33:03Annette Grant: every
- 33:04Annette Grant: room.
- 33:04Sarah Karakaian: Right.
- 33:05Annette Grant: So
- 33:05Annette Grant: let's
- 33:05Annette Grant: say
- 33:06Annette Grant: there's
- 33:06Annette Grant: maybe
- 33:06Annette Grant: a
- 33:06Annette Grant: boat,
- 33:07Annette Grant: a
- 33:07Annette Grant: broken
- 33:07Annette Grant: bed
- 33:07Annette Grant: frame,
- 33:08Annette Grant: maybe
- 33:08Annette Grant: there's,
- 33:09Annette Grant: um,
- 33:09Annette Grant: let's
- 33:10Annette Grant: say,
- 33:10Annette Grant: uh,
- 33:11Annette Grant: nightstands
- 33:12Annette Grant: and
- 33:12Annette Grant: maybe
- 33:12Annette Grant: one
- 33:12Annette Grant: of
- 33:12Annette Grant: them
- 33:12Annette Grant: is
- 33:12Annette Grant: broken
- 33:13Annette Grant: or
- 33:13Annette Grant: something,
- 33:13Annette Grant: whatever,
- 33:14Annette Grant: like.
- 33:14Annette Grant: The
- 33:15Annette Grant: normal
- 33:15Annette Grant: host
- 33:16Annette Grant: is
- 33:16Annette Grant: not
- 33:16Annette Grant: going
- 33:16Annette Grant: room
- 33:17Annette Grant: to
- 33:17Annette Grant: room
- 33:17Annette Grant: to
- 33:17Annette Grant: room
- 33:18Annette Grant: and
- 33:18Annette Grant: checking
- 33:18Annette Grant: to
- 33:18Annette Grant: make
- 33:19Annette Grant: sure
- 33:19Annette Grant: everything
- 33:20Annette Grant: is
- 33:20Annette Grant: exactly
- 33:21Annette Grant: as
- 33:21Annette Grant: it
- 33:21Annette Grant: was
- 33:21Annette Grant: when
- 33:21Annette Grant: it
- 33:22Annette Grant: checked
- 33:22Annette Grant: in.
- 33:22Annette Grant: So
- 33:22Annette Grant: that's
- 33:22Annette Grant: also
- 33:23Annette Grant: where
- 33:23Annette Grant: you
- 33:23Annette Grant: wanna
- 33:23Annette Grant: be
- 33:23Annette Grant: really,
- 33:25Annette Grant: um,
- 33:25Annette Grant: you
- 33:25Annette Grant: wanna
- 33:25Annette Grant: tread
- 33:25Annette Grant: lightly
- 33:26Annette Grant: and
- 33:26Annette Grant: not
- 33:27Annette Grant: be
- 33:27Annette Grant: accusatory
- 33:28Annette Grant: when
- 33:28Annette Grant: talking
- 33:29Annette Grant: to.
- 33:29Annette Grant: The
- 33:29Annette Grant: person
- 33:30Annette Grant: that
- 33:30Annette Grant: booked
- 33:30Annette Grant: the
- 33:30Annette Grant: property,
- 33:31Annette Grant: because
- 33:31Annette Grant: they
- 33:31Annette Grant: might
- 33:31Annette Grant: have
- 33:32Annette Grant: friends,
- 33:32Annette Grant: family,
- 33:33Annette Grant: um,
- 33:34Annette Grant: uh,
- 33:34Annette Grant: you
- 33:34Annette Grant: know,
- 33:35Annette Grant: other,
- 33:35Annette Grant: uh,
- 33:36Annette Grant: relatives
- 33:36Annette Grant: that
- 33:36Annette Grant: were
- 33:36Annette Grant: in
- 33:37Annette Grant: other
- 33:37Annette Grant: rooms
- 33:37Annette Grant: that
- 33:38Annette Grant: might
- 33:38Annette Grant: have
- 33:38Annette Grant: broken
- 33:38Annette Grant: something
- 33:39Annette Grant: and
- 33:39Annette Grant: they
- 33:39Annette Grant: were
- 33:39Annette Grant: too
- 33:39Annette Grant: shy
- 33:40Annette Grant: or
- 33:40Annette Grant: scared
- 33:41Annette Grant: to
- 33:41Annette Grant: tell
- 33:42Annette Grant: the
- 33:42Annette Grant: host
- 33:42Annette Grant: that
- 33:42Annette Grant: something
- 33:43Annette Grant: went
- 33:43Annette Grant: aw
- 33:43Annette Grant: array
- 33:44Annette Grant: in,
- 33:44Annette Grant: in
- 33:44Annette Grant: their
- 33:44Annette Grant: bedroom.
- 33:45Annette Grant: So,
- 33:45Annette Grant: or,
- 33:46Annette Grant: or
- 33:46Annette Grant: anywhere
- 33:46Annette Grant: on
- 33:46Annette Grant: the
- 33:47Annette Grant: property.
- 33:47Annette Grant: You
- 33:47Annette Grant: know,
- 33:47Annette Grant: you
- 33:47Annette Grant: might
- 33:48Annette Grant: not
- 33:48Annette Grant: be
- 33:48Annette Grant: out
- 33:48Annette Grant: at
- 33:49Annette Grant: the
- 33:49Annette Grant: fire
- 33:50Annette Grant: pit
- 33:50Annette Grant: and
- 33:50Annette Grant: maybe
- 33:50Annette Grant: a
- 33:50Annette Grant: chair
- 33:51Annette Grant: out
- 33:51Annette Grant: there
- 33:51Annette Grant: got
- 33:51Annette Grant: broken,
- 33:52Annette Grant: um,
- 33:52Annette Grant: late
- 33:53Annette Grant: at
- 33:53Annette Grant: night
- 33:53Annette Grant: and
- 33:53Annette Grant: you
- 33:53Annette Grant: didn't
- 33:54Annette Grant: know
- 33:54Annette Grant: about
- 33:54Annette Grant: it.
- 33:54Annette Grant: So
- 33:54Annette Grant: just
- 33:55Annette Grant: be.
- 33:56Annette Grant: Don't
- 33:56Annette Grant: be
- 33:56Annette Grant: accusatory
- 33:57Annette Grant: is
- 33:57Annette Grant: what
- 33:57Annette Grant: we're
- 33:57Annette Grant: saying
- 33:57Annette Grant: because
- 33:58Annette Grant: the
- 33:58Annette Grant: person
- 33:58Annette Grant: that
- 33:59Annette Grant: booked
- 33:59Annette Grant: might
- 33:59Annette Grant: not
- 33:59Annette Grant: have
- 34:00Annette Grant: ever
- 34:00Annette Grant: had
- 34:01Annette Grant: any
- 34:01Annette Grant: idea
- 34:01Annette Grant: that
- 34:02Annette Grant: anything
- 34:02Annette Grant: was
- 34:02Annette Grant: damaged
- 34:03Annette Grant: at
- 34:03Annette Grant: all.
- 34:03Sarah Karakaian: Yes.
- 34:04Sarah Karakaian: So
- 34:04Sarah Karakaian: when
- 34:04Sarah Karakaian: they
- 34:04Sarah Karakaian: do
- 34:05Sarah Karakaian: say,
- 34:05Sarah Karakaian: I
- 34:05Sarah Karakaian: had
- 34:05Sarah Karakaian: no
- 34:05Sarah Karakaian: idea
- 34:06Sarah Karakaian: this
- 34:06Sarah Karakaian: happened,
- 34:06Sarah Karakaian: and
- 34:07Sarah Karakaian: then
- 34:07Sarah Karakaian: you
- 34:07Sarah Karakaian: have
- 34:07Sarah Karakaian: evidence
- 34:08Sarah Karakaian: or
- 34:08Sarah Karakaian: photos,
- 34:09Sarah Karakaian: uh,
- 34:09Sarah Karakaian: give
- 34:10Sarah Karakaian: them
- 34:10Sarah Karakaian: some
- 34:10Sarah Karakaian: grace
- 34:11Sarah Karakaian: to
- 34:11Sarah Karakaian: like
- 34:11Sarah Karakaian: wrap
- 34:11Sarah Karakaian: their
- 34:11Sarah Karakaian: mind
- 34:12Sarah Karakaian: around.
- 34:12Sarah Karakaian: Someone
- 34:13Sarah Karakaian: in
- 34:13Sarah Karakaian: their
- 34:13Sarah Karakaian: party
- 34:14Sarah Karakaian: had
- 34:14Sarah Karakaian: this
- 34:14Sarah Karakaian: damage,
- 34:14Sarah Karakaian: didn't
- 34:15Sarah Karakaian: tell
- 34:15Sarah Karakaian: them.
- 34:15Sarah Karakaian: Mm-hmm.
- 34:16Sarah Karakaian: Now
- 34:16Sarah Karakaian: you're
- 34:16Sarah Karakaian: bringing
- 34:16Sarah Karakaian: this
- 34:16Sarah Karakaian: to
- 34:16Sarah Karakaian: their
- 34:17Sarah Karakaian: attention.
- 34:17Sarah Karakaian: You're
- 34:17Sarah Karakaian: asking
- 34:17Sarah Karakaian: for
- 34:18Sarah Karakaian: money
- 34:18Sarah Karakaian: like
- 34:18Sarah Karakaian: just
- 34:18Sarah Karakaian: put
- 34:19Sarah Karakaian: yourself
- 34:19Sarah Karakaian: in
- 34:19Sarah Karakaian: their
- 34:19Sarah Karakaian: shoes.
- 34:20Sarah Karakaian: It
- 34:20Sarah Karakaian: really
- 34:20Sarah Karakaian: comes
- 34:20Sarah Karakaian: back
- 34:20Sarah Karakaian: to
- 34:21Sarah Karakaian: my
- 34:21Sarah Karakaian: friends
- 34:22Sarah Karakaian: that
- 34:22Sarah Karakaian: we're
- 34:22Sarah Karakaian: in
- 34:22Sarah Karakaian: a
- 34:22Sarah Karakaian: hospitality
- 34:23Sarah Karakaian: business.
- 34:23Sarah Karakaian: Mm-hmm.
- 34:24Sarah Karakaian: And
- 34:24Sarah Karakaian: as
- 34:24Sarah Karakaian: hard
- 34:24Sarah Karakaian: as
- 34:24Sarah Karakaian: it
- 34:25Sarah Karakaian: is
- 34:25Sarah Karakaian: to
- 34:25Sarah Karakaian: come
- 34:25Sarah Karakaian: at
- 34:26Sarah Karakaian: it,
- 34:26Sarah Karakaian: when
- 34:26Sarah Karakaian: we
- 34:26Sarah Karakaian: feel
- 34:26Sarah Karakaian: so
- 34:27Sarah Karakaian: close
- 34:27Sarah Karakaian: to
- 34:27Sarah Karakaian: our
- 34:27Sarah Karakaian: property
- 34:28Sarah Karakaian: and
- 34:28Sarah Karakaian: so
- 34:29Sarah Karakaian: close
- 34:29Sarah Karakaian: to
- 34:29Sarah Karakaian: the
- 34:29Sarah Karakaian: situation
- 34:30Sarah Karakaian: of
- 34:30Sarah Karakaian: like,
- 34:30Sarah Karakaian: they
- 34:31Sarah Karakaian: may
- 34:31Sarah Karakaian: not
- 34:31Sarah Karakaian: have
- 34:31Sarah Karakaian: had
- 34:32Sarah Karakaian: the
- 34:32Sarah Karakaian: intention.
- 34:33Sarah Karakaian: Of
- 34:33Sarah Karakaian: damaging
- 34:34Sarah Karakaian: the
- 34:34Sarah Karakaian: place.
- 34:34Sarah Karakaian: They
- 34:34Sarah Karakaian: may,
- 34:34Annette Grant: I'd
- 34:35Annette Grant: say
- 34:35Annette Grant: 99
- 34:35Annette Grant: times.
- 34:36Sarah Karakaian: Yeah.
- 34:36Sarah Karakaian: They
- 34:36Sarah Karakaian: don't
- 34:36Sarah Karakaian: have
- 34:36Sarah Karakaian: the
- 34:36Sarah Karakaian: intention,
- 34:37Sarah Karakaian: even
- 34:37Sarah Karakaian: if
- 34:37Sarah Karakaian: they're
- 34:37Sarah Karakaian: like,
- 34:37Sarah Karakaian: no
- 34:38Sarah Karakaian: way
- 34:38Sarah Karakaian: did
- 34:38Sarah Karakaian: my
- 34:38Sarah Karakaian: someone
- 34:39Sarah Karakaian: in
- 34:39Sarah Karakaian: my
- 34:39Sarah Karakaian: party
- 34:39Sarah Karakaian: do
- 34:39Sarah Karakaian: that
- 34:40Sarah Karakaian: thing.
- 34:40Sarah Karakaian: Mm-hmm.
- 34:41Sarah Karakaian: Still
- 34:42Sarah Karakaian: find
- 34:42Sarah Karakaian: some
- 34:42Sarah Karakaian: grace
- 34:43Sarah Karakaian: and
- 34:43Sarah Karakaian: some
- 34:43Sarah Karakaian: patience
- 34:44Sarah Karakaian: within
- 34:44Sarah Karakaian: yourself
- 34:45Sarah Karakaian: to
- 34:45Sarah Karakaian: see
- 34:45Sarah Karakaian: if
- 34:45Sarah Karakaian: you
- 34:45Sarah Karakaian: can't
- 34:46Sarah Karakaian: navigate
- 34:47Sarah Karakaian: and
- 34:47Sarah Karakaian: help
- 34:47Sarah Karakaian: them
- 34:47Sarah Karakaian: navigate
- 34:47Sarah Karakaian: to
- 34:48Sarah Karakaian: a
- 34:48Sarah Karakaian: place
- 34:48Sarah Karakaian: where
- 34:48Sarah Karakaian: they
- 34:49Sarah Karakaian: do
- 34:49Sarah Karakaian: accept
- 34:49Sarah Karakaian: responsibility
- 34:50Sarah Karakaian: that
- 34:50Sarah Karakaian: it
- 34:50Sarah Karakaian: could
- 34:50Sarah Karakaian: have
- 34:50Sarah Karakaian: happened
- 34:51Sarah Karakaian: in
- 34:51Sarah Karakaian: the
- 34:51Sarah Karakaian: property
- 34:52Sarah Karakaian: during
- 34:52Sarah Karakaian: their
- 34:52Sarah Karakaian: stay.
- 34:53Sarah Karakaian: And
- 34:53Sarah Karakaian: just
- 34:53Sarah Karakaian: remain
- 34:54Sarah Karakaian: gracious,
- 34:54Sarah Karakaian: remain
- 34:54Sarah Karakaian: hospitable,
- 34:55Sarah Karakaian: but
- 34:56Sarah Karakaian: firm
- 34:56Sarah Karakaian: and
- 34:56Sarah Karakaian: factual.
- 34:57Annette Grant: And
- 34:58Annette Grant: factual
- 34:58Annette Grant: is
- 34:58Annette Grant: the
- 34:58Annette Grant: biggest
- 34:59Annette Grant: thing.
- 34:59Sarah Karakaian: And
- 34:59Sarah Karakaian: it
- 34:59Sarah Karakaian: will
- 34:59Sarah Karakaian: go
- 35:00Sarah Karakaian: so
- 35:00Sarah Karakaian: far.
- 35:00Sarah Karakaian: So
- 35:01Sarah Karakaian: I
- 35:01Sarah Karakaian: wanna
- 35:01Sarah Karakaian: recap
- 35:01Sarah Karakaian: some
- 35:02Sarah Karakaian: tips
- 35:02Sarah Karakaian: mm-hmm.
- 35:03Sarah Karakaian: That
- 35:03Sarah Karakaian: we
- 35:03Sarah Karakaian: covered
- 35:03Sarah Karakaian: that
- 35:04Sarah Karakaian: will
- 35:04Sarah Karakaian: really
- 35:04Sarah Karakaian: help
- 35:05Sarah Karakaian: you
- 35:05Sarah Karakaian: change
- 35:05Sarah Karakaian: how
- 35:05Sarah Karakaian: you
- 35:05Sarah Karakaian: do
- 35:05Sarah Karakaian: business.
- 35:07Sarah Karakaian: So
- 35:07Sarah Karakaian: first
- 35:07Sarah Karakaian: of
- 35:07Sarah Karakaian: all,
- 35:07Sarah Karakaian: damage
- 35:08Sarah Karakaian: claims
- 35:08Sarah Karakaian: should
- 35:08Sarah Karakaian: not
- 35:09Sarah Karakaian: be
- 35:09Sarah Karakaian: your
- 35:09Sarah Karakaian: first
- 35:09Sarah Karakaian: line
- 35:09Sarah Karakaian: of
- 35:09Sarah Karakaian: defense.
- 35:10Sarah Karakaian: Okay.
- 35:11Sarah Karakaian: Have
- 35:11Sarah Karakaian: a
- 35:11Sarah Karakaian: have
- 35:12Sarah Karakaian: clear
- 35:12Sarah Karakaian: house
- 35:12Sarah Karakaian: rules
- 35:12Sarah Karakaian: to
- 35:13Sarah Karakaian: prevent
- 35:13Sarah Karakaian: issues
- 35:14Sarah Karakaian: in
- 35:14Sarah Karakaian: the
- 35:14Sarah Karakaian: first
- 35:14Sarah Karakaian: place,
- 35:14Sarah Karakaian: and
- 35:15Sarah Karakaian: have
- 35:15Sarah Karakaian: ways
- 35:16Sarah Karakaian: that
- 35:16Sarah Karakaian: your
- 35:16Sarah Karakaian: guests
- 35:16Sarah Karakaian: can
- 35:16Sarah Karakaian: communicate
- 35:17Sarah Karakaian: with
- 35:17Sarah Karakaian: you
- 35:18Sarah Karakaian: where
- 35:18Sarah Karakaian: they
- 35:18Sarah Karakaian: might
- 35:18Sarah Karakaian: feel
- 35:19Sarah Karakaian: comfortable
- 35:20Sarah Karakaian: mm-hmm
- 35:20Sarah Karakaian: telling
- 35:20Sarah Karakaian: you
- 35:21Sarah Karakaian: that
- 35:21Sarah Karakaian: something
- 35:22Sarah Karakaian: happened
- 35:23Sarah Karakaian: in
- 35:23Sarah Karakaian: the
- 35:23Sarah Karakaian: property
- 35:24Sarah Karakaian: that
- 35:24Sarah Karakaian: could
- 35:24Sarah Karakaian: be
- 35:25Sarah Karakaian: in
- 35:25Sarah Karakaian: your
- 35:25Sarah Karakaian: welcome
- 35:25Sarah Karakaian: message,
- 35:26Sarah Karakaian: in
- 35:26Sarah Karakaian: your
- 35:26Sarah Karakaian: property,
- 35:27Sarah Karakaian: or
- 35:27Sarah Karakaian: the
- 35:27Sarah Karakaian: message
- 35:28Sarah Karakaian: that
- 35:28Sarah Karakaian: you
- 35:28Sarah Karakaian: send
- 35:28Sarah Karakaian: to
- 35:28Sarah Karakaian: them
- 35:28Sarah Karakaian: if
- 35:29Sarah Karakaian: anything
- 35:29Sarah Karakaian: happens
- 35:29Sarah Karakaian: during
- 35:30Sarah Karakaian: your
- 35:30Sarah Karakaian: stay,
- 35:30Sarah Karakaian: that
- 35:30Sarah Karakaian: you
- 35:31Sarah Karakaian: need
- 35:31Sarah Karakaian: to
- 35:31Sarah Karakaian: bring
- 35:31Sarah Karakaian: it
- 35:31Sarah Karakaian: to
- 35:31Sarah Karakaian: our
- 35:31Sarah Karakaian: attention.
- 35:32Sarah Karakaian: We
- 35:32Sarah Karakaian: are
- 35:32Sarah Karakaian: always
- 35:33Sarah Karakaian: available
- 35:33Sarah Karakaian: to
- 35:33Sarah Karakaian: have
- 35:34Sarah Karakaian: discussion
- 35:34Sarah Karakaian: about
- 35:34Sarah Karakaian: how
- 35:34Sarah Karakaian: to
- 35:34Sarah Karakaian: use
- 35:35Sarah Karakaian: things,
- 35:35Sarah Karakaian: let
- 35:35Sarah Karakaian: us
- 35:35Sarah Karakaian: know
- 35:35Sarah Karakaian: something's
- 35:36Sarah Karakaian: not
- 35:36Sarah Karakaian: working
- 35:36Sarah Karakaian: correctly,
- 35:37Sarah Karakaian: or
- 35:37Sarah Karakaian: perhaps,
- 35:38Sarah Karakaian: um,
- 35:38Sarah Karakaian: some
- 35:39Sarah Karakaian: minor
- 35:39Sarah Karakaian: damages
- 35:39Sarah Karakaian: happen
- 35:40Sarah Karakaian: in
- 35:40Sarah Karakaian: the
- 35:40Sarah Karakaian: property.
- 35:40Sarah Karakaian: We're,
- 35:40Sarah Karakaian: we're
- 35:41Sarah Karakaian: always
- 35:41Sarah Karakaian: here
- 35:41Sarah Karakaian: to
- 35:41Sarah Karakaian: have
- 35:41Sarah Karakaian: a
- 35:41Sarah Karakaian: discuss
- 35:42Sarah Karakaian: whatever
- 35:42Sarah Karakaian: sort
- 35:42Sarah Karakaian: of
- 35:43Sarah Karakaian: open
- 35:43Sarah Karakaian: line
- 35:43Sarah Karakaian: of
- 35:43Sarah Karakaian: communication,
- 35:44Sarah Karakaian: just
- 35:44Sarah Karakaian: like
- 35:45Sarah Karakaian: any
- 35:45Sarah Karakaian: relationship.
- 35:46Sarah Karakaian: Make
- 35:46Sarah Karakaian: sure
- 35:46Sarah Karakaian: you're,
- 35:46Sarah Karakaian: you're
- 35:47Sarah Karakaian: doing
- 35:47Sarah Karakaian: that
- 35:47Sarah Karakaian: with
- 35:47Sarah Karakaian: your
- 35:47Sarah Karakaian: guests.
- 35:48Sarah Karakaian: Mm-hmm.
- 35:49Annette Grant: And
- 35:49Annette Grant: then
- 35:49Annette Grant: of
- 35:49Annette Grant: course,
- 35:49Annette Grant: again,
- 35:50Annette Grant: speed
- 35:50Annette Grant: matters.
- 35:51Annette Grant: So
- 35:52Annette Grant: if
- 35:52Annette Grant: there
- 35:52Annette Grant: is
- 35:52Annette Grant: a
- 35:52Annette Grant: damage,
- 35:52Annette Grant: we
- 35:53Annette Grant: wanna
- 35:53Annette Grant: get
- 35:53Annette Grant: photos,
- 35:53Annette Grant: we
- 35:53Annette Grant: wanna
- 35:54Annette Grant: get
- 35:54Annette Grant: video,
- 35:54Annette Grant: we
- 35:54Annette Grant: wanna
- 35:55Annette Grant: get
- 35:55Annette Grant: the
- 35:55Annette Grant: documentation
- 35:56Annette Grant: and
- 35:56Annette Grant: make
- 35:57Annette Grant: that
- 35:57Annette Grant: claim
- 35:57Annette Grant: as
- 35:58Annette Grant: soon
- 35:58Annette Grant: as
- 35:58Annette Grant: possible.
- 35:59Sarah Karakaian: Remember,
- 35:59Sarah Karakaian: every
- 36:00Sarah Karakaian: claim
- 36:00Sarah Karakaian: is
- 36:00Sarah Karakaian: not
- 36:01Sarah Karakaian: going
- 36:01Sarah Karakaian: to
- 36:01Sarah Karakaian: be
- 36:01Sarah Karakaian: successful
- 36:02Sarah Karakaian: with
- 36:02Sarah Karakaian: Air
- 36:02Sarah Karakaian: Cover.
- 36:02Sarah Karakaian: Mm-hmm.
- 36:03Sarah Karakaian: Okay?
- 36:03Sarah Karakaian: And
- 36:03Sarah Karakaian: so
- 36:03Sarah Karakaian: you
- 36:04Sarah Karakaian: gotta
- 36:04Sarah Karakaian: be
- 36:04Sarah Karakaian: prepared
- 36:05Sarah Karakaian: to
- 36:05Sarah Karakaian: know
- 36:05Sarah Karakaian: that
- 36:05Sarah Karakaian: the
- 36:05Sarah Karakaian: cost
- 36:06Sarah Karakaian: of
- 36:06Sarah Karakaian: doing
- 36:06Sarah Karakaian: business
- 36:07Sarah Karakaian: includes
- 36:08Sarah Karakaian: negligence
- 36:08Sarah Karakaian: to,
- 36:08Sarah Karakaian: mm-hmm.
- 36:09Sarah Karakaian: All
- 36:09Sarah Karakaian: right.
- 36:09Sarah Karakaian: So
- 36:09Sarah Karakaian: if
- 36:09Sarah Karakaian: you
- 36:10Sarah Karakaian: do
- 36:10Sarah Karakaian: have
- 36:11Sarah Karakaian: a
- 36:11Sarah Karakaian: guest
- 36:11Sarah Karakaian: who
- 36:11Sarah Karakaian: is
- 36:12Sarah Karakaian: not
- 36:12Sarah Karakaian: ideal
- 36:13Sarah Karakaian: and
- 36:14Sarah Karakaian: they
- 36:14Sarah Karakaian: won't
- 36:14Sarah Karakaian: pay,
- 36:14Sarah Karakaian: Airbnb
- 36:15Sarah Karakaian: fails
- 36:15Sarah Karakaian: to
- 36:15Sarah Karakaian: pay,
- 36:16Sarah Karakaian: we
- 36:16Sarah Karakaian: want
- 36:17Sarah Karakaian: you
- 36:17Sarah Karakaian: to
- 36:18Sarah Karakaian: pull
- 36:18Sarah Karakaian: up
- 36:18Sarah Karakaian: your
- 36:18Sarah Karakaian: bootstraps.
- 36:19Annette Grant: And
- 36:19Annette Grant: that's
- 36:19Annette Grant: also,
- 36:19Annette Grant: you
- 36:20Annette Grant: need
- 36:20Annette Grant: to
- 36:20Annette Grant: have
- 36:20Annette Grant: your
- 36:20Annette Grant: own
- 36:21Annette Grant: insurance.
- 36:22Sarah Karakaian: Yeah.
- 36:22Sarah Karakaian: Yeah.
- 36:23Sarah Karakaian: Cover
- 36:23Sarah Karakaian: the
- 36:23Sarah Karakaian: cover,
- 36:23Sarah Karakaian: the
- 36:23Sarah Karakaian: damages
- 36:24Sarah Karakaian: have
- 36:24Sarah Karakaian: some
- 36:24Sarah Karakaian: built
- 36:25Sarah Karakaian: in,
- 36:26Sarah Karakaian: uh,
- 36:26Sarah Karakaian: margin
- 36:27Sarah Karakaian: there.
- 36:27Sarah Karakaian: Mm-hmm.
- 36:27Sarah Karakaian: To
- 36:27Sarah Karakaian: cover
- 36:27Sarah Karakaian: the
- 36:27Sarah Karakaian: damage
- 36:28Sarah Karakaian: so
- 36:28Sarah Karakaian: you
- 36:28Sarah Karakaian: can
- 36:28Sarah Karakaian: get
- 36:28Sarah Karakaian: back
- 36:28Sarah Karakaian: on
- 36:28Sarah Karakaian: your
- 36:28Sarah Karakaian: feet
- 36:29Sarah Karakaian: and
- 36:29Sarah Karakaian: keep
- 36:29Sarah Karakaian: on
- 36:29Sarah Karakaian: doing
- 36:30Sarah Karakaian: business
- 36:30Sarah Karakaian: because
- 36:30Sarah Karakaian: no
- 36:30Sarah Karakaian: matter
- 36:30Sarah Karakaian: what
- 36:31Sarah Karakaian: business
- 36:31Sarah Karakaian: you're
- 36:31Sarah Karakaian: in,
- 36:32Sarah Karakaian: there
- 36:32Sarah Karakaian: are
- 36:32Sarah Karakaian: going
- 36:32Sarah Karakaian: to
- 36:32Sarah Karakaian: be
- 36:33Sarah Karakaian: setbacks.
- 36:34Sarah Karakaian: And
- 36:34Sarah Karakaian: it's
- 36:34Sarah Karakaian: not
- 36:34Sarah Karakaian: just
- 36:35Sarah Karakaian: the
- 36:35Sarah Karakaian: short
- 36:35Sarah Karakaian: term
- 36:35Sarah Karakaian: rental
- 36:35Sarah Karakaian: industry.
- 36:36Sarah Karakaian: Right.
- 36:36Sarah Karakaian: It's
- 36:36Sarah Karakaian: every
- 36:36Sarah Karakaian: business.
- 36:37Sarah Karakaian: And
- 36:37Sarah Karakaian: you
- 36:37Sarah Karakaian: gotta
- 36:37Sarah Karakaian: be
- 36:38Sarah Karakaian: able
- 36:38Sarah Karakaian: to,
- 36:38Sarah Karakaian: as
- 36:38Sarah Karakaian: a
- 36:38Sarah Karakaian: business
- 36:39Sarah Karakaian: owner,
- 36:39Sarah Karakaian: get
- 36:39Sarah Karakaian: back
- 36:40Sarah Karakaian: up
- 36:40Sarah Karakaian: mm-hmm
- 36:41Sarah Karakaian: continue
- 36:41Sarah Karakaian: doing
- 36:41Sarah Karakaian: business.
- 36:41Sarah Karakaian: Remember
- 36:42Sarah Karakaian: why
- 36:42Sarah Karakaian: you
- 36:42Sarah Karakaian: started
- 36:42Sarah Karakaian: this
- 36:43Sarah Karakaian: in
- 36:43Sarah Karakaian: the
- 36:43Sarah Karakaian: first
- 36:43Sarah Karakaian: place.
- 36:43Sarah Karakaian: And
- 36:43Sarah Karakaian: remember
- 36:44Sarah Karakaian: after,
- 36:45Sarah Karakaian: you
- 36:45Sarah Karakaian: know,
- 36:46Sarah Karakaian: 12
- 36:46Sarah Karakaian: plus
- 36:46Sarah Karakaian: years
- 36:46Sarah Karakaian: of
- 36:47Sarah Karakaian: doing
- 36:47Sarah Karakaian: what
- 36:47Sarah Karakaian: we're
- 36:47Sarah Karakaian: doing.
- 36:48Sarah Karakaian: I
- 36:48Sarah Karakaian: can
- 36:49Sarah Karakaian: assure
- 36:49Sarah Karakaian: you
- 36:49Sarah Karakaian: and
- 36:50Sarah Karakaian: 99.9%
- 36:51Sarah Karakaian: of
- 36:51Sarah Karakaian: guests
- 36:51Sarah Karakaian: are
- 36:52Sarah Karakaian: incredible
- 36:52Sarah Karakaian: human
- 36:52Sarah Karakaian: beings,
- 36:53Sarah Karakaian: and
- 36:54Sarah Karakaian: they're
- 36:55Sarah Karakaian: a
- 36:55Sarah Karakaian: wonderful
- 36:55Sarah Karakaian: experience.
- 36:56Sarah Karakaian: With
- 36:57Sarah Karakaian: that,
- 36:57Sarah Karakaian: I
- 36:57Sarah Karakaian: am
- 36:57Sarah Karakaian: Sarah
- 36:58Sarah Karakaian: Karakaian.
- 36:58Annette Grant: I'm
- 36:59Annette Grant: Annette
- 36:59Annette Grant: Grant.
- 36:59Annette Grant: And
- 36:59Annette Grant: together
- 36:59Annette Grant: we
- 37:00Annette Grant: are
- 37:00Annette Grant: Thanks
- 37:00Annette Grant: for
- 37:01Annette Grant: Visiting