Andrew Hall - Ethenta - Enterprise Agentic AI Transformation
Andrew Hall is the founder and CEO of Ethenta. He is based in Portugal.
The "DREAM" service from Ethenta is a strategic framework designed to help organizations transition from traditional hierarchies to intelligent, agentic networks. It is aimed at enabling "+65% Productivity" through "Enterprise Agentic AI Transformation"
Mark Hillary called Andrew to ask about Agentic AI and how a focus on AI across the organisation may have a profound impact on CX.
https://www.linkedin.com/in/andrewghall/
http://ethenta.com/
Summary:
Mark Hillary and Peter Ryan discuss the challenges in the CX industry…
The skinny
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