Episode 186: How to Improve Your New Member Onboarding Experience
What We Cover In This Episode:
Our "News with Nick" segment [1:00]
The importance of having a well-structured onboarding process in place and how this will help you with member retention [3:43]
Megan's recent experience with a new class type that puts things into perspective with this topic [5:55]
Some effective onboarding strategies you can start implementing in your studio today [7:58]
Why feedback from new members is critical, and what to do with that feedback that you receive [11:51]
Our "Quick Tips" segment [16:16]
A weekly challenge we have for you [18:48]
Quotes:
"It's one thing to get…
The skinny
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