ServiceNow AI maven on AI agent evolution
Enterprise service management platform vendor ServiceNow has been one of the most assertive in the industry in developing its AI agent products over the past 14 months. Our guest, Dorit Zilbershot, has been with ServiceNow for six years, serving in various product management leadership roles focused on AI. In this interview, she shares recent ServiceNow AI model development news with Nvidia, how enterprise AI agent adoption has developed in 2025, and how IT organizations can get past the 'trough of disillusionment' with agents.
Featuring: Dorit Zilbershot, Group Vice President of AI…
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