Latest / SisterSmart Leadership / 13: 4 C’s of Rising to the Top of Your Career with One of Fortune's Most Powerful Women, Beth DiPaolo

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13: 4 C’s of Rising to the Top of Your Career with One of Fortune's Most Powerful Women, Beth DiPaolo · SisterSmart Leadership

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  A lot of times people's frustration and their dissatisfaction in life
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  and career is that they're taking their energy and they're focusing
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  on things outside of their control.
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  That is what we would call the circle of concern.
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  So whenever you're in a situation, that's a challenge, you reframe your
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  thinking and say, what can I do about it?
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  Well, the only thing I can control is my response to any given situation.
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  That is the most empowering thing as you channel through
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  your journey in your career.
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  If you stay centered on that thought process, you stay proactive.
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  You stay who you are and you move through in that way.
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  You can drive more positive change when you focus on your
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  response to any given situation.
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  I'm Jill Avey, a career success coach, and this is Sister Smart Leadership, the
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  show that explores how women can rise from director to vice president and beyond
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  by fully leaning into their feminine energy as their biggest advantage.
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  Let's get you one step closer to the recognition and promotion you deserve.
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  I'm really excited about this conversation with Beth DiPaolo today.
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  We are going to be talking about the C's to help you sail
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  through your career journey.
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  So let me introduce you to Beth first.
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  She's a champion of people and creating positivity cultures, but they must also
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  strategically serve and delight clients.
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  She's a real people first leader and is dedicated to improving and saving lives
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  and the positive welfare of people.
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  She's had an impressive career with Eurofins, a leader in
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  testing for life with over 60, 000 employees in 60 countries.
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  So Beth has risen all the way to serve on the group operating council as
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  the global head of the professional scientific services, also called PSS.
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  This is an award winning business that she began over 20 years ago.
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  And in addition, she's the head of Equality Driving Excellence,
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  which is the company's DEI program.
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  And she's also a member of Fortune's Most Powerful Women and the Women
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  Business Leaders in Healthcare.
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  So thanks for joining me today.
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  We're going to talk through the C's that help you sail through your career journey.
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  And so I would love to hear a little bit about how you came up with this roadmap.
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  Sounds great.
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  You know, it was funny when I was thinking of our conversation and
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  I was thinking about our audience here, and I'm excited to be with you
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  all here today to talk about this.
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  I was thinking about, well, what helped facilitate my journey?
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  And I thought about the first word right away contribution.
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  And then I started to think about, well, my core, what my center, and then
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  I thought about my compass and my map.
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  And then I thought about my confidence and it started to evolve into C's.
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  So I'm happy to share what I think are the high seas to help navigate
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  the waters to your sea level, or your next level in leadership.
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  m
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  So the first one that really came to mind throughout my
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  whole career is contribution.
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  Contribution has been my driving force.
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  I believe that in any role, especially in leadership, it's all about making
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  a positive difference in an impact.
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  And it's about contribution.
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  The key things about contribution for me have been am I making a positive impact?
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  Am I helping facilitate positive change, company, culture,
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  career growth for others?
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  And obviously the outcome of that is your own growth, but I really want
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  people to think about the importance of when you're contributing, you're
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  contributing for the greater good, the we.
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  And when you do that, it helps facilitate you, but if you only focus
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  on contribution about you, it will not serve you well, or others, you'll fail.
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  So I'd say contribution and I love making a positive difference and contributing
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  and that has just facilitated my growth.
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  That's fantastic.
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  And I think you're also bringing up that it can't only be contribution
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  that we need to think about ourselves too and how are we getting
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  recognized and moving ahead as well.
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  So there's a real balance there.
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  It is.
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  And you know, I think about my journey now.
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  I've almost 40 years in my career.
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  And when I look back, I had the opportunity to really be
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  influenced by many, many mentors and coaches, if you will.
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  That's another C and counseling, which is another C.
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  But I'd say the biggest mentor or the biggest mentor group of my
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  life have been authors and books.
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  And so the seven habits of highly effective people, which I read back in
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  the nineties, really helped me begin with the end in mind and looking at who I am.
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  So what is my core?
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  What is my center?
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  What's important to me?
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  And if I look at my life and want to say, begin with the end in
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  mind, I become principled in my decision making and that is my core.
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  Then the roadmap I designed which is beginning with the end in mind
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  the end game then I have what is I would call a compass and it's
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  sort of like the lighthouse.
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  It's always my direction through whatever situation challenge.
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  It's your value system.
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  It's your principle.
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  And so you really want to be reflective of who you are.
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  What is your core?
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  What is your center?
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  So you don't react as much as proact as you move through what's most important.
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  So when you think about what's within your control, okay, versus your concern,
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  which is out of seven habits, right?
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  A lot of times people's frustration and their dissatisfaction and in life
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  and career is that they're taking their energy and they're focusing
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  on things outside of their control.
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  Yes.
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  Okay.
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  And that is what we would call the circle of concern.
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  So whenever you're in a situation, that's a challenge.
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  You reframe your thinking and say, what can I do about it?
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  Well, the only thing I can control is my response to any given situation, right?
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  Man's search for meaning another book Viktor Frankl the author of that
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  book It's one of my favorites because it's talking about liberty, which
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  is a condition of your environment which is the concern and then freedom
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  which is your freedom to choose any response in any given situation?
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  That is the most empowering thing as you channel through
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  your journey in your career.
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  If you stay centered on that thought process, you stay proactive.
• 6:08
  You stay who you are and you move through in that way.
• 6:11
  You can drive more positive change when you focus on your
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  response to any given situation.
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  Then when you try to put your energy outside that one of my favorite sayings
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  is, and you know, I go with the seas and you think about water and seas.
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  The core of you is below the waterline and many of the seas of career journey
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  are just self work below the waterline.
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  The water itself.
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  And so my favorite saying, and I've said this for decades now
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  is I cannot control the wind, but I can learn to adjust my sales.
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  And that is a quote that came from a few people, but I've been using it and
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  crafting it throughout my journey is okay.
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  How do I adjust my sales?
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  What can I do too?
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  And that's really that agility to keep yourself nimble as
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  you move through things.
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  I love how you're talking about this, the self awareness piece and
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  really understanding who you are.
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  I say this a lot.
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  It's the first thing we start with in the sister smart program because we walk
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  around in this body all day, but we don't necessarily know ourselves, you know, and
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  we don't really understand how we tick.
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  And so it's really helpful, to go through that process in a formal way.
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  Yeah.
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  When you think about self awareness, which is number one, know thyself.
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  Anytime you're developing your leadership skills, you need to
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  start with, begin with who you are and it doesn't have to be perfect.
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  I joke and say, I'm a recovering perfectionist, perfectly imperfect, but
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  that doesn't mean that, you know, you don't have to be perfect and do everything
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  well, but you have to know your strengths.
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  When I think about that, from a leadership development
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  standpoint, there's a few things.
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  Number one is course correctional confidence.
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  So before you begin that journey, you have to believe in yourself
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  enough to know it's okay not to be perfect, to stay authentic, right?
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  And and so when you think about knowing yourself when it comes to course
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  correction, so so confidence is not ego.
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  And it's not being full of yourself, overboasting.
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  It's being confident enough in your skin to know that in any given situation
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  you believe in yourself and your abilities enough to figure it out.
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  A lot of times women in particular feel like they have to know everything and
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  have it all sorted and graduate the class before they even apply for the job.
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  And studies show that men tended to raise their hand before they
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  actually have perfected those skills.
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  So one of the things I would encourage sister smart audience
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  to think about is self efficacy, a confidence in yourself and a belief
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  in yourself that you'll figure it out.
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  And you have enough, especially at this level in your career, enough
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  already evidence of that, you know, it sort of builds on itself.
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  Right.
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  But that also means to understand that.
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  You're not perfect and good at everything and you won't be.
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  When I look at my strengths, if I put them in the shade, I'm a sundial in the
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  shade, I'm in no use to anyone or myself.
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  So I have to know my strengths, and then I have to maximize them.
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  Now, with that said, a leader, and this gets into the next level of
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  the stage of the three, the seas, I would put into clusters that
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  the water, which is your yourself.
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  And then the vehicle, which is your journey, your career or
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  company, and then the larger scale, which is the world, right?
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  And where the sea sets.
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  The vehicle is the boat.
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  And so when you think about that as your career, you think about, okay,
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  well, if I get to know my, my strengths.
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  I know myself, I realize that I have maybe some flaws when you
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  might call them or things that are my weaknesses and that's okay.
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  Right.
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  I don't want to ignore them but I might want to course correct.
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  If you think about a trim tab on a boat and you're navigating through the waters.
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  Okay.
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  I know in my career, I had a tendency to want to be liked and that maybe sometimes
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  got in the way of me being effective.
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  So if I know that's one of my four fatal fears or flaws and I, okay.
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  I know that if I feel good enough about myself, then maybe that doesn't matter
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  so much that Jill doesn't have to like me if I like me, and that's okay.
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  And I give Jill the room to not like who I am, as long as I like who I am.
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  So that's a really important way that I, of course, corrected
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  around that fatal flaw.
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  And that brings me to another C.
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  I always being someone who cares about contributing and helping
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  people and wanting to be like, I would deprioritize my own care.
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  And so I realized over the years of growing a business.
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  That I was like, I'll get to me.
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  I'll get to me.
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  And I so much got to the point where I neglected me that I became scared.
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  I realized that, oh, my gosh, how can I be available fully to serve anyone else
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  if I don't take care of myself first.
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  So I used to put caring others before caring self.
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  And I would encourage all of you in this audience to reverse that and to
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  start with self care and self love first, because it's not selfish.
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  It's very smart.
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  There's only you in order to take care of you.
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  If you do that first, then you have the capacity and the well to care for others.
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  So that is something that I really learned in the last year and a half.
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  I made sure that I focused on my wellness that takes me to counseling and coaching.
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  So I've been a proponent of counseling in and out for my own personal
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  benefit by choice over my career and my life that has been my personal
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  coach for my body, mind and spirit.
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  Because if I take care of my, spirit, my heart, my head, it does affect my body.
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  So I have lost, I'd say over 30 pounds over the last year and a half
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  without going on a diet, but just by intentional self love and self care.
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  And it's really sort of energized.
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  My favorite story about Gandhi is a woman comes up to Gandhi and says, Gandhi,
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  will you help my child stop eating sugar?
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  And the lady, you know, is really hopeful.
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  And Gandhi says, come back in a month.
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  And so she goes away, she comes back, she asks again, Gandhi helps
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  the child to stop eating sugar.
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  The woman comes back over to Gandhi and says, thank you, but
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  why did you make me wait a month?
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  And Gandhi says.
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  I too was eating sugar a month ago.
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  And I thought about that from a wellness because I'm all about creating a culture
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  and other C that is caring of others.
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  That's positive.
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  That makes people feel safe and empowered to grow the company.
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  But I thought if I'm asking them to be well.
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  And I'm not, well, if I'm not prioritizing my wellness, how can I prioritize them?
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  So I think it's important when you think about care, you're also feeding
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  your culture, which is another C and in order for you to drive
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  positive change in your organization, which is again, contribution.
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  It's also about making sure your culture is healthy and as a leader,
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  you're responsible for that.
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  And so I say it's like the creation, care and feeding of people and culture.
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  Are you creating a healthy culture?
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  Is it one in which other people can thrive and contribute and empower and
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  make a difference in your organization?
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  Think about yourself as a composer of music.
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  It's like the vision statement.
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  What do I want the organization to look like?
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  How do we want to affect positive change?
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  So I'm going to compose it.
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  I'm going to draft it out.
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  Then I need to construct it.
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  I need to put together the team to make the music.
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  I don't have to play every single instrument.
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  I need to construct the orchestra so that I have the right person
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  in the right spot on the bus.
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  And then I can create the music.
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  So the audience that you are serving in sister smart are already in a
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  place where they're already leading.
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  And they want to get to the next level.
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  What got you here?
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  Won't get you there.
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  So you need to be mindful of growing, constantly learning.
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  another C.
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  You never graduate constantly learning.
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  That okay, what got me here won't get me there.
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  How do I have to reinvent or grow myself so that I have the skills and
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  the muscles to continue to advance this organization in a way that's contributing
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  and that I'm influencing convincing others that I can contribute and make
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  a positive impact through influence.
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  So convincing is influencing.
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  aNd that comes through credibility.
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  To be credible in an organization, you really need to have confidence.
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  Another C and and confidence is okay.
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  I know how to do this, but I also have character.
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  People trust me to do this.
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  So credibility is a combination of confidence and character.
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  So I'm able to perform surgery.
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  And you trust me to perform it because I'm not doing it for just a financial
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  gain that I have integrity and making the suggestion to have the surgery and then
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  I'll perform the surgery and by having the competence to perform the surgery and
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  the integrity or the character to make the right decision if it's needed or not,
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  I build credibility in my profession.
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  I really think surgery is benefiting the whole organism, not just,
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  Right.
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  you know, because you feel like it, you know.
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  Right, exactly.
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  You know, if I've never performed a surgery, but I'm a really honest person,
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  you're like, okay, I like you, you have integrity, but I don't know if I
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  trust you, because, you know, you've never done a surgery, but if you've
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  done thousands of them, not necessarily needed, am I going to trust you?
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  Even though you're really good at surgery, right?
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  So when you think about that and apply that to someone's career,
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  you want to think about, okay, am I perceived as credible?
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  Am I making a positive difference through my competence?
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  Am I contributing competently and have I done it in a way that that I've built
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  trust through my character And that's again my core my compass my value system.
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  So You know, a lot of different ways to look at it, but I think it's important
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  for people to think about, making sure they're making a positive difference
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  through care and through contribution, but constantly working on themselves,
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  which means they have to have confidence to actually constantly grow to stay
• 16:31
  current and relevant in learning.
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  And I have, I am reading every single day.
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  I'm learning every day.
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  Now, confidence is an interesting one for women because I
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  feel like it's multifaceted.
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  Men can kind of do this fake it till you make it thing.
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  And then they, it just sort of comes along for them.
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  I think, or at least that's what it looks like from the outside.
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  Studies show that.
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  Yeah.
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  And I think for women, you know, my whole program is designed around confidence
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  and I'd love to hear, a little bit about your journey with confidence as well.
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  You know, as a female, we're talking to a female audience here as a female,
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  it's interesting when I have been perceived as too confident, there are
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  some stereotypical labels that are given to that, and I've always been a person
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  that people actually didn't even trust that I was, are you really for real?
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  They'd say, you're so positive.
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  You're so much, right?
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  I'm like, yeah, this is who I am.
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  But that's not going to stop me from not speaking in the room.
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  Studies show, like, even at the Supreme Court level in the United
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  States, if you look at when women have shared and men have shared.
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  and that goes to confidence more times men are sharing.
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  That's not been my case.
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  I have a tendency to have to cover my mouth sometimes because I have just
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  have a genuine desire to contribute.
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  And sometimes that can be overly confident and not giving room for people.
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  And so my confidence is one of making sure I facilitate and gatekeep
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  to make sure everyone's feeling the ability to feel confident.
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  Was it always that way?
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  It's my question.
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  Yeah, but you know what?
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  I've had imposter syndrome too.
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  When I've gotten promoted, we'll, we'll talk about this.
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  Okay.
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  So when I got promoted, I was contributing and I growing a business
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  and it's like, it's working and you know, I'm very client focused.
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  So, you know, I'm people and client focused.
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  So I'm growing this organization as it's organically double digit organic growth.
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  It's growing, growing, growing, it's going great.
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  And I'm like, okay, I'm going to go negotiate on my own behalf.
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  I read books on the subject because I'm really good about making
• 18:33
  sure I negotiate for you, Jill.
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  But I've got to learn how to negotiate for me.
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  Sometimes I've gotten nervous and anxious.
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  So I've literally read books on the subject.
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  So I went in and I negotiated on the next level.
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  And so my boss is like, well, I don't, you know, I'm like, okay,
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  I'll come back and we're going to have this conversation in a year.
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  Then I grew the business.
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  And okay.
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  I just get promoted to vice president.
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  I didn't have to convince the second time in a year's time, but I got home.
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  I called my husband.
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  I said, Hey, we're going out for dinner tonight.
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  So, so excited.
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  I got promoted to vice president.
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  Oh, my God.
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  And so we went out for dinner and I'm like, I just want to
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  celebrate this because this is it.
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  I've arrived.
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  And he said, what do you mean?
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  I said, well, this is it.
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  Ceiling.
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  Right.
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  Another.
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  And he goes.
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  What do you mean?
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  You're going to become president.
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  I said, what are you talking about?
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  He goes, you're not done yet.
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  And I went, really?
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  I never thought that was a possibility for me.
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  And it's not that I didn't believe in myself and it wasn't
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  because I didn't have confidence.
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  I mean, I got here, but I was a little overwhelmed and a little like, Oh my God.
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  And I, he planted the seed and I just saw, I saw something on Instagram this morning.
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  It was a famous author and he was talking about if there's one person
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  in the world that believes in you.
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  Now, we don't do this alone.
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  If there's one person that believes in you, and I thought about when
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  I saw that video this morning, and I thought about that moment and I
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  thought, okay, well at that moment, I wasn't ready to be president,
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  but what it told me was there was a possibility in my future to become that.
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  And if I look back over my trajectory, all of you in the, in the
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  audience, look back over your life.
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  Okay.
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  Obviously you're achievers or you wouldn't be here.
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  Okay.
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  Okay.
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  You achieved and you achieved and you achieved and you achieved.
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  So why wouldn't we be confident?
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  Okay.
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  And so I would encourage you to think about using your
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  past to predict your future.
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  Think about even your failures, what you learned from them and how
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  that made you stronger and better.
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  So that you figured out how to do it better the next time.
• 20:39
  Yeah, absolutely.
• 20:41
  And it's so great to have those people, whether it's your family
• 20:44
  member, your husband or a mentor, it was a mentor for me that said,
• 20:49
  no, you can go to Ivy league school.
• 20:51
  And I was like, what do you mean?
• 20:52
  I was the first kid to get a master's degree even.
• 20:55
  He's like, no, no, no, you can do that.
• 20:57
  And, and I did, it was only because that person planted that seed for me that I
• 21:02
  was able to even see myself or dream that.
• 21:05
  And so, That's something we can also do for others as well.
• 21:09
  It's great.
• 21:10
  You know, I think about people that, you know, Susan Denny Hall,
• 21:13
  someone I know that you know, who's a trusted friend and colleague.
• 21:17
  I call her a sister from a different mother.
• 21:20
  We talk about sisters, you're a sister smart.
• 21:22
  But in her book Decide Happy, which I read as a refresher and as a reminder.
• 21:29
  I was going through a hard time personally.
• 21:31
  And I reached out and we were talking about the losses of our parents and how
• 21:36
  that brought up all this family dynamic.
• 21:39
  And I was really in the spiral dealing with my family and my friend, Susan
• 21:45
  said, Beth, have you read the book yet?
• 21:47
  I said, well, I haven't gotten through it yet.
• 21:49
  No, I haven't read it.
• 21:50
  She, I was waiting for my coffee.
• 21:52
  She goes, go get the book, read it.
• 21:53
  And you're talking chapter, choose your people.
• 21:57
  Why choose wisely, right?
• 21:59
  Choose your people.
• 22:00
  So that's all about community.
• 22:03
  And when you think about, you know, you're not alone when with
• 22:08
  the women that are in this room.
• 22:10
  We may need to think about our community and choosing our people wisely.
• 22:17
  Are those people that believe in you, that are honest with you, that will
• 22:22
  share with you, even if it's a blind spot or an area that you need to develop,
• 22:26
  but it's so trusted and caring that they want the best for you and they're
• 22:30
  celebrating you and they're championing you and they're your cheerleader, all
• 22:34
  these C's, they're rising you up, they're helping you, it's safe and it's trusted.
• 22:39
  And it's caring, right?
• 22:41
  And so, I think it's really important to build a community like one you have.
• 22:46
  Yes.
• 22:47
  To help facilitate and help grow to be your very best to that potential
• 22:51
  in you this is a community you can just plug into like, not everybody has
• 22:56
  those people in their life that are encouraging them like that, or even
• 23:00
  at the right time and all of that.
• 23:02
  So it's a big part of what I do as a coach is just to encourage people and
• 23:06
  to believe in them and see their talent.
• 23:09
  I see how much they have to offer.
• 23:10
  And sometimes you just need somebody to tell you that.
• 23:13
  Yeah.
• 23:13
  And just a reminder to be your very best creative self, you know, this
• 23:19
  summer I decided to really invest in some restorative work for me on
• 23:24
  my creativity side because I believe that as leaders, especially senior
• 23:27
  leaders, you have to be creative.
• 23:30
  There's creative problem solving, there's creative innovation, there's creative
• 23:34
  culture building, there's creative care.
• 23:37
  And creative is like, the way to do it innovatively, efficiently,
• 23:42
  faster, better, and, and also to fuel the juices on what's next.
• 23:48
  And that's why this conversation was so impactful for me.
• 23:53
  So as I was figuring out how to craft a valuable message of care
• 24:00
  to the sister smart community, my creativity just started to, to roll.
• 24:06
  And
• 24:06
  Sure has.
• 24:07
  All these Cs started to pour out of me.
• 24:10
  And you know, now I have a draft of a message that I look forward to
• 24:14
  publishing on these ways in which we can, you know, the high seas to the
• 24:19
  C suite, how we can work together and individually and collectively to
• 24:24
  actually make a positive difference.
• 24:27
  One of the C's that I think you also have is a celebrate too.
• 24:30
  And that's something that I don't know if we do enough of really.
• 24:35
  Yeah.
• 24:35
  You know, celebration, when you think about celebration, you also think about
• 24:40
  championing, there's championing others.
• 24:42
  There's championing yourself.
• 24:43
  And along the way, we must stop and pause to celebrate.
• 24:46
  Although I said we never graduate, we have to make sure we take time to celebrate.
• 24:51
  Celebrate ourselves and our journey, you know, our wins and also others.
• 24:57
  And that's the whole cheering others and celebrating.
• 25:00
  And I believe in comedy as well.
• 25:04
  I, I believe in having fun while you work.
• 25:06
  So there's a whole component of celebrating joyfully.
• 25:10
  And so when you think about creating a culture of celebration, I don't know if
• 25:16
  you've ever heard of the fish philosophy.
• 25:18
  Yeah.
• 25:18
  It's okay.
• 25:19
  All right.
• 25:20
  Have fun, right?
• 25:21
  Play while you work.
• 25:23
  Be fully present.
• 25:25
  And in the culture that I've had the pleasure of building and fostering
• 25:30
  and growing and creating a big part of that is reward and recognition.
• 25:35
  And it's making sure that people take the time to celebrate individually
• 25:39
  and collectively teams, organizations, people that are making a positive
• 25:43
  difference and celebrating them.
• 25:45
  So it also creates a culture of value and care that people
• 25:49
  realize that they are noticed and they are valued and they matter.
• 25:55
  You know, it's funny.
• 25:56
  I was talking to my husband about this conversation and I was saying
• 25:59
  how excited I was to meet you and to have this opportunity to talk
• 26:03
  with you and to your audience.
• 26:04
  And, and I said, you know, it really, it facilitated the C's and I said,
• 26:08
  I'm just really excited about this.
• 26:10
  And he said, Beth, you know what your secret sauce is?
• 26:13
  I said, what?
• 26:14
  And as a PhD analytical chemist, right, this is, he's not a touchy
• 26:18
  feely kind of guy in that way.
• 26:20
  But he said you make people feel like they matter, no matter who
• 26:26
  they are, no matter where they are, the bus driver, the stranger, the
• 26:31
  employee, the CEO, the lab tech, the client, the patient, they all matter.
• 26:38
  And that's cause for celebration.
• 26:41
  And so when you think about celebrate, you want to think about genuinely
• 26:44
  making it so that people feel mattered.
• 26:46
  I mean, that's the outcome of celebration.
• 26:49
  It is.
• 26:49
  And it's so easy to just run onto the next thing once you finish something
• 26:53
  and not take that moment, you know, and I'm always trying to get people to stop
• 26:59
  at the end of each day even, and think about what went well today so that you
• 27:03
  can celebrate yourself because others are not going to notice as much as you will.
• 27:07
  And so, you know, you can even create your own journal that's just the things
• 27:12
  that went well and it's beautiful.
• 27:13
  You end up with this whole book of things that are positive and where does that
• 27:18
  pick you up when you have a down day?
• 27:20
  Yeah.
• 27:21
  Your daily affirmations and your daily gratitudes, right?
• 27:24
  You know, taking the time to say, who, what am I grateful for today?
• 27:28
  And what can I celebrate today.
• 27:30
  It's funny when I do my gratitudes.
• 27:33
  It's, it was this sort of a personal moment, and it sounds, I'm a little
• 27:38
  even uncomfortable to share it but I, I think it's an important moment
• 27:42
  because I do daily gratitudes and Susan talks about that in her book too.
• 27:47
  And I've done them on and off in my life.
• 27:49
  And I take the moment to stop before I even get out of bed.
• 27:53
  And I asked myself, what am I grateful for from yesterday today?
• 27:56
  And, and one day recently in the last month, it popped in
• 28:01
  and I said, I'm grateful for me.
• 28:04
  And I was like, that's sort of like a celebration and it, it caused me to
• 28:08
  pause and it was an immediate thing.
• 28:09
  And I felt a little uncomfortable at first, like, like, Oh,
• 28:13
  am I allowed to say that?
• 28:14
  You know?
• 28:15
  But I'm like, wow, I finally graduated.
• 28:16
  If you never graduate, that's another one of my saying, but if I finally
• 28:19
  put myself on the gratitude list, wow.
• 28:22
  I guess this investment of self care first before you put your mask on, before
• 28:27
  you help others on the plane, right.
• 28:28
  Self care first, then you can facilitate that.
• 28:31
  So yeah, I think that's really, really important.
• 28:33
  Oh, yes, what a great note to end on.
• 28:36
  I'm so thankful to you for making the time to come and talk to us today.
• 28:41
  And it's been such a pleasure to get to know you.
• 28:44
  And I'm really looking forward to sharing this with our whole community.
• 28:48
  Well, I'm grateful to you, Jill, and I'm grateful to your community, and
• 28:52
  it's my joy to truly help others and facilitate their success and their growth.
• 28:58
  So thank you for this opportunity.
• 28:59
  It's been really fun.
• 29:01
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• 29:04
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• 29:13
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• 29:17
  male dominated industries and systems.