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46 - Am I the Fix or Am I Building the Fix?
Last quarter I lost a doctor and my office manager of seven years. I hired a wave of new CAs and moved into the office about 50 hours a week, plus another 20 at home. The practice still posted a record quarter.
Then my quarterly prep skill showed me what I had been ignoring. When I feel pressure, I go back to doing. My team rewards it.
This episode walks through the prompts I used and the six moves I run before every board meeting. It ends with the question I am carrying into the next month. Am I the fix, or am I building the fix?
What we cover
Why a record quarter still left me working…
The skinny
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