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AI Customer Support Serves the Company NOT the Customer. This Needs a 5D New Human Upgraded Programming
AI Customer Support Bot Serves the Company Instead of the Customer
What happens when AI Customer Service refuses to respond to the customer?
In this 5D New Human Thought Transmission, John Webber shares a personal experience of being trapped inside an AI customer-service system that demanded a yes-or-no answer before allowing him to continue. When he could not move forward, the call was disconnected by the bot.
That experience opens a much bigger question:
Who is AI being optimized to serve?
When AI is built around company policies, profit, liability, and control, the customer can become…
The skinny
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