Latest / The Dr. Randi Show / The Shift Redefining Aesthetics Right Now — Carrie Strom

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The Shift Redefining Aesthetics Right Now — Carrie Strom · The Dr. Randi Show

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The views expressed in this podcast are for informational
0:06
purposes only and do not constitute medical advice.
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This episode of the Doctor Randy Show is proudly sponsored by New
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Beauty, the ultimate authority in beauty and aesthetics.
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ahead of the trends and discover what's next in beauty.
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Now let's get into the episode. Hello everyone, and welcome to
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the Doctor Randy Show, where we explore the ideas, innovations
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and people shaping the future of aesthetics, beauty, Wellness and
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longevity. I'm your host Doctor, Randy
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Boyett. She's at the center of this
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industry at the highest level. She's built and scaled brands
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that set the standard for the entire category.
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And today, she leads Hugh Gel as CEO at a pivotal moment for the
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industry. Please welcome Carrie Strom.
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Thank you Doctor Randy for having me.
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I have so much respect for you and your influence over
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aesthetics and I have been looking forward to this
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discussion with you. Well, we're very excited to have
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you here today and as usual, I will just jump right in if
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that's OK with you. Let's do it.
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So Carrie, it's no secret that you have led one of the most
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dominant portfolios in aesthetics.
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You've helped build brands that define entire categories.
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You've had a front row seat to how this industry has evolved.
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What has all of that been like for you?
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Well, first, how lucky are we to be a part of the aesthetics
1:44
industry? I have a lot of gratitude for
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the people, the customers, the consumers that make this
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industry possible. I did not start my career in
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aesthetics. I started in more traditional
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pharma, which I see as more of like a revolving door.
2:01
You learn about cardiology, you learn about urology.
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But then I started aesthetics in 2014 and that's not a revolving
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door. That's like a one way door.
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Once you get into aesthetics, you never want to look back.
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And I did have such a great opportunity to work at Allergan
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with people and customers who literally created the aesthetics
2:24
industry and what a privilege that was.
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But now in my next chapter, I'm really excited to do things
2:31
differently and I will tell you, Huge L is definitely doing
2:35
things differently. We'd love to hear more about
2:38
that and everything you're going to be doing over there.
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But before we really dive in, I want to start by asking a
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question that is kind of on the top of everybody's mind lately.
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Does the industry feel to you like it's in a strong place
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right now, or does it feel like there's a big shift taking
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place? I think that the industry has
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very strong fundamentals. So this is an industry that is a
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winning proposition for everybody involved, most of all
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for consumers who get treatments that make them feel like the
3:12
best version of themselves. But also with all of the
3:15
providers or what I sometimes call customers for us are Med
3:19
spas, doctors, CEOs who are buying our products and taking
3:24
care of the patients. It's a winning proposition for
3:27
them. And then of course, if our
3:29
providers and our patients are happy, then it's a winning
3:32
proposition for us as industry. I do think fundamentally this is
3:37
a great industry to be in. But like all industries, there's
3:40
highs and there's lows. I mean, we all lived through
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COVID, which was very scary in the moment.
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There was no playbook for that. Nobody knew what was going on.
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And hardest of all for the providers, right?
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These are people who are feeding their family, taking care of
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their staff. Very difficult decisions to make
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about having to keep their office open or closed when
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nobody knew what was going to happen.
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But I think that was a real testament to the resilience of
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this industry and of these customers and providers because
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wow, look what happened after that.
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The post COVID phenomenon really showed not only the resilience
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of our customers, but also the kind of unbridled interest of
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consumers. So when they had money in their
4:29
pockets and they had time to spend because they weren't going
4:33
into the office, where is the 1st place they went to their
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aesthetics provider. So although there's always macro
4:40
challenges, I think that's COVID and post COVID is a great
4:43
example of the resilience of this market and that fundamental
4:47
interest in aesthetics. And I think we all experienced
4:50
that panic, and then we were so excited that the whole industry
4:54
just lit back on fire again, right, Right.
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So you have run this influential book of business and aesthetics
5:03
at a global level. And now, as CEO of UGEL, what
5:08
does this next chapter represent for you?
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I thought really hard about my next chapter and I knew I wanted
5:16
to stay in aesthetics because I love the industry, I love all
5:19
the people, I love the impact we can have on patients.
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Maybe I'll just tell you a little story, kind of summarizes
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why I joined HUGE L and why I'm so optimistic about the future
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for HUGE L. So, you know, we all have our
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friends and family who have a million questions about
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aesthetics, you know, no matter where we go.
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And I was chatting with my best friend last summer, and she is
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an aesthetics consumer in terms of facials, laser hair removal,
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skin care, but she had never made the leap into injectables.
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And I asked her, I said, well, what if I told you that the
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number one best selling neurotoxin in South Korea for
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the last 10 years was recently approved by the FDA in the US?
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And she said I had no idea. And if it's number one in South
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Korea, it's got to be good. Where can I go and get this
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done? And I thought that that story
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was really indicative of the opportunity for Huge L Huge L is
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a South Korean aesthetics company and it's a very well
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known in South Korea. But the real opportunity is to
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globalize Huge L and to transform Huge L from a leading
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Korean aesthetics company to a leading global aesthetics
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company. And that's our mission.
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And the hard work has been done because the FDA approval is
6:43
here. And so that's what we're doing
6:45
right now, building the US operation while also investing
6:49
in the rest of the world. South Korea continues to be very
6:52
important for us, but that's really our vision and our
6:56
mission is to take this company that's been so successful in
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Korea and expand it globally. So that's why this was the right
7:04
moment for you. Well, yeah, and it's much
7:06
different for me. So I think the aesthetics
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ecosystem is full of all different players and they all
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really do play a very important role.
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What I was excited about was building and scaling and growing
7:21
and creating. And that comes with pros and
7:24
cons, right? You got to be real scrappy.
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You don't maybe have the resources of a big company, but
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you do have the ability to build it the way you want and learn
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from customers and learn from, you know, past experiences to
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build it the way you want. That's what's really exciting
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about Hugell right now. I had mentioned the hard work is
7:46
done with the FDA approval, but really there's so much that the
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company has already built in terms of a broad portfolio.
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There's toxins, HA fillers, skin care, topical skin boosters.
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It's just a matter of investing and building the team and making
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the decisions of where to invest.
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So you know, Huge L did a lot of good work before I got here and
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now I just want to help take them to the next level.
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Sounds very exciting. And it also sounds like if you
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really understand this industry from the inside that at a level
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that very few people do, right? And on that topic, what stands
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out to you right now in the industry that not everyone might
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be focused on right now? I do think that K Aesthetics and
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K Beauty is a huge tailwind right now and I saw this, we all
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see it. You know, I saw this far before
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I joined Hugh Gel. I have a 16 year old daughter
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who I try to give her these expensive physician dispense
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skin care that I am lucky enough to have access to and all she
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wants are the K Beauty brands from Sephora and Ulta.
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So we know that this is no longer a trend, that K Beauty is
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entrenched, but the opportunity is bringing it into the
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aesthetics business. So K beauty, which might be more
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retail, K aesthetics, which we define as in office procedures
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and more elevated treatments. K aesthetics is also a
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philosophy. It's not just about brands.
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It's about how Korean skin care is prioritized, how it's
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entrenched in the culture. It's skin first.
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It's about prevention, being youthful and natural.
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And like one of my friends I work with says, it's about being
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subtle, not snatched. And I have the opportunity to
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spend a lot of time in Korea now.
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I go about once a month, and it is absolutely a core part of the
9:48
culture. I think the consumer penetration
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is five times that of the US And so I see this as it's like a
9:57
crystal ball. You look at the Korean
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aesthetics industry and it tells you what to expect in the
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future. And as a company that's based in
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Korea, that's growing globally, I feel like this is a
10:09
competitive advantage for a huge L.
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And this is something I think that we can see that not
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everybody can. And on that topic of
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competition, you know, I think that there's more competition in
10:23
the space than we've ever seen, more products than ever.
10:27
Do you feel that that strengthens the market or
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dilutes it? I think it absolutely
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strengthens the market on the consumer standpoint, more
10:37
options as more awareness, more education on the provider
10:42
standpoint. Of course, they need more
10:44
choices to be able to have a customized approach to taking
10:48
care of their patients. And I think that, you know, high
10:52
tides float all boats. The more that we all can invest
10:56
in driving new innovation, truly novel innovation that takes good
11:00
care of patients, Invest in educating providers and
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empowering providers to be able to run successful profitable
11:09
practices. I think this is all very healthy
11:11
for the aesthetics industry. What would be scary is an
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industry where new players didn't want to join because they
11:19
think it was interesting, so I think it's a great dynamic.
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I agree, and you have been part of scaling brands that define an
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entire category. What does it?
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Take Kerry to. Build something that indoors in
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this space where things are coming and going so quickly.
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I really believe the secret sauce are the people, and this
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is absolutely a people industry. You can't get injected online.
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You go in, you see your provider, you have a
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relationship with your provider, and then also the colleagues you
11:56
work with. From an industry standpoint,
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that culture that you're building is really going to come
12:02
through to the providers. I I'm a passionate believer in
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customers first, customer orientation and external view of
12:12
the world in industry. We can't just drive into our
12:15
office, park our car and just do our work all day, right?
12:17
You have to be out and hearing what's important to our
12:21
customers, the Med spas, plastic surgeons, the dermatologist.
12:25
And if we do this right, I think that a provider first
12:30
orientation of course will help with market share because you'll
12:34
position your product in a way that is attractive to the
12:38
provider. But even more importantly, it
12:41
can help grow the whole market for everyone because at the end
12:44
of the day, you know, we don't inject the patients, the
12:48
providers do. And as long as we can make them
12:51
successful and they're able to make money and grow their
12:55
practice and train their injectors to drive beautiful
12:58
outcomes. Then the.
12:59
Whole market will grow and consumers will have more
13:03
options. And the most common question I
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get which is who's the best injector in Orange County, New
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York City, Austin, TX. That answer gets broader and
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broader as the providers get more and more successful.
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Carrie, you have operated a level where you're not just
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participating in the market, you're really influencing where
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it goes. How do you think that that
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changes the way you make decisions today and what you'll
13:28
be doing at Hugo? Well, we're only as good as our
13:32
word and our reputation and our legacy, right.
13:36
So I have a very long term view to this market.
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I have been a part of the aesthetics ecosystem for more
13:43
than 10 years and I'm hoping to be a part of it for a lot
13:47
longer. And so the decisions that we
13:50
make now, we have to think carefully about the implications
13:53
they have in the future. So whether it's products that we
13:57
launch, whether it's you know, campaigns and data that we
14:01
generate, we really have to think is this the right thing
14:06
for the market? Not is this the right thing for
14:09
the company today, but is this the right thing for the market
14:13
in the next 1-5 and ten years. And that long term orientation
14:17
gets easier the longer you're in the industry because you learn
14:21
from your mistakes, you see what works and doesn't work, and you
14:24
truly invest. And like I said, the provider,
14:27
because the provider is really the nucleus of this entire
14:31
ecosystem. So on that topic, because you've
14:34
been, you know, it's such a high level and making so many
14:37
important decisions, was there a moment in your career where you
14:42
had to make a decision that really changed their trajectory
14:46
of things and the right path forward wasn't exactly the
14:48
obvious? So there is a lot of times that
14:53
these inflection points happen in your career and sometimes you
14:56
don't even know what's happened until it's over, right?
14:58
You look back and you say, wow, that was a big decision point in
15:02
my career. I've had them personally in
15:04
terms of career choices. So for example, I started my
15:08
career at Pfizer in New York City.
15:11
I was there for 11 years right out of college and it was a
15:15
great place to be. But when Allergan called in
15:18
2011, it was an offer I couldn't refuse.
15:21
It required moving my family from New York City.
15:25
It was a bit of a lateral move, so it wasn't like it was this
15:28
big, you know, career acceleration.
15:30
And in hindsight, that was the best career move I could have
15:33
made. There's also decisions that you
15:36
don't make that are very important and you know, we are
15:41
always looking at new innovations and new companies
15:45
and products to either acquire or in license or invest in.
15:50
And sometimes deciding not to do those things ends up being the
15:55
right decision to make. So I think taking big risks and
15:59
also passing on things have been critical inflection points in my
16:04
career. So, Carrie, when you look at the
16:06
industry as a whole right now, where do you see the real
16:10
strength and the real vulnerabilities as well?
16:14
The vulnerabilities in the industry are if we're too
16:16
inwardly focused. So if we're focused on our own
16:21
complex portfolio or our own PNL internal stakeholders, which is
16:27
an important part about running a business.
16:29
But if that becomes the major focus, that can be a risk.
16:34
The real opportunity is thinking ahead to what consumers need.
16:38
If we can bring truly innovative products to consumers, that will
16:43
drive consumer interest and demand, which will then benefit
16:46
providers. And I know I'm a broken record
16:49
with the provider focus, but that makes their job easier.
16:53
And then if they're successful, the entire industry can thrive.
16:56
On the flip side of that, what do you think is the biggest risk
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that we see in the industry as it's evolving right now?
17:06
There are a lot of risks and opportunities and aesthetics.
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I think more opportunities than risks.
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But if we are not thinking about consumer needs at all time,
17:18
which does also include macroeconomics and consumers
17:23
interest in things like GLP ones and other ways they spend their
17:27
money, then we could get left behind.
17:32
So if we are being reasonable and practical about serving the
17:37
needs of consumers, making sure that we are positioning our
17:42
products and meeting them where they are from an economic
17:45
standpoint. And also to help them think
17:47
through as a Wellness and lifestyle product versus
17:52
something that's just niched into aesthetics.
17:55
That it's just a different way of thinking versus you know, 10
17:58
years ago everything was just medical aesthetics.
18:02
Now we're moving more towards really feeling like the best
18:05
version of yourself with holistic treatments that include
18:09
Wellness, skin, weight, hair, everything.
18:14
I couldn't agree more. The whole approach of, you know,
18:18
vitality, longevity, it's full circle now.
18:22
People don't just want one treatment.
18:24
They want to come in and feel like they're getting an entire
18:27
experience and that we're addressing all of that.
18:30
And I believe that the companies and the clinics that are
18:33
recognizing that are moving full speed ahead and those that are
18:38
trying to stay in their little niche are getting left behind.
18:41
So I think that we have to be open to what's really happening
18:45
in the market and there is a big change.
18:47
We want to not only look good, we want to feel good at the same
18:50
time and have that full experience.
18:53
And just to add to that, I really do think that is the core
18:56
philosophy of K Aesthetics. The last time I was in Korea, I
19:01
had the opportunity to visit a clinic and get the whole
19:04
treatment experience. Definitely a job perk of going
19:08
to Korea every month. And I'll just tell you a little
19:11
bit about it 'cause I do feel like it exemplifies this idea of
19:15
holistic treatment and Wellness. I checked in and they prepared
19:18
me for a 30 minute facial massage focusing on trigger
19:24
points and it was meant to relax me for my treatments.
19:28
So what a treat that was for 30 minutes, then I was numbed and
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then we all know the numbing procedure.
19:34
I was numbed in the beautiful realm using aromatherapy and
19:38
then I had the treatments and the treatment.
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In Korea, you never come for just one thing.
19:44
It truly is holistic. Some call it stacking multimodal
19:49
because K aesthetics philosophy understands that these treatment
19:54
goals are not served by 1 modality alone.
19:57
And gosh, I got a huge gel toxin, huge gel HA skin booster,
20:04
PDRNPLLA, all of the injectables all at once.
20:10
That was the experience. And so it really is about.
20:13
Taking care of the whole patient, taking care of the
20:16
holistic aesthetics needs, and the K aesthetics philosophy is
20:20
teaching us how to do that. Wow, that sounds amazing.
20:24
Now I want that treatment. So.
20:26
That. Sounds well next time you're
20:28
there and I will show you around.
20:30
I love it. It sounds phenomenal.
20:32
So when we look ahead in aesthetics, what do you feel
20:37
will still matter a few years from now?
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Well, I think toxins have always been and will always be the
20:44
mainstay of aesthetics. We have seen other sort of #2
20:49
products come and go. I do believe HA fillers are a
20:53
bit of the peanut butter and Jelly to cosmetic neurotoxins.
20:56
Although there is a bit of a secular shift away right now, I
21:01
do think there are continue to be core to a physician's
21:05
practice. I think skin health never goes
21:08
out of style. It's just the modality of how we
21:11
take care of skin health. So we've made such great
21:14
progress from topicals alone. Tropicals in themselves have
21:18
made great progress. And then the lasers, EBD,
21:22
injectable treatments that never existed before, I think will
21:27
really help to entrench skin quality and skin health as kind
21:33
of neck and neck with toxins as the two mainstays of this
21:36
business. I think that skin health has
21:38
become such an amazing topic, right?
21:41
Because we used to just go in for any old treatment and not
21:44
worry. We were like, well, my skin
21:46
could be a hot mess, but this treatment should fix me.
21:48
And now we're realizing that if you don't have that foundation
21:51
of skin health, you don't get those same results.
21:54
And I think there's a huge focus on that, and I love to see it.
21:58
I agree. And it addresses this
22:00
fundamental concern of a fear of an unnatural look.
22:03
There's two reasons why consumers don't get injected,
22:07
and one is the fear of an unnatural look.
22:09
And two is cost. And so I think skin quality
22:14
treatments address #1 and then I guess #2 cost.
22:19
It depends on where you're going and what you're doing.
22:21
Absolutely. So, Carrie, as we start to wrap
22:25
up, as you think about everything in front of you, you
22:28
know, at huge L and in the industry in general, what feels
22:33
the most important to you to get right right now?
22:37
I'm most excited about building a team at Huge L, And like I
22:42
said, this is a people business and the people that we work with
22:46
day in and day out are the most important decision and
22:50
investment that we will ever make.
22:52
So as we build upon the global team that we have for Huge L and
23:00
really create this US operation that we're scaling right now,
23:04
it's about building this culture And the culture of the US Huge L
23:09
aesthetics business is really a startup mode.
23:13
And although we're a big giant company in Korea, it very much
23:17
feels like a startup experience for the US operation.
23:21
And that's attracting a very unique type of person, people
23:26
who want to build and create. Our culture is really defined by
23:30
three things. 1 is, like I said, this high customer focus
23:34
orientation that we're looking externally, constantly talking
23:39
to customers about what they need and defining our results
23:42
based on their success #2 is the acronym GSD Get stuff done.
23:50
This hiring people that roll up their sleeves and low
23:55
bureaucracy to get the work done and then #3 is humility.
24:00
And I think this is very important in the aesthetics
24:03
industry is being able to work well together, collaborate, take
24:10
your work seriously, but don't take yourself seriously and
24:15
treat every idea like a good one, no matter where it comes
24:20
from. So really excited about building
24:23
the US huge L Aesthetics team, a group of people who are low
24:28
bureaucracy, high hustle and all about the customer.
24:32
Well, it sounds like an exciting few years ahead of you and as
24:36
you think about what comes immediately next and the
24:40
products and you know it looks like you have a great line up
24:43
planned, where is your main focus going to be first?
24:47
So we are laser focused on launching Letebo with our huge L
24:53
sales force and that will happen in the second-half of this year.
24:57
So right now we are in hiring and building mode and we have a
25:02
great partnership with Benev. Benev is distributing Latibo to
25:07
one set of customers and huge L reps will be distributing Altibo
25:13
to another set of customers. We're really working on
25:16
positioning Lettivo clearly for our customers.
25:19
Lettivo known as the number one best selling cosmetic neurotoxin
25:24
in South Korea for the past 10 years.
25:26
It's new to the US, but not new to the rest of the world.
25:31
It's available in 70 different markets, 44 million vials sold.
25:36
So it's really all about just leveraging that global
25:38
experience and bringing it to the US And that's what we're
25:42
really focused on is making sure that we do it in a way that
25:46
we're meeting the needs of our providers.
25:48
And because we are in the startup mode, it does give us
25:51
the opportunity to work closely with our providers to make sure
25:55
every decision we make is meeting their needs.
25:57
From how we build our customer ordering platform to how we
26:01
deploy our sales reps, everything is including the
26:04
voice of our customer and our provider.
26:07
Anything else that you'd like to share with our viewers and
26:10
listeners about what's coming next for Carrie Strom?
26:14
Well, we love Letibo and toxins, but we are actively looking for
26:18
portfolio expansion and innovation.
26:21
Aesthetics is a market that is hallmarked by novelty and
26:26
newness and trying new things. And so we are excited to bring
26:31
our huge L Korean skin care to the US and we'll be doing that
26:36
within the next year. Also our Korean topical skin
26:40
booster that can be used post procedures.
26:44
Again, these are products that Futile has in other parts of the
26:47
world. It's just a matter of bringing
26:49
them to the US On top of that we have an active R&D and business
26:55
development strategy where we're looking high and low for the
27:00
right products or procedure to bring to our portfolio.
27:05
Recently in Korea, we announced a Co promote for human ECM
27:11
extracellular matrix injectable. And so that's just one example
27:17
of a fit for purpose deal in Korea.
27:19
That will stay in Korea, but we'll be looking to do other fit
27:23
for purpose deals in other parts of the world, specifically the
27:26
US. I can't wait to try all these
27:29
new initiatives and products, so I'd love for you to come back
27:33
again before the end of the year and tell us how everything is
27:37
doing. And by then I will have tried it
27:38
all. We can talk about it.
27:41
I would love it. Well, I'd love to take you into
27:43
our speed round, Carrie, if you have the appetite for it and get
27:47
your opinion on some industry hot topics and ingredients,
27:51
things that are happening as an expert in the industry that you
27:54
are, and then a little bit of getting to know Carrie, OK?
27:58
OK, that sounds fun. All right, so here we go.
28:02
At home, red light masks. My husband uses it every day.
28:07
Me too, so I'm right there with him.
28:09
Wellness Ivs offered at Med spas I.
28:13
Think it's an interesting option to have exosome.
28:17
Facials in or out? In.
28:20
At home micro needling rollers. Out.
28:24
Collagen drinks and powders. Then.
28:27
Combining exosomes and RF micro needling in or out?
28:31
Then. Skin tightening threads in or
28:34
out. Then.
28:37
PRF under eye treatments. In.
28:41
AI beauty diagnostics. Out.
28:44
Oral beauty supplements trying to replace topicals in or out.
28:49
Out. Skin flooding hydration trend.
28:54
Don't know. So I've watched the influencers
28:58
do it if they just apply like 7 different toners and it's just
29:01
like this skin flooding technique.
29:03
Some of them swear by it. I have not tried it, but I've
29:06
seen, you know, some of the influencers from other countries
29:09
and whatnot are trying it. So they're bringing it here to
29:11
the US now. Well, what I learned from your
29:14
Key Beauty podcast is that more is not always better for these
29:19
ingredients and these topicals, so.
29:23
Yeah, I'm with you on that. OK, Injectable skin boosters.
29:27
Yes, in. Peptide rich serums.
29:32
In. Retinal the next Gen. is for two
29:35
retinol. I love retinol, so in.
29:39
Growth Factor. Skin care.
29:41
In. Skin barrier protection and skin
29:44
slugging that goes along with that.
29:47
In. Overnight resurfacing masks.
29:50
Don't know. Niacinamide in everything these
29:54
days, in or out. Sure, in.
29:57
Exfoliating toners. In.
30:00
Fermented ingredients. In.
30:04
Now we're going to get a little personal and just dive into
30:07
getting to know Carrie for a few questions, OK?
30:10
OK. Are you an early morning thinker
30:13
or a late night problem solver? Both.
30:16
I like to get up and start taking things off my mind and
30:20
putting them to action, and then unfortunately at night I like to
30:24
Stew over things until I fall asleep.
30:28
I love that. What is 1 Luxury?
30:31
You'll never apologize for the CEO.
30:34
Flying business class. What is your superpower as a
30:37
leader? Optimism.
30:39
If you weren't in aesthetics, what industry would you be
30:43
making moves on instead? When I was in college, I was a
30:48
nanny for a family with special needs and it was one of the best
30:54
things I ever did and I'd love to get back into that in the
30:57
future. Are you a quick decision maker
31:00
or a chronic overthinker? Quick.
31:03
What's the most uncorporate thing about you?
31:06
Karaoke. I'd love to see that one word
31:11
your team would use to describe your leadership style.
31:15
Authentic. When you hit a wall, what is
31:17
your reset? Move Family.
31:20
One product you can't live without that's not from your own
31:23
brand. Oh, I love Joe Malone sense what
31:29
motivates. You more fear of failure or
31:31
vision of success. Vision of success.
31:35
When you walk into a room, what's the first thing you want
31:38
people to feel? Comfortable to speak up.
31:43
If someone shadowed you for one day, what would surprise them
31:46
most about you? Multitasking heels or sneakers
31:51
heels? What's 1 beauty product you
31:54
always have in your bag? Lip gloss.
31:57
Do you hit the snooze or get up right away?
32:00
Get up right away. What's the last show that you
32:03
binge watched? Oh, love story.
32:06
JFK Junior and Carolyn Bessette. So good, so good.
32:10
Do you answer emails at midnight or wait until the next day?
32:14
I answer emails at midnight for my Korea team, but I try to wait
32:19
till the morning for my. U.S. team, what instantly makes
32:22
you lose your patience? I instantly lose my patience
32:26
when people cannot find a way to yes.
32:30
No mentality, no patience. And that's a wrap on our Speed
32:35
round. Thank you for being so gracious
32:37
and joining us for that and for an exceptional show today.
32:41
And we're very excited to see what Hugh Gel and Carrie Strong
32:45
bring to the market. So thanks so much for joining us
32:48
today. Carrie, thank you, Doctor Randy.
32:50
It was very fun. Well, thanks for tuning in
32:53
everyone, to the Doctor Randy show, where we are redefining
32:57
what's next, one conversation at a time.
33:00
We'll see everybody again next week.
33:02
Doctor Randy Boyett holds a PhD and is a recognized leader in
33:06
the aesthetics and medical industry.
33:08
She is not a licensed medical doctor.
33:10
All commentary and product recommendations are based on
33:13
industry expertise and are provided for informational
33:16
purposes only.