Latest / Keys To The Shop : Equipping Coffee Shop Leaders

212 : Refining your Leadership and Systems in a Crisis
The time to lean into optimizing your operations and how you show up as a leader is now. As we get used to the "new normal" everyday, we need to take time to look at some critical elements of the work we do in the middle of the crisis and how it what we can do to create excellence in the face of uncertainty, and inspiration in a time of fear.
Today you and I will go over 6 areas I believe need to be focused on and refined in order to thrive right now and to create a culture that both cares for the present while investing in the future.
Today we will cover:
SOPs
Importance of Communication…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.