Latest / Earn Your Leisure / RYAN LESLIE MADE $2 MILLION OFF AN ALBUM THAT SOLD 17,000 COPIES
Transcript
- 0:01Speaker 1: This episode is brought to you by P and C Bank.
- 0:03Speaker 1: A lot of people think podcasts about work are boring,
- 0:06Speaker 1: and sure they definitely can be, but understanding of professionals
- 0:10Speaker 1: routine shows us how they achieve their success little by little,
- 0:14Speaker 1: day after day. It's like banking with P and C Bank.
- 0:18Speaker 1: It might seem boring the safe plan and make calculated
- 0:21Speaker 1: decisions with your bank, but keeping your money boring is
- 0:24Speaker 1: what helps you live or more happily fulfilled life. P
- 0:27Speaker 1: and C Bank Brilliantly Boring since eighteen sixty five. Brilliantly
- 0:32Speaker 1: Boring since eighteen sixty five is a service mark of
- 0:35Speaker 1: the PNC Financial Service Group, Inc. P and C Bank
- 0:39Speaker 1: National Association Member FDIC. I know you have this dispyramid
- 0:44Speaker 1: of of relationships. Yeah, I'm interested because in the pyramid
- 0:51Speaker 1: you start with obviously at the bottom of the social media.
- 0:54Speaker 2: Why is that?
- 0:56Speaker 3: Well, I would say that social media is almost like
- 0:59Speaker 3: a virtual representation of walking around the streets of New York. Right, So,
- 1:05Speaker 3: anyone that you see on the streets of New York,
- 1:06Speaker 3: or riding the trains or however you're walking around New York,
- 1:10Speaker 3: you actually do have the option of speaking to them, right, So,
- 1:16Speaker 3: You could be in Times Square and you know it's
- 1:19Speaker 3: ten twenty thousand people in Times Square. As long as
- 1:22Speaker 3: they're standing there and walking the same street with you,
- 1:24Speaker 3: you have the option of speaking with them. Whether they're
- 1:27Speaker 3: going to speak to you is up to them. You
- 1:32Speaker 3: have the option same on the internet, right, social media, Twitter, LinkedIn, Instagram,
- 1:37Speaker 3: whatever social platform you're on. As long as they're there
- 1:40Speaker 3: and they're sharing, you also have the option of reaching
- 1:44Speaker 3: out and speaking to them. Whether it's through a direct message,
- 1:46Speaker 3: whether it's in a comment, whether it's in a retweet
- 1:48Speaker 3: or reply, whatever it is. They obviously have the option
- 1:52Speaker 3: of whether they would like to respond. The connectivity is there,
- 1:57Speaker 3: So I would say the expected response and that's why
- 2:01Speaker 3: you just said, oh in New York, because there's already
- 2:04Speaker 3: the building, it's already built in. The expected response time.
- 2:08Speaker 3: So once you start on social media and you're basically
- 2:11Speaker 3: and that's basically a virtual representation of what's happening in
- 2:15Speaker 3: the world. If you're just walking around, the expected response
- 2:20Speaker 3: time or the expectation for a response is very low.
- 2:25Speaker 3: Once you can move up and you actually can get
- 2:28Speaker 3: an email address, that expectation for a response goes up.
- 2:33Speaker 1: Yeah, so you went social media. I think you said.
- 2:37Speaker 3: Email, right, so you get from DMS to email. The
- 2:40Speaker 3: beauty of email as well is the fact that nine
- 2:43Speaker 3: times out of ten, when you get someone's email, you've
- 2:46Speaker 3: been introduced by someone. So you say, like just how
- 2:48Speaker 3: I say, hey, put me in touch with your guy
- 2:50Speaker 3: from the R and B and he's doing texting. I'm
- 2:54Speaker 3: going to get a warm introduction, so it's not just
- 2:56Speaker 3: me reaching out random. Yeah, I'm getting a warm introduction email, right.
- 3:01Speaker 3: That can also happen on text. What I like about text, though,
- 3:04Speaker 3: is the fact that text allows you to turn up
- 3:07Speaker 3: from texting to a phone conversation very quickly. And when
- 3:12Speaker 3: you have that kind of rapport, you're really going to
- 3:16Speaker 3: see who wants to work with you when you can
- 3:19Speaker 3: take stock of who actually answers your phone call, especially
- 3:24Speaker 3: in twenty twenty, who's actually going to answer the phone call?
- 3:26Speaker 2: Right?
- 3:27Speaker 3: And then that continues up the pyramid. Okay, yo, we
- 3:30Speaker 3: had a phone call. Hey, look, why don't you pull
- 3:32Speaker 3: up at this time? You got that in person, and
- 3:35Speaker 3: then you continue moving up the pyramid from this.
- 3:37Speaker 2: So, yeah, I want to talk about super phone. Before that,
- 3:41Speaker 2: I wanted to go back to that you said you
- 3:42Speaker 2: made two million dollars after off that album when you
- 3:47Speaker 2: took it off, So can you detail, like, how did
- 3:49Speaker 2: you do that? Was it through e merged? Was it
- 3:50Speaker 2: through live shows? A combination of everything? Live live made
- 3:55Speaker 2: up the majority live shows. Yeah.
- 3:57Speaker 3: So when I put my number on Twitter say everybody
- 4:00Speaker 3: shoot me a text, there were thirty five thousand people
- 4:02Speaker 3: that texted in the first response that everyone got. And
- 4:07Speaker 3: whether you're texting you know you're texted me for the
- 4:10Speaker 3: first time, or you see any of these other celebs,
- 4:12Speaker 3: I mean they're now six seven years later, everybody finally
- 4:15Speaker 3: caught on.
- 4:15Speaker 1: You know what I'm saying.
- 4:17Speaker 3: The first response is it needs to be automated right
- 4:21Speaker 3: for you to be able to manage the scale, And
- 4:24Speaker 3: that first response is always thanks for texting. I would
- 4:27Speaker 3: love to know who you are, so please, you know,
- 4:30Speaker 3: put your information in my phone, right because I'm not
- 4:32Speaker 3: gonna type everybody's information. So here's a form you can
- 4:35Speaker 3: you can actually put your information in my phone so
- 4:37Speaker 3: I know who's even texting me at that point. The
- 4:42Speaker 3: difference I would say between my twenty thirteen campaign and
- 4:48Speaker 3: the campaigns that I'm seeing now is that there was
- 4:52Speaker 3: a very specific intent captured at the initiation of the conversation.
- 4:58Speaker 3: So I didn't just say, hey, here's my number, shoot
- 5:00Speaker 3: me a text. What's up. I said, look, shoot me
- 5:02Speaker 3: a text to get my new album. So they shot
- 5:06Speaker 3: me a text. I already know the reason they're texting
- 5:09Speaker 3: is to.
- 5:09Speaker 1: Give new product.
- 5:11Speaker 3: What's your information? Once I have the information, here's the
- 5:14Speaker 3: link to get the album. Once that intent is captured,
- 5:17Speaker 3: then you have an incredibly high conversion rate. So one
- 5:20Speaker 3: out of every two, about seventeen thousand people actually bought
- 5:22Speaker 3: that record. They bought it for ten dollars. That's one
- 5:24Speaker 3: hundred and seventy thousand, right. The difference though, is that
- 5:28Speaker 3: I now have a rolodex, a record, a ledger of
- 5:32Speaker 3: every single person that's willing to actually spend money with
- 5:35Speaker 3: me directly. So now not only do you I have names,
- 5:39Speaker 3: not only do you have emails, not only to have telephone numbers,
- 5:42Speaker 3: I have city and state and country information. So now
- 5:47Speaker 3: I'm going on tour.
- 5:48Speaker 1: Got the real goal? You're going on tour.
- 5:51Speaker 3: People go to concerts because it is a social experience.
- 5:57Speaker 3: So yeah, you might go to the concert of none
- 5:59Speaker 3: of your friend want to go, you still figure out
- 6:01Speaker 3: a where you go by yourself, but you're still in
- 6:03Speaker 3: a room with a bunch of people. You guys are
- 6:05Speaker 3: connected by the fact that you appreciate the artist that's
- 6:07Speaker 3: on stage. For me, in that situation, even though only
- 6:11Speaker 3: seventeen thousand people in my phone actually bought my record,
- 6:15Speaker 3: they all brought a friend or two or three or
- 6:18Speaker 3: five to the concerts. When I announced them, we sold
- 6:22Speaker 3: forty thousand tickets sixty euros a ticket. You could do
- 6:26Speaker 3: the math.
- 6:26Speaker 1: That's like five albums right there.
- 6:30Speaker 3: You know, And so it's really just and like I said,
- 6:34Speaker 3: you know, there's obviously ancillary income that happens from that.
- 6:37Speaker 3: There's publishing revenue and merchandise, et cetera. For me, you know,
- 6:43Speaker 3: I really prefer digital goods because you know, there's a
- 6:49Speaker 3: cost of goods. You know, when you have merchandise, and
- 6:52Speaker 3: there's a cost of inventory, there's a cost of shipping.
- 6:54Speaker 3: And so digital goods for me have always been my
- 6:58Speaker 3: preference just because they have unlimited scale and as long
- 7:03Speaker 3: as you're delivering value, hopefully your content is gonna be
- 7:06Speaker 3: ever green. And so that's why I always I always
- 7:11Speaker 3: remind an artist that even though you may feel like
- 7:15Speaker 3: your music is outdated, to you, it's actually brand new
- 7:21Speaker 3: for the person who's hearing it for the first time.
- 7:24Speaker 3: And the reality is that even if you went platinum,
- 7:28Speaker 3: there is still a large number of people around the
- 7:34Speaker 3: world who have yet to have even heard your record
- 7:36Speaker 3: one time. So you have the ability in music, which
- 7:40Speaker 3: is always why I say, look, just create the best
- 7:42Speaker 3: music you possibly can, because great music is ever green,
- 7:47Speaker 3: you know. And so you know, I'm doing some real
- 7:49Speaker 3: estate development and investments in Brooklyn, and so you know,
- 7:56Speaker 3: sometimes you'll walk into some of the whether it's the
- 7:58Speaker 3: mom and pop stores or or just the bodegas or wherever,
- 8:02Speaker 3: and they'll be playing some great, you know, old school music.
- 8:05Speaker 3: I've never heard the record before. I'm putting my shuzama
- 8:07Speaker 3: up because for me, it's still that experience of discovering
- 8:10Speaker 3: that music for the first time. It's thirty forty years old.
- 8:13Speaker 1: You know.
- 8:13Speaker 2: I love what you said as far as like, how
- 8:15Speaker 2: many people don't know you? Because that happened, I realized that,
- 8:19Speaker 2: like now with the podcast has become very popular, especially
- 8:22Speaker 2: in our community, and we went to an event curl Fest.
- 8:24Speaker 2: I don't know if you're heard of it. Yeah. One
- 8:26Speaker 2: of our guests on the podcast, a friend of all
- 8:28Speaker 2: she does it. So we had curl Fest this year
- 8:30Speaker 2: and it's like twenty thousand women and not a lot
- 8:33Speaker 2: of men, and like at least probably like twenty twenty
- 8:37Speaker 2: people came up to us like, yeah, we love your podcast.
- 8:39Speaker 2: So at first I'm like, this is dope, Like we
- 8:41Speaker 2: feel like, you know, we made it. But then I'm
- 8:43Speaker 2: thinking twenty people recognized us, which is dope. But there's
- 8:47Speaker 2: twenty thousand people here, Like how many people? We still
- 8:50Speaker 2: got so much more to penetrate day.
- 8:52Speaker 1: I tell them every day, like my life is so
- 8:55Speaker 1: much duality. Like I go to work, most of my
- 8:57Speaker 1: coworkers don't even know I do a podcast. I walk
- 8:59Speaker 1: down the stree. Most people don't even know I'm a teacher.
- 9:02Speaker 1: But like there are rare cats, like we're in Houston
- 9:04Speaker 1: and somebody will say, oh, you know, I love your podcast.
- 9:06Speaker 1: It's like this is cool. But now we got so
- 9:09Speaker 1: much con penetration.
- 9:11Speaker 2: You can never get thinking that you like made it
- 9:13Speaker 2: because yeah, there's always a bunch of people.
- 9:15Speaker 1: That don't have no clue.
- 9:16Speaker 3: Yeah, and also just to be just to keep it
- 9:19Speaker 3: one hundred, you still can be ridiculously wealthy just from
- 9:23Speaker 3: a niche audience, you know, I would say that you
- 9:28Speaker 3: know they're they're there. Exists a number of gen zers
- 9:35Speaker 3: that may not even know who Oprah is.
- 9:37Speaker 2: Right, that's the fact.
- 9:38Speaker 3: The audience though, that she's created, that's her niche audience,
- 9:41Speaker 3: and that's a that's a loyal audience. And that audience
- 9:46Speaker 3: is not just limited to the viewers. It's also limited
- 9:48Speaker 3: to the television executives that love her content and want
- 9:53Speaker 3: to syndicate it right. And so I think that you know,
- 9:58Speaker 3: the I would say the conundru of scale, or the
- 10:02Speaker 3: dilemma if you will, of scale is unless you really
- 10:06Speaker 3: have the technological infrastructure to have a direct relationship with
- 10:12Speaker 3: each one of your listeners at scale, you're better off
- 10:15Speaker 3: having a manageable, manageable audience in terms of size, so
- 10:20Speaker 3: that you can actually have a depth of a relationship
- 10:23Speaker 3: with those folks. I have folks, you know. You look
- 10:27Speaker 3: at my socials, my socials compared to the biggest stars
- 10:33Speaker 3: or influencers on Instagram, I'm sitting at three hundred and
- 10:36Speaker 3: sixty thousand followers. I know that in my core though,
- 10:39Speaker 3: I have folks that have spent four or five, six, seven,
- 10:43Speaker 3: ten thousand dollars with me and I know every dollar
- 10:45Speaker 3: they spent, I know the products they like, et cetera.
- 10:48Speaker 3: And so you know that depth of relationship on it.
- 10:53Speaker 3: And that's sort of in any vertical, in any circumstance,
- 10:57Speaker 3: the depth of relationship is always going to year. I
- 11:00Speaker 3: would say, just a greater reward in general.
- 11:03Speaker 1: Sometimes less it's.
- 11:04Speaker 2: More, less is more. A lot of times.
- 11:06Speaker 1: This is This is a prime example of it. Erners,
- 11:33Speaker 1: what's up. You ever walk into a small business and
- 11:35Speaker 1: everything just works like the checkout is fast, the re
- 11:39Speaker 1: seats are digital, tipping is a breeze, and you're out
- 11:42Speaker 1: the door before the line even builds. Odds are they're
- 11:46Speaker 1: using Square. We love supporting businesses that run on Square
- 11:49Speaker 1: because it just feels seamless. Whether it's a local coffee shop,
- 11:53Speaker 1: a vendor at a pop up market, or even one
- 11:55Speaker 1: of our merch partners. Square makes it easy for them
- 11:58Speaker 1: to take payments, inventory, and run their business with confidence,
- 12:03Speaker 1: all from one simple system. One of the things we
- 12:05Speaker 1: love most is seeing neighborhood businesses level up. Business West
- 12:09Speaker 1: Indian spired writing our community that started with a small
- 12:12Speaker 1: takeout counter. Now with Square, they've been able to expand
- 12:16Speaker 1: into a full sit down restaurant and even started catering
- 12:19Speaker 1: events across the city. That's the kind of growth that
- 12:22Speaker 1: inspires us, and it's powered by Square. Square is built
- 12:26Speaker 1: for all types of businesses, from the corner bagel shop
- 12:29Speaker 1: that turned into a local chain, to the specialty market
- 12:32Speaker 1: with thousands of unique items, to the stylists who's been
- 12:35Speaker 1: holding you down for years. If you're a business owner
- 12:38Speaker 1: or even just thinking about launching something soon, Square is
- 12:42Speaker 1: hands down one of the best tools out there to
- 12:44Speaker 1: help you start, run and grow. It's not just about payments,
- 12:48Speaker 1: it's about giving you time back so you can focus
- 12:51Speaker 1: on what matters most ready. To see how Square can
- 12:54Speaker 1: transform your business, visit Square dot com backslash go backslash
- 12:59Speaker 1: eyl to learn more that Square dot com backslash, go
- 13:03Speaker 1: backslash y L. Don't wait, don't hesitate. Let's Square handle
- 13:07Speaker 1: the back end so you can keep pushing your vision forward.