Latest / Bloomberg Intelligence / Black Friday Special
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- 0:24Speaker 2: On this Friday after Thanksgiving, Jeff Chang joins us. He's
- 0:27Speaker 2: a president of vest Financial. You know, it's great, Jeff
- 0:31Speaker 2: to have you here. I'm looking at the S and
- 0:33Speaker 2: P five hundred year to date up fifteen percent. I've
- 0:35Speaker 2: got the NASHTAC up twenty percent. Boy, that is solid performance.
- 0:40Speaker 2: I don't care where you are, who you are, What
- 0:42Speaker 2: do you do for twenty twenty six?
- 0:43Speaker 3: Do you think?
- 0:45Speaker 4: Yeah, great to be here.
- 0:46Speaker 5: You know, I still think the biggest driver of growth
- 0:49Speaker 5: is going to be AI. It's also what's interesting now,
- 0:52Speaker 5: it's also going to be the greatest source of volatility.
- 0:55Speaker 5: I mean, you can even see today with the CMB
- 0:57Speaker 5: and data centers like this is really going to be
- 1:00Speaker 5: what's going to be driving the market overall into the
- 1:03Speaker 5: next year. I think also, you know, on a larger basis,
- 1:06Speaker 5: you're kind of weighing between kind of the macro factors, cooling,
- 1:11Speaker 5: inflation AI, but also you know, earnings catching up to
- 1:15Speaker 5: valuations what we've seen today, you know, with multiples being
- 1:18Speaker 5: on the higher end of the spectrum.
- 1:21Speaker 6: Yeah, so this AI trade, I mean it's definitely changing.
- 1:23Speaker 7: There's rotation involved, right, I mean, do you still stick
- 1:26Speaker 7: with the nvideos or do you start looking at some
- 1:28Speaker 7: of the other companies like the alphabets now that are
- 1:30Speaker 7: very involved with our TPUs.
- 1:33Speaker 5: Yeah. I think there's definitely growing competition, but I think
- 1:37Speaker 5: when you look at Nvidia, it's still the bell weather
- 1:40Speaker 5: for AI hardware. You know, from there because when you
- 1:44Speaker 5: look at AI and the foundational parts of it, you're
- 1:46Speaker 5: looking at you know, compute, data centers, networking and cloud
- 1:49Speaker 5: and cooling. Isn't that as well? But I think when
- 1:53Speaker 5: you look at Nvidia, it's sits very kind of right
- 1:56Speaker 5: in the center as far as foundational parts of a
- 2:00Speaker 5: given that you know, one thing is that they've also
- 2:04Speaker 5: if you look at the numbers and four guidance has
- 2:06Speaker 5: been pretty strong. I do think where you start to
- 2:09Speaker 5: see a little bit of volatility is the idea that
- 2:10Speaker 5: competition is coming in. And so if you start to
- 2:13Speaker 5: look at you know, the likes of Microsoft really planting
- 2:15Speaker 5: the flag and cloud, and then like you said, Google
- 2:18Speaker 5: and Alphabet coming in into the AI chip space as well,
- 2:21Speaker 5: So we can't see some volatility there, but mostly the
- 2:24Speaker 5: dominance of Nvidia we'll see is going to be pretty
- 2:27Speaker 5: strong into twenty twenty six.
- 2:29Speaker 2: Fanny, I think I'm oh for a lifetime trying to
- 2:31Speaker 2: call the top of a bubble.
- 2:33Speaker 3: You know, I just never.
- 2:35Speaker 6: Possibly won't even try doing that both.
- 2:37Speaker 2: I was selling stock Boy cranking at IPO's March of
- 2:41Speaker 2: two thousand with a vengeance and no idea. Yeah, like
- 2:44Speaker 2: five minutes later it was over. So how do you
- 2:48Speaker 2: and how do investors in general? Jeff do you think?
- 2:50Speaker 2: How do you think about a bubble? And are we
- 2:53Speaker 2: in a bubble? Are we at the top of the bubble?
- 2:55Speaker 2: How do you think about that?
- 2:57Speaker 5: I don't think as far as like you've probably seen
- 3:01Speaker 5: recently in the news of soft Bank and the like
- 3:03Speaker 5: Superior Teal selling their positions in Nvidia, I actually don't
- 3:06Speaker 5: think that's an indication of people getting out due to
- 3:09Speaker 5: a bubble. I think, sure, are the are the AI
- 3:12Speaker 5: stocks in hyper skillers expensive? Yeah? I could you can
- 3:15Speaker 5: make an argument for that, But when you're thinking about
- 3:18Speaker 5: AI and the idea that it might be a bubble.
- 3:20Speaker 5: This is very different than something like you know, if
- 3:23Speaker 5: you were to look at crypto, I would say that
- 3:26Speaker 5: this is a structural shift. Now, selectivity matters where you're
- 3:31Speaker 5: actually going to be in AI. But I think what
- 3:33Speaker 5: we're seeing is a generational shift as far as you know,
- 3:36Speaker 5: because AI is going to diffuse into mainstream as far
- 3:39Speaker 5: as anywhere from logistics to enterprise software, you know, healthcare,
- 3:45Speaker 5: defense is.
- 3:45Speaker 4: Going to go everywhere there.
- 3:47Speaker 5: I think where you're seeing a lot of people misunderstanding
- 3:50Speaker 5: is and when we've seen this story play out before,
- 3:53Speaker 5: is the idea that, okay, we've seen a huge amount
- 3:56Speaker 5: of investment into AI, uh you know, and you know,
- 3:59Speaker 5: hundreds of bill dollars, where as in the actual earnings
- 4:02Speaker 5: you're talking to twenty you know, twenty five thirty billion
- 4:05Speaker 5: in actual earnings. But this is where you start to
- 4:09Speaker 5: if you pull back the curtain a little bit. Keep
- 4:11Speaker 5: in mind your earnings is based off of accounting depreciation,
- 4:14Speaker 5: which tends to front load your expenses, and it doesn't
- 4:18Speaker 5: account for the earnings potential over the long term at
- 4:20Speaker 5: least seen this play out before. If you look at
- 4:23Speaker 5: going back, like fiber optics, there are billions of dollars
- 4:26Speaker 5: on front end investment, but we hadn't seen the trillions
- 4:30Speaker 5: of dollars of earnings potential that came out in many
- 4:32Speaker 5: years afterwards. So you know, like they always say, you know,
- 4:35Speaker 5: history doesn't repeat itself, but it does rhyme. I think
- 4:37Speaker 5: what you're seeing here is kind of the fiber optic
- 4:40Speaker 5: Internet type situation. We're really fundamentally changing, you know, how
- 4:44Speaker 5: we do business going forward.
- 4:45Speaker 7: So you say, the foundation of long term AI is sound,
- 4:47Speaker 7: but where do the revenues come from? And what are
- 4:49Speaker 7: you projecting out in terms of revenue for these companies
- 4:52Speaker 7: that are spending a fortune on AI.
- 4:55Speaker 5: Yeah, So it like they said, like selectivity matters. So
- 5:00Speaker 5: if you're talking about you know, the Microsoft metals, Metas,
- 5:04Speaker 5: the Googles, and the videos of the world, those they
- 5:07Speaker 5: are going to touch every part of AI, whether or not,
- 5:10Speaker 5: whether or not the earnings are going to be generated
- 5:12Speaker 5: from industrials, whether you know, industrial animation, whether it's going
- 5:16Speaker 5: to be generated from healthcare, they're going to be at
- 5:19Speaker 5: the center. Given that the core foundation being cloud, compute, data.
- 5:23Speaker 4: Centers, and networking.
- 5:25Speaker 5: So that's really where if you're looking as a long
- 5:27Speaker 5: term investor, who are where the earnings are more sustainably
- 5:32Speaker 5: and more higher probability of actually realization is.
- 5:37Speaker 4: Being at kind of that center.
- 5:38Speaker 5: I think where you start to get a little bit dicey,
- 5:40Speaker 5: is you know, trading on the hype, going for these
- 5:43Speaker 5: types of moonshot type trades where you're looking at small
- 5:47Speaker 5: cap stocks and maybe in small robotics or so on
- 5:51Speaker 5: and so forth. That's where you start to get a
- 5:52Speaker 5: little bit of dicey as far as will we see
- 5:55Speaker 5: that earnings realization to justify the valuations.
- 5:58Speaker 2: You know, Vonnie, I remember the beginning of this whole
- 6:01Speaker 2: AI discussion maybe three years ago. Gene Monster from deep
- 6:04Speaker 2: Water Asset Management, to me is one of the best
- 6:07Speaker 2: technology analysts on Wall Street. He said, Hey, think about
- 6:10Speaker 2: a continuum of what's important. Let's put electricity like from
- 6:14Speaker 2: zero to one hundred. Electricity he puts it ninety five.
- 6:17Speaker 2: The Internet he puts at seventy AI he put it
- 6:21Speaker 2: like ninety right there. I mean that, So every time
- 6:24Speaker 2: I think about, jeez, maybe we're kind of in a ball.
- 6:26Speaker 3: I know. He was so right. So, Jeff, where do
- 6:30Speaker 3: we go from here? What's the next way to play it.
- 6:32Speaker 2: If I've played out my Nvidia trade, maybe I've played
- 6:35Speaker 2: out my Microsoft Microsoft trade on AI. What's the next
- 6:39Speaker 2: leg do you think for this whole investment thesis.
- 6:43Speaker 5: Yeah, so this is very similar to let's say, in
- 6:47Speaker 5: nineteen ninety nine and two thousand in the tech boom,
- 6:50Speaker 5: that a lot of these pumply traded companies people were
- 6:52Speaker 5: taking kind of bets here and there. I actually believe
- 6:55Speaker 5: if you then really kind of fast forward the tape,
- 6:58Speaker 5: you'll notice that the real winners, the companies that really
- 7:01Speaker 5: want to kind of the Internet boom. The facebooks of
- 7:03Speaker 5: the world, the Netflixes of the world, the Airbnb's of
- 7:06Speaker 5: the world, they weren't around. They were in startup mode.
- 7:08Speaker 5: So I think a lot of folks that are trying
- 7:11Speaker 5: to play the AI trade, a lot of the facebooks
- 7:14Speaker 5: in AI of tomorrow are going to be in venture
- 7:18Speaker 5: They're going to be in early stage or middle stage
- 7:21Speaker 5: startups that are really being able to innovate, move fast,
- 7:25Speaker 5: kind of break things kind of mentality. I think, like
- 7:28Speaker 5: I said, the next wave, it's not publicly traded, especially
- 7:32Speaker 5: in the AI space. I think, like I said, the
- 7:34Speaker 5: foundational parts, like you know, the hyperscalers and the videos
- 7:37Speaker 5: of the world are publicly traded, but I think a
- 7:39Speaker 5: lot of the next wave of software and usage cases
- 7:43Speaker 5: across all industries are actually in private markets right now.
- 7:47Speaker 7: All right, well, Jeff, we have to leave it there,
- 7:49Speaker 7: but thank you so much for joining us today. And
- 7:51Speaker 7: I know you're in Las Vegas, so if you're putting
- 7:53Speaker 7: anything putting on black today that is best Financial President
- 7:58Speaker 7: and co founder.
- 7:59Speaker 3: Jeff, stay with us. We're from Bloomberg Intelligence coming.
- 8:02Speaker 8: Up there for this.
- 8:07Speaker 1: You're listening to the Bloomberg Intelligence podcast. Catch us live
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- 8:21Speaker 7: So let's bring in our next guest to talk a
- 8:22Speaker 7: little shopping. We have Julie Bornstein. She is the CEO
- 8:26Speaker 7: of Daydream, which is an AI agent for fashion retail
- 8:29Speaker 7: in particular.
- 8:30Speaker 6: Julie, thank you so much for joining.
- 8:31Speaker 7: First, just explain a little bit what a fashion agent
- 8:34Speaker 7: for retail can do.
- 8:35Speaker 6: For me when I go online.
- 8:38Speaker 9: Yes, well, ultimately the goal is to be a personal
- 8:40Speaker 9: stylist in your pocket.
- 8:42Speaker 10: Today. What we do is we allow you to let.
- 8:45Speaker 9: Us know what you're looking for using whatever you want to. Say,
- 8:48Speaker 9: you have a Christmas party with your office in a
- 8:53Speaker 9: bar in New York City, and we can help you
- 8:55Speaker 9: find what you're looking for. We make it easier to shop,
- 8:59Speaker 9: and we also allow you to post a picture and
- 9:02Speaker 9: then we can help you find something that looks like that.
- 9:05Speaker 3: So I don't know where to go here, Julie.
- 9:08Speaker 2: But of shoppers say they're using AI tools for holiday shopping.
- 9:13Speaker 2: That's according to a horse pull for MasterCard.
- 9:16Speaker 3: Are retailers are they ready for that? They are they
- 9:19Speaker 3: trying to take advantage of that? How are they performing here?
- 9:22Speaker 9: It's early days for the retailers, but they are starting
- 9:26Speaker 9: to learn how to both appear through some of these
- 9:30Speaker 9: different chat surfaces and they are also trying to figure
- 9:34Speaker 9: out how to use AI to make the customer experience
- 9:37Speaker 9: better on their sites. Some of them are doing interesting
- 9:39Speaker 9: things get up, H and M. They're also participating with
- 9:42Speaker 9: us Daydreams. So because we're sort of the first AI
- 9:45Speaker 9: shopping platform, they can partner with us and their show
- 9:50Speaker 9: up as customers are explaining what it is that they're
- 9:52Speaker 9: looking for in a whole new way. Julie.
- 9:54Speaker 7: We always hear when it comes to AI that is
- 9:57Speaker 7: all about the prompt, right, So what are customers doing
- 9:59Speaker 7: and how should we prompt better?
- 10:02Speaker 10: It's a great question.
- 10:03Speaker 9: I mean we see prompts that are everything from I'm
- 10:06Speaker 9: going to a wedding and I want to wear a
- 10:08Speaker 9: pink dress, but all look like a cupcake too. I'm
- 10:11Speaker 9: going to a wedding and I want to wear a
- 10:13Speaker 9: revenge dress in the selt burn. So we have lots
- 10:17Speaker 9: of different kinds.
- 10:18Speaker 6: I want to see what the hallucinations are for those
- 10:19Speaker 6: of users.
- 10:20Speaker 10: Yeah, exactly what the cupcake dress looks like.
- 10:24Speaker 9: People are very creative and the truth is that every
- 10:27Speaker 9: consumers are just learning how to prompt, and so part
- 10:29Speaker 9: of what we do is also give them ideas so
- 10:32Speaker 9: that if they're starting to look, and then once they
- 10:34Speaker 9: get used to it, people will write very long things
- 10:36Speaker 9: with very descriptive details of what they're looking for.
- 10:39Speaker 2: I've seen some technology use some apps on the iPhone,
- 10:43Speaker 2: take a screenshot of something and then it brings you
- 10:47Speaker 2: right into a shopping environment.
- 10:49Speaker 3: Talk to us about where that is right now, where
- 10:52Speaker 3: that's going.
- 10:53Speaker 10: Yeah, that's going to just get better and better.
- 10:55Speaker 9: I think the idea of being able to screenshot something
- 10:58Speaker 9: on the new iOS allows you to instantly you don't
- 11:01Speaker 9: even have to open an app bring up results from
- 11:04Speaker 9: any of the apps that you have already downloaded. So
- 11:07Speaker 9: if you have Daydream downloaded on your phone and you
- 11:10Speaker 9: screenshot anything from Instagram or as you're walking around and
- 11:13Speaker 9: you see someone wearing something you like, you have the
- 11:16Speaker 9: ability instantly to pull up the results that are closest
- 11:19Speaker 9: to that product, and if that product still exists, you
- 11:22Speaker 9: can get that exact product.
- 11:24Speaker 10: So it's pretty cool and it's a pretty quick way.
- 11:26Speaker 9: And what we're seeing is younger generation gen Z is
- 11:29Speaker 9: very higher use case for that. They're just used to
- 11:33Speaker 9: being able to snap anything and then be able to
- 11:36Speaker 9: find what they're looking for.
- 11:38Speaker 7: So if I screenshot something, it sends a whole load
- 11:42Speaker 7: of information into the background of my phone.
- 11:44Speaker 6: Is that right?
- 11:45Speaker 7: That sounds a little dangerous to me. It means I
- 11:46Speaker 7: should probably stop screenshotting things.
- 11:49Speaker 9: No, it's really if you choose to then use the
- 11:52Speaker 9: search mechanism for it. So in general, screenshots are not
- 11:56Speaker 9: you know, nothing's happening with them until you decide to
- 11:59Speaker 9: do something with that screenshot. So you know, if you're
- 12:02Speaker 9: looking for a product, it's pretty safe.
- 12:04Speaker 2: So all right, how about this warm but not bulky
- 12:09Speaker 2: coat under three hundred dollars. Where is the AI thingamajig
- 12:14Speaker 2: going to take me?
- 12:16Speaker 9: Well, on daydream, it's going to take you to a
- 12:18Speaker 9: set of results that match that kind of query, and
- 12:22Speaker 9: then we'll see lots of results from around the web
- 12:25Speaker 9: and we will once you find what you're looking for,
- 12:28Speaker 9: you link out to the brand or the retailer that
- 12:31Speaker 9: sells that product. So similar to the way Google works,
- 12:34Speaker 9: we're basically sort of a search and discovery platform that
- 12:36Speaker 9: then helps you find the retailer to buy from.
- 12:39Speaker 2: All right, well, in the world of search, it's search
- 12:42Speaker 2: optimization type thing. Is that is there a similar type
- 12:46Speaker 2: thing here in the world of AI.
- 12:48Speaker 9: So it can depend on what the business model is.
- 12:51Speaker 9: In our case, we are totally focused on finding you
- 12:54Speaker 9: the best product for you that matches both the query
- 12:57Speaker 9: and your personal preferences as we learn about you, and
- 13:00Speaker 9: so it's not an issue of whatever you know, whoever
- 13:04Speaker 9: pays the most gets the way to show you what
- 13:08Speaker 9: their product is. But in some cases, you know, there's
- 13:10Speaker 9: an ad base model.
- 13:11Speaker 10: Ours is not.
- 13:12Speaker 7: Julie Open ai on Amazon both made headlines this week
- 13:15Speaker 7: with shopping launches. How are their products different to yours?
- 13:19Speaker 7: Are they compatible to use together or how are you
- 13:21Speaker 7: dealing with that competition.
- 13:23Speaker 10: We're really excited about it.
- 13:24Speaker 9: I think in general shopping, you know, this is the
- 13:26Speaker 9: first season where AI is really going to improve the
- 13:31Speaker 9: shopping experience, and it's only going to get better. I
- 13:33Speaker 9: think the fact that they're both doing this is very
- 13:35Speaker 9: validating to us. They're separate, but ours is totally focused
- 13:38Speaker 9: on fashion, and so if you go to either of
- 13:40Speaker 9: those platforms, you'll find that you were kind of generally
- 13:44Speaker 9: across all categories, but a little bit less focused on
- 13:47Speaker 9: a single category. And so shopping and fashion is so
- 13:50Speaker 9: nuanced that, you know, daydream is better for that.
- 13:54Speaker 2: So, Julie, what are your clients telling you here about
- 13:57Speaker 2: this holiday shopping season. What's the level of optimism because
- 14:00Speaker 2: there are a lot of economic cross currents out there.
- 14:03Speaker 9: Yeah, that really are I think that this year is
- 14:06Speaker 9: going to be bigger than last year, but probably not
- 14:09Speaker 9: by a huge amount. What we're seeing is that there's
- 14:12Speaker 9: a lot of excitement for all of the sales that
- 14:14Speaker 9: are going on this week for Cyber Week, and so
- 14:17Speaker 9: what we have is a daydream broadcast on It's a
- 14:21Speaker 9: broadcast channel on Instagram where you can actually see all
- 14:24Speaker 9: the brands and all of the offers that they're giving you.
- 14:27Speaker 9: What we know is that a lot of people are
- 14:29Speaker 9: saving the things that they want to buy and coming
- 14:31Speaker 9: back today to go see if they're on sale.
- 14:35Speaker 7: You have a lot of experience raising money and bringing
- 14:38Speaker 7: companies to market and so on. You sold your previous
- 14:40Speaker 7: company to Pinterest actually, and you've been on the boards
- 14:43Speaker 7: of you know, Sweet Green, Redfin Weight Watchers, so much experience.
- 14:47Speaker 7: What is the environment like now for consumer companies and
- 14:50Speaker 7: raising money.
- 14:52Speaker 10: It's interesting.
- 14:53Speaker 9: It's a very strange environment because the role of AI
- 14:56Speaker 9: has kind of thrown everything off, and so I think
- 14:59Speaker 9: every everybody who has an interesting angle with AI is
- 15:04Speaker 9: definitely able to get conversations going. I think that if
- 15:08Speaker 9: you're not doing something with AI right now, it needs
- 15:11Speaker 9: to be a very unique proposition. It is a very
- 15:14Speaker 9: AI focused fundraising environment. Doesn't mean that there aren't other
- 15:18Speaker 9: ideas that are great and out there, but certainly the
- 15:21Speaker 9: fact is that AI can help pretty much every aspect
- 15:24Speaker 9: of building a business right now, and so you want
- 15:27Speaker 9: to be able to show how you have an advantage
- 15:29Speaker 9: leveraging AI that other people don't have, so you have
- 15:32Speaker 9: to figure out what your moat is.
- 15:33Speaker 7: Julie is partially the reason it's such an AI type
- 15:37Speaker 7: of fundraising environment because all these dollar donors are invested
- 15:42Speaker 7: in AI themselves.
- 15:46Speaker 9: No, I think it's more because everyone believes it's going
- 15:49Speaker 9: to shape the future, and it's still early, so it's
- 15:52Speaker 9: hard to know exactly how. But if you're not actually
- 15:55Speaker 9: taking advantage of it, it seems like a really missed
- 15:58Speaker 9: opportunity because it will change to the way everyone does work,
- 16:01Speaker 9: from the way employees work, to the way products are made,
- 16:04Speaker 9: to the way supply chains run, to the way consumers
- 16:07Speaker 9: experience a HI.
- 16:09Speaker 2: So what's the next step here for AI? Do you think, Julie,
- 16:12Speaker 2: is there another natural progression?
- 16:15Speaker 9: I think that there will be a lot of evolutions
- 16:17Speaker 9: in the models. I also think we'll start to see
- 16:20Speaker 9: over the next year or two a lot more consumer
- 16:23Speaker 9: experience is changing. So we haven't seen a lot of
- 16:26Speaker 9: that yet other than going directly to some of these
- 16:28Speaker 9: new chatbots.
- 16:30Speaker 10: But if you think about.
- 16:31Speaker 9: All the things you do in your day to day life,
- 16:34Speaker 9: things will get a little bit smoother and smarter. As
- 16:36Speaker 9: a result of AI, and there will be new businesses
- 16:39Speaker 9: that come along, like Daydream that just make shopping, for example, easier, smoother,
- 16:44Speaker 9: and more personal.
- 16:45Speaker 2: All right, great stuff, Thank you so much. We really
- 16:47Speaker 2: appreciate Julie Bornstein. She's the founder and CEO at Daydream.
- 16:52Speaker 3: And stay with us. More from Bloomberg Intelligence coming up
- 16:55Speaker 3: after this.
- 17:00Speaker 1: To the Bloomberg Intelligence Podcast. Catch us live weekdays at
- 17:03Speaker 1: ten am Eastern on Apple, Cocklay and Android Auto with
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- 17:10Speaker 1: your podcasts, or watch us live on YouTube Now.
- 17:14Speaker 2: For more on the state of the consumer on this
- 17:15Speaker 2: Black Friday, is Andrea Barnardo, a seasoned business leader and
- 17:20Speaker 2: board director in consumer brands and retail Andrew, thanks so
- 17:23Speaker 2: much for joining us here. What's the mood of retailers
- 17:29Speaker 2: here going into this holiday shopping season? There certainly are
- 17:31Speaker 2: a lot of economic crosswinds out there.
- 17:35Speaker 11: The retailer is actually quite optimistic, especially compared to where
- 17:39Speaker 11: they were last year. At the beginning of this year,
- 17:41Speaker 11: we thought tariffs and tax cuts would drive consumer behavior,
- 17:45Speaker 11: and while tariffs still remain a big concern, consumers are
- 17:49Speaker 11: also absorbing something much more subtle. The ripple effects of
- 17:52Speaker 11: a shutdown, fewer government services, a cold housing market, and
- 17:56Speaker 11: large company layoffs. So frankly, the eccount of feels contradictory.
- 18:02Speaker 11: But spending is holding, as we've just seen in Q
- 18:04Speaker 11: the Q three earnings reports, they are holding. Households are
- 18:08Speaker 11: more cautious, but customers are still spending in a really
- 18:11Speaker 11: selective way.
- 18:13Speaker 6: What are they buying.
- 18:14Speaker 7: Andrea Deloyde is seeing a lower average spend for the
- 18:16Speaker 7: Black Friday Cyber Monday. But you know, these statistics sometimes
- 18:20Speaker 7: can be misleading in the sense that people will continue
- 18:23Speaker 7: to spend or they've already started spending.
- 18:25Speaker 11: That's such a great question because when we talk about
- 18:27Speaker 11: the contradiction of seeing spending the customers being more selective,
- 18:32Speaker 11: I like to define it as the customer isn't stepping back,
- 18:35Speaker 11: they're really reprioritizing and they're doing a purposeful reallocation. So
- 18:40Speaker 11: when you think about what they're spending on, they're kind
- 18:42Speaker 11: of three big shifts that are happening. One, customers are
- 18:45Speaker 11: moving towards intelligent value. They're looking for things that have function,
- 18:49Speaker 11: meaning utility, longevity, so they can feel like they're really
- 18:53Speaker 11: getting a return on their investment.
- 18:55Speaker 4: Two their consolidating purchases.
- 18:58Speaker 11: And so one of the interesting things we've seen is
- 19:00Speaker 11: in some of these QB earnings reports.
- 19:03Speaker 4: Is where some of the values are going down.
- 19:05Speaker 11: We are seeing higher ticket prices and higher order values
- 19:09Speaker 11: on top of lower order numbers. And so this means
- 19:12Speaker 11: customers are consolidating purchases, they're sticking with fewer retailers, They're
- 19:17Speaker 11: leaning heavily into loyalty programs and also convenience. And then finally,
- 19:22Speaker 11: customers are shopping to reduce stress.
- 19:24Speaker 4: They're choosing products.
- 19:25Speaker 11: And services that save time, that simplify life and add comfort.
- 19:30Speaker 3: How about availability inventory?
- 19:32Speaker 2: If I'm going to go out and get my kid
- 19:33Speaker 2: the Gi Joe with the Kung Fu grip, is it
- 19:35Speaker 2: going to be in the stores?
- 19:38Speaker 4: It will be.
- 19:39Speaker 11: That's one of the really interesting things that happened this
- 19:41Speaker 11: year with tariffs, a lot of companies pulled.
- 19:44Speaker 4: Their inventory forward.
- 19:46Speaker 11: So whether you were planning on a shorter cycle as usual,
- 19:49Speaker 11: they actually said, let's pull inventory for the next year
- 19:52Speaker 11: so we can get goods into stores and online. So yes,
- 19:55Speaker 11: hopefully your kid's toy will be their in store, and
- 19:58Speaker 11: if not, I can tell you. With the improvement in
- 20:02Speaker 11: AI and technology, they are surely going to offer you
- 20:05Speaker 11: something that they think is just as compatible.
- 20:08Speaker 7: I was speaking to the CEO of a toy company
- 20:10Speaker 7: just on Wednesday, I guess, and he was saying that
- 20:13Speaker 7: a toy that was maybe twenty dollars before the pandemic
- 20:16Speaker 7: is now forty dollars for various reasons. So there was
- 20:19Speaker 7: a pandemic right the supply chain snawfoods, and then inflation
- 20:22Speaker 7: thanks to that, and then inflation from you know, fiscal
- 20:26Speaker 7: spending and so on, and now we're right up to
- 20:28Speaker 7: almost double what it was before.
- 20:30Speaker 6: Are we seeing that? Are we seeing that kind of
- 20:32Speaker 6: inflation across the board?
- 20:34Speaker 11: Yes, we are, and it's happening in more categories than other.
- 20:37Speaker 11: So you're mentioning toys, disposables, groceries. We are seeing that
- 20:41Speaker 11: inflation across the board. And to your point, it has
- 20:44Speaker 11: to do with the general inflation. It has to do
- 20:46Speaker 11: with terraiffs because while companies have absorbed some of the
- 20:49Speaker 11: tariff costs, many of them have actually passed.
- 20:52Speaker 4: It right on to consumers.
- 20:53Speaker 11: And so this is why consumers are being much more
- 20:56Speaker 11: selective about where they purchase, and related to that, to
- 21:00Speaker 11: trade down or explore alternative options. If it's a commodity item,
- 21:04Speaker 11: they might actually say, let me go explore this other
- 21:06Speaker 11: brand that might be a little bit cheaper, or buy
- 21:08Speaker 11: the generic version of that to help capture some of
- 21:11Speaker 11: that value back.
- 21:13Speaker 2: What's promotional environment out there these days? Andrea, Am I
- 21:17Speaker 2: going to get deals when I go to the store,
- 21:19Speaker 2: assuming I actually do go shopping.
- 21:22Speaker 11: You won't get deals. They will be very selective deals.
- 21:25Speaker 11: So as retailers and businesses are looking at their inventory,
- 21:28Speaker 11: they want to be much more precise about what they're promoting.
- 21:32Speaker 11: So they're going to be focused on where do they
- 21:34Speaker 11: have a lot of inventory, what can they replace fast,
- 21:37Speaker 11: what's going discontinued, where.
- 21:39Speaker 4: Are you going to get that value?
- 21:41Speaker 11: And even in some areas, they are going to price
- 21:44Speaker 11: promote on items where they know you will add on.
- 21:46Speaker 11: So you won't find full deals across the board. You
- 21:49Speaker 11: won't see fifty percent off side wide as much as
- 21:52Speaker 11: you used to, But what you will see is on
- 21:54Speaker 11: specific categories they're certainly discounting, but at the same time
- 21:59Speaker 11: they will bemting those discounts because they know this is
- 22:02Speaker 11: the holiday season, they know customers are focused on value,
- 22:05Speaker 11: so they're still going to put those select deals right
- 22:07Speaker 11: in front of you, So it feels like the same
- 22:09Speaker 11: velocity as it did in previous years.
- 22:11Speaker 7: What's popular when it comes to fashion and retail and
- 22:15Speaker 7: department store retail in that sense. Coles for example, reporting
- 22:18Speaker 7: the other day and their strategy under the previous CEO
- 22:21Speaker 7: who was ousted was to focus on fragrances and petits,
- 22:24Speaker 7: and that strategy seems to be working even for the
- 22:26Speaker 7: incoming CEO who's now been made permanent. But it struck
- 22:30Speaker 7: me as odd that suddenly fragrances are very popular.
- 22:34Speaker 11: They are, and fragrances have to do with that longevity
- 22:37Speaker 11: and value. Customers want something that they know they can
- 22:39Speaker 11: use over time, and so what you'll see is right now,
- 22:42Speaker 11: you'll see purchases in what I call functional tech. So
- 22:46Speaker 11: if you need a new laptop, if you need a TV,
- 22:48Speaker 11: things that you need that will have a long term
- 22:51Speaker 11: value to you, also fragrances and well, and it's something
- 22:54Speaker 11: where you feel like you'll get your return, it will
- 22:56Speaker 11: last over a period of time as well as you
- 22:58Speaker 11: will feel good about yourself. And then finally, there are
- 23:01Speaker 11: other areas in beauty and in luxury, and many of
- 23:05Speaker 11: these retailers, especially those that have multi brand portfolios. We
- 23:09Speaker 11: have seen their luxury brands, whether it's home furnishings or apparel,
- 23:13Speaker 11: actually outperform. And that still goes to the value, which
- 23:16Speaker 11: you don't often see value in luxury. But what happens
- 23:19Speaker 11: is customers think, Okay, at least if nothing else, I
- 23:22Speaker 11: have longevity and I have resale value.
- 23:25Speaker 2: Hey, Andrew, you say that share of wallet is the
- 23:28Speaker 2: real battle this season, not just traffic.
- 23:30Speaker 11: What do you mean by that, Well, what we're seeing
- 23:33Speaker 11: is that with these average order values going up, what
- 23:36Speaker 11: customers want is they want to go to a one
- 23:38Speaker 11: stop shop. And so where retailers are competing is they're
- 23:41Speaker 11: adding services, they're adding shipping, they're making sure they're inventory
- 23:45Speaker 11: and logistics are there.
- 23:46Speaker 4: So that you can add more to your purchase in
- 23:49Speaker 4: one stop.
- 23:50Speaker 11: One of the big opportunities that I'm seeing is bundling.
- 23:53Speaker 11: We've often heard about bundling when it comes to travel
- 23:56Speaker 11: and dieting, but when it comes to bundling, if you
- 23:59Speaker 11: were able to to talk about a gift set, or
- 24:01Speaker 11: add the pants with the shirt, or combine a whole
- 24:04Speaker 11: set of items, customers always see that as an opportunity.
- 24:07Speaker 11: And so you see that retailers are using that to
- 24:09Speaker 11: increase their ticket values right now.
- 24:12Speaker 7: Yeah, I love all the words associated with a bundling
- 24:14Speaker 7: and a whole, yeah and unlox my whole today. I
- 24:17Speaker 7: love getting holes, but I never I never seem to
- 24:19Speaker 7: feel to afford them. Andrea, thank you so much for
- 24:22Speaker 7: joining us today. A fun conversation there, and a serious
- 24:24Speaker 7: conversation too with Andrea Vornado, much appreciated consumer brands and
- 24:29Speaker 7: retail experts.
- 24:31Speaker 3: Stay with us or from Bloomberg Intelligence coming.
- 24:33Speaker 1: Up there for this, you're listening to the Bloomberg Intelligence podcast.
- 24:41Speaker 1: Catch us live weekdays at ten am Eastern on Apple,
- 24:44Speaker 1: Cocklay and Android Auto with the Bloomberg Business app. Listen
- 24:47Speaker 1: on demand wherever you get your podcasts, or watch us
- 24:50Speaker 1: live on YouTube.
- 24:52Speaker 7: Let's talk something that maybe isn't going to be so
- 24:55Speaker 7: calm though in the coming weeks, tariffs taking their toll
- 24:57Speaker 7: on consumers and companies alike. Our next guest says tariffs
- 25:01Speaker 7: are now one of the biggest variables in retail margins.
- 25:04Speaker 7: Joining us to discuss as Ryan Peterson, founder and CEO
- 25:06Speaker 7: of flex Sport, a leader in global supply chain technology. Ryan,
- 25:10Speaker 7: thank you so much for joining I would have thought
- 25:13Speaker 7: that things would have calmed down a little bit. We
- 25:15Speaker 7: have at least some kind of certainty, albeit we're waiting
- 25:18Speaker 7: for a Scolds decision, but we have some kind of
- 25:19Speaker 7: certainty over tariffs at the moment.
- 25:22Speaker 6: What are supply chains like? Is there's still chaos out
- 25:24Speaker 6: there or are we.
- 25:25Speaker 7: Getting to some kind of ability to see the future.
- 25:31Speaker 8: Somewhere in between.
- 25:31Speaker 12: I think people are getting more used to the fact
- 25:33Speaker 12: that you have to operate and a lot of uncertainty,
- 25:35Speaker 12: and brands are figuring out how to be agile about
- 25:38Speaker 12: it and a lot of different strategies where.
- 25:39Speaker 8: They can do that.
- 25:40Speaker 12: But there's still a lot of you mentioned scotis that
- 25:43Speaker 12: that big core case is coming. People are hoping and
- 25:46Speaker 12: praying for a refund and it's actually you know, there's
- 25:50Speaker 12: a lot of variables here. You have to figure out
- 25:52Speaker 12: how much of the duties, how much of the tariffs
- 25:54Speaker 12: do you want to pass through to your customer. Goldman
- 25:56Speaker 12: Sachs reporting about thirty seven percent of the duties are
- 25:58Speaker 12: getting passed through, with nine percent getting forced on the supplier,
- 26:04Speaker 12: and the balance is just hitting earnings for these companies.
- 26:07Speaker 12: So there's that and then even just calculating the duties
- 26:10Speaker 12: is harder than ever before the nature of the stacking tariffs,
- 26:15Speaker 12: where there's all these different tariffs, they just.
- 26:16Speaker 8: Keep getting layered on each other.
- 26:18Speaker 12: We've seen more traffic to our tariff simulator on our
- 26:21Speaker 12: website than to the overall website.
- 26:24Speaker 2: So it's interesting, Ryan, do we think that companies are
- 26:29Speaker 2: going to try to push more of those costs through
- 26:33Speaker 2: going forward as opposed to absorbing them into their P
- 26:36Speaker 2: and L statement.
- 26:38Speaker 12: You only have two choices kind of. I mean, I
- 26:40Speaker 12: get you can renegotiate things with your factory. That's not
- 26:42Speaker 12: a choice, that's something you're going to always try to do.
- 26:45Speaker 12: And then you have two choices. It's do you pass
- 26:47Speaker 12: it through and or do you eat the costs?
- 26:50Speaker 8: And the good businesses will pass it through.
- 26:52Speaker 12: I think that's you know, one of the hallmarks of
- 26:53Speaker 12: a good business is your ability to pass through price increases,
- 26:57Speaker 12: but a lot of companies can't. So may not even
- 27:00Speaker 12: be a choice as much as you'd like to. The
- 27:02Speaker 12: moment you raise your prices, you start to lose demand.
- 27:04Speaker 12: So yeah, then longer term you have some more options
- 27:07Speaker 12: around moving supply chains, but it's become so difficult because
- 27:11Speaker 12: you know it's not just hey, exit China, move your
- 27:13Speaker 12: factory somewhere else. Tariffs on India are just about the
- 27:16Speaker 12: same as China, and they might pop up anywhere in
- 27:18Speaker 12: the world that with the way things have been.
- 27:19Speaker 7: Going, ryan, are we done with all the avoiding certain
- 27:22Speaker 7: areas because you know, there's a drought in one canal,
- 27:25Speaker 7: and there's war and potentially in another canal, and there's
- 27:28Speaker 7: you know, terrorism in another part of the globe, or you.
- 27:32Speaker 6: Know, are we back to everyone can ship everywhere?
- 27:37Speaker 12: I know we're definitely not back to normalcy there. And
- 27:39Speaker 12: the container volumes going through the Suez Canal are still
- 27:44Speaker 12: down about seventy five percent since the HOUTI started to
- 27:50Speaker 12: cut that channel off at the end of a couple
- 27:53Speaker 12: of years ago, and actually just last week created a
- 27:56Speaker 12: poly market on this. Now you can bet on anything
- 28:00Speaker 12: out bet on whether when traffic will return to normal
- 28:03Speaker 12: through the Suez Canal. It's not very it's pretty thinly
- 28:06Speaker 12: traded right now. We'll see if we get some more
- 28:07Speaker 12: signal out of that. But there are some rumors that
- 28:10Speaker 12: will start to come back to life next year and
- 28:12Speaker 12: ships will return, but for now they're going all the
- 28:14Speaker 12: way around Africa and polymarket has me at thirty seven
- 28:17Speaker 12: percent to return in Key one. I think that's free
- 28:20Speaker 12: money I'm taking. That won't happen side of that shore.
- 28:23Speaker 6: Hey, we're ignoring that part of the conversation. What about
- 28:25Speaker 6: the Panama Canal, Well, Panama's been.
- 28:28Speaker 8: There ongoing thing ever since they re engineered it.
- 28:30Speaker 12: So they widened the canal in back in twenty fifteen.
- 28:34Speaker 12: And you know, the Panama Canal runs on fresh water,
- 28:36Speaker 12: so if you widen the canal, more fresh water flows
- 28:38Speaker 12: out of the canal into the ocean than when it
- 28:41Speaker 12: was narrower. And so ever since they've done that with
- 28:45Speaker 12: the same amount of rain, you've now had these periodic
- 28:48Speaker 12: moments where there's just not enough water to operate the canal.
- 28:51Speaker 12: We're currently in a normal period, but a couple of
- 28:54Speaker 12: two years ago it was really bad. They could only
- 28:56Speaker 12: operate about two thirds capacity on that. That's going to
- 28:58Speaker 12: keep coming back unless they spend tens of billions of
- 29:01Speaker 12: dollars re engineering the water flows in the canal, which
- 29:04Speaker 12: I don't I don't think they're gonna be able to do.
- 29:06Speaker 3: That's on my bucket list to go through the Panama Canal,
- 29:09Speaker 3: it really is.
- 29:10Speaker 7: I think you're containership wisely then, Paul, because you're not
- 29:12Speaker 7: getting on all of them.
- 29:13Speaker 2: I know exactly, but I'm ready to do that. Talk
- 29:16Speaker 2: to us about inventory levels, Ryan, I mean, are retailers
- 29:21Speaker 2: are they stocking their usual amount of retail inventory or
- 29:24Speaker 2: are they going a little bit light or what are
- 29:26Speaker 2: they doing?
- 29:27Speaker 8: No, you could argue they're going the opposite.
- 29:29Speaker 12: They're going heavy on us here because because not so
- 29:32Speaker 12: much because of the uncertainty of demand, although that always exists,
- 29:36Speaker 12: but because of the tariffs.
- 29:37Speaker 8: So everybody front loaded.
- 29:38Speaker 12: You know, these reciprocal tariffs on restive world ended August
- 29:42Speaker 12: twenty ninth, and you had a while, a couple of
- 29:44Speaker 12: months to know that that was coming, and so everybody
- 29:47Speaker 12: brought all their inventory in early. And what it's going
- 29:51Speaker 12: to look like is you can never really predict what's
- 29:53Speaker 12: going to be a hit product and what's not. And
- 29:55Speaker 12: so you're gonna have You're gonna have stock outs on
- 29:58Speaker 12: certain hit products where because it's not much hard to replenish,
- 30:00Speaker 12: you're paying higher duties, and so you're gonna have stockouts
- 30:04Speaker 12: on some of the hit products. And then I suspect
- 30:07Speaker 12: you're going to have quite a bit of overhead of
- 30:09Speaker 12: products that didn't move, and you'll probably see some good
- 30:12Speaker 12: deals coming.
- 30:12Speaker 8: In the beginning of next year.
- 30:14Speaker 12: I mean, we may see some right now with Black Friday,
- 30:16Speaker 12: but usually these things play out into the Q one
- 30:19Speaker 12: period once the holidays.
- 30:20Speaker 8: Are over all.
- 30:21Speaker 2: Right, Fannie, here's the book recommendation of the day for
- 30:23Speaker 2: you about the Panama Canal, The Path between the Seas
- 30:27Speaker 2: David McCullough.
- 30:28Speaker 3: Phenomenal book about the history of the.
- 30:30Speaker 6: Panama and a great writer. I will definitely read that.
- 30:32Speaker 7: I'm on my twenty second book of the year, which
- 30:34Speaker 7: I guess is good, but.
- 30:37Speaker 6: So Ryan.
- 30:38Speaker 7: You know, in terms of shipping companies and em and A,
- 30:43Speaker 7: there was plenty of speculation that ZIM, for example, was
- 30:47Speaker 7: going to.
- 30:47Speaker 6: Get bought out or whatever.
- 30:48Speaker 7: That happened a couple of times this year, and some
- 30:50Speaker 7: of these shipping companies have been really having a hard
- 30:52Speaker 7: time of it trying to deal with all of this uncertainty.
- 30:54Speaker 7: Do you have any forecast for us and what we
- 30:56Speaker 7: might see maybe next year in terms of m and
- 30:58Speaker 7: A and consolidation.
- 31:00Speaker 8: No, I don't really know. We'll see it.
- 31:04Speaker 12: You know, we see a few of the big companies
- 31:06Speaker 12: executing that strategy. DSV is the biggest right forwarder in
- 31:09Speaker 12: the world. They've been the most inquisitive. But they just
- 31:12Speaker 12: bought dB Schenker and that deals closed, and.
- 31:15Speaker 8: That is a lot to digest.
- 31:16Speaker 12: They're going to be you know, it basically doubles their
- 31:19Speaker 12: number of offices around the world, almost doubles their volumes.
- 31:22Speaker 12: So the main acquire is probably off the table for
- 31:25Speaker 12: the next couple of years as they two on that one,
- 31:27Speaker 12: and we'll see. There's you know, there's been a lot
- 31:29Speaker 12: of consolidation. When I started Flexport, there were twenty three
- 31:32Speaker 12: ocean carriers, major ones were down to eleven, and I
- 31:38Speaker 12: don't know there's there may be some mergers, but they've
- 31:41Speaker 12: all in the past that was done out of financial
- 31:44Speaker 12: weakness where they were all kind of struggling.
- 31:46Speaker 8: Well, they've all put a lot of money on their
- 31:48Speaker 8: balance sheet.
- 31:48Speaker 12: Over the last few years when the rates were going crazy,
- 31:50Speaker 12: So there's not going to be a lot of the
- 31:52Speaker 12: forced m and a that we saw that drove that consolidation.
- 31:55Speaker 12: We'll see though, maybe there's some interesting strategic opportunities.
- 31:58Speaker 2: Well, we do have little kasa or pending consolidation in
- 32:01Speaker 2: the railroad industry. Norfolk Southern and Union Pacific do you
- 32:03Speaker 2: think shippers want a transcontinental railroad, Ryan, probably.
- 32:09Speaker 12: But I don't think they just want one. You get
- 32:11Speaker 12: monopoly powers. They'd like to see more than one. And
- 32:15Speaker 12: that's the challenge. We've only got four railroads in the US,
- 32:17Speaker 12: and if you merged the two and you got two
- 32:19Speaker 12: on the west and two on the east, so you
- 32:21Speaker 12: could end up in a position where you've got two
- 32:23Speaker 12: end to end railroads crossing the country.
- 32:25Speaker 8: I mean, it makes a lot of sense.
- 32:26Speaker 12: It's sort of silly to transfer to a different railroad
- 32:29Speaker 12: just because you're crossing the country. But you will see
- 32:32Speaker 12: probably who knows how we'll play out, if the efficiencies
- 32:35Speaker 12: are passed through to the brands, to the people that
- 32:38Speaker 12: are shipping cargo or not, or does it get absorbed
- 32:40Speaker 12: in sort of oligopoly pricing.
- 32:42Speaker 7: Ryan, When it comes to the different modes of transportation,
- 32:45Speaker 7: so poor its trains, you know, rail shipping, and even
- 32:49Speaker 7: at one point people were flying their cargoes right for
- 32:52Speaker 7: a huge premia. Who are facing the highest premia or
- 32:56Speaker 7: is it the same for everybody across the board?
- 33:01Speaker 3: Not sure?
- 33:02Speaker 8: Answer the question in terms of what.
- 33:04Speaker 7: If you're booking travel for your inventory, does it matter
- 33:09Speaker 7: if you're a toy retailer, or if you're you know,
- 33:13Speaker 7: a clothing retailer, or if you ship furniture, is it
- 33:17Speaker 7: the same price or does it depend on ways?
- 33:18Speaker 6: And how does that all work? Do you bid on it?
- 33:20Speaker 7: Is it an auction?
- 33:21Speaker 12: Your pricing will be about the same no matter what
- 33:23Speaker 12: you're shipping these days, that's the beauty of the container.
- 33:25Speaker 12: Nobody cares what's inside of it as long as it
- 33:26Speaker 12: doesn't you know, catch on fire or anything. But but
- 33:29Speaker 12: the tariffs will be quite different based on the different
- 33:32Speaker 12: uh based on the value of the goods and what's
- 33:35Speaker 12: being shipped. And so there you see big category shifts
- 33:40Speaker 12: where certain products are just really hard.
- 33:42Speaker 8: Hitting others are totally xempted.
- 33:44Speaker 12: And the other factor here is if shipping prices go
- 33:47Speaker 12: way up, like a container of furniture only holds about
- 33:50Speaker 12: eight couches something, so a high shipping price there, all right,
- 33:54Speaker 12: hits the pretty hard.
- 33:55Speaker 2: Rough Leave it there, Ryan, thanks so much for joining
- 33:56Speaker 2: us at Ryan Peterson Founder and see you a flexport.
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