Latest / Straumann® ProTalk / Just because you can doesn't mean you should: Dr. Shakeel Shahdad on clinical judgment in the AI era
Transcript
- 0:00How do you navigate this tension between you knowing basically what
- 0:03could be done, but then also really putting the patient in the center and
- 0:07doing what's right for the patient?
- 0:09This is probably the most difficult thing to navigate.
- 0:12Biggest courageous thing in judgment in clinical dentistry is to know I can
- 0:16do it, it's possible to do it, but it's not the right thing for this patient.
- 0:20No matter how digital, no matter how automated dentistry is
- 0:24gonna become, it will always be dependent on the human judgment.
- 0:28And that principle, we just can't break away from that.
- 0:46So welcome to Straumann ProTalk.
- 0:47Welcome to The Pulse of Dentistry.
- 0:50My name is George Raeber, and today I'm very honored and pleased
- 0:53to welcome Professor Shakeel Shahdad here with us, in Basel.
- 0:56Welcome, Shakeel.
- 0:58Thank you very much, George.
- 0:59It is a great pleasure to be here and what an honor.
- 1:02Thank you.
- 1:03So Shakeel works at the intersection of many different disciplines: restorative
- 1:08dentistry, implantology, periodontics, but he's also very versed in digital.
- 1:13He's working at university, he's working in a private practice in a
- 1:16hospital, and a conversation with him will allow us to have a very holistic
- 1:21view at the state of dentistry today.
- 1:25And today's dentistry is becoming faster, more digital, substituting some of
- 1:30clinicians' decision potentially with AI.
- 1:34But we believe that, managing technology is maybe not the most
- 1:37complex topic to be done right now.
- 1:40It is about clinical judgment.
- 1:42So what to do, what not to do, and when to do the things.
- 1:47And this is exactly what we would like to dive into today with you, Shakeel.
- 1:50So we would like to start with actually learning about your
- 1:53journey, how you built your judgment.
- 1:56Then we will look at how important and indispensable good clinical judgment
- 2:00is for complex restorative cases.
- 2:04And then last but not least, we would also like to dive into the topic of education,
- 2:08so educating good clinical judgment for the generation to come, which will
- 2:13definitely be active in an era where there is even more digital tools available.
- 2:19So stay tuned.
- 2:20We will learn something today.
- 2:23Now to start, Shakeel, who are you in just one minute?
- 2:31At heart I am a restorative dentist, and as a restorative dentist, I
- 2:37like looking at the bigger picture.
- 2:40And I think the, and, this desire to constantly learn, that has been
- 2:46a great, my whole life journey has been about learning things.
- 2:51my passion, is to help patients with complex multidisciplinary
- 2:56needs, rehabilitation, is to help youngsters develop that
- 3:01judgment- that you talked about.
- 3:04and, along the way, if, as a teacher, as a trainer, if you can leave your legacy
- 3:10with the next generation, that's a task fulfilled really and that's who I am.
- 3:18So let's dive a little bit into your quite interesting journey, your life journey,
- 3:23and also your professional journey.
- 3:25So you've, actually been from, very different places.
- 3:29I think, you started in, in Kashmir, then you went further south in, in
- 3:34India before you, came to, to Europe, I think to, to Belfast first, then
- 3:40further, stations in, the UK, so Swansea.
- 3:43Then you went to Dubai.
- 3:44Yes.
- 3:45Came back to Newcastle, and finally ended up in, in London, now
- 3:48having, let's say, a dual role in hospital but also at university,
- 3:53plus you have a private practice.
- 3:56Now to me, this life journey is not just about, different geographical points.
- 4:00It's really about seeing very different cultures, probably also very different
- 4:04patient needs and patient pools- Yeah
- 4:07and patient expectations.
- 4:09What I would wonder is, which of those transitions have shaped you most and, why?
- 4:18it's, a pretty tricky question to answer because there isn't a
- 4:21simple answer to that question.
- 4:24like you, summed up, it's been a long journey.
- 4:28I s- I was born in Kashmir, spent my, early years in Kashmir till the age of
- 4:3318 and, sitting here in Switzerland, Kashmir, we, we call it the heaven and
- 4:39earth or the Switzerland of the East.
- 4:41Yeah.
- 4:43so I was born around nature, the mountains, the lakes, the natural
- 4:48beauty and stuff, and, you would relate to that sitting here in Switzerland,
- 4:54with these things with, the mountains.
- 4:57They teach you something.
- 4:58They teach you humility.
- 4:59They teach you- Exactly
- 5:00patience.
- 5:01They teach you there's a scale,
- 5:03Insignificance
- 5:04… and significance, right?
- 5:06and then, getting my, dental education in India was a big change for me as well
- 5:12in terms of moving from a climate which is very similar to Swiss climate into,
- 5:19first time experiencing heats of 40, 45 degrees is it had- It's a big difference,
- 5:25yeah.
- 5:25Exactly.
- 5:26Massive difference.
- 5:27A body shock, shall we say.
- 5:31moving to Belfast was something, a, big change for me in terms of,
- 5:39learning belfast in 1995 was just coming out of their own troubles-
- 5:44that we had in Kashmir as well.
- 5:46So resilience was something that, that comes to mind.
- 5:50But I think what I learned most in Belfast was, and that happened literally within
- 5:55the first week of me, attending the dental school there, was my perception
- 6:00of learning changed what I mean by that, back home there is a very hierarchical
- 6:06system, and suddenly I realized the relationship between the teacher and the
- 6:12student was in- completely different.
- 6:14Was different.
- 6:15The barriers came down.
- 6:16And suddenly when you have that sort of environment where there are no, barriers
- 6:23between a teacher and a student, the learning environment becomes completely
- 6:27different, enriching, very nourishing.
- 6:30And that's what I I try my best to emulate that since then because
- 6:36I've experienced both a hierarchical system where you gotta be very
- 6:41careful what you say to the teacher.
- 6:43What you say.
- 6:43Yeah.
- 6:45And, a system where, nothing is too stupid.
- 6:49Because then you can express yourself.
- 6:52You learn, yeah.
- 6:52you open up, there are no boundaries to learning, and I think that's a
- 6:57wonderful environment to learn in.
- 7:01Dubai was a, When I went to Dubai, I thought, "This is it. I've, done enough."
- 7:07You're going to stay there.
- 7:08I bargai- I've got more than I had bargained for in the UK." And then,
- 7:11very quickly I realized this is not me.
- 7:15this is not where I want my life to be.
- 7:16This is not where I want my career to be.
- 7:18But what it did give me was time to reflect, which is quite important
- 7:22in life, and time to focus on what I really wanted to do.
- 7:26I, missed those, complex, multidisciplinary patients.
- 7:33I missed that interaction amongst colleagues and experts in the field.
- 7:38So that's when I said, "No, I gotta go back." And that was
- 7:41like being on the crossroads.
- 7:44it was a time when I had to take, either carry on that route and regret maybe
- 7:5010, 15 years later, or take a really risky decision and decide to go back.
- 7:54And I'm really glad I did that, because I don't think I could have
- 7:59had a, more fulfilling, career, professional career and personal car-
- 8:05personal life if I hadn't done that.
- 8:07So it was certainly a moment which allowed me to, see things clearly.
- 8:13And then I came back to UK and entered into the formal training in Newcastle.
- 8:18And then the big pivotal moment for me was my, when I took my position in, in,
- 8:23in, London, and I've been there now since twenty, twenty-one years, and it's opened
- 8:27up, different avenues, different doors.
- 8:31and, I couldn't be happier.
- 8:34Very beautiful and strong story.
- 8:36Also this, experience of seeing different ways to teach and also having the chance
- 8:42to do mistakes versus, a very hierarchical system- Yeah, that probably is,
- 8:48handicapping learning quite, quite a bit.
- 8:51How about the differences in, dental treatments that, you were seeing?
- 8:56So you were at university in India, then you came to Europe, then Dubai.
- 9:01Was there any moment where you really said, "Okay, now
- 9:03I see dentistry different"?
- 9:07I think again, I would say this was, primarily th- being in
- 9:12restorative dentistry, when you start looking at dentistry beyond
- 9:18being a procedure, yeah, right?
- 9:20y- it's, not just the procedures that we carry out, but
- 9:24it's, the holistic approach.
- 9:26And, the changes we can make to patients' lives is what really makes
- 9:30dentistry- What drives everything.
- 9:31What drives everything.
- 9:33so that was the pivotal moment.
- 9:36dentistry, when I qualified way back in 1992, dentistry in, in India
- 9:43was very different at that time.
- 9:45we had a-- we got a lot of experience, hands-on experience.
- 9:49the theoretical knowledge was there, and we used to read
- 9:53American textbooks and stuff.
- 9:54So when I came to Belfast, my theoretical knowledge was solid.
- 9:59A super
- 9:59level,
- 9:59yeah.
- 9:59Yeah.
- 10:00but there was a lot of the stuff that I had read in the
- 10:02books but hadn't really seen it.
- 10:04And-
- 10:04So because there was no access to those kind of,
- 10:06treatments or- Exactly.
- 10:07And coming to Belfast was the opposite.
- 10:10I immediately started seeing all those things, all those procedures,
- 10:14all those techniques, all those materials, instruments, and stuff.
- 10:18But on the other hand, the, my, the fellow students there, they were amazed
- 10:24at the theoretical knowledge I had.
- 10:26So it was like I brought the theoretical- It was a good combination for that.
- 10:28It was a great combination.
- 10:29Okay.
- 10:29I brought the theoretical knowledge with less of the clinical exposure, whereas
- 10:33they had the clinical exposure but were weaker on the theoretical knowledge.
- 10:36It was interesting.
- 10:37It was really fascinating.
- 10:39And I think the, other thing that really changed, in terms of when you're saying,
- 10:46if I focus very specifically on implant dentistry, one of the key moments
- 10:51in my own career, which is, which I always say was the watershed moment
- 10:55in m- how I have practiced implant dentistry since, was, before I joined,
- 11:03finished my training, before joining, London, I came to Bern for a month.
- 11:10And in 2005.
- 11:11and, implant dentistry was still particularly implant dentistry and
- 11:17aesthetic zone and stuff was, y- was, a lot of the stuff we were
- 11:21doing, we were doing it without realizing what the consequences really
- 11:25are and why things are happening.
- 11:27There was very little understanding at that time.
- 11:29And spending a month with, at, Bern, particularly, with Professor Buser
- 11:36and Professor Von Arx, was when I actually experienced the, tissue
- 11:42level implant for the first time.
- 11:45And up, up until that stage, my training was around the bone level
- 11:50design implants, particularly the Brånemark implants and stuff.
- 11:53So tissue level implant, for us in the hospital system in the UK
- 11:57was a very distant implant, and it was always looked at But having a
- 12:03very, different, concept, wasn't it?
- 12:07Spending that month with Danny changed a lot.
- 12:11understanding of really, nuances of implant dentistry and, learning
- 12:19the GBR from the best, and working with him and Tom was just
- 12:27A, pivotal moment in my career because that really triggered that complete change
- 12:32in my approach to implant dentistry.
- 12:34So I always tell Danny, I say, "Danny, I owe you a lot because that, that w-
- 12:38very brief encounter w- had a massive impact on my whole career and how I have
- 12:45progressed in implant dentistry." The funny thing is that, when I went back
- 12:50to, London and started my, my, my post there, and, I had to make a, a choice
- 12:59within the department which was already functioning in terms of the selection
- 13:03of implant system that I would use.
- 13:05so to cut the long story short, I was left with very few choices and, then, Straumann
- 13:13propped up in that choice as well.
- 13:14I said, "That, I'm happy with that." And they were looking at me thinking,
- 13:18"What's wrong with this guy?" Why?
- 13:20I said, "Listen, absolutely fine with Straumann.
- 13:22That's what we're gonna go with." And because I was brought in to
- 13:25set up the post-graduate program.
- 13:28In 2005, you only had tissue level implant.
- 13:30Yeah?
- 13:31Yeah.
- 13:32So I was quite happy with- It was
- 13:33another two years before bone
- 13:34level came out … it was like in 2006 I got the limited market
- 13:37release on the bone level and stuff.
- 13:39So I started my journey with tissue level, and soon after that, the,
- 13:45world started to move away from tissue level into bone level.
- 13:48So I was then fighting against the tide.
- 13:53Yeah?
- 13:53Because I haven't left tissue level.
- 13:56I still place tissue level in aesthetic zone, and we've always done.
- 13:59I did a little bit f- a little bit of dipping my fingers and toes back into bone
- 14:03level design, and then I looked back at my cases, I thought, "Hang on a second.
- 14:07I'm-- We're getting much better results with our tissue level.
- 14:10Why am I moving back to bone level?" So the last 20 years, it's more or less been,
- 14:17I've, at times have felt isolated Because I felt like I'm going against the grain.
- 14:23And to convince my own colleagues at that time that this is the
- 14:30way forwards, you know- Was
- 14:31very difficult,
- 14:31I guess
- 14:32it's difficult.
- 14:32And you have to prove yourself, especially when you're in a new place.
- 14:37You have to prove yourself.
- 14:38You have to prove the effectiveness.
- 14:40You have to demonstrate, why it's making a difference for them to then
- 14:45be able to say, "Yeah, we're with you." And I'm proud that we, never, changed,
- 14:52and it's interesting now we're going through the next cycle of- Exactly
- 14:57generation four, and everybody is now starting to talk about
- 15:01tissue level because we're now seeing long-term implications.
- 15:05So yeah, that's, that was a big defining moment.
- 15:09Very interesting to, to also see, how these, waves and decades, they sometimes,
- 15:14they, there is like a pendulum that-
- 15:17Yes
- 15:17maybe with acquiring new lo- knowledge, then you also understand better,
- 15:21concepts and what fascinates me also in, with your career is that you
- 15:26acquired a very broad, set of knowledge.
- 15:29So if you look at very successful clinicians over time, they often
- 15:33start to specialize in, one particular area and going very deep.
- 15:37You choose a, different route somehow.
- 15:39And, so you're a restorative dentist, you're an implantologist,
- 15:44you're a periodontal, let's say trained, surgeon, so you are in
- 15:49endodontics, you are very digital.
- 15:52Why did you actually choose those, this integration versus a more,
- 15:57let's say, focus on a specific, let's say work in, dentistry?
- 16:03Yeah.
- 16:05The, UK system is quite unique in that sense.
- 16:09So in fact, when I went to U- UK, I, I, did a master's program, and,
- 16:17I didn't realize that there was something called as restorative dentistry.
- 16:20Because the rest of the world, I was into, there's a perio, there's
- 16:23pros, all those mono- what we call the mono specialties in the UK.
- 16:27but UK is very unique, that there is those, there are those individual
- 16:31programs, but then there is a five-year training program, which is
- 16:34an integrated program- restorative dentistry, which brings perio, and
- 16:38pros, and endo under one umbrella.
- 16:39All together.
- 16:41it's about really, rather than small pieces of puzzle, that is the perio,
- 16:47the pros, and the endo, it, really- Look
- 16:49at
- 16:49it holistically … brings the larger picture holistically- Yeah … together
- 16:52and, paints a bigger picture.
- 16:54And that breadth, how often do you actually see patients who
- 17:00come in boxed in a specialty?
- 17:02Exactly,
- 17:03yeah.
- 17:03Yeah.
- 17:03It's very rarely.
- 17:04Yeah.
- 17:05So the oversight, I think, that the restorative as a specialty gives you,
- 17:10and this, is quite a trend these days.
- 17:12I meet a lot of colleagues around the world who try to specialize in two,
- 17:15who try to do prosthodontics and perio or prosthodontics and oral surgery,
- 17:19and I think that probably is driven also by implant dentistry made it,
- 17:24a, bit, more desirable because you need the knowledge of both.
- 17:29so it was very much a UK driven thing, and, with the more comp- the
- 17:36more complex the case gets, the more integrated the care needs to be.
- 17:41You
- 17:41need to think integrated anyhow, so- Yeah … otherwise you cannot solve it.
- 17:43and as a
- 17:45restorative, dentist in the UK, most of the work that we do
- 17:50is around very complex cases.
- 17:52it's, people with, hypodontia, anodontia, head and neck cancer, advanced tooth wear
- 18:00and, so th- those advanced, big dental traumas and stuff, and they, these sort
- 18:06of patients you cannot treat in isolation.
- 18:09they need to have the broader overview.
- 18:11Now, and it probably from a health economic point of view, if you look at it
- 18:16from a health economics, and maybe that was the main driver in the UK at that
- 18:19time, for the National Health Service, you're getting three for one in here.
- 18:26Yeah.
- 18:26Okay.
- 18:26Rather than having to recruit or employ three- Three different … different
- 18:30specialists … specialties.
- 18:31You just extend the training program for three to five, and you
- 18:34just have one person who will give you the, dovetail, dovetail, the
- 18:39perio approach and endo into it.
- 18:41but yeah, it's very much very broad, very holistic, and, it,
- 18:46it's, it fits in quite nicely with particularly with implant dentistry.
- 18:50And, as implant dentistry became more and more mainstream, I, don't,
- 18:55I never look at implant dentistry as-
- 18:58Isolated
- 18:58… isolated.
- 18:59It is, it, essentially is one of the modes of replacing teeth.
- 19:07And one of the modes of providing that, the function, the aesthetics,
- 19:12the smile for the patient, not just, n-not every patient is
- 19:16the right patient, for implants.
- 19:21let's stay with this patient perspective for, a second because what, I think is,
- 19:27is very important to understand that the patient, as you said, doesn't look
- 19:31at the treatment compartmentalized in different specialties, or the patient
- 19:35actually wants, the final result and hopes to go through this sequence of
- 19:39steps, in a, good way, and then actually is looking forward to, to re-socialize,
- 19:46to have the smile that they wish for.
- 19:48Now, on the contrary, so in many medical, fields, because of the complexity, we
- 19:55start to specialize, and we start to, have specialists for smaller and smaller
- 20:00segments of a full treatment chain.
- 20:02Now, you somehow are able to provide a much more holistic, let's say,
- 20:07treatment to patients, probably also in your, clinic, because you can, go
- 20:12through the different specialties, do a lot of, things yourself, implants as
- 20:15well as the restorative part, if there is, let's say, endodontics needed.
- 20:20so when you look at this difference, your broad training, what does it help to see
- 20:25where maybe a more isolated system or group of people wouldn't, would miss?
- 20:33I think more important than the execution of treatment is the judgment bit, the,
- 20:43assessment and the diagnosis bit, and then being able to, put together the
- 20:49prognosis from each aspect to drive and come to that final conclusion-
- 20:55for what is right for this patient.
- 20:57And I think that is a bigger thing.
- 21:00Yeah.
- 21:00The, then the execution comes later on.
- 21:02You've got to get the diagnosis right- and have a treatment plan right before
- 21:06you come to execute the treatment.
- 21:08Often what happens is, as you said, we get more and more
- 21:11specialized in a certain field.
- 21:14So your, identification of the problem, o- is often correct, and, you can deliver
- 21:21and optimize the bit of the treatment that you're good at, but you may
- 21:24destabilize something else along the way.
- 21:27Does that make sense?
- 21:28Yeah, it makes sense.
- 21:29So-
- 21:29Because things, you know-
- 21:32One tooth can have three different elements of diseases or problems.
- 21:37It can have an endodontic problem, it can have a periodontal problem,
- 21:40it can have a prosthodontic problem.
- 21:41How does one separate the three?
- 21:44It's still the same tooth.
- 21:45It's still the same tooth.
- 21:46Yeah.
- 21:46Yeah.
- 21:47Patient, y- and, more complex the problem becomes, more, joined
- 21:52up these things need to be.
- 21:54So the, broader restorative view, having the surgical or the periodontal and
- 21:59the prosthodontic, knowledge really helps you evaluate in terms of what
- 22:06is right for this patient rather than what is right for this tooth often.
- 22:10So where do you see in, today's dentistry, maybe with the different
- 22:14system than the UK has today, also break, a breakdown of this chain of,
- 22:19let's say, take the right decision for, let's say that, that patient.
- 22:23Where, does it most often happen?
- 22:26so first of all, if you're, if you don't have the sort of same system as we
- 22:30have in the UK or if you're not dually trained, then you need the right team.
- 22:36And in that team, you need those components.
- 22:39You need an endodontic input, you need a periodontal input,
- 22:42and a prosthodontic input.
- 22:43So once you're working in a interdisciplinary team, then
- 22:48the most important thing is the trust- between the individuals.
- 22:53trust in their judgment and trust in their skill set.
- 22:58And if that trust is not there, then things don't work out.
- 23:00Things go wrong,
- 23:01yeah.
- 23:02I work very closely with, because I w- deal with kids and, patients with
- 23:08congenitally missing teeth, so I work very closely with, I run a clinic every
- 23:13month, full day clinic with my orthodontic and pediatric dental colleagues.
- 23:16Sure.
- 23:16So we do a multidisciplinary clinic every month.
- 23:20we have in fact four a month, and we, see kids from the age of nine, 10,
- 23:2611, and we plan them together and they go through their treatment journey,
- 23:30and then we, I pick them up later on in life when we need to restore them.
- 23:35but what is the most fundamental thing in my team with my orthodontic and
- 23:40pediatric colleagues is, trust, that I know that, if we agree on something,
- 23:45hey, this is what should be the right…
- 23:47And we have some unbelievably… You should come someday.
- 23:51the, clinic is my most favorite clinic because the discussions
- 23:54we have amongst the trainees and, the team is just fascinating.
- 23:59And One thing that I've learned, I always tell my trainees, there is no textbook
- 24:04that's gonna teach you what you're gonna learn at this clinic, because
- 24:07there isn't a textbook sometimes how to deal with those clinical situations.
- 24:12I said, "What you need to be thinking about is out-of-box thinking, yeah?
- 24:17come up with some ridiculous ideas which you think, but then let-
- 24:21drop it in the team and see And
- 24:23let's discuss it.
- 24:23Yeah.
- 24:24Let's see whether orthodontically that is possible.
- 24:26And I always tell my trainees, they sometimes get, get a little bit ahead
- 24:29of themselves, say, "Oh, but we can't do this because the orthodontist won't
- 24:32be able to move this tooth here."
- 24:34I say, are you the orthodontist?" They say, "No." I said- So let's the
- 24:37orthodontist, to decide for
- 24:40this, yeah you think what is best for you from a prosthetic restorative
- 24:43point of view, and then let's put this question to the orthodontist, because
- 24:47that's how a team should work, and you build on each other's strengths.
- 24:51Excellent.
- 24:51So if the trust isn't there-
- 24:52Then it doesn't work.
- 24:53Yeah.
- 24:54Yeah
- 24:54… if the competence, and you can't trust their ability and skill to
- 24:58deliver that- then of course that
- 25:00breaks down.
- 25:00Then it will break
- 25:00down.
- 25:00Yeah.
- 25:01Yeah.
- 25:01Perfect segue to, let's say, this, next, part of our discussion.
- 25:06It's about, clinical judgment in complex, oral rehabilitation cases.
- 25:10So you're not only working in clinics, university, and hospital,
- 25:15but are also doing a lot of research.
- 25:17And with this, you acquired a lot of knowledge on biological principles.
- 25:21fascinating studies on, cell, tissue interaction with
- 25:25surfaces, immune reactions.
- 25:28And, if you combine all of this, I believe that you can really do,
- 25:32magic in, some of the patients.
- 25:34But there might also be a big gap between what could be done and what
- 25:38you might, in an ideal case, want to pursue as a, as a treatment versus
- 25:42what's right for that specific patient.
- 25:45And, a specific patient comes with a unique bag of maybe historical things,
- 25:51be it disease, be it comorbidities, but also, financial means, what can be, done.
- 25:58So how do you navigate this tension between, you knowing basically what
- 26:03could be done, but then also really putting the patient in the center and
- 26:07doing what's right for the patient?
- 26:11this is, probably the most difficult thing to navigate and
- 26:26restrain is not easy Restrain yourself.
- 26:26Yeah.
- 26:26Yeah.
- 26:26look, we're trained as clinicians.
- 26:26We're trained to intervene, and that's a, a subconscious thing.
- 26:33knowing when not to treat is the biggest fundamental, biggest courageous thing
- 26:42in judgment in clinical dentistry is to know I can do it, it's possible
- 26:47to do it- But I will not do it
- 26:48but it's not the right thing for this patient.
- 26:49Yeah.
- 26:50And that takes experience.
- 26:53but you also need to be prepared to say no.
- 26:57Modern dentistry, we can do anything.
- 27:00Yeah, a patient comes in and says, "Oh, I n- need an implant, but I've been
- 27:03told I don't have bone." I said, listen, building bone is not a problem today.
- 27:07We can build bone anywhere as much as we want." The question isn't about can
- 27:12we build bone, the question is about are you the right patient for that?
- 27:17And you already li- you know, outlined all these things, whether it's the finances,
- 27:21whether it's the patient risk, and all those little factors that come into play.
- 27:25And yeah, you're right.
- 27:26Patients, they come in with problems.
- 27:29They have a lot of baggage with them.
- 27:31They don't necessarily come with just the dental problems.
- 27:34Exactly.
- 27:35There is, these … U- unfortunately, I get to see a lot of failures.
- 27:43and that's what happens.
- 27:44as, implant dentistry became mainstream and more and more dentists start to place
- 27:49implants, I don't get a referral for a simple, "Hey, here's a missing molar.
- 27:53Can you place an implant?" Those days are gone.
- 27:56They, More than 10 years ago.
- 27:57Someone
- 27:57else will do that, yeah.
- 27:58Now what I get is, aesthetic failures, multiple implant failures, d- dentistry
- 28:04done in, medical tourism, dental tourism, and those sort of cases.
- 28:09And these are, challenging situations because, patients have already sometimes
- 28:16even lost trust in dentists and dentistry.
- 28:20And, they've had failures, they've had disappointment.
- 28:23They haven't smiled sometimes for years.
- 28:25They've been in pain.
- 28:28as they s- say, trust is often the first restoration you need to give-
- 28:33back to the patient.
- 28:34You need to rebuild that trust with those patients.
- 28:37So knowing when to say no and knowing when it's not the right,
- 28:41even though you, know- You
- 28:43could
- 28:43do it … you could do it.
- 28:44Yeah.
- 28:44Yeah.
- 28:44Yes, you can place an implant, but knowing that maybe not, if
- 28:48not no, but at least not yet.
- 28:50Not right now.
- 28:51Not right now.
- 28:52Yeah.
- 28:53And that's the difficult bit.
- 28:54And to teach that to the younger clinicians and younger generation
- 29:00is an important task that is, our responsibility, to some
- 29:05extent, is to teach them that.
- 29:07Because it's fast-paced, fast-paced life now.
- 29:10Like you said, everything is moving fast, fast.
- 29:12And h-
- 29:12how do you do it?
- 29:13Because, there is such a inclination to action.
- 29:17You Now you're, trained, so I can just imagine, a young clinician sees a patient,
- 29:22and actually he or she would know what to do because, there was a training.
- 29:28But now, you need to restrain yourself.
- 29:30How do you teach this?
- 29:31Because it also takes a lot of, I would say, confidence to say, yes,
- 29:36I maybe could do it, but no, this is not the right patient, and, I'm not,
- 29:42maybe I'm disappointing the patient." Yeah.
- 29:44And how do I deal with that?
- 29:47when I'm teaching in the hospital environment, I, you know- I would always
- 29:53try and, I try and instill curiosity in my trainees, and, if they can't see
- 30:00it, I'll probe more questions, and I'll try to make them think about the, con-
- 30:05consequences and the complications.
- 30:07Because if they can see that, then they can step back.
- 30:10Often as I say, take a step back and just look at the bigger picture.
- 30:14Don't just think s- small-- short term, think longer term.
- 30:18Think of the consequences.
- 30:19Think what if.
- 30:21Yeah.
- 30:22because the digital tools, w- every case we do is digitally planning and stuff.
- 30:28planning, we may have the tools, but if you don't know how to plan and if you
- 30:33don't know what you're planning for-
- 30:34Then it's,
- 30:35Everything fails.
- 30:36Yeah.
- 30:37It's
- 30:37a bad plan.
- 30:37Yeah.
- 30:37It's a bad plan, exactly.
- 30:39So really, giving space to the young trainees, giving them space and, making
- 30:46them think and then helping them, connect the dots, and then gradually that, luckily
- 30:52we have them over a five-year period.
- 30:54So five years is a long enough period to kind of-
- 30:56You can train that muscle
- 30:58To, to, to mo-- Exactly.
- 30:59Yeah.
- 30:59Exactly.
- 31:00And that is, what is fascinating is really, and, as I said, to see them, over
- 31:07the period of few years and, if they can perform then a, plan, a case, and deliver
- 31:12that procedure, which they couldn't have done a year ago or two years ago-
- 31:17That's all of a sudden you feel- It's a progression that they're
- 31:19doing One feels fulfilled.
- 31:21Yeah.
- 31:22We're, getting somewhere here, and we, me as a trainer is "Okay,
- 31:27we're on the right path. We're moving in the right direction."
- 31:30They're on a good way to actually then-
- 31:32Yeah
- 31:32… decide for themself.
- 31:33Yeah.
- 31:33So a lot of these procedures are elective, and, how much of the work
- 31:38that you have to do with the patient is actually less of a medical work, but
- 31:43may- maybe more of a psychological work that actually, to bring across those
- 31:47kind of, discussions, maybe that's you came to me with a certain expectation
- 31:52of what to be, doing with my, smile.
- 31:56But I have to tell you, it's maybe not the right thing for you.
- 31:58It's, it's, it's not, let's say a typical discussion that you will
- 32:03have on a, knee or hip implant, but probably much more in, in dentistry.
- 32:08again, a very difficult decision, right?
- 32:11Because often patients come in and s- a lot of the times patients who come to
- 32:16me are, have already been to few places.
- 32:19So they're either very confused or they're already set in their
- 32:23mind what they think they need.
- 32:26So- Social media, I saw this picture.
- 32:26Exactly.
- 32:27This is how
- 32:27I want
- 32:27to look like.
- 32:27Exactly, and I've been to this dentist, he said I can do it in,
- 32:30twenty-four hours, everything.
- 32:32And it's, then breaking that down, trying to understand in terms of what the
- 32:37patient wants and what the patient needs.
- 32:40And then to-- if, they're all aligned, it's easy.
- 32:43But if it's not aligned, then you need to break it down for the patient
- 32:45in terms of-- Because patients will never remember the conversations.
- 32:49If some- when things go wrong, they don't remember the conversations you had
- 32:52That you actually told them that it's, that's a risk.
- 32:54That, that, that's a risk.
- 32:55Exactly.
- 32:58and more complicated the case, more complicated and complex
- 33:01these conversations really become.
- 33:04and it's again, it's, being able to sometimes say, "No, let us, take it easy,"
- 33:12or, "Let us do it different way because of this." And, my approach is A, and these
- 33:17are the benefits and these are the risks.
- 33:22these, the psychological element of it, I think it is completely
- 33:28underestimated in terms of, one, it's not taught in textbooks.
- 33:32It's not nowhere in the curriculums and stuff really much, not enough of it- where
- 33:36we talk about, especially patients who had lots of disappointments and failures
- 33:44Often the most important thing, the first thing that they need is a listening ear.
- 33:48More than jumping in the chair.
- 33:49So I, in my, practice, m- my consultation starts on a-
- 33:54Like
- 33:54this, yeah, on a table
- 33:54… outside the dental chair.
- 33:55Yeah.
- 33:56So we sit and that breaks the ice.
- 33:59so just listen to the patients, and that l- that is important so
- 34:04they're not in a, being rushed, and we're not feeling rushed.
- 34:07The worst thing I see often is, sometimes patients are having their
- 34:12CBCTs before they've seen the dentists.
- 34:15And you think, "Why would you do that?"
- 34:18Yeah?
- 34:18Without even fully understanding what the patient needs.
- 34:21What they're looking at.
- 34:21Yeah.
- 34:21What the problems really are.
- 34:26and because, we can change, really transform lives of patients, and
- 34:31at this, in the same vein, we can make it miserable for them as well.
- 34:35And we see this all the time.
- 34:37We see patients who had miserable outcomes because things are being rushed.
- 34:45you can't fly into one country and have treatment done in 24
- 34:49hours, full arch reconstructions, and expect it to be successful.
- 34:54Not all of them at least.
- 34:55Yeah.
- 34:56Because, this, the, success isn't about how well the things look.
- 35:01Success is, or a lot of it is what the patient has experienced
- 35:04along the way as well.
- 35:05Because, the, at, the end of the day, especially with reconstructions and
- 35:10stuff, not only do you need to deliver the result, but that patient needs to
- 35:14have felt that experience was pleasant.
- 35:19I treat very young patients.
- 35:22We place implants in patients with anodontia.
- 35:27there's never been anything more fulfilling for me seeing an
- 35:3011-year-old kid who has no teeth and having full arch reconstruction
- 35:35in the mandible at the age of 11.
- 35:36Now-
- 35:37Wow
- 35:37… imagine a child.
- 35:40Top dentures is possible.
- 35:42I've, made dentures from the age of six, seven for patients, where we had
- 35:45to change dentures every year because they're growing and it won't fit.
- 35:50Now, the quality of life, these are the kids who, get bullied at school.
- 35:56They are a social recluse.
- 35:58They know they're different than their colleagues and peers and friends, and,
- 36:04has a massive impact on their life.
- 36:06On their development.
- 36:07On their development.
- 36:08On their chances in life.
- 36:09And, putting just four implants in the mandible, giving them a fixed, prosthesis
- 36:15and see their life transform, there's nothing more gratifying and fulfilling.
- 36:21I
- 36:21can imagine.
- 36:21And that's the sort of impact that we can really have on our patients
- 36:24when we do things correctly.
- 36:26And you can say, the choice of placing implants at 11
- 36:32yes.
- 36:33In the mandible, that's what I would do.
- 36:34There's no point in making them suffer when that meteorite- Of
- 36:37one
- 36:37over
- 36:38six years or so, yeah
- 36:39doesn't make any diff- Yeah In maxilla, a different story.
- 36:41Yeah.
- 36:41In mandible, we go v- very at the moment, 11, 12 in anodontia, I'll place implants.
- 36:46Fascinating.
- 36:47And their quality of life, they transform-
- 36:50Yeah
- 36:50… after that because their worry is gone.
- 36:52I can imagine.
- 36:54Wow.
- 36:54Now let's shift perspective a bit because it's also difficult for young
- 36:58clinicians to actually understand, not only, for, patients what they can expect.
- 37:04when, we, go to these conferences and then see these, perfect presentations,
- 37:08a patient with, severe, complications comes in, and then there's a
- 37:13digital planning, there's implant placement, immediate temporization,
- 37:16and then the final restoration.
- 37:17And for the layman, you can't even, see whether this implant is now,
- 37:23an implant or it's a natural teeth.
- 37:25That also must be quite attractive and fascinating for young clinicians.
- 37:30But in, in your view, what's the biggest misconception that we're probably,
- 37:35having in, in, in young or less trained clinicians when they see those kind of
- 37:38presentations and believe, "Okay. Wow, this is everything that can be done"?
- 37:43yeah.
- 37:44Y- you go to congresses and stuff, and it must be very difficult
- 37:51being a young clinician today.
- 37:53Because the temptation, yep, temptation of, not just going to congresses.
- 37:59They don't need to go to congresses to see this.
- 38:01They just need to open their phone-
- 38:03and get onto one of those social media platforms- Instagram
- 38:05and see.
- 38:06Exactly, right?
- 38:08so to restrain from that and then to have the insight is just so crucial,
- 38:18and, to-- the biggest daily misconception is that it is easy, that the digital
- 38:28tools are there, they're gonna do the planning for me, and all I've got to
- 38:32do is come in and drill for the screw.
- 38:34Yeah?
- 38:35Without realizing that things don't always go to plan, and if
- 38:40you don't know how to manage- The
- 38:42complication … the
- 38:43complication intraoperatively, you're stuck.
- 38:47If you don't know s- when to abort a procedure because it's gonna cause
- 38:51more harm than any good, you're stuck.
- 38:54So it's, it's the temptation.
- 38:57That's the problem is… And, there is plenty of that today,
- 39:01the speed, the, photography.
- 39:05And sometimes people, the youngsters particularly, don't realize if Professor,
- 39:13Buser or Professor Zucchelli or Professor,
- 39:17Urban is presenting their really complex stuff, and the young brain often forgets
- 39:25that has taken decades of training.
- 39:27Decades to get there, to be able to do this, yeah.
- 39:30To go on a course for three days, four days, and go to Hungary, Budapest,
- 39:33and think that on Monday morning they can do that procedure, and that's the
- 39:37problem is the lack of insight sometimes.
- 39:40And, that's the worry, and how do we show all of this to the youngsters to
- 39:46inspire them to pursue more training rather than, "Here's the stuff.
- 39:52You can do this on Monday morning"?
- 39:54That's the danger.
- 39:56And that's, probably also a temptation that is not easy to, teach, don't fall
- 40:00short, because, if you look at those cases and if you're talking about, clinical
- 40:05judgment, there are so many steps in between and so many decisions in between
- 40:09that you have to take until you get to this final result that, you really need
- 40:14to understand step by step what is now the next, let's say decision that I can
- 40:19take, and if I take this decision in that direction, if I place this implant
- 40:24in this position, what does it mean for the, prosthodontic work, et cetera?
- 40:28So I believe it's, as you say, it's a piece of art that needs
- 40:32probably decades to develop.
- 40:35you're right, and,
- 40:38The, experience is important.
- 40:43The only problem is that if you don't get the right experience, you're
- 40:47re-really reinforcing errors, I often meet people who say they placed
- 40:51thousands of implants, but if every, implant is going in the wrong place,
- 40:55then that experience is worth nothing.
- 40:57Exactly.
- 40:57Yeah.
- 40:58And, I play a lot of golf, and, to this day, I, i-i-it has
- 41:04taught me a lot of humility.
- 41:06It's, it, it really does- Sports
- 41:09can do this.
- 41:09Exactly,
- 41:10yeah.
- 41:10Oh my God, yeah.
- 41:12golf is, everything has to be so precise, very similar to implant dentistry.
- 41:19if your putt is a millimeter off, it's not gonna go in.
- 41:24and, it's
- 41:27you, look at, you, look at the hazards in golf, you think, "You know what?
- 41:32I can, I can-
- 41:33I can do that
- 41:33… I can do that." Yeah.
- 41:35And you go for it, and you end up in the hazard.
- 41:38And, knowing when to take the aggressive line and when to take, go
- 41:42for percentage play- The cautious line,
- 41:43yeah
- 41:45is, critical thinking.
- 41:46It's crucial.
- 41:47Yeah.
- 41:47Is, crucial.
- 41:47Yeah.
- 41:47Is critical thinking, right?
- 41:49And similar in treatment planning and treatments is, you can very much
- 41:54apply, everything in sports can be applied in what we do in dentistry
- 41:57or in life really, is knowing when is the right moment to do something.
- 42:02And when is the right moment to, not to do something.
- 42:05Yeah.
- 42:06And to prevent a, an error, a mistake of judgment.
- 42:10and to treat and to train, clinicians to do that is, that's why I think, for
- 42:17the youngsters particularly, seeking knowledge, learning is important.
- 42:22I think the, this is where the, breadth of knowledge becomes important before
- 42:26you go into the depth of knowledge.
- 42:28you gotta have breadth before you go deeper into
- 42:30something.
- 42:31Deep.
- 42:31Exactly, yeah.
- 42:32So perfect segue to the last part where I would like to talk a little bit about,
- 42:38the next generation and how to train, good judgment in the next generation
- 42:43that is more and more also influenced by digital tools and, digital decision
- 42:50support, be it AI or be it, all kinds of, of different, possibilities.
- 42:55So you're very active in, in, in teaching at, at university, but
- 43:00also you're active in the ITI.
- 43:02You mentor a lot, and as we discussed before, a lot of young clinicians,
- 43:08and you try to help them actually to, get to this next level.
- 43:11And for them, probably it must be quite overwhelming at, at the moment
- 43:17to still understand, what do I need to decide and where can I rely on
- 43:22certain support systems, AI support systems that tell me, where to place
- 43:26an implant, how to design a crown.
- 43:29maybe there, there is, there are even tools to, decide whether, is this now a
- 43:33simple, a complex and a advanced case.
- 43:36So what type of young clinicians do we need to train to be ready for, let's say,
- 43:41the next generation, for the next decade?
- 43:47look,
- 43:50the, digital side of things, it's already quite advanced.
- 43:54And yes, there's more to come, and a lot more to come.
- 43:57s- stuff that we probably can't even comprehend yet is yet to come.
- 44:02but it's al- it's, been there like that.
- 44:04But, the conversation we were having earlier, we said, but this, this shift
- 44:09currently is pretty significant shift.
- 44:12The good thing is that all the youngsters coming in, they're pretty tech-savvy.
- 44:17Yeah.
- 44:17They have grown up with this.
- 44:18They've grown up.
- 44:19They're born in this.
- 44:20Yeah.
- 44:20They've grown up with this.
- 44:21So they come with a, basic understanding, a baseline knowledge
- 44:25of technology they come with.
- 44:27So teaching them the digital side of things is very easy.
- 44:32what we need to focus on is how do we b- build that human judgment in them.
- 44:38So that actually what we need in the long run is, we've got digital tools.
- 44:43Of course, they're gonna get more refined.
- 44:44Of course, they're gonna get more better.
- 44:46but there needs to be a better integration between the digital-
- 44:51and the human judgment, human brain.
- 44:56Dentistry remains a profession where we are treating patients.
- 45:00I, am yet to meet a patient who wants to be treated by, just wants
- 45:05to come into a ro- AI robotic clinic and not meet a human being.
- 45:10Yeah.
- 45:11The human touch, the empathy, the conversations, the reassurance,
- 45:15that's only gonna come when you sit with a human being.
- 45:19So it's not gonna take away the, that human touch.
- 45:24clinical procedures, is robots gonna take over dentistry?
- 45:28I don't see that happening in the foreseeable future- in reality.
- 45:32So where those tools are gonna come in is gonna help you plan things, is gonna help
- 45:37you in execution of treatment, whether it's your guided surgery- whether it's
- 45:40static or dynamic, doesn't really matter.
- 45:43But the, us as clinicians are still more or less have to sit
- 45:48in the center of all of this.
- 45:50And the technology has to sit surrounding us.
- 45:57compared to when I was an student, today's students, they're in this
- 46:03wonderful place where they can really merge the two together.
- 46:08I started my digital journey back in 2007 with the CEREC 2 and the CEREC 3.
- 46:13Sure.
- 46:14And then the first iTero, when it was- It came out, yeah … with Stra- you guys
- 46:19before it became- on its… Yeah, I've literally, we've been pretty, digitally
- 46:25advanced at, at, at- From the get-go
- 46:27from the get-go.
- 46:28Yeah.
- 46:29so all my trainees, the infrastructure that we have, both from the implant
- 46:35planning point of view, from the lab, from the clinical, scanners and
- 46:39stuff, so it's become, it's more or less ingrained in our, in our setup.
- 46:45but still, the most important thing, what is gonna be needed for future
- 46:50and the coming generations, is how do we instill this human element in it?
- 46:57Treat them, t-teach them how to properly treatment plan.
- 47:02and, treatment planning isn't one size fits all.
- 47:05That's the problem.
- 47:06Exactly.
- 47:07It is-
- 47:07It's very patient specific, yeah
- 47:08… tailored.
- 47:09Exactly.
- 47:10Tailored, customized treatment plan depending on the person
- 47:13who's sitting in front of you.
- 47:15And when you look at, the, young students that you're seeing today,
- 47:20what gives you most optimism, and maybe controversially, what worries you most?
- 47:25Because, y- you said they come already tech-savvy.
- 47:28Yeah.
- 47:28That's probably very positive.
- 47:29Yeah.
- 47:30But, it's still, AI is its, in its infancy, and it, develops
- 47:34very fast, so we're still learning about, where are the limits?
- 47:38Can we trust the system?
- 47:39To which degree?
- 47:40What can be done?
- 47:41What cannot be done?
- 47:42So there must be both, You seem-
- 47:44Yeah,
- 47:45quite optimistic, but also some-
- 47:47I was at a- … critical … I was at a conference last week, British Society
- 47:53of Restorative Dentistry conference, and there was a, radiologist who was, speaking
- 48:00on the a- role of AI in imaging today.
- 48:04And it was quite an interesting, fascinating,
- 48:08lecture because she was showing various AI models that are available
- 48:12for diagnosing problems and giving you radiographic reports.
- 48:17I can tell you, what is gonna happen over the next, decade is I think
- 48:22we're gonna end, there's gonna end up a lot of over-treatment.
- 48:26Why is that?
- 48:27Because AI is picking up things which we saw with human eyes-
- 48:32But we discarded
- 48:33… not discarded, but said, "Okay, that doesn't need treatment."
- 48:36And what's gonna happen with a lot of the younger generation, not necessarily
- 48:40related to generation, but a lot… Because dentistry still is a business.
- 48:45Yeah.
- 48:46People still have to- And
- 48:47what not to do.
- 48:47It goes what not to do.
- 48:49Yeah.
- 48:49Yeah.
- 48:49But there may be a- A perception that the AI report is now giving
- 48:55me a license to, it's saying, "Oh, it's got a pathology here."
- 48:59A pathology we would have said, "Yeah, it's there, but let's look at it in a
- 49:02year's time. Let's look at the X-ray taken five years ago. It still was there."
- 49:06Not everything that we see in an X-ray needs treating.
- 49:09Yeah.
- 49:10Whereas the danger now here is that you're gonna start to over-treat patients.
- 49:14Now, at the same time, we also had an, had a speaker from the medical
- 49:19legal, medical defense union.
- 49:21That's what I wanted to go at, exactly.
- 49:23Yeah.
- 49:24Because-
- 49:24So you cannot do nothing if you, see something,
- 49:28but also you cannot say that, "Oh, AI told me to do this treatment." Human judgment-
- 49:35Human judgment
- 49:35is, yeah
- 49:35is important because ultimately it's gonna be the clinician- who is still responsible
- 49:41for the decisions that we take, and if you look at all the AI, even the
- 49:45transcribing softwares that we use, there is a disclaimer at the top, "This is a
- 49:50transcription, from AI. you as a clinician need to confirm this is accurate."
- 49:58there is also the flip side probably.
- 50:00if AI detects something and you're not officially stating, "Okay, I saw
- 50:05it and I don't do anything," maybe later on it could be a legal case.
- 50:09So I-- it's a difficult, delicate balance that, you know, that we need to find-
- 50:12completely agree, but that's where you rely on the team.
- 50:15That's where I would then, if there is something that I think, I'm not sure." Not
- 50:19sure.
- 50:19Yeah.
- 50:20I, can see there's something, but does it need treating?
- 50:22Well-
- 50:22Let's discuss it in
- 50:23a group … there's something called as a specialist in, radiology.
- 50:27You ask an opinion.
- 50:29You say, can you have a look at this X-ray and give me a report?
- 50:32What do you think is the diagnosis here?" And then you can make a better judgment.
- 50:35Yeah, that's- Very
- 50:36interesting perspective.
- 50:37And
- 50:37so- That's the tea- that's the teamwork.
- 50:38That's why we are different specialists, is you don't know everything, and you
- 50:43need to rely on people, who are experts in their field to give you their opinion.
- 50:50And it also changes our perspective a bit because what, you're basically
- 50:52saying is that AI is not just helping us to, make better judgments.
- 50:58It might also create more effort to figure out whether the judgment is accurate
- 51:03and, you, need to react to basically, if you're asking, you need to react to
- 51:06what's coming back in, in, either way.
- 51:09Correct.
- 51:09And so this could also not only lead to over-treatment, but basically
- 51:12also take additional bandwidth- Yeah … of taking the right decision.
- 51:16And, it will certainly help you identify things that you may not be able to see.
- 51:20Absolutely.
- 51:22So it will work both ways, and that's why, we as humans will need
- 51:26to continue to be, smart enough to know how best to utilize this tool.
- 51:31Yeah.
- 51:32So to extend on this, what type of critical thinking do you need to
- 51:37install or believe that you need to instill this in, in, in your
- 51:39patients to be ready for exactly those conversations that we're just having?
- 51:44in patients or-
- 51:46No, with, with young dentists.
- 51:47Young
- 51:47dentists.
- 51:49I, I think, y- again, we need to instill curiosity in them.
- 51:57ask questions.
- 51:58Why?
- 52:00why are we doing this?
- 52:01why is this thing happening?
- 52:02What are the consequences of it?
- 52:04And make them believe that, you will make mistakes.
- 52:10We all make mistakes.
- 52:12as the wise man said, you make mistake, learn from your successes, learn from your
- 52:18mistakes, but don't repeat your mistakes.
- 52:21because the foolish thing to do is to repeat the mistakes over and
- 52:24over again, and that comes from, And the only way you will n- know
- 52:28what a mistake is, reflection.
- 52:30If you're continuously reflecting, continuously seeking feedback,
- 52:34particularly as when you're young, in training, getting feedback, getting
- 52:38critical feedback, and using that critical feedback to build positive
- 52:42things in yourself is important.
- 52:46it's again, like golf.
- 52:49Every time I play a great round of golf, I w- I can't wait to go back to play better.
- 52:53And the next time I go there and think, "Oh my God, that was a bad
- 52:55round." I can relate to this, yeah.
- 52:58And but I still can't wait to go back because I wanna fix that bad round.
- 53:01And it's the same thing.
- 53:02just when we think we know it all That's the day a mistake happens and then you,
- 53:10immediately that, that humility comes in
- 53:13Needs, needs to set in.
- 53:14Exactly
- 53:14And you know what is fascinating that this humility is pretty,
- 53:21it's, one of those things that, in an inadvertent kind of way, if
- 53:25you got the right humility, you're indirectly protecting patients
- 53:30Because you're being less egoistic and you're learning from mistakes,
- 53:34so somebody's benefiting from that.
- 53:35Not only am I as an individual, as a clinician, but the byproduct
- 53:42is my patients are getting better because I am not repeating
- 53:46mistakes
- 53:47yeah.
- 53:47And that's a, very beautiful circle to where we started also with you seeing this
- 53:51difference between this Indian education system versus then, what you had in, in
- 53:56Europe with, a much less hierarchical, let's say, way of teaching, where also
- 54:01these kind of mistakes, they are not mistakes but learning opportunities,
- 54:06I have absolutely no problem in telling my trainees when they ask me something,
- 54:11some question, I'll say, "I don't know.
- 54:14Let's go find out."
- 54:15Excellent
- 54:16and as a teacher, that takes a lot of courage because-
- 54:21Yeah, because you're the one that needs to know everything
- 54:23Needs to know everything.
- 54:24But to be able to say-
- 54:26You know what?
- 54:27I don't actually know the answer to that." And in fact, you can turn it
- 54:30around and say, "Why don't you go find out and then tell me as well?"
- 54:33Because then you're making them learn, and then coming back to
- 54:36teach you something as well.
- 54:37And I think that's the, lifelong learning cycle Learning, yeah
- 54:41Because when you think you know everything, you're in trouble
- 54:44it's, not a good sign.
- 54:45So maybe to conclude this, this section also, in your view, what do we need to
- 54:52do, companies like, Straumann, when, we…
- 54:56Now, how should we develop the future of dentistry in, a, I would
- 55:01say, a, responsible way so that actually this difference between,
- 55:08what can be done and what should be done is not overstressed in, in the
- 55:12sense that, everything can be done?
- 55:13I
- 55:14think, I mean- Companies have a huge role to play.
- 55:19you have massive reach, more than universities have, more than the
- 55:23hospitals have, more than clinicians have, global reach companies like Straumann.
- 55:28So what do you need to do is to continue to remain responsible, and I know you're
- 55:33doing that, and that, that's why I'm here.
- 55:35and, remain responsible.
- 55:38The, you've… the developments, of course, you can't stay stagnant.
- 55:43You've got to keep on developing and stuff.
- 55:45But, mind it that,
- 55:50the,
- 55:53to try and instill the fact amongst the clinicians around the world
- 55:56who are your customers- that, with everything that you provide, there
- 56:01is an, there is an onus on education as well, training as well, right?
- 56:05And so that has to come from you both.
- 56:07You have to provide the evidence, research behind things that you are
- 56:10promoting, and you have to provide the education, particularly to, to,
- 56:15clinicians who don't have access to institutional education, shall we say.
- 56:19And they-- that's the vast majority of the clinicians and dentists around
- 56:22the world are the ones in their practices who don't have access except
- 56:26when they go for congresses, and how often can they go for congresses?
- 56:29So huge role for companies like Straumann and others to, to navigate and safeguard
- 56:36both the clinicians and the patients.
- 56:39Together with, with institutions like the ITI, where we can actually,
- 56:43really do education and help.
- 56:47ITI has had a, huge impact on my career, in terms of, the growth of
- 56:52ITI over the last, oh, 15 years.
- 56:56I think about 26,000, 27,000 members at the moment worldwide.
- 57:01there isn't any other, organization or association in dentistry,
- 57:05let alone implant dentistry, which has such a global reach.
- 57:08Such a global reach, yeah.
- 57:10and, ITI has been doing wonderful things from developing evidence,
- 57:14consensus statements, and congresses and stuff, and study clubs.
- 57:18I run a study club.
- 57:20I know.
- 57:22in my golf club.
- 57:23And often we s- in the summers, we play golf.
- 57:25We mix, we play golf in the afternoon and study club in the evening.
- 57:29And two of my study clubs are always case discussion.
- 57:32And I ask the, my, study club members, they bring cases in, and we have
- 57:41Often been in our study club till midnight, would you believe it?
- 57:45Yeah, because it's passionate, so- It
- 57:46is
- 57:46… people are passionate about those,
- 57:48I, love- … those cases, yeah … evenings.
- 57:49Not the lecture evenings, the study club- when we're discussing case till midnight.
- 57:54And nobody wants to leave because it's just such a healthy learning environment.
- 57:59We're bouncing, we're bringing cases, learning from each other, discussing
- 58:02things, and then because these cases are relevant because somebody's
- 58:05brought a case that they want to treat.
- 58:08They just, they can treat it, but they just want reassurance.
- 58:12Is it the right approach- that I'm choosing?
- 58:14Exactly.
- 58:14Yeah.
- 58:16at the grassroot level, which is what I class the study clubs to be, if
- 58:21they're run success- if they're run properly, they can have a massive
- 58:24impact in that little community- where you can protect and shield each other.
- 58:29Excellent.
- 58:30That brings us almost to the end, Shakeel.
- 58:33Thanks a lot already for a very fruitful and interesting discussion.
- 58:37So I would like to end, the conversation with maybe just
- 58:40three takeaways f- from your end.
- 58:42So what would be, the one piece of advice you would give to young clinicians that
- 58:47want to venture more into complex cases?
- 58:52I would say patience
- 58:57Take it easy.
- 59:01seek knowledge, seek experience.
- 59:03Build your experience because complex cases is something that
- 59:07requires layers of experience, and it requires patience, right?
- 59:14I grew up fly fishing in Kashmir.
- 59:18a, an experienced angler won't just come in and wade into
- 59:23the water and start fishing.
- 59:25You, you come in, you spend the first five, 10 minutes early morning before the
- 59:28sun is even up- Observing … to, just to observe- just to see which way the
- 59:33water is flowing, where are the, fish, where do you see fish jumping and stuff.
- 59:39What sort of, fly to use depends on what sort of ins- what sort
- 59:43of insects are flying around and stuff before you start to cast.
- 59:47So step back sometimes.
- 59:49And be patient.
- 59:50Be patient.
- 59:50Excellent.
- 59:51I think that was the advice I would give youngsters, especially in today's
- 59:54day and age, where speed is everything.
- 59:58And, same advice goes to Straumann, immediacy, Let's just sometimes
- 1:00:02say immediacy when it is right- ,not immediacy for everything.
- 1:00:06Excellent.
- 1:00:07So what would be then your piece of advice for experienced clinicians?
- 1:00:11So what is the one thing they should stay humble about?
- 1:00:14We discussed about it before.
- 1:00:17a, staying humble.
- 1:00:18That's it.
- 1:00:19Staying humble.
- 1:00:19So that's all it is.
- 1:00:20Yeah.
- 1:00:21Yeah.
- 1:00:21I think staying humble and knowing that every day is gonna teach you
- 1:00:27something new, and, just when you think you mastered it all, something
- 1:00:33is waiting, surprise is waiting.
- 1:00:35So I would say, I, think the, reviewing long term and looking at your patients
- 1:00:42after five, 10, 15 years is what really teaches you whether what you did back then
- 1:00:49is successful because I don't-- Dentistry is not about short-term fixes and stuff.
- 1:00:54Even though, implant dentistry looks immediate, but really what
- 1:00:58we want is to play the long game.
- 1:01:01and, the most I've learned in my own career is through clinical photography.
- 1:01:08I take pictures and photographs of everything I do in my clinics.
- 1:01:12And you then can go back
- 1:01:13and learn.
- 1:01:14Yeah.
- 1:01:14And this has taught me a lot, George.
- 1:01:16Yeah.
- 1:01:16Unbelievable amounts.
- 1:01:18There is no- That- … amounts of note-taking or writing which you can
- 1:01:22capture- That will substitute for the
- 1:01:22picture.
- 1:01:22Yeah … a picture.
- 1:01:2410 years later, you can compare the two, and it's just like a pi- like a
- 1:01:27radiograph, having a clinical picture will give you so much insight- into your own,
- 1:01:36interventions and consequences of that.
- 1:01:38Excellent advice.
- 1:01:39And then lastly, so Is there one principle in dentistry that we should never give
- 1:01:46up, even if it becomes more and more digital and we have more and more fancy
- 1:01:50toys that maybe substitute for one or the other decision that we have to make?
- 1:01:57I would say, I don't think the upda- what you started on is the, human
- 1:02:04judgment, and that principle, you just can't break away from that.
- 1:02:09No matter how digital, no matter how automated dentistry is gonna become, it
- 1:02:14will always be dependent on us making the right decision and then asking our
- 1:02:20tools to help us deliver that decision.
- 1:02:23Does that make sense?
- 1:02:24That makes absolute sense,
- 1:02:24yeah.
- 1:02:25it has to be a human decision.
- 1:02:27It has to be the, pivotal thing that we do, and that is then gonna…
- 1:02:31The tools are there to use, the, sh- the digital tools and stuff should,
- 1:02:40augment wisdom, not replace it.
- 1:02:44Excellent final word.
- 1:02:45Thanks a lot, Shakeel, for a very, I would say, inspiring and, conversation
- 1:02:52full of learning bits and pieces.
- 1:02:53So I really enjoyed it.
- 1:02:54Thanks a lot for joining us.
- 1:02:56Absolute pleasure, George.
- 1:02:57Thank you very much.
- 1:02:59I really enjoyed it as well.
- 1:03:00Fascinating talk.
- 1:03:01Thank you.
- 1:03:01So thanks a lot, Shakeel.
- 1:03:03To our audience, thanks a lot for actually listening to us.
- 1:03:07I hope that you actually enjoyed this, this talk with, Professor Shakeel Shahdad.
- 1:03:12And if you found some nuggets that you were interested in, that you would like
- 1:03:17to actually, use in your daily practice, please also share this episode because
- 1:03:20there might be also others that, would be interested in, this, type of wisdom.
- 1:03:25Watch out for the next episodes.
- 1:03:27we're of course going to, continue this series, so stay curious,
- 1:03:31and we catch you in the next one.
- 1:03:33Thank you.