Latest / Omni Talk Retail / 💡 Metro AG CFO Eric Riegger on AI, Cybersecurity & Wholesale Growth | CGF 2025
Transcript
- 0:00Hello,
- 0:00everyone.
- 0:01Welcome
- 0:01back.
- 0:02This
- 0:02is
- 0:02Omnitalk
- 0:03Retail
- 0:03coming
- 0:03to
- 0:03you
- 0:04live
- 0:04from
- 0:05the
- 0:05Consumer
- 0:05Goods
- 0:06Forum
- 0:06in
- 0:06the
- 0:06Vuzion
- 0:07Group
- 0:07booth.
- 0:08I
- 0:08am
- 0:08Anne
- 0:09Mazinga.
- 0:09And
- 0:09I'm
- 0:09Chris
- 0:10Walton.
- 0:10And
- 0:10today
- 0:11we
- 0:11have
- 0:11another
- 0:12special
- 0:12guest.
- 0:12We
- 0:13have
- 0:13Eric
- 0:13Rieger,
- 0:14who
- 0:14is
- 0:14the
- 0:14group
- 0:15Chief
- 0:15Financial
- 0:16officer@Metro
- 0:17AG.
- 0:17Eric,
- 0:18welcome.
- 0:19Thank
- 0:19you
- 0:19very
- 0:19much
- 0:19for
- 0:19having
- 0:20me
- 0:20here.
- 0:20Good,
- 0:21good.
- 0:21Yeah,
- 0:22I'm
- 0:22excited.
- 0:22We've
- 0:23got
- 0:23a
- 0:23CFO
- 0:23with
- 0:24us
- 0:24today
- 0:24and
- 0:25this
- 0:25is
- 0:25a
- 0:25rare
- 0:25treat
- 0:26for
- 0:26us.
- 0:26This
- 0:26is
- 0:26really
- 0:27exciting.
- 0:27So.
- 0:27So,
- 0:28Eric,
- 0:28why
- 0:28don't
- 0:28we
- 0:28start.
- 0:29Your
- 0:29background
- 0:29is
- 0:30fascinating,
- 0:30actually.
- 0:31It's
- 0:31steeped
- 0:31in
- 0:31retail,
- 0:32I
- 0:32think
- 0:32is
- 0:32the
- 0:32best
- 0:32way
- 0:33we
- 0:33could
- 0:33put
- 0:33it.
- 0:34Why
- 0:34don't
- 0:34you
- 0:34start
- 0:34off?
- 0:35But
- 0:35first
- 0:35tell
- 0:35us.
- 0:36We
- 0:36want
- 0:36to
- 0:36get
- 0:36into
- 0:36that.
- 0:36But
- 0:37first
- 0:37tell
- 0:37us
- 0:37a
- 0:37little
- 0:37bit
- 0:37about
- 0:37what
- 0:38Metro
- 0:38is
- 0:39and
- 0:39then
- 0:39what
- 0:39is
- 0:40your
- 0:40background
- 0:40as
- 0:40well?
- 0:41So
- 0:41Metro
- 0:41AG
- 0:42is
- 0:42largest
- 0:43wholesaler
- 0:44here
- 0:44in
- 0:45Europe
- 0:46and
- 0:48operating
- 0:48in
- 0:4930
- 0:49countries.
- 0:50More
- 0:50than
- 0:51600
- 0:51stores
- 0:53doing
- 0:53delivery,
- 0:54especially
- 0:55to
- 0:55restaurants
- 0:56and
- 0:56so
- 0:57on.
- 0:57So
- 0:58that's
- 0:58our
- 0:58focus.
- 0:59Okay,
- 0:59got
- 0:59it.
- 0:59And
- 1:00what
- 1:01did
- 1:01you
- 1:01do
- 1:01before
- 1:01you
- 1:02became
- 1:02cfo?
- 1:03So
- 1:03I
- 1:03worked
- 1:04a
- 1:04lot
- 1:04in
- 1:05discount
- 1:05retail.
- 1:06So
- 1:06I
- 1:06worked
- 1:06more
- 1:06than
- 1:0720
- 1:07years
- 1:08for
- 1:09German
- 1:10discount
- 1:10chains.
- 1:11I
- 1:11worked
- 1:1116
- 1:12years
- 1:12for
- 1:13Lidl
- 1:13and
- 1:13five
- 1:14years
- 1:14for
- 1:14Aldi.
- 1:15Wow.
- 1:15And
- 1:1510
- 1:15years
- 1:15of
- 1:16those
- 1:16were
- 1:16in
- 1:16the
- 1:16US
- 1:16if
- 1:17I'm
- 1:17not
- 1:17mistaken.
- 1:17Right?
- 1:18That's
- 1:18correct.
- 1:18So
- 1:182015,
- 1:19I
- 1:19went
- 1:19over
- 1:20to
- 1:20the
- 1:20US,
- 1:21worked
- 1:21for
- 1:21Lidl
- 1:21US
- 1:22and
- 1:22and
- 1:22opened
- 1:23our
- 1:23first
- 1:23stores
- 1:23in
- 1:242017
- 1:24there.
- 1:25Super
- 1:25exciting
- 1:27time
- 1:27as
- 1:28a
- 1:28kind
- 1:28of
- 1:28a
- 1:28startup
- 1:29there.
- 1:30And
- 1:30then
- 1:30I
- 1:31moved
- 1:312019
- 1:31to
- 1:32Aldi
- 1:32in
- 1:32the
- 1:32US
- 1:33which
- 1:33was
- 1:34super
- 1:35exciting.
- 1:35Of
- 1:35course,
- 1:36as
- 1:36you
- 1:36know,
- 1:37Aldi
- 1:37is
- 1:37growing
- 1:37really
- 1:38fast,
- 1:38very,
- 1:38very
- 1:39fast.
- 1:39And
- 1:40I
- 1:40was
- 1:40happy
- 1:41to
- 1:41support
- 1:42and
- 1:42accelerate
- 1:43the
- 1:43expansion
- 1:43there.
- 1:43So
- 1:44that
- 1:44was
- 1:44really
- 1:44fascinating
- 1:45time.
- 1:45Yeah.
- 1:46Retailer
- 1:46to
- 1:46watch.
- 1:46And
- 1:47actually
- 1:47just
- 1:47named
- 1:47a
- 1:47new
- 1:48CEO,
- 1:48if
- 1:48I'm
- 1:48not
- 1:48mistaken,
- 1:49for
- 1:49the
- 1:49US
- 1:49too.
- 1:50Right.
- 1:51So
- 1:51I'm
- 1:52curious
- 1:52before
- 1:53I
- 1:53want
- 1:53to
- 1:53ask
- 1:54you
- 1:54too.
- 1:5510
- 1:55years
- 1:55in
- 1:55the
- 1:55US,
- 1:56lots
- 1:56of
- 1:56experience
- 1:56in
- 1:57Europe
- 1:57too.
- 1:57What
- 1:57is
- 1:58the
- 1:58biggest
- 1:58difference
- 1:58in
- 1:58your
- 1:59mind
- 1:59between
- 1:59US
- 2:00and
- 2:00European
- 2:01grocery?
- 2:02Oh,
- 2:03so
- 2:04yeah.
- 2:04So
- 2:04actually
- 2:05it's
- 2:05interesting
- 2:05that
- 2:07Aldi,
- 2:07you
- 2:08know,
- 2:08took
- 2:08so
- 2:08long
- 2:09in
- 2:09the
- 2:09year,
- 2:09so.
- 2:09Right.
- 2:10Aldi
- 2:10is,
- 2:11you
- 2:11know,
- 2:11many
- 2:12don't
- 2:12know
- 2:12that,
- 2:12but
- 2:131976
- 2:14started
- 2:14in
- 2:15the
- 2:15US
- 2:15so
- 2:16everyone
- 2:16had
- 2:16to
- 2:16get.
- 2:17No,
- 2:17Aldi
- 2:18was
- 2:18the
- 2:18kind
- 2:18of
- 2:18the
- 2:19price
- 2:19to
- 2:20value
- 2:21leader
- 2:21and
- 2:22it
- 2:22took
- 2:22a
- 2:22long
- 2:23time
- 2:23that
- 2:23customers
- 2:24really
- 2:26took
- 2:26that
- 2:26up
- 2:27and
- 2:27of
- 2:27course
- 2:27Covid
- 2:28supported
- 2:28that.
- 2:29Right.
- 2:29This
- 2:29development
- 2:30was
- 2:30interesting
- 2:31much
- 2:31earlier
- 2:32in
- 2:32Europe.
- 2:33You
- 2:33see,
- 2:33the
- 2:34Schwarz
- 2:34Group
- 2:34is
- 2:35Lidl
- 2:36and
- 2:36Aldi
- 2:36is
- 2:37much
- 2:37stronger
- 2:37in
- 2:37Europe
- 2:38and
- 2:38you
- 2:38got
- 2:38High
- 2:39market
- 2:39shares
- 2:39already
- 2:40from
- 2:40them
- 2:41accelerating
- 2:41this
- 2:42value
- 2:42proposition
- 2:44and
- 2:44therefore
- 2:44coming
- 2:45back
- 2:45to
- 2:46Metro
- 2:46on
- 2:47this
- 2:47one.
- 2:48So
- 2:48we
- 2:48are
- 2:49coming
- 2:49for
- 2:50more
- 2:50from
- 2:51a
- 2:51mixture
- 2:51between
- 2:52retail
- 2:52and
- 2:52wholesale.
- 2:53Focusing
- 2:54now
- 2:54on
- 2:54wholesale,
- 2:55being
- 2:55more
- 2:56discount
- 2:56a
- 2:57bit
- 2:57as
- 2:57well
- 2:58in
- 2:58our
- 2:59assortment
- 2:59with
- 3:00being
- 3:00a
- 3:00lot
- 3:00of
- 3:00private
- 3:01label
- 3:01there.
- 3:01Okay,
- 3:02got
- 3:02it.
- 3:03Well
- 3:03Eric,
- 3:03I
- 3:04want
- 3:04to
- 3:04take
- 3:04a
- 3:04minute
- 3:04because
- 3:05as
- 3:05Chris
- 3:05mentioned,
- 3:06we
- 3:06have
- 3:06a
- 3:07CFO
- 3:07standing
- 3:08between
- 3:08us.
- 3:08There's
- 3:09a
- 3:09lot
- 3:09happening
- 3:10in
- 3:10the
- 3:10technology
- 3:11space,
- 3:11especially
- 3:12as
- 3:12it
- 3:12pertains
- 3:13to
- 3:13AI.
- 3:14So
- 3:14I
- 3:15want
- 3:15to
- 3:15ask
- 3:15you,
- 3:17how
- 3:17are
- 3:18you,
- 3:19you're
- 3:19the
- 3:19money
- 3:20man.
- 3:20How
- 3:20are
- 3:21you
- 3:21determining
- 3:23where
- 3:23and
- 3:24how
- 3:24you're
- 3:24going
- 3:25to
- 3:25invest
- 3:25in
- 3:25AI
- 3:26in
- 3:27terms
- 3:27of
- 3:27a
- 3:27capital
- 3:28investment
- 3:28right
- 3:29now?
- 3:29Yeah.
- 3:29So
- 3:30AI
- 3:30is
- 3:31really
- 3:31key
- 3:31for
- 3:32the
- 3:32future
- 3:32for
- 3:32us,
- 3:33that's
- 3:33for
- 3:34sure.
- 3:35Like
- 3:35I
- 3:35mentioned
- 3:36before,
- 3:36we
- 3:36are
- 3:36in
- 3:36more
- 3:37than
- 3:3730
- 3:37countries.
- 3:38Yes.
- 3:39And
- 3:39so
- 3:39we
- 3:39are
- 3:40currently
- 3:40harmonizing
- 3:41all
- 3:41the
- 3:41systems
- 3:42and
- 3:43but
- 3:43also
- 3:44on
- 3:44the
- 3:44same
- 3:45meta
- 3:46we
- 3:46also
- 3:47implementing
- 3:48AI
- 3:48and
- 3:49AI
- 3:49is
- 3:49accelerating
- 3:50so
- 3:50fast.
- 3:51So
- 3:51you
- 3:52have
- 3:52to
- 3:52adjust
- 3:52really,
- 3:53really
- 3:53quickly.
- 3:54Our
- 3:54investments
- 3:55is
- 3:55currently
- 3:55more
- 3:56in
- 3:56low
- 3:56hanging
- 3:57fruits.
- 3:57So
- 3:58there's
- 3:58a
- 3:58lot
- 3:58of
- 3:59AI
- 3:59applications
- 4:00which
- 4:01have
- 4:01a
- 4:01really
- 4:01good
- 4:01return
- 4:02on
- 4:02investment.
- 4:03Of
- 4:03course
- 4:03you
- 4:03have
- 4:04to
- 4:04see
- 4:04how
- 4:04all
- 4:04this
- 4:05software
- 4:06providers
- 4:06like
- 4:06SAP
- 4:07and
- 4:07others
- 4:08support
- 4:08that
- 4:08as
- 4:08well.
- 4:09But
- 4:09actually
- 4:09we
- 4:09are
- 4:10focusing
- 4:10on
- 4:11quick,
- 4:11quick
- 4:12returns
- 4:12at
- 4:12the
- 4:12moment.
- 4:13But
- 4:13of
- 4:13course
- 4:13having
- 4:13long
- 4:14without
- 4:14losing
- 4:15the
- 4:15long
- 4:15term.
- 4:16Is
- 4:16there
- 4:16anything
- 4:17that
- 4:17you
- 4:18are
- 4:19taking
- 4:20maybe
- 4:20a
- 4:20riskier
- 4:21bet
- 4:21on
- 4:21or
- 4:22that
- 4:22you're
- 4:22willing
- 4:23to
- 4:23experiment
- 4:23a
- 4:24little
- 4:24bit
- 4:24further
- 4:24with
- 4:25when
- 4:25it
- 4:25comes
- 4:25to
- 4:26technology,
- 4:27especially
- 4:28using
- 4:28AI
- 4:29versus
- 4:29those
- 4:29short
- 4:30roi?
- 4:31Yeah.
- 4:31So
- 4:32the
- 4:33advantage
- 4:33for
- 4:34Metro
- 4:34is
- 4:34we
- 4:34know
- 4:35our
- 4:35customers
- 4:35really
- 4:36well,
- 4:36so
- 4:36we
- 4:37know
- 4:37our,
- 4:38we
- 4:38have
- 4:38all
- 4:38the
- 4:39information
- 4:39compared
- 4:39to
- 4:40retail.
- 4:40Often
- 4:40you
- 4:40don't
- 4:41know
- 4:41your
- 4:41customers
- 4:41but
- 4:42we
- 4:42have
- 4:42a
- 4:42full
- 4:42program
- 4:43so
- 4:43we
- 4:43know
- 4:44what
- 4:44they
- 4:45actually
- 4:45have
- 4:45to
- 4:45order,
- 4:46what
- 4:46are
- 4:46they
- 4:47buying
- 4:47from
- 4:47us?
- 4:48So
- 4:48actually
- 4:49we
- 4:49use,
- 4:49we
- 4:50have
- 4:50a
- 4:50lot
- 4:50of
- 4:50data,
- 4:51so
- 4:51we
- 4:51have
- 4:51everything
- 4:52in
- 4:52the
- 4:52Google
- 4:52cloud
- 4:53already,
- 4:53all
- 4:53of
- 4:53our
- 4:54data.
- 4:54So
- 4:54actually
- 4:55we
- 4:55are
- 4:55really
- 4:55progressive
- 4:56on
- 4:56this
- 4:56and
- 4:57using
- 4:57our
- 4:57data
- 4:57in
- 4:58the
- 4:58future
- 4:58and
- 4:59this
- 4:59is
- 4:59where
- 5:00we
- 5:00really
- 5:00want
- 5:00to
- 5:00invest
- 5:01even
- 5:01more
- 5:01and
- 5:01even
- 5:02quicker.
- 5:02So
- 5:02data
- 5:02analysis,
- 5:04maybe
- 5:04customization,
- 5:06planning
- 5:07and
- 5:07forecasting,
- 5:07those
- 5:08are
- 5:08areas
- 5:08where
- 5:08you
- 5:08might
- 5:09be
- 5:09willing
- 5:09to
- 5:09take
- 5:10more
- 5:10of
- 5:10a
- 5:11leap
- 5:11with
- 5:11investing.
- 5:12That's
- 5:12right.
- 5:12Okay.
- 5:13Yeah.
- 5:13The
- 5:13big
- 5:13takeaway
- 5:13for
- 5:13me
- 5:14too
- 5:14is
- 5:14that
- 5:14you
- 5:14are
- 5:14investing
- 5:15in
- 5:15AI.
- 5:15I
- 5:15mean
- 5:15I
- 5:16read
- 5:16a
- 5:16report
- 5:16this
- 5:16week
- 5:16that
- 5:17said
- 5:178%
- 5:18of
- 5:18CMOs
- 5:18are
- 5:18not
- 5:19investing
- 5:19in
- 5:19AI
- 5:20from
- 5:20a
- 5:20survey
- 5:21and
- 5:21I
- 5:21was
- 5:21like,
- 5:22what
- 5:22rock
- 5:22do
- 5:23you
- 5:23need
- 5:23to
- 5:23crawl
- 5:23out
- 5:23from
- 5:24under?
- 5:24You
- 5:24know,
- 5:24I
- 5:24mean
- 5:24that's
- 5:25my
- 5:25opinion,
- 5:25but
- 5:25I
- 5:26think
- 5:26you
- 5:26would
- 5:26probably
- 5:26share
- 5:26that
- 5:27same
- 5:27feeling
- 5:27that
- 5:27It's
- 5:28a,
- 5:28it's
- 5:28an
- 5:28important
- 5:28place
- 5:29to
- 5:29invest
- 5:29at
- 5:29this
- 5:29point.
- 5:30Yeah,
- 5:30no,
- 5:30that's
- 5:31true.
- 5:31And
- 5:31it's
- 5:32actually
- 5:32reflected
- 5:33here
- 5:33in
- 5:33the
- 5:33agenda
- 5:34for
- 5:34the
- 5:34Consumer
- 5:34Goods
- 5:35Forum
- 5:35as
- 5:35well.
- 5:35If
- 5:35you
- 5:36look
- 5:36at
- 5:36the
- 5:36agenda
- 5:36last
- 5:37year
- 5:37there
- 5:38barely
- 5:38was
- 5:39something
- 5:39regarding
- 5:39AI.
- 5:40Right
- 5:40now
- 5:40you
- 5:40look
- 5:41at
- 5:41this
- 5:41one.
- 5:41I
- 5:42was
- 5:42at
- 5:42the
- 5:42NF
- 5:42in
- 5:43New
- 5:43York
- 5:43in
- 5:44January,
- 5:44same
- 5:45there.
- 5:45AI
- 5:46is
- 5:46kind
- 5:46of
- 5:47all
- 5:47over
- 5:47the
- 5:47place
- 5:48and
- 5:48of
- 5:49course
- 5:49use
- 5:49cases
- 5:49have
- 5:50to
- 5:50fit
- 5:50for
- 5:50your
- 5:51purpose.
- 5:51Yeah,
- 5:52we
- 5:52always
- 5:52talk
- 5:52about,
- 5:52it
- 5:53feels
- 5:53like
- 5:53E
- 5:53commerce
- 5:54in
- 5:54the
- 5:54late
- 5:5490s
- 5:54again
- 5:55when
- 5:55it
- 5:55comes
- 5:55to
- 5:55AI
- 5:55and
- 5:56attending
- 5:56these
- 5:56conferences
- 5:57and,
- 5:57and
- 5:57how
- 5:57we're
- 5:58all
- 5:58trying
- 5:58to
- 5:58educate
- 5:58ourselves
- 5:59as
- 5:59quickly
- 5:59as
- 5:59possible.
- 6:00All
- 6:00right,
- 6:00I
- 6:00want
- 6:00to
- 6:01turn
- 6:01our
- 6:01attention
- 6:01now
- 6:01to
- 6:02another
- 6:02topic
- 6:03of
- 6:03the
- 6:03day
- 6:04that
- 6:04in
- 6:04the
- 6:05last
- 6:05few
- 6:05weeks,
- 6:05Anna
- 6:06and
- 6:06I
- 6:06can't
- 6:06stop
- 6:06talking
- 6:07enough
- 6:07about
- 6:07like
- 6:08it
- 6:08just
- 6:08keeps
- 6:08popping
- 6:09up
- 6:09and
- 6:09it,
- 6:10it
- 6:10started
- 6:10over
- 6:11here
- 6:11in
- 6:11Europe
- 6:11and
- 6:11now
- 6:11it
- 6:12seems
- 6:12like
- 6:12it's
- 6:12coming
- 6:12to
- 6:12the
- 6:13States
- 6:13and
- 6:13that
- 6:13is
- 6:13cybersecurity.
- 6:15How
- 6:15have
- 6:15you
- 6:15had
- 6:15to
- 6:15look
- 6:16at
- 6:16cybersecurity
- 6:16differently,
- 6:17you
- 6:18know,
- 6:18from
- 6:18your
- 6:18role
- 6:18as
- 6:18a
- 6:19CFO
- 6:19here
- 6:19over
- 6:19the
- 6:20last,
- 6:20you
- 6:20know,
- 6:21year
- 6:21particularly?
- 6:22Yeah,
- 6:22so
- 6:22actually
- 6:23I
- 6:23actually
- 6:23have
- 6:23to
- 6:23go
- 6:24even
- 6:24further
- 6:24back
- 6:26because
- 6:26cyber
- 6:27secure
- 6:27a
- 6:27couple
- 6:28of
- 6:28years
- 6:28was
- 6:29always
- 6:29under
- 6:29the
- 6:29radar.
- 6:32But
- 6:32we
- 6:32had
- 6:32a
- 6:32bigger
- 6:33cyber
- 6:33attack
- 6:34two
- 6:34to
- 6:34three
- 6:35years
- 6:35ago
- 6:36which
- 6:36impacted
- 6:37our
- 6:37business
- 6:37heavily.
- 6:38So
- 6:38we
- 6:38had
- 6:38to
- 6:39change
- 6:39our
- 6:39strategy.
- 6:41We
- 6:41were
- 6:42forced
- 6:42to.
- 6:42And
- 6:43there's
- 6:43of
- 6:43course
- 6:44a
- 6:44disadvantage
- 6:45if
- 6:45you
- 6:45have
- 6:46multiple
- 6:46systems,
- 6:48so
- 6:48many
- 6:48different
- 6:48interfaces.
- 6:49So
- 6:49actually
- 6:50what
- 6:50we
- 6:50have
- 6:50to
- 6:50do,
- 6:51harmonize
- 6:51the
- 6:51systems
- 6:52and
- 6:53then
- 6:53really
- 6:53bringing
- 6:54kind
- 6:54of
- 6:54a
- 6:54focus
- 6:55on
- 6:55cybersecurity.
- 6:56It
- 6:56is
- 6:57focused
- 6:57with
- 6:58our
- 6:58CEO
- 6:58as
- 6:58well.
- 6:59So
- 6:59it's
- 6:59kind
- 6:59of
- 7:00there
- 7:01was
- 7:01no
- 7:01chance
- 7:02to
- 7:02avoid
- 7:02this.
- 7:03So
- 7:03if
- 7:04you
- 7:04talk
- 7:04about
- 7:04topics
- 7:05cybersecurity
- 7:07top
- 7:07on
- 7:07our
- 7:08list,
- 7:08AI
- 7:08top
- 7:09on
- 7:09our
- 7:09list.
- 7:09So
- 7:09that's
- 7:10a
- 7:10couple
- 7:10of
- 7:11topics
- 7:11we
- 7:11really
- 7:12have
- 7:12to
- 7:12focus
- 7:12on,
- 7:13especially
- 7:13on
- 7:13the
- 7:13cyber
- 7:14security.
- 7:15We
- 7:15had
- 7:16to
- 7:16learn
- 7:16the
- 7:16huddlers.
- 7:17It
- 7:17was
- 7:17after
- 7:18I
- 7:18came
- 7:19afterwards,
- 7:19but
- 7:20actually
- 7:20we're
- 7:21still
- 7:21working
- 7:21on
- 7:21it.
- 7:22Yeah.
- 7:22So
- 7:22I
- 7:23got
- 7:23two
- 7:23follow
- 7:23up
- 7:23questions
- 7:23for
- 7:24you
- 7:24and
- 7:24maybe,
- 7:24and
- 7:24I
- 7:24don't
- 7:24know
- 7:24if
- 7:25you
- 7:25know
- 7:25this
- 7:25off
- 7:25the
- 7:25top
- 7:25of
- 7:25your
- 7:25head
- 7:26or
- 7:26not,
- 7:26but
- 7:26I'm
- 7:27curious,
- 7:27from
- 7:27a
- 7:27budget
- 7:28standpoint,
- 7:28like
- 7:28what
- 7:29percentage
- 7:29increase
- 7:30did
- 7:30you
- 7:30have
- 7:30to
- 7:30put
- 7:30towards
- 7:32cybersecurity
- 7:33in
- 7:33the
- 7:33budget
- 7:34to
- 7:34make
- 7:34sure
- 7:34it
- 7:34doesn't
- 7:35happen
- 7:35again?
- 7:35And
- 7:35then
- 7:36second
- 7:36question,
- 7:37what
- 7:37advice
- 7:38then
- 7:38do
- 7:38you
- 7:38have
- 7:38for
- 7:39the
- 7:39North
- 7:39American
- 7:40executives
- 7:41that
- 7:41are
- 7:41watching
- 7:41this
- 7:41in
- 7:41terms
- 7:42of
- 7:42how
- 7:42to
- 7:42deal
- 7:42with
- 7:42this
- 7:43so
- 7:43they
- 7:43don't
- 7:43have
- 7:43to
- 7:43learn
- 7:44the
- 7:44hard
- 7:44way?
- 7:45So
- 7:45you
- 7:45can't
- 7:46compare
- 7:46what
- 7:46we
- 7:46Spent
- 7:47beforehand
- 7:47what
- 7:47we're
- 7:48spending
- 7:48really?
- 7:49Because
- 7:49it's
- 7:49that
- 7:49different.
- 7:50It's
- 7:50so
- 7:50different.
- 7:51Wow.
- 7:51So
- 7:52you
- 7:52set
- 7:52up
- 7:52all
- 7:53this
- 7:53new.
- 7:53But
- 7:54I
- 7:54tell
- 7:54you,
- 7:54I
- 7:55didn't
- 7:55expect
- 7:55that.
- 7:56You
- 7:56know,
- 7:56on
- 7:56the
- 7:56first
- 7:57hand
- 7:57there's
- 7:57no
- 7:57return,
- 7:58official
- 7:58return
- 7:59on
- 7:59investment.
- 8:00But
- 8:00if
- 8:00you
- 8:00have
- 8:01to
- 8:01learn
- 8:01it,
- 8:01the
- 8:02hard
- 8:02lesson,
- 8:02just
- 8:04missing
- 8:04out
- 8:04on
- 8:05one,
- 8:05two
- 8:05days,
- 8:06maybe
- 8:06more
- 8:07on
- 8:07sales
- 8:08disruption
- 8:08of
- 8:08your
- 8:09business
- 8:09and
- 8:10our
- 8:10customers
- 8:10relying
- 8:11on
- 8:11our
- 8:11availability.
- 8:13So
- 8:13there
- 8:13is
- 8:13no
- 8:14alternative.
- 8:16So
- 8:16it's
- 8:16avoiding
- 8:17the
- 8:17negative
- 8:17that
- 8:17drives
- 8:17the
- 8:18roi.
- 8:18Wow,
- 8:19that's
- 8:19a
- 8:19great
- 8:19point.
- 8:20And
- 8:20maybe
- 8:21even
- 8:21more
- 8:21on
- 8:22that.
- 8:22Like
- 8:23what
- 8:23is
- 8:23the
- 8:24customer
- 8:24impact
- 8:25doesn't
- 8:25have
- 8:25to
- 8:25be
- 8:26specifically
- 8:26to
- 8:26Metro,
- 8:27but
- 8:27more
- 8:27broadly,
- 8:27I
- 8:27mean
- 8:28what
- 8:28does
- 8:28that
- 8:29do
- 8:29after
- 8:29a
- 8:29cyber
- 8:30attack
- 8:30like
- 8:30that?
- 8:31I
- 8:31mean
- 8:31are
- 8:32customers
- 8:32hesitant
- 8:33to
- 8:33come
- 8:33back
- 8:34because
- 8:34of
- 8:34privacy
- 8:35concerns?
- 8:35Are
- 8:35they
- 8:36like
- 8:36what's
- 8:37it
- 8:37doing
- 8:37to
- 8:37your
- 8:37customer
- 8:38base
- 8:38and
- 8:38what
- 8:38does
- 8:39that
- 8:39messaging
- 8:39have
- 8:39to
- 8:40be
- 8:40after?
- 8:41So
- 8:41our
- 8:41customers
- 8:42are
- 8:42really
- 8:43dependent
- 8:43on
- 8:44their
- 8:44daily
- 8:45ordering
- 8:46reliability.
- 8:47So
- 8:47we
- 8:47have
- 8:48available
- 8:49of
- 8:49more
- 8:50than
- 8:5098%
- 8:52and
- 8:52we
- 8:52want
- 8:52to
- 8:52continue
- 8:53this.
- 8:53If
- 8:53you
- 8:53can't
- 8:54order
- 8:54anymore,
- 8:54you
- 8:55can't
- 8:55pay
- 8:55at
- 8:55your
- 8:56cash
- 8:56out
- 8:56anymore.
- 8:57So
- 8:58this
- 8:58is
- 8:58kind
- 8:59of.
- 8:59So
- 8:59it
- 9:00was
- 9:00less
- 9:00kind
- 9:00of,
- 9:02it
- 9:02was
- 9:02especially
- 9:03reliability.
- 9:04So
- 9:04then
- 9:04of
- 9:05course
- 9:05customer
- 9:05has
- 9:05to
- 9:05say
- 9:06where
- 9:06else
- 9:06can
- 9:06I.
- 9:07Of
- 9:08course
- 9:08we
- 9:08are
- 9:08market
- 9:08leader
- 9:09in
- 9:09most
- 9:09of
- 9:09our
- 9:09markets
- 9:10so
- 9:10it
- 9:10took
- 9:11a
- 9:11while
- 9:11to
- 9:11actually
- 9:12kind
- 9:12of
- 9:12convince
- 9:13everyone
- 9:13to
- 9:13come
- 9:13back.
- 9:14So.
- 9:14But
- 9:15the
- 9:15disruption
- 9:16took
- 9:17a
- 9:17while
- 9:17but
- 9:17we
- 9:18are
- 9:18back
- 9:18on
- 9:18track.
- 9:18Right,
- 9:19but
- 9:19still
- 9:19worth
- 9:20investing
- 9:20in.
- 9:21Yeah,
- 9:22well,
- 9:22and
- 9:22also
- 9:22as
- 9:22a
- 9:22wholesaler
- 9:23you're
- 9:23kind
- 9:23of
- 9:23in
- 9:24the
- 9:24nexus
- 9:24of
- 9:25providing
- 9:25the
- 9:25goods
- 9:26to
- 9:26lots
- 9:26of
- 9:26different,
- 9:27you
- 9:27know,
- 9:27entities
- 9:28as
- 9:28well.
- 9:28So
- 9:28it's
- 9:28key
- 9:28for
- 9:29you
- 9:29to
- 9:29stay
- 9:29in
- 9:29operation,
- 9:30Right?
- 9:30Yes.
- 9:32Well,
- 9:32let's
- 9:33conclude
- 9:34by
- 9:34telling
- 9:35us
- 9:35what
- 9:36brings
- 9:36you
- 9:37here
- 9:37to
- 9:37the
- 9:37Consumer
- 9:38Goods
- 9:38forum,
- 9:38Eric.
- 9:39So
- 9:40Metro
- 9:41is
- 9:41a
- 9:41long
- 9:41term
- 9:42member
- 9:42of
- 9:42the
- 9:42Consumer
- 9:43Goods
- 9:43Forum.
- 9:45We
- 9:46had
- 9:46a
- 9:46lot
- 9:46of
- 9:46initiatives
- 9:47working
- 9:49on
- 9:49sustainability
- 9:50IT
- 9:50topics
- 9:51as
- 9:51well
- 9:51in
- 9:51the
- 9:51past.
- 9:53But
- 9:53for
- 9:53us
- 9:54it's
- 9:54a
- 9:54good
- 9:54combination
- 9:55to
- 9:55connect
- 9:55as
- 9:55well.
- 9:56We
- 9:56have
- 9:56a
- 9:56lot
- 9:56of
- 9:56supplier
- 9:57meetings
- 9:57but
- 9:57also
- 9:59getting
- 9:59the
- 10:00right
- 10:00network
- 10:00topics
- 10:01we
- 10:01want
- 10:01to
- 10:01discuss
- 10:02here
- 10:02and
- 10:03it's
- 10:03really
- 10:04a
- 10:04good
- 10:04community
- 10:05to
- 10:05meet
- 10:06the
- 10:06right
- 10:06people
- 10:06and
- 10:07to
- 10:07discuss
- 10:08the
- 10:08right
- 10:08topics.
- 10:09Yeah.
- 10:09And
- 10:09what
- 10:09have
- 10:09some
- 10:10of
- 10:10those
- 10:10topics
- 10:10been
- 10:11so
- 10:11far?
- 10:12So
- 10:12of
- 10:12course
- 10:13for
- 10:14Metro
- 10:14is
- 10:15of
- 10:15course
- 10:15our
- 10:16supplier
- 10:17conversations
- 10:18are
- 10:18key.
- 10:18We
- 10:19are
- 10:19not
- 10:19impacted
- 10:20really
- 10:20by
- 10:21tariffs
- 10:22with.
- 10:23Yes.
- 10:23So
- 10:23that's
- 10:24not
- 10:24at
- 10:24least
- 10:25one
- 10:25topic
- 10:25we
- 10:25can
- 10:25can
- 10:26avoid.
- 10:26But
- 10:27we
- 10:27have
- 10:27other
- 10:28topics
- 10:28to
- 10:29discuss.
- 10:29Of
- 10:29course
- 10:29inflation
- 10:31still
- 10:32still
- 10:32a
- 10:32topic
- 10:33and
- 10:34but
- 10:34also
- 10:36our
- 10:36expansion
- 10:36plans,
- 10:37how
- 10:37we
- 10:37want
- 10:37to
- 10:37move
- 10:38forward.
- 10:38We
- 10:39are
- 10:39in
- 10:39a
- 10:39big
- 10:39growth
- 10:39plan.
- 10:40We're
- 10:40growing
- 10:40by
- 10:41around
- 10:417%
- 10:42every
- 10:42year.
- 10:42We
- 10:43want
- 10:43to
- 10:43continue
- 10:43this
- 10:44and
- 10:44still
- 10:45growing.
- 10:45So
- 10:45this
- 10:46is
- 10:46good
- 10:46exchange
- 10:47with
- 10:47other
- 10:47colleagues
- 10:48here.
- 10:48Yeah.
- 10:48Were
- 10:49there
- 10:49any
- 10:49sessions
- 10:50that
- 10:50you've
- 10:50seen
- 10:50seen
- 10:51or
- 10:51speakers
- 10:51that
- 10:51you've
- 10:52heard
- 10:52from
- 10:52that
- 10:52you're
- 10:53like,
- 10:53all
- 10:53right,
- 10:54that's
- 10:54something
- 10:54that
- 10:55I'm
- 10:55going
- 10:55to
- 10:55take
- 10:55home
- 10:55and
- 10:56think
- 10:56more
- 10:56about.
- 10:57Yeah,
- 10:57I
- 10:57know
- 10:58I
- 10:58really
- 10:58enjoyed
- 10:59some
- 10:59sessions.
- 10:59Especially
- 11:00the
- 11:00last
- 11:01one
- 11:01I
- 11:01recall
- 11:02is
- 11:02the
- 11:02Walmart
- 11:03session
- 11:03where
- 11:05Catherine
- 11:05did
- 11:05a
- 11:06great
- 11:06job
- 11:06explaining
- 11:07how
- 11:07they
- 11:07all
- 11:08they
- 11:08are
- 11:09retail
- 11:10but
- 11:10how
- 11:10they
- 11:11connect
- 11:11with
- 11:11their
- 11:11customers
- 11:12and
- 11:12how
- 11:13do
- 11:13they
- 11:13get
- 11:13their
- 11:14workforce
- 11:14in
- 11:15the
- 11:15right
- 11:15spot
- 11:16to
- 11:16to
- 11:16work
- 11:17on
- 11:17topics
- 11:17and
- 11:18get
- 11:18them
- 11:18on
- 11:18their
- 11:19right
- 11:19agenda.
- 11:19Really,
- 11:20really
- 11:20impressive.
- 11:20And
- 11:20they
- 11:21had
- 11:21some
- 11:21AI
- 11:21examples
- 11:22as
- 11:22well
- 11:22which
- 11:22were
- 11:23kind
- 11:23of
- 11:23impressive
- 11:24as
- 11:24well.
- 11:25How
- 11:25things
- 11:25are
- 11:26going
- 11:26speech
- 11:26to
- 11:26market.
- 11:26Really,
- 11:27really
- 11:27good
- 11:28presentation
- 11:29and
- 11:29they
- 11:29do.
- 11:29It
- 11:29at
- 11:29a
- 11:30scale
- 11:30unlike
- 11:30anyone
- 11:30else.
- 11:31Yeah.
- 11:31So
- 11:31and
- 11:32I,
- 11:32I
- 11:32from
- 11:32talking
- 11:33to
- 11:33you
- 11:33before
- 11:33we
- 11:33got
- 11:33started
- 11:34too,
- 11:34it
- 11:34sounds
- 11:34like
- 11:34you
- 11:34like
- 11:34to
- 11:35sample
- 11:35the
- 11:35food
- 11:35here
- 11:35too,
- 11:36that,
- 11:36that
- 11:36you
- 11:36like
- 11:37the
- 11:37Asian
- 11:37food
- 11:38samples
- 11:38as
- 11:38well,
- 11:39right
- 11:39Eric?
- 11:39Yeah,
- 11:39yeah,
- 11:40that's
- 11:40right.
- 11:40No,
- 11:40actually
- 11:42friend
- 11:42of
- 11:42us
- 11:42has
- 11:43Vietnamese
- 11:44food
- 11:44over
- 11:44there.
- 11:44Really
- 11:45enjoyed
- 11:45that
- 11:45one.
- 11:46So
- 11:46there's
- 11:46some
- 11:46good
- 11:47food.
- 11:47Yeah.
- 11:47Right.
- 11:47Awesome,
- 11:48awesome.
- 11:48And
- 11:48I,
- 11:48I'm
- 11:49now
- 11:49a
- 11:49food
- 11:49lover
- 11:50because
- 11:50of
- 11:50course
- 11:50we
- 11:50supplying
- 11:51so
- 11:51many
- 11:51restaurants
- 11:52so
- 11:52we
- 11:53are
- 11:53really
- 11:53close
- 11:53to
- 11:54our
- 11:54customers.
- 11:55So
- 11:56I
- 11:56really
- 11:56enjoy
- 11:56this
- 11:57story
- 11:58back.
- 11:58Like
- 11:58if
- 11:58you
- 11:59go
- 11:59to
- 11:59Little
- 11:59Aldi,
- 12:00there's
- 12:00not
- 12:00so
- 12:00much
- 12:00excited
- 12:01if
- 12:01you
- 12:01go
- 12:01to
- 12:01a
- 12:02store.
- 12:02So
- 12:02now
- 12:03with
- 12:03the
- 12:03Metro
- 12:04you
- 12:04got
- 12:05great.
- 12:05Somebody's
- 12:06got
- 12:06to
- 12:06do
- 12:06it.
- 12:06Yeah,
- 12:07someone
- 12:07has
- 12:07to
- 12:07do
- 12:08it.
- 12:08That
- 12:08was
- 12:08my
- 12:08favorite
- 12:08thing
- 12:09about
- 12:09working
- 12:09in
- 12:09groceries.
- 12:10You
- 12:10just
- 12:10could
- 12:10feel
- 12:11the
- 12:11product
- 12:11so
- 12:11viscerally,
- 12:12you
- 12:12know,
- 12:12it
- 12:13makes
- 12:13such
- 12:13a
- 12:13difference
- 12:13from
- 12:14a
- 12:14merchandising
- 12:14standpoint.
- 12:15All
- 12:15right,
- 12:15well
- 12:15thank
- 12:15you,
- 12:15Eric.
- 12:16Thanks
- 12:16so
- 12:16much
- 12:16for
- 12:16joining
- 12:17us,
- 12:17the
- 12:17CFO
- 12:18of
- 12:18the
- 12:18Metro
- 12:18Group.
- 12:19Thanks
- 12:19to
- 12:19the
- 12:19Fusion
- 12:20Group
- 12:20for
- 12:20supporting
- 12:21our
- 12:21coverage
- 12:21here
- 12:21in
- 12:22Amsterdam
- 12:22at
- 12:22the
- 12:23Consumer
- 12:23Goods
- 12:23Forum
- 12:23of
- 12:242025.
- 12:25And
- 12:25we'll
- 12:25be
- 12:25back
- 12:26later
- 12:26today.
- 12:26And
- 12:26until
- 12:27then,
- 12:27Ann,
- 12:27be
- 12:28careful
- 12:28out
- 12:28there.