Latest / Property Management Frame Breakers
Ep 152 | The Popularity Contest Problem in Property Management: Combating Google Reviews & Internet Echo Chambers w/ Matt Speer
It's either happened to you, or a property manager you know-
A reputation built on years of service all of a sudden nullified by one angry person riling people up to post bad Google Reviews about your business.
Or the other side- a local competitor that you know doesn't care about their residents and owners as much as you, but has found a way to game Google reviewers to make them look better than they are.
Property managers should be incentivized by operational excellence, not a popularity contest.
In this episode, Matt Speer (propertymanagement.com) joins Pablo Gonzalez to challenge the…
The skinny
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