Latest / The Pivot Podcast with Fexingo: How Businesses Change Direction and Survive Disruption

How Blockbuster Missed The Pivot To Streaming
Blockbuster is the textbook example of a company that saw the future and chose to protect its legacy revenue stream instead. This episode examines the specific financial mechanics behind Blockbuster’s refusal to spin off its DVD-by-mail division in 2000, and how the $50 million offer from Netflix was dismissed not out of ignorance, but out of a rational fear of cannibalizing their store-based cash flow. We look at the structural incentives that kept Blockbuster executives focused on late fees and real estate rather than subscriber growth, and what this tells us about organizational inertia in…
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