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Transcript

The Impact of a Helping Hand · The World Knowledge

• 0:00
  Speaker 1: Well, good afternoon, listeners. Thank you for coming on to
• 0:03
  Speaker 1: Lament of Hope podcast. As you guys know, we always
• 0:06
  Speaker 1: have so many interesting guests. And by the time this
• 0:09
  Speaker 1: one comes out, we're nearing our 300th episode, which is
• 0:12
  Speaker 1: really exciting. But I'm talking today with Jennifer Goff, who
• 0:16
  Speaker 1: is the founder of Skip the Line. And I came
• 0:21
  Speaker 1: across this business and I was just so intrigued. I mean, Sometimes.
• 0:25
  Speaker 2: I mean, some people will really confide in me, especially
• 0:29
  Speaker 2: if they are new to the service because we do
• 0:31
  Speaker 2: a thorough consultation call just to find out what's going
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  Speaker 2: on in your life and how we can help. And
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  Speaker 2: a lot of people are just very overwhelmed with all
• 0:43
  Speaker 2: the things they have to take care of, work, family, community,
• 0:48
  Speaker 2: everything like that. And then, of course, all the tasks
• 0:50
  Speaker 2: that are looming over them that just aren't getting finished
• 0:53
  Speaker 2: and they feel very behind. And they're overwhelmed and they're
• 0:57
  Speaker 2: missing things that they would like to do, but they're
• 1:00
  Speaker 2: too busy with these silly tasks. And that's kind of
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  Speaker 2: where we come in. So, you know, people really do
• 1:05
  Speaker 2: have to open up and be a little bit vulnerable
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  Speaker 2: for a service like this because we really need to
• 1:10
  Speaker 2: know how we can help you best because every client
• 1:13
  Speaker 2: is different. And yeah, it's just kind of, you know,
• 1:17
  Speaker 2: getting to know each person since everybody is going to
• 1:20
  Speaker 2: be very unique. Yeah.
• 1:22
  Speaker 1: You know, I think that It's so interesting because I
• 1:25
  Speaker 1: started this, you know, coming in thinking really differently, I
• 1:28
  Speaker 1: think than I did at the end of this, but
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  Speaker 1: it was a very personal touch to what you do.
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  Speaker 1: And I think that's intentional, but I did want to
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  Speaker 1: ask you because when I was researching your business, you know,
• 1:39
  Speaker 1: it was interesting. I came across some article where there
• 1:40
  Speaker 1: was like a moral ambiguity section of, you know, people
• 1:43
  Speaker 1: talking about how, and that was what I first thought too. Um,
• 1:47
  Speaker 1: you know, or wrestle with about like, if I'm waiting
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  Speaker 1: in line, if I'm picking up someone's clothes, if I'm
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  Speaker 1: doing this for them, I'm enabling them to not work
• 1:58
  Speaker 1: on their time management, not connect with people in their community,
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  Speaker 1: not share their needs with people close to them who,
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  Speaker 1: as you said, may actually really want to help, but
• 2:08
  Speaker 1: they just assume they're busy. And so there may just
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  Speaker 1: be this question of like, are you an enabler in
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  Speaker 1: your business as opposed to something where there isn't all
• 2:19
  Speaker 1: of these questions. Um, I mean, I guess maybe though
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  Speaker 1: you could break down anything to wonder if that's what,
• 2:26
  Speaker 1: you know, enabling that is. But I wonder if you like, is,
• 2:29
  Speaker 1: is there a moral question for you? Do you wrestle
• 2:31
  Speaker 1: with certain clients and certain things they ask you? I mean,
• 2:33
  Speaker 1: how do you respond to that? If somebody's like, well,
• 2:37
  Speaker 1: this sounds nice, but it sounds more like enabling than helping.