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MSP Operations: Leading Transformation Through Small Bets — Jen Swanson
In this episode, host Dave Sobel discusses the topic of digital transformation and leadership with guest Jen Swanson, a seasoned professional with extensive experience in customer advocacy, marketing technology, and service channel operations. They delve into the importance of staying on top of your business and explore the concept of transformation in both the digital and leadership realms. Jen shares insights from her career and highlights the need for continuous adaptation and growth. Tune in to gain valuable insights on digital transformation and leadership.
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