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Latest / Construction Champions Podcast

Customer Service Is the Secret Weapon in Construction Stephen Wiles

In the construction industry, most companies focus on tools, timelines, and tasks, but what about service?

In this episode of Construction Champions, host Ron Nussbaum talks with Stephen Wiles, President of Redbox+ Dumpsters, about how exceptional customer service is the real advantage in a crowded market. From answering every call to cleaning up job sites, Stephen shares what it takes to create a standout experience — and why contractors everywhere should be rethinking how they treat their customers.

✅ How Redbox+ built a national brand on service

✅ Why construction companies are losing…

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