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Lessons - The FBI's Hostage Negotiation Trainer on How to Get Through to Anyone | Dr. Mark Goulston - Psychiatrist & Author of Just Listen

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In this "Lessons" episode, Dr. Mark Goulston, psychiatrist and author of Just Listen, reveals the communication strategies that help people break through resistance, build trust, and make their ideas impossible to ignore. Learn why being compelling is more powerful than being convincing, how to identify unspoken objections before they become rejection, and why the best communicators focus on understanding others instead of simply selling themselves. Through stories from hostage negotiation training, high-stakes…

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