Latest / Restaurant Business with Fexingo: Food Service, Hospitality, and Independent Operators

Why Restaurant Menu Descriptions Affect Profit More Than Prices
Episode 93 of Restaurant Business with Fexingo. Lucas and Luna dive into the hidden profit lever of menu language—how the words used to describe a dish can shift customer behavior by as much as 20 percent. They break down a 2026 study from Cornell's Food & Brand Lab that tested verb-driven vs. adjective-driven descriptions across 40 independent restaurants. Results: menus using active verbs like 'seared,' 'drizzled,' and 'hand-chopped' increased order rates for high-margin items by 18 percent compared to adjective-heavy descriptions like…
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