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How Brands Use Social Media for Niche Community Building
Lucas and Luna explore how brands are shifting from broad social media audiences to building tiny, hyper-engaged niche communities. They examine Patagonia's climbing forums, Glossier's private Facebook groups, and Duolingo's fan-run subreddits. Lucas breaks down why micro-communities lead to higher retention and lower ad costs, while Luna challenges whether this approach scales. They also discuss the risk of brand echo chambers. Packed with specific examples and actionable takeaways for marketers looking to foster genuine connection over vanity metrics.
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