340. Hosting Hotline: How Much is Too Much Communication With STR Guests?
Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.
Sandrine asks:
I have a few questions regarding guest communication. How much is too much and how exactly do you handle communicating the rental agreement? Do you send the rental agreement right through the booking platform, like Airbnb, or ask for a personal email? What do you do if they don't respond or sign it by the time that they book? I know each guest is different in how much interaction they want with their hosts, so I'm…
The skinny
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