Ep 56 - How to Manage Relationships With Clients Through Growth
There are no lack of big scary moments in the journey of a service-based business owner.
But morphing your business from being a sole trader into an agency can be savage!
You may already have a VA that helps you with some of the admin. And very likely, you also engaged a bookkeeper to take care of your accounting. But now ... you're at capacity with your client work, so you know you’re going to need help on a client delivery level.
BUT HOW WILL THAT GO DOWN WITH THE CLIENTS? 😱
Will they bolt, leaving you unable to fulfil your payroll commitments?
I mean... anything is possible, BUT there are…
The skinny
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