PolyAI: Powerful Use Cases Across Industries
🎙️ New Episode Dropping Soon!
It’s Black Friday weekend and your contact center is buried in calls asking what time the store closes. Meanwhile, someone trying to buy a gift for their grandchild is sitting on hold behind five of them.
In the upcoming episode of The Tech Matchmaker, Gina Gibson sits down with Jamaal Savwoir, Senior Channel Solutions Consultant at PolyAI, to talk about what it looks like when voice AI takes on that call volume and actually resolves it.
🛍️ How one large retailer started with simple “where is my order” calls, grew into price matching and buy online, pick up in…
The skinny
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