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Steve Norris: Former Tennessee Department of Correction Commissioner

Steve Norris had never set foot inside a prison when became commissioner of the Tennessee Department of Correction. And he had only been on the job three months when he was suddenly thrust into one of the biggest crises in the state's history: an inmate uprising, including a "full on riot," across multiple prisons. Five correction officers were taken hostage. Inmates were allowed to give a live press conference. "I thought about turning it down,'' Steve says, " but ultimately concluded that it was in everybody's interest that the media be allowed in and everybody could see what we were…

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