080: Becoming a Successful CX (Customer Experience) Coach

Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · Apr 6, 2022 · 49m

Chief Revolution Officer John DiJulius of The DiJulius Group talks with Frank Favaro, one of the top Customer Experience Coaches. They discuss how after having successful careers in multiple industries by focusing on building strong relationships, Frank started his own coaching business helping others do the same.

You will learn:

How Frank brought customer experience and relationship building into an industry that primarily focused on being the lowest bidder

How Frank helped his business grow by over 600% in a few short years

How Frank burned his ships and left a well-paying job to start his…