Latest / Business-First Creatives: Client Experience & Systems for Service Providers
Introducing Order of Operations: My 4-Phase Framework for More Reviews, Referrals, and Repeat Clients
There's only one right order to build client experience systems in. Not one right tool, not one right CRM — one right order. And I've been doing it this way with clients for five years without ever naming it out loud.
Today I'm naming it. Order of Operations is my new four-phase framework inside Systems in Session, and I'm walking through all four phases in this episode — including the brand new one I've never talked about before, which happens before we touch a single workflow.
I'm also clearing up something people keep getting twisted, because I don't want it to be the reason you put this…
The skinny
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