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Episode #79 - Experts in Claims — When & Why to Call Them

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🏈 Adjusters can’t do it all — sometimes you need to call in the experts.

Heather and Chantal dig into the world of experts in claims. From engineers and origin-and-cause investigators to claims handling experts, we explore:

When adjusters should bring in specialized help (and when not to).

Why “being an expert” takes more than Google or self-proclamation.

How early expert involvement can save costs, reduce disputes, and even prevent bad faith.

The challenges (and humor) of expert testimony in court.

Think of it like football: adjusters may be the quarterbacks, but sometimes…

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