Latest / Arroe Collins Like It's Live / C.T.C.S Episode 217 The First Snow, Shaking The Grump And Who Is Charlie Brown
Transcript
- 0:00Speaker 1: Erro dot net. It's more than just a podcast. It
- 0:02Speaker 1: is a podcast network. How many times you've been in
- 0:05Speaker 1: the car or at work and you're going, I don't
- 0:06Speaker 1: know what to listen to on the podcast. I don't
- 0:09Speaker 1: want to listen to news, I don't want to listen
- 0:11Speaker 1: to true crime. Well that's why we created erro dot
- 0:14Speaker 1: net a r r oe dot net. It's twenty different
- 0:18Speaker 1: podcasts to choose from daily. One of the biggest ones
- 0:21Speaker 1: the choice, A little bit on the spiritual but motivational side.
- 0:25Speaker 1: What is your choice? It's coming up on ero dot
- 0:30Speaker 1: net A r r oe dot net. Enjoy your exploration.
- 0:35Speaker 2: Bob about to me? D B d b d b Ooh, hey,
- 0:37Speaker 2: what's going on?
- 0:38Speaker 3: What's up?
- 0:39Speaker 1: Mighty miss CT? When I'm not busy being Arrow that podcaster,
- 0:43Speaker 1: I live in the real world. I mean, everybody has
- 0:44Speaker 1: to have a job, right Mine just happens to be
- 0:47Speaker 1: CS customer service, you know, solutions relationships while keeping your
- 0:52Speaker 1: team motivated and pumped up to keep that constant connection
- 0:55Speaker 1: with each and every person who has chosen to stop
- 0:57Speaker 1: into your location. Episode 'de number two seventeen, the very
- 1:02Speaker 1: first snowfall of the year, shaking the grump And who
- 1:07Speaker 1: the hell is Charlie Brown?
- 1:10Speaker 2: Really? Who's Charlie Brown?
- 1:13Speaker 4: Transition walk day number one out of three.
- 1:16Speaker 3: Yeah, usually it's four.
- 1:18Speaker 4: But I was supposed to be at a Christmas party
- 1:20Speaker 4: for the neighborhood this coming week and they changed it at.
- 1:23Speaker 3: The last minute. Now here's the thing.
- 1:25Speaker 4: Does no matter what business you're in, whether it's retail,
- 1:28Speaker 4: if it's banking, I mean, when they schedule out, how
- 1:33Speaker 4: far in advance do they make the schedules for people
- 1:35Speaker 4: to be there. I can't just say, well, the party
- 1:38Speaker 4: fell through, so I'm going to show up for work anyway,
- 1:40Speaker 4: because then you're spending money that maybe they didn't have
- 1:43Speaker 4: in the budget. Oh the crazy ass stuff that goes on.
- 1:47Speaker 4: It's the business side of business that so many people
- 1:51Speaker 4: don't understand. But they'll bitch and moan about I'm not
- 1:53Speaker 4: getting paid very much to be here. Oh my god,
- 1:57Speaker 4: Well maybe it's not in the budget, dude. All right,
- 2:00Speaker 4: even see us, I got to be in a much
- 2:01Speaker 4: better mindset. There's snow in the forecast. Not much, but
- 2:07Speaker 4: there's snow. And the only reason why I bring it
- 2:09Speaker 4: up is because I live in the South. Anytime you
- 2:12Speaker 4: see one flake or a billion flakes. Southerners have a
- 2:15Speaker 4: way of making sure that they're refrigerators and the entire
- 2:19Speaker 4: pantry selection is filled with the things they really don't need.
- 2:22Speaker 4: But hey, it's snowing outside. You never know where we're
- 2:27Speaker 4: gonna go when the snow comes down. There's just a
- 2:31Speaker 4: trace of snow in the forecast. Oh it doesn't matter.
- 2:34Speaker 4: I can tell you're one of them Yankee people. No,
- 2:37Speaker 4: I'm actually from Montana, but okay, but yeah, there's snow
- 2:41Speaker 4: in the forecast. So it's gonna be very interesting on
- 2:43Speaker 4: Senior Day to watch how many people come into this
- 2:46Speaker 4: store looking for bread and milk.
- 2:50Speaker 3: I swear to God, I'm not the cranky one.
- 2:51Speaker 4: I mean, a shipped person comes up a ship, they
- 2:54Speaker 4: come and do the shopping, they take it out to you.
- 2:56Speaker 3: And because Thursday a Senior.
- 2:58Speaker 4: Day, you get a discount. And she's all pissed off
- 3:00Speaker 4: because we gave the senior discount to her client.
- 3:04Speaker 2: I get it, I get it.
- 3:05Speaker 4: But now the thing is is that she wants that
- 3:07Speaker 4: money off there because she wants.
- 3:09Speaker 3: It to be exact. And it's like, okay, I get it,
- 3:11Speaker 3: I get it. I get it.
- 3:12Speaker 4: So then we said, okay, why don't we just go
- 3:13Speaker 4: ahead and just refund everything and re ring it.
- 3:15Speaker 3: And she looks at us.
- 3:17Speaker 4: Right in the eyes and says, you know, I don't
- 3:19Speaker 4: have fucking time to deal with this. Why the fuck
- 3:22Speaker 4: are you guys always ruining my day with this. I
- 3:25Speaker 4: even told them I don't need a discount. You guys
- 3:27Speaker 4: just fuck me up every time, and all you can
- 3:30Speaker 4: do is just say, okay, I hope you have a
- 3:32Speaker 4: good day. I thought for sure we'd see a lot
- 3:35Speaker 4: more people in here with the snow in the forecast,
- 3:37Speaker 4: but pretty much everybody's attitude in the store is you know, ah, yeah,
- 3:42Speaker 4: it's early in the year. They do that just to
- 3:45Speaker 4: kind of get their numbers up. It must be ratings
- 3:47Speaker 4: time at the television station. Man, I'm not feeling it outside.
- 3:51Speaker 4: If it snows tomorrow, so be it. But it's not
- 3:54Speaker 4: worth coming in here to buy the entire damn store.
- 3:57Speaker 3: Huh. We have no trush bags.
- 4:00Speaker 4: And for someone like me, who is the guy that
- 4:02Speaker 4: goes around and picks up all the trash throughout the store,
- 4:05Speaker 4: it's what you do when you're in CS, it's what
- 4:07Speaker 4: you do.
- 4:08Speaker 3: It's the grunt work.
- 4:09Speaker 4: He put up with the bullshit basically, And what happens
- 4:13Speaker 4: is is that you're in a situation now it's like, Okay,
- 4:15Speaker 4: we have no trash bags, what the hell are we
- 4:18Speaker 4: going to do? And so I'm gonna go over here
- 4:20Speaker 4: and I'm gonna I'm gonna pick them off the shelf.
- 4:22Speaker 3: Now, is that right?
- 4:24Speaker 4: No, they're gonna have my ass for doing this, but
- 4:26Speaker 4: I need to get my damn job done. And my
- 4:28Speaker 4: job means getting that trash out of here. So if
- 4:30Speaker 4: I get yell that, well, because you're eating away at
- 4:33Speaker 4: their profit, is the reason.
- 4:34Speaker 3: Why.
- 4:35Speaker 4: What would you do in a situation like that? What
- 4:37Speaker 4: would you do? Did you just get it off the shelf?
- 4:39Speaker 4: Or are you just going to do the trash Tonight?
- 4:42Speaker 4: Thanksgiving was a week ago, and people are still talking
- 4:44Speaker 4: about how much turkey they have left.
- 4:46Speaker 3: In the refrigerator.
- 4:47Speaker 4: So everybody's sharing their different turkey recipes, Like, for instance,
- 4:51Speaker 4: I made turkey salad and just talked about all the
- 4:54Speaker 4: ingredients that I put into it and then what I
- 4:57Speaker 4: was gonna mix it with. For instance, it's always gonna
- 4:58Speaker 4: be sour krowd and all of with me always because
- 5:01Speaker 4: that's just my go to food because it's a probiotic
- 5:04Speaker 4: and olives are very good for you. But the thing
- 5:06Speaker 4: is is that you know, today I'm hearing about turkey
- 5:08Speaker 4: and rice with gravy. I'm hearing about turkey sandwich is,
- 5:11Speaker 4: but I'm gonna put bacon on it. But instead of
- 5:13Speaker 4: using like a tomato, what I'm gonna do is I'm
- 5:15Speaker 4: gonna do some I'm gonna sautaste some some cucumbers. And
- 5:19Speaker 4: it's like all of these turkey recipes after the bird Day.
- 5:23Speaker 2: I love it.
- 5:25Speaker 4: Look. I remember being at one O seven nine here
- 5:27Speaker 4: in Charlotte, and people would always say, you're just so weird.
- 5:30Speaker 3: You wear your hair weird, you wear your tennis shoes weird.
- 5:33Speaker 3: You're just weird.
- 5:34Speaker 4: And so that's when I put together a music collection
- 5:36Speaker 4: called they think I'm weird, So I'm gonna prove it.
- 5:38Speaker 4: And I feel the same way here when I'm at
- 5:40Speaker 4: the grocery store is at I'm gonna try to be
- 5:42Speaker 4: as weird as possible, because if I can knock you
- 5:45Speaker 4: off balance in the way of getting you away from
- 5:48Speaker 4: the bad day that you might be having, or if
- 5:50Speaker 4: you're having a great day, adding to it, you know what,
- 5:52Speaker 4: I'm gonna send your Christmas carols. You're gonna walk by,
- 5:54Speaker 4: and when you least expect it, there's somebody in the
- 5:56Speaker 4: background going have yourself. Oh Mary, little Christmas. Okay, you
- 6:02Speaker 4: fill it in now, and you wait for them to
- 6:04Speaker 4: fill it in, and then when they do you soo God.
- 6:08Speaker 3: You can't put a price to egg on that.
- 6:10Speaker 4: You just can't.
- 6:12Speaker 2: Please do not move. There's more CTCs coming up. It's snowing.
- 6:16Speaker 2: Plus I can't shake the grump and what's this serious sickness? Hey,
- 6:25Speaker 2: thanks for coming back to CTCs. It's snowing and I
- 6:28Speaker 2: can't shake the big old grump. Wow, sickness sets in.
- 6:33Speaker 2: Thanks for coming back. Transition Walk day number two out
- 6:37Speaker 2: of three. Woo in this forest today barely forty degrees.
- 6:42Speaker 4: It was supposed to be snowing at this time, but man,
- 6:45Speaker 4: it is freezing in this forest. Rain showers, but that's
- 6:49Speaker 4: that's not gonna stop me. It's not gonna stop Jazzy either.
- 6:53Speaker 4: And the reason being is because one of the things
- 6:54Speaker 4: that I've learned in being in CS you can't let
- 6:57Speaker 4: any type of storm get in your way.
- 6:59Speaker 3: You know.
- 6:59Speaker 4: It's about searching for solutions, not just searching for them,
- 7:03Speaker 4: but landing on solutions and trying to figure out how
- 7:06Speaker 4: we can make sure that people walk away feeling great
- 7:09Speaker 4: so they'll come back another day. That can be a
- 7:13Speaker 4: miracle maker right there. I mean, it's seriously, it's all
- 7:16Speaker 4: determined by what your reactions are. And CS, I'll see
- 7:20Speaker 4: you later.
- 7:22Speaker 3: Right out to the register the second I get in here.
- 7:25Speaker 3: No walking around.
- 7:26Speaker 4: This is the reason why I do a transition walk,
- 7:27Speaker 4: so I can at least get my body in motion
- 7:29Speaker 4: and get things moving and grooving so that the knees
- 7:32Speaker 4: and the back and the shoulders can sit there and
- 7:34Speaker 4: get some sort of juice going into them before I
- 7:36Speaker 4: get here, Because I mean, you know, on a day
- 7:38Speaker 4: like this, when you're getting closer and closer to the holidays,
- 7:41Speaker 4: there's no bullshit, you're going to be on that register probably.
- 7:44Speaker 4: And the reason why is because half the people that
- 7:46Speaker 4: you work with are no call, no shows, or they're
- 7:48Speaker 4: running late. And it's like, I did some research on that,
- 7:50Speaker 4: and here's what research shows about people that walk in late.
- 7:54Speaker 4: It's all about them. It's their world. They don't have
- 7:57Speaker 4: any respect for the people around them. Now you can
- 7:59Speaker 4: go to them and talk to them about that, and
- 8:01Speaker 4: they'll look at you thinking that you're the egomaniact for
- 8:04Speaker 4: bringing it up.
- 8:06Speaker 3: They wouldn't come out yesterday with a thread of snow.
- 8:08Speaker 4: But my god, I think the cold today is what
- 8:11Speaker 4: has everybody inside this store because they're going.
- 8:13Speaker 3: It's gonna be cold this weekend. There's a thread of snow.
- 8:17Speaker 3: Here's the thing.
- 8:18Speaker 4: There's not a thread of snow, but because it's cold,
- 8:20Speaker 4: you know, it's just you know, what the hell. But
- 8:22Speaker 4: here's the thing that I love about it is that
- 8:24Speaker 4: we're playing Christmas music. It's this cold that makes that Christmas.
- 8:27Speaker 3: Music so nice and warm.
- 8:28Speaker 4: That's a trick I learned in radio that we wouldn't
- 8:30Speaker 4: play Christmas music until we had our first freeze. And boy,
- 8:33Speaker 4: I'll tell you what just goes so well here at
- 8:35Speaker 4: in the grocery store. Friday's we usually the day that
- 8:38Speaker 4: I do the timeout and for thirty or so minutes,
- 8:41Speaker 4: I go over to the bar and I fill in
- 8:43Speaker 4: for the bartender, which is the manager. And you got
- 8:46Speaker 4: to do it. I know nothing about beer. I know
- 8:48Speaker 4: nothing about wine, and I had a.
- 8:50Speaker 3: Mood tell me today says you don't need to know anything.
- 8:52Speaker 4: Just listen to what they're saying, and they just give
- 8:54Speaker 4: them what they want and they're going to be happy people.
- 8:56Speaker 3: They're not going to sit there and judge you because
- 8:58Speaker 3: you don't know wine, you don't know beer. But yeah,
- 9:00Speaker 3: it does. It just it goes through my head.
- 9:02Speaker 4: And it's one of those situations that if you were
- 9:04Speaker 4: in that on that boat, how would.
- 9:06Speaker 3: You handle it?
- 9:07Speaker 4: If you were put into the bar and you knew
- 9:09Speaker 4: nothing about what it is that you were trying to sell.
- 9:11Speaker 4: And you know the thing about it is, I'm not
- 9:13Speaker 4: trying to sell anything. I'm not going to tell you
- 9:15Speaker 4: what to drink, what not to drink.
- 9:16Speaker 3: Or what the flavor is.
- 9:17Speaker 4: I'm just gonna give you your dang juicy jay or
- 9:20Speaker 4: I'm gonna get you a mimosa.
- 9:23Speaker 3: A strange but true positive from a grocery store.
- 9:26Speaker 4: I'm the guy that picks up the trash. I do
- 9:29Speaker 4: you know that's my seven o'clock thing. Go pick up
- 9:31Speaker 4: all the trash, put it away where it needs to be,
- 9:33Speaker 4: clean up the joint, make this.
- 9:35Speaker 3: Place look good.
- 9:36Speaker 4: And today was the first time in my five years
- 9:38Speaker 4: here of picking up the trash at seven pm that
- 9:41Speaker 4: something was very odd about the new trash bags that
- 9:45Speaker 4: we just got in. They smell good, they came scented
- 9:52Speaker 4: I said, what are we doing here? And it's like,
- 9:56Speaker 4: oh my god, a positive in a very very negative world.
- 10:00Speaker 3: Things to do.
- 10:01Speaker 4: Take out the trash. Of course, everybody's gotta smell like that. Nice.
- 10:08Speaker 4: Here's something I didn't expect. Sickness has said in big
- 10:11Speaker 4: time sickness. I mean it's going around. I mean I've
- 10:14Speaker 4: read more articles about it, the neurovirus.
- 10:16Speaker 3: And everything else that's going on.
- 10:18Speaker 4: And so I mean we have somebody up and see
- 10:22Speaker 4: us right now that is like gagging, gasping for air,
- 10:26Speaker 4: trying to get everything out of their lungs, blowing their
- 10:28Speaker 4: nose like it's a water fountain. And I mean so
- 10:32Speaker 4: probably maybe two hours ago, something started taking over me
- 10:35Speaker 4: and I kept going, a shit, whatever, I can write
- 10:37Speaker 4: this off.
- 10:38Speaker 3: I am CT I can handle this.
- 10:41Speaker 4: And now, with ten or fifteen minutes left in the night, man,
- 10:44Speaker 4: this is this is.
- 10:45Speaker 3: A pretty bad.
- 10:47Speaker 4: Well, here is the sudden shocker of the night. As
- 10:50Speaker 4: bad as I feel, for a brief moment there, I
- 10:53Speaker 4: was nice and warm in the heart because I stepped
- 10:54Speaker 4: outside and we've got snow. This is our first snow
- 10:58Speaker 4: of the season.
- 10:59Speaker 3: So ah.
- 11:01Speaker 4: We kind of talked about it yesterday and everybody was like, no,
- 11:05Speaker 4: it's not gonna happen. But then here we are and it, Yeah,
- 11:09Speaker 4: it's definitely coming down.
- 11:10Speaker 3: So uh wow, this is beautiful.
- 11:13Speaker 4: I mean, uh, we're a long ways away from Christmas,
- 11:15Speaker 4: but still there's just something about snow that just purifies everything.
- 11:19Speaker 4: It just makes everything that was evil go away.
- 11:25Speaker 2: Please do not move. There's more CTCs coming right up
- 11:28Speaker 2: on the way. Grocery store budgets, gum chewing burping and
- 11:33Speaker 2: who the hell is Charlie Brown? Hey, thanks for coming
- 11:37Speaker 2: back to CTCs. Grocery store budgets, gum chewing burps, and
- 11:41Speaker 2: who the hell is Charlie Brown?
- 11:45Speaker 4: Transition Walk Day number three out of three, it actually
- 11:48Speaker 4: should be four.
- 11:49Speaker 3: Yeah, I'm one of those employees.
- 11:51Speaker 4: Yeah, I'm the one that thought, oh, I'm gonna go
- 11:54Speaker 4: to a Christmas party that my neighbors are putting on.
- 11:57Speaker 4: I'm gonna put that ahead of being with my team.
- 12:00Speaker 4: You know, that person that's always on the team. And
- 12:02Speaker 4: everybody kind of frowns, but they don't want to talk
- 12:03Speaker 4: to you about it. And so the thing about it
- 12:05Speaker 4: is those about a week week and a half ago,
- 12:07Speaker 4: that party was canceled. It was moved to a different time,
- 12:10Speaker 4: which I cannot do. And what does that mean?
- 12:13Speaker 3: That means, well, I can either go into work. I'm
- 12:15Speaker 3: not on the list.
- 12:16Speaker 4: Well I'm going to go into work, but I'm not
- 12:17Speaker 4: on the list, especially since we have a GM right
- 12:20Speaker 4: now that is just buttthole crazy over making sure that
- 12:24Speaker 4: we stay on budget where they're sending home people very early,
- 12:27Speaker 4: and it's.
- 12:28Speaker 3: Like, you know, screw you.
- 12:29Speaker 4: You know, I'm not going to come in here and
- 12:32Speaker 4: work if it's going to mess with your budget, only
- 12:34Speaker 4: so I can hear you bitch and moan and complain
- 12:36Speaker 4: about it.
- 12:37Speaker 3: I don't know.
- 12:38Speaker 4: Is that the way your retail businesses too? Then again,
- 12:41Speaker 4: I need to just shut up. I'm not the one
- 12:44Speaker 4: that's in the decision maker's seat. All I can do
- 12:46Speaker 4: is make sure that I show up. But anyway, last night,
- 12:49Speaker 4: three people, no call, no show, three people.
- 12:53Speaker 2: You gotta be kidding me.
- 12:54Speaker 4: The day that I wanted to really kind of come
- 12:57Speaker 4: back on that fourth day, and I chose not to
- 12:59Speaker 4: because I was on the list, because I put this
- 13:02Speaker 4: crazy ass budget thing way ahead of what my team needed,
- 13:06Speaker 4: which they needed was a player, a team player, somebody
- 13:09Speaker 4: that was going to be there, and to only have
- 13:11Speaker 4: two people there from eight until close.
- 13:14Speaker 3: Oh shit, that's it.
- 13:16Speaker 4: That's what's on my heart today. As I make my
- 13:18Speaker 4: way through this forest. I've got to I've got to
- 13:22Speaker 4: do hey transition walk to get this weight off my heart.
- 13:27Speaker 4: For some reason, I did not condition my mind for
- 13:30Speaker 4: the crowd that is here today. I maybe I just
- 13:32Speaker 4: thought it should have been later on in the month
- 13:33Speaker 4: of December. But oh my god, this is outrageously out
- 13:37Speaker 4: of control, and people are on the move. It's not
- 13:40Speaker 4: that they're leaving town or getting ready for a holiday. No, no,
- 13:43Speaker 4: not necessarily. It's just that everybody is cold and they
- 13:46Speaker 4: want their groceries.
- 13:48Speaker 3: But I guess this crowded inside the store.
- 13:49Speaker 4: I really honestly wish that the fire department could come
- 13:52Speaker 4: walking through. No, no, no, I'm not being a jerk
- 13:54Speaker 4: or anything like that. It's just that there are so
- 13:57Speaker 4: many people in here. It's you know, it's like get
- 14:00Speaker 4: in line, going down this line. You're going through the
- 14:02Speaker 4: International session. Oh, just to get in line.
- 14:05Speaker 3: This line here is going to be we're gonna do
- 14:07Speaker 3: the milk products. Now, get in line. And it's like,
- 14:10Speaker 3: there's so many people here. What is the official rule here?
- 14:13Speaker 4: And how many people that you can have in a
- 14:14Speaker 4: grocery store before it becomes a danger because if there
- 14:17Speaker 4: was an emergency, where would they go? I mean, all
- 14:21Speaker 4: the exits through in the back, and we have excess upfront.
- 14:23Speaker 4: But when you've got this many people here all at
- 14:25Speaker 4: one time.
- 14:26Speaker 3: Where do you go?
- 14:27Speaker 4: So there's a question for you this week, where would
- 14:29Speaker 4: you go? Do you ever scope down your favorite grocery
- 14:32Speaker 4: store to find out what your exit plan is? We're back,
- 14:36Speaker 4: Jimmy the Geek. That's what it is, Jimmy the Geek.
- 14:39Speaker 4: So I think I got your stocking?
- 14:40Speaker 3: Is that what it is? What's going on?
- 14:41Speaker 5: Yeah?
- 14:42Speaker 3: Because you know, big trucks.
- 14:45Speaker 4: And next thing, you know, everything's gonna be gone to
- 14:46Speaker 4: next day, so right right, it's gonna be a constant
- 14:48Speaker 4: process until light March. Well, I don't know how you
- 14:51Speaker 4: put up with, you know, your stocking, because I did
- 14:53Speaker 4: stocking on Thanksgiving Day, and I mean I swear to god,
- 14:56Speaker 4: ninety five percent of my time was helping people find stuff.
- 14:59Speaker 3: How do you deal with of that?
- 15:00Speaker 5: Well, people don't really ask me for help.
- 15:05Speaker 3: They don't ask you for help. What does that say
- 15:06Speaker 3: about you?
- 15:07Speaker 5: I don't look appealing to them.
- 15:09Speaker 3: Oh, I'm just so like focused I'm stalking like I
- 15:14Speaker 3: don't even look at them. Oh, like I don't look
- 15:17Speaker 3: at people walking by. Our greeting seems a little rough,
- 15:19Speaker 3: but you know, I've got my priories.
- 15:21Speaker 2: You know, I've got.
- 15:21Speaker 3: To send out the signal.
- 15:24Speaker 4: No okay, so you're not batman, No okay, I've gotten.
- 15:30Speaker 3: Into this nasty habit.
- 15:31Speaker 4: I've never been a gum sure, but for some sinking reason,
- 15:34Speaker 4: over the past let's say four or five weeks, I've
- 15:36Speaker 4: been chewing.
- 15:37Speaker 3: A lot of gum.
- 15:40Speaker 4: And the problem is, I don't know what other people
- 15:41Speaker 4: do with their gum because it's kind of a personal issue.
- 15:44Speaker 4: And that is is that it builds up gas in
- 15:46Speaker 4: my stomach. So man, you know, I mean, one of
- 15:48Speaker 4: these days, I'm gonna be chewing on some gum and
- 15:50Speaker 4: I'm gonna do a big belt right in front of
- 15:52Speaker 4: a guess I'm gonna be going because it builds up
- 15:56Speaker 4: so much. Do you go through it too?
- 15:59Speaker 3: And now, oh, one of those moments that you don't
- 16:01Speaker 3: prepare yourself for, but it happens.
- 16:04Speaker 4: We're sitting there talking about Charlie Brown. You know, the cartoon,
- 16:07Speaker 4: the Christmas specials, all the different Thanksgiving specials.
- 16:10Speaker 2: Charlie Brown.
- 16:10Speaker 3: You know what I'm talking about, right, Linus, Lucy, the
- 16:12Speaker 3: whole entire gang.
- 16:13Speaker 4: And the thing is is that we're talking about it
- 16:15Speaker 4: because I said, one of our employees reminds me so
- 16:17Speaker 4: much of Linus because he's carrying his coat around like
- 16:20Speaker 4: Linus carries his blanket. And the guy literally says, he says,
- 16:24Speaker 4: who's Linus? And I looked at him with strange eyes,
- 16:28Speaker 4: and I went, what do you mean, who's Linus? Yeah,
- 16:30Speaker 4: I don't know who you're talking about. Charlie Brown, Linus,
- 16:33Speaker 4: you know, Charlie Brown and Linus and Lucy and everybody.
- 16:37Speaker 4: I don't know what you're talking about. So I go
- 16:38Speaker 4: to the next dude, who looks like he's probably mid thirties,
- 16:41Speaker 4: maybe touching forty, and he goes, I don't know what
- 16:43Speaker 4: you're talking about.
- 16:43Speaker 3: Either, No, whoall Peanuts? Dude? You know the Christmas Bason
- 16:47Speaker 3: you're hearing it.
- 16:47Speaker 4: A lot of it comes from the Peanuts and they
- 16:50Speaker 4: have the you know, the Halloween special and stuff, and
- 16:53Speaker 4: they're going, I.
- 16:53Speaker 3: Have no idea what you're talking about.
- 16:56Speaker 4: Are we really at that age where people do not
- 16:59Speaker 4: remember Peanuts or Charlie Brown?
- 17:03Speaker 3: Last week, you have a.
- 17:04Speaker 4: Guest that comes to your line and they basically just
- 17:06Speaker 4: verbally just treated you badly.
- 17:08Speaker 3: Yeah, and all kinds of stuff. Oh my god, I
- 17:11Speaker 3: looked at you when you when this was going on,
- 17:13Speaker 3: and how you kept your cool. I do not know
- 17:15Speaker 3: green neither, but I just did.
- 17:16Speaker 5: And then I eventually walked away when Joel came up.
- 17:19Speaker 3: Yeah, yeah, so and so today she returns to your life.
- 17:23Speaker 5: She returns to my line. And the girl who was there, Taylor,
- 17:27Speaker 5: who was there also, who witnessed it too, she's all
- 17:30Speaker 5: another cashire.
- 17:31Speaker 3: She turned around. She was like, I know you never
- 17:35Speaker 3: forget those. You never forget that.
- 17:36Speaker 5: You never forget the person because you don't forget how.
- 17:39Speaker 3: They made you feel.
- 17:40Speaker 5: Right and anyways, she was being passive aggressive again, but
- 17:43Speaker 5: I was being extra super sugars and I was like, man, yes, ma'am.
- 17:48Speaker 5: And then she stood there and she counted these one
- 17:50Speaker 5: dollar bills for like, there's only six of them when
- 17:54Speaker 5: she had like sixty seven dollars worth of stuff. So
- 17:56Speaker 5: she counted them, then counted them again, then counted them
- 17:59Speaker 5: a third time, and then put them back in her broth. No.
- 18:01Speaker 5: Then she gets out her cards and she's deciding which
- 18:04Speaker 5: one and I'm standing there as a register. And I'm
- 18:07Speaker 5: not saying I just stood there with a smile on
- 18:09Speaker 5: my face like I'm here so close she could take
- 18:11Speaker 5: all the time she wants.
- 18:12Speaker 3: I don't care.
- 18:13Speaker 4: Listen what you just to let me. Let me tell
- 18:15Speaker 4: you the one thing I stood out the most, Well,
- 18:16Speaker 4: you just shared with me. There's boopswa all over that money.
- 18:23Speaker 4: Well there you have it, another exciting edition of CTCs.
- 18:27Speaker 4: The ups and downs and twist, the spins, the holiday
- 18:29Speaker 4: ho ho ho ho hos, and people going oh no, no, no, no,
- 18:33Speaker 4: not at that price, I'm not paying it, And so
- 18:35Speaker 4: you know, it just goes around and round and round.
- 18:38Speaker 4: I guess I was shocked this week that we didn't
- 18:40Speaker 4: have that many thefts. And I don't I don't want
- 18:41Speaker 4: to put a curse on anybody. I don't want to
- 18:43Speaker 4: put a curse on if you're in retail, that okay,
- 18:46Speaker 4: Well they're not at our grocery store.
- 18:47Speaker 3: They're coming to you. So you know, it's just I
- 18:49Speaker 3: just thought it was very honest.
- 18:50Speaker 4: We get closer and closer to the holiday season, you
- 18:52Speaker 4: know that, you know when does that kick in when
- 18:55Speaker 4: you start seeing a lot more thefts and stuff, and
- 18:57Speaker 4: it does it affects us, you know, deep inside our souls.
- 19:00Speaker 3: There's nothing you can do about it. Though your name
- 19:02Speaker 3: is not in the building, Hey, do me a favor.
- 19:04Speaker 4: Create your own podcast, because that's where conversations began. Let
- 19:07Speaker 4: us know what's going on behind your curtain.
- 19:09Speaker 3: Show off your wizard. I'll see you next week on CTCs.