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NHS Now Must Update You Every 12 Weeks | Leeds News
NHS just rolled out major new patient communication rules this July—no more waiting in the dark. You’ll now get automatic updates via email or app when your referral is accepted, plus regular check-ins every 12 weeks with info on your condition and how you’re managing. Reply if you’re asked—your input matters. If you’re not hearing from them, reach out to PALS or your hospital. These minimum standards aim to keep you informed, involved, and updated—whether via app, email, text, or letter—especially during tough times. Canceled appointments? You’ll get a new date within 28 days. Care finished?…
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