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Day 258: Why Travel Advisors Should Audit Their Systems, Tech & Tools Before
Before you buy another travel-advisor tool, add another automation, or create another process, pause and look at the machinery already running your business. More tools do not automatically create a better travel agency. In many cases, they create more cost, more confusion, and more ways for important work to fall through the cracks.
In this episode of Travel Agency in a Year, Rachel K begins a new series on auditing the systems, technology, and tools behind your travel business. Inspired by Toyota’s Gemba approach of looking at work where it actually happens, you’ll learn why each part of…
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