Always Take the High Road [Episode 5]
Key Links
Book Referenced by Matt and Micah: Selling the Invisible
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"It takes 20 years to build a reputation and five minutes to ruin it."
This quote from Warren Buffet frames the whole episode. And by using this as a tool for showing just how important reputation can be, hosts Matthew Jarvis and Micah Shilanski chronicle the instances in their lives where reputation has generated large ripples in one way or another.
Be it, a firm tarnishes their own reputation because of charging money for "services rendered," even though the "services" they rendered were certainly of a negative…
The skinny
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