Is your AI Reactive or Proactive?
Most insurance agencies are still using AI like a search engine.
They open ChatGPT.
They ask a question.
They get an answer.
That’s useful.
But it’s also reactive.
The next generation of AI doesn’t wait to be told what to do.
It monitors activity, organizes information, surfaces opportunities, flags missing data, drafts communications, and helps move work forward before anyone even asks.
That’s the difference between using AI as a tool and working alongside an AI Digital Teammate.
In this episode of Insurance Town, Heath Shearon sits down with Caleb Cramer of OneFort to explore how proactive…
The skinny
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