Latest / The Infographics Show Podcast / Why Africa Hates McDonald’s
Transcript
- 0:00Speaker 1: Welcome to Beyond Infographics. I am so glad you're tuning
- 0:02Speaker 1: in today because well, I've been doing a lot of
- 0:05Speaker 1: personal reflecting lately on global food systems, and I realize
- 0:08Speaker 1: something that is just it's honestly mind blowing.
- 0:11Speaker 2: Yeah. It really is one of those things that once
- 0:13Speaker 2: you see it, you kind of can't unsee it exactly.
- 0:15Speaker 1: So think about Africa, right, you have fifty four countries,
- 0:20Speaker 1: over one point two billion people. It is this booming, dynamic,
- 0:26Speaker 1: rapidly urbanizing.
- 0:28Speaker 2: Market, a massive, massive market.
- 0:30Speaker 1: But then you look at the most famous fast food
- 0:32Speaker 1: chain on Earth, you know, the one with the Golden arches,
- 0:34Speaker 1: and they are only in four of those fifty four countries,
- 0:37Speaker 1: just four. It's crazy Egypt, Mauritius, Morocco, and South Africa. Yeh,
- 0:42Speaker 1: that's it. Across that entire massive continent, they have literally
- 0:45Speaker 1: just three hundred and eighty seven locations combined.
- 0:47Speaker 2: Which is I mean, the scale of that is so
- 0:49Speaker 2: small compared to what people expect.
- 0:51Speaker 1: Right, Like to put that into perspective for you listening,
- 0:52Speaker 1: there are three hundred and ninety three locations in Mexico alone.
- 0:55Speaker 1: California has over one thousand.
- 0:57Speaker 2: Yeah, well over one thousand.
- 0:58Speaker 1: So today we are going going completely beyond the infographics
- 1:02Speaker 1: to explore the invisible walls that just stop these global
- 1:06Speaker 1: giants dead in their tracks. We're talking about the hypercomplex
- 1:10Speaker 1: logistics of like the perfect French fry, some truly bizarre
- 1:14Speaker 1: trademark hijacking, and the rise of these local fast food
- 1:18Speaker 1: kings who are just beating the global players at their
- 1:20Speaker 1: own game.
- 1:21Speaker 2: It's such a fascinating puzzle because the natural assumption most
- 1:25Speaker 2: people make is that if a massive global brand isn't
- 1:27Speaker 2: operating in a huge market like Nigeria or Kenya, for example,
- 1:31Speaker 2: it must be because the consumers just don't want it, right,
- 1:34Speaker 2: like maybe they just don't like burgers exactly. But from
- 1:37Speaker 2: my own personal insights looking into this industry, that is
- 1:39Speaker 2: rarely the case. It's almost never about the consumer rejecting
- 1:42Speaker 2: the product. It's almost always about the supply chain, and specifically,
- 1:46Speaker 2: it is all about the potato.
- 1:47Speaker 1: Okay, yes, let's talk about the potato, because this is
- 1:49Speaker 1: where it gets really weird. Yeah, real quick, though, If
- 1:52Speaker 1: you end up enjoying these kinds of personal insights as
- 1:55Speaker 1: much as we do, please take a second to rate
- 1:57Speaker 1: beyond infographics five stars on whatever app you're using. It
- 2:00Speaker 1: helps us out a ton. But anyway, Kenya, let's use
- 2:04Speaker 1: Kenya to illustrate this.
- 2:05Speaker 2: Oh, potato Gate.
- 2:06Speaker 1: Yes, January twenty twenty two, KFC and Kenya had this
- 2:11Speaker 1: massive supply chain failure that the media literally dubbed potato
- 2:15Speaker 1: gate because they completely ran out of French.
- 2:17Speaker 2: Fries, which on the surface makes absolutely.
- 2:19Speaker 1: No sense, none at all, Because Kenya is like the
- 2:22Speaker 1: fifth largest potato producer in all of Africa. Potatoes are
- 2:26Speaker 1: their second most important staple food, right behind maize. There
- 2:29Speaker 1: are massive thriving potato farms literally down the road from
- 2:32Speaker 1: these restaurants.
- 2:33Speaker 2: Yeah, but here's where the breakdown happens. Yeah, it's all
- 2:35Speaker 2: because of this rigid global standardization of fast food. You
- 2:39Speaker 2: have to remember, the entire business model of a global
- 2:42Speaker 2: franchise is built on absolute replication.
- 2:45Speaker 1: Like zero variation zero.
- 2:47Speaker 2: A French fries sold in that Robi has to taste, feel,
- 2:49Speaker 2: and look completely identical to a fries sold in Ohio
- 2:52Speaker 2: or Tokyo or anywhere else, right, and to achieve that
- 2:56Speaker 2: exact texture you know, crisp on the outside, I feel
- 3:00Speaker 2: on the inside, with the exact right size and color,
- 3:03Speaker 2: you are locked into very specific agricultural.
- 3:06Speaker 1: Hardware, hardware being the potato itself exactly.
- 3:10Speaker 2: The global brand requires very specific varieties like the Russet
- 3:15Speaker 2: burbank or the Shepherdy or the Innovator, and these specific
- 3:19Speaker 2: crops are grown under highly controlled planting and harvesting procedures,
- 3:23Speaker 2: mostly in the US, Canada and Europe.
- 3:25Speaker 1: Wait still, I just don't fully get the business logic there,
- 3:29Speaker 1: because if the local Kenyon potato, which I know it
- 3:31Speaker 1: is called the Shangy variety, right, yeah, the Shanghi. Right.
- 3:33Speaker 1: So if the Shangy is so incredibly abundant, why didn't
- 3:36Speaker 1: the franchise just like change their recipe slightly. I mean,
- 3:39Speaker 1: surely local customers wouldn't care if the fry was a
- 3:42Speaker 1: tiny bit less crispy. If it met the store actually
- 3:44Speaker 1: stayed open and made money, you'd think so.
- 3:47Speaker 2: But it really comes down to the chemistry of the
- 3:48Speaker 2: potato and the mechanics of large scale fast food. The
- 3:52Speaker 2: Shangy is a fantastic potato for local cooking, but it
- 3:55Speaker 2: has a totally different starch and sugar content compared to
- 3:58Speaker 2: say a rest burbank.
- 4:00Speaker 1: Oh, so it physically cooks differently.
- 4:02Speaker 2: Very differently, in a commercial fryer running at these standardized
- 4:06Speaker 2: global temperatures, the higher sugar content of the shangy might
- 4:11Speaker 2: cause it to burn on the outside before the inside
- 4:13Speaker 2: is even fully cooked, or you know, it might absorb
- 4:16Speaker 2: way too much oil and just become a soggy mess.
- 4:18Speaker 1: Yikes. Yeah, nobody wants a.
- 4:20Speaker 2: Soggy fry exactly, and the global model is all about
- 4:24Speaker 2: eliminating those variables. If you change the frying temperature just
- 4:28Speaker 2: for Kenya, you suddenly have to retrain the staff, change
- 4:31Speaker 2: the equipment calibration, rewrite the operational manuals.
- 4:34Speaker 1: It's a domino effect, right.
- 4:36Speaker 2: The brand simply won't compromise that global standard. So because
- 4:39Speaker 2: they couldn't use the Shanghi, the chain had to rely
- 4:42Speaker 2: on these crazy complex international supply chains to import their
- 4:46Speaker 2: proofd varieties.
- 4:47Speaker 1: So it's basically like trying to run a really demanding
- 4:50Speaker 1: next generation video game on like an incompatible operating system.
- 4:55Speaker 2: That's a great way to put it.
- 4:56Speaker 1: Like the local hardware or the shani potato. It works
- 4:58Speaker 1: perfectly for everything else the local diet, but it just
- 5:02Speaker 1: won't run this one highly specific imported software, which is
- 5:05Speaker 1: the global fry recipe.
- 5:07Speaker 2: And when you rely on a massive global supply chain.
- 5:10Speaker 2: To import a basic agricultural good, you become incredibly vulnerable
- 5:15Speaker 2: a delay at a shipping port, a customs issue, a
- 5:18Speaker 2: global logistics crunch. Suddenly you run out of fries in
- 5:22Speaker 2: a country surrounded by potatoes.
- 5:24Speaker 1: Which asked the question right, like, if a single ingredient
- 5:26Speaker 1: can derail your entire brand experience? Is this extreme globalization
- 5:31Speaker 1: actually a weakness?
- 5:32Speaker 2: It absolutely is a severe operational weakness in immerging markets.
- 5:36Speaker 2: When your model requires you to import basic ingredients because
- 5:39Speaker 2: local equivalents just don't fit your blueprint, you take on
- 5:43Speaker 2: enormous logistical risks.
- 5:45Speaker 1: And that stops them from expanding completely.
- 5:47Speaker 2: It's a huge reason why many global giants look at
- 5:49Speaker 2: a booming market, run the logistics math and just say, nope,
- 5:53Speaker 2: we can't guarantee the supply chain, so we're not going
- 5:55Speaker 2: in at all.
- 5:56Speaker 1: But then you'd think a brand with endless capital could just,
- 5:59Speaker 1: I don't know, buy out a market or force their
- 6:01Speaker 1: way in. But that totally fails to account for entrenched
- 6:04Speaker 1: local barriers, which brings us to South Africa.
- 6:08Speaker 2: Oh, the South Africa story is wild.
- 6:10Speaker 1: It is because South Africa is one of the four
- 6:12Speaker 1: countries on the continent that actually has the Golden marches today.
- 6:16Speaker 1: But from what I've looked into, it almost failed before
- 6:19Speaker 1: it even started. And it wasn't even about potatoes or
- 6:22Speaker 1: supply chains this time.
- 6:23Speaker 2: No, it was a bizarre legal battle in the nineteen nineties.
- 6:26Speaker 1: Yeah, walk us through this, because before the American Burger
- 6:29Speaker 1: Giant even officially entered the South African market, local companies
- 6:33Speaker 1: attempted this massive trademark hijack right, Yeah.
- 6:37Speaker 2: It was incredibly bold. Organizations with names like Joe Burger's
- 6:40Speaker 2: Drive In Restaurant and dax PROPCC actually went to court
- 6:44Speaker 2: to legally appropriate the global brand's entire portfolio trademarks, the
- 6:48Speaker 2: whole portfolio, the whole thing. They tried to register fifty
- 6:51Speaker 2: six separate trademarks, including the famous name and the logos,
- 6:55Speaker 2: just for their own local use.
- 6:57Speaker 1: I mean, how can a local court even entertain a
- 6:59Speaker 1: company claiming trademark rights to a global icon in a
- 7:03Speaker 1: country where that icon does not operate and has never
- 7:05Speaker 1: sold a single Burger.
- 7:06Speaker 2: Well, Trademark law generally operates on a territorial basis, yeah,
- 7:10Speaker 2: meaning you usually only have rights in the countries where
- 7:13Speaker 2: you've actually registered or are actively using the mark.
- 7:17Speaker 1: Okay, that makes sense, but there is a.
- 7:18Speaker 2: Legal mechanism for what's called well known marks. So the
- 7:22Speaker 2: global brand had to fight back in court by proving
- 7:26Speaker 2: that their brand was already renowned among South Africans despite
- 7:29Speaker 2: having zero physical presence there.
- 7:31Speaker 1: They had to prove they were already famous exactly.
- 7:33Speaker 2: They had to scientifically demonstrate this reputation.
- 7:36Speaker 1: The way they proved this is just it's fascinating. I
- 7:39Speaker 1: was looking into the documentation and they conducted these extensive
- 7:43Speaker 1: market surveys and they showed the court that eighty percent
- 7:47Speaker 1: of upper income South Africans were already perfectly aware of
- 7:51Speaker 1: the brand.
- 7:51Speaker 2: Eighty percent without a single store in the country. Right.
- 7:55Speaker 1: But the most incredible piece of evidence I think was the.
- 7:57Speaker 2: Male Yes, the physical letters.
- 7:59Speaker 1: Yeah. Between nineteen seventy five and nineteen ninety three, two
- 8:03Speaker 1: hundred and forty two different South Africans had taken the
- 8:06Speaker 1: time to write physical letters to the company's corporate headquarters
- 8:09Speaker 1: begging them to open franchises in their country.
- 8:12Speaker 2: It just highlights this really strange paradox of globalization. A
- 8:16Speaker 2: brand's cultural footprint can be so powerful that it becomes
- 8:20Speaker 2: legally famous gets fought over in a high court and
- 8:23Speaker 2: is actively demanded by consumers into territory where it literally
- 8:27Speaker 2: doesn't exist yet.
- 8:28Speaker 1: It's the ultimate irony. But winning the legal right to
- 8:31Speaker 1: exist was only step one, right, because actually surviving there
- 8:34Speaker 1: required intense localizations.
- 8:36Speaker 2: Oh absolutely. They realized very quickly that they couldn't just
- 8:39Speaker 2: parachute their global corporate structure into South Africa and expect
- 8:43Speaker 2: it to work.
- 8:43Speaker 1: So let's unpack how they actually localized. Because the franchise
- 8:46Speaker 1: ownership had to change hands locally to integrate into the
- 8:50Speaker 1: South African economic landscape.
- 8:51Speaker 2: Right, it became deeply tied to local politics and economics.
- 8:55Speaker 1: Yeah, at one point, President Cyril Romaposa actually acquired franchises
- 8:58Speaker 1: through Black empowerment deals And for you listening, if you're
- 9:02Speaker 1: unfamiliar with that term, broad based Black economic empowerment or
- 9:05Speaker 1: BBBE is this South African government policy designed to redress
- 9:10Speaker 1: the inequalities of apartheid by incentivizing businesses to integrate black
- 9:15Speaker 1: ownership exactly.
- 9:16Speaker 2: And Ramaposa later sold those franchises to a Middle Eastern company,
- 9:21Speaker 2: But that initial localization of ownership was totally crucial for
- 9:24Speaker 2: them to gain a foothold.
- 9:25Speaker 1: And they had to localize their physical supply chain too
- 9:28Speaker 1: they did.
- 9:29Speaker 2: To survive, they really had to flip the script. Today,
- 9:33Speaker 2: the brand goes out of its way to prove its
- 9:35Speaker 2: local ties. They launched digital platforms like noerfood, dot co,
- 9:40Speaker 2: Dotza specifically to show customers that their one hundred percent
- 9:44Speaker 2: beef comes from local sources.
- 9:46Speaker 1: Like car and Beef and Sasselberg.
- 9:48Speaker 2: Right, they realized they had to be completely transparent about
- 9:50Speaker 2: their local supply chain to squash rumors and build trust.
- 9:54Speaker 2: They couldn't act like this untouchable global giant. They had
- 9:58Speaker 2: to prove they were actually part of the local agricul economy.
- 10:00Speaker 1: It's a huge shift. And hey, quick reminder, if you
- 10:03Speaker 1: are finding this legal drama as fascinating as we are,
- 10:05Speaker 1: definitely leave a five star rating for beyond infographics, it
- 10:08Speaker 1: really means a lot. But so this brings us to
- 10:11Speaker 1: what I think is the core thesis of this whole conversation,
- 10:13Speaker 1: which is globalization assumes the world wants to adapt to
- 10:17Speaker 1: the brand, but localization assumes the brand must adapt to
- 10:20Speaker 1: the world.
- 10:21Speaker 2: Ooh, I like that.
- 10:22Speaker 1: That's exactly it, right, And if the global giants are
- 10:25Speaker 1: terrified of supply chain issues or they refuse to adapt,
- 10:28Speaker 1: their rigid formulas, they end up avoiding massive markets like
- 10:32Speaker 1: Nigeria or Ghana, and nature abhors a vacuum. When the
- 10:36Speaker 1: global giants stay away, these highly adaptable local kings rise
- 10:41Speaker 1: to fill that void.
- 10:42Speaker 2: And there is no better example of that than Chicken
- 10:44Speaker 2: republican Nigeria. It's just a phenomenal case study in how
- 10:48Speaker 2: a local brand outmaneuvers international players by completely mastering that
- 10:53Speaker 2: local adaptation.
- 10:54Speaker 1: It really is so chip A Republic was founded in
- 10:57Speaker 1: Nigeria in two thousand and four by Deji at Kenyanju
- 10:59Speaker 1: and their success is staggering, especially when you consider the
- 11:02Speaker 1: macroeconomic environment they operate in.
- 11:05Speaker 2: It's incredibly hostile to premium fast food.
- 11:07Speaker 1: Exactly, in twenty twenty three, Nigeria was facing massive inflation
- 11:11Speaker 1: which severely hammered consumer purchasing power. In a climate where
- 11:14Speaker 1: a fast food change should mathematically be struggling to survive,
- 11:17Speaker 1: Chicken Republic just crushed the market.
- 11:19Speaker 2: They brought in what N sixty point nine billion in.
- 11:21Speaker 1: Sales N sixty point nine billion, and to put that
- 11:25Speaker 1: Nyer figure into context for you, their closest competitors, Sweet
- 11:29Speaker 1: Sensation and Mister Biggs brought in N four point five
- 11:32Speaker 1: eight billion and end two point sixty eight billion, respectively.
- 11:35Speaker 2: That's not even close.
- 11:36Speaker 1: It's a slaughter. Chicken Republic isn't just leading the pack.
- 11:39Speaker 1: They are capturing an overwhelming majority of the market share.
- 11:43Speaker 1: They're operating over one hundred and fifty locations across Nigeria
- 11:46Speaker 1: and Ghana, and some estimates put them closer to three
- 11:50Speaker 1: hundred outlets in Nigeria alone.
- 11:52Speaker 2: So the real question is what is the mechanism behind
- 11:55Speaker 2: that massive market capture. Why are they pulling in n
- 11:58Speaker 2: sixty point nine billion while the competition is pulling in
- 12:01Speaker 2: a fraction of that during an inflation crisis.
- 12:03Speaker 1: I'd love to hear your take on that.
- 12:04Speaker 2: Well, it's because they possess this granular cultural understanding of
- 12:08Speaker 2: the market that a global giant simply cannot replicate from
- 12:12Speaker 2: a boardroom, you know, thousands of miles away. First off,
- 12:16Speaker 2: they positioned themselves strictly as chicken experts, which is key,
- 12:19Speaker 2: very key. It perfectly aligns with the primary protein preference
- 12:22Speaker 2: of the Nigerian palate and it ensures a consistent, heavily
- 12:26Speaker 2: spiced taste experience that genuinely resonates locally.
- 12:29Speaker 1: But it goes beyond just the flavor profile. Right, Like,
- 12:32Speaker 1: look at how they engineer their menu to react to
- 12:34Speaker 1: the macroeconomic reality of their consumers.
- 12:37Speaker 2: Well, their pricing strategy is brilliant.
- 12:39Speaker 1: It is during periods of severe economic friction they introduce
- 12:43Speaker 1: this thing called the refuel meal combo. It was just
- 12:46Speaker 1: a portion of Jalla for fried rice paired with a
- 12:49Speaker 1: piece of chicken. But it was originally launched at a
- 12:52Speaker 1: highly accessible price point of just N.
- 12:54Speaker 2: Five hundred, which is incredibly smart.
- 12:56Speaker 1: Right, And as inflation hit even harder recently, they leaned
- 12:59Speaker 1: heavily into deep consumer empathy. They rolled out these aggressive
- 13:03Speaker 1: buy one, get one free deals. They aren't just selling calories.
- 13:07Speaker 1: They are actively engineering their price architecture to literally help
- 13:11Speaker 1: consumers survive a recession.
- 13:13Speaker 2: And they can afford to do that because they bypass
- 13:16Speaker 2: the immense capital requirements that usually bog down global chains.
- 13:20Speaker 2: They use hyperagile real estate and technology strategies.
- 13:23Speaker 1: Explain that a bit more, like, how does their real
- 13:25Speaker 1: estate differ from an American drive through?
- 13:28Speaker 2: Well, think about a traditional American drive through. It requires
- 13:31Speaker 2: a massive plot of land, extensive parking infrastructure, and huge
- 13:36Speaker 2: energy overhead to run massive fryers on walk in freezers. Right.
- 13:39Speaker 2: In a dense, highly congested urban grid like Legos, that
- 13:44Speaker 2: kind of capital expenditure is a massive liability.
- 13:47Speaker 1: So they changed the physical format of the restaurant entirely.
- 13:50Speaker 2: Precisely, they rolled out a sell on the ghost strategy.
- 13:53Speaker 2: They built these small express kiosks, and the economics of
- 13:57Speaker 2: a kiosk are vastly superior in the environment is it's smaller,
- 14:01Speaker 2: it requires a tiny real estate footprint, it's significantly cheaper
- 14:04Speaker 2: to run, it requires far less backup power generation, which
- 14:08Speaker 2: is a big deal. And it allows the brand to
- 14:11Speaker 2: infiltrate high traffic pedestrian zones where a massive drive through
- 14:15Speaker 2: would just be impossible to build.
- 14:16Speaker 1: Wow. And then they combine that physical agility with digital infrastructure. Right,
- 14:21Speaker 1: they partnered with the delivery app Globo to ensure highly
- 14:24Speaker 1: efficient distribution.
- 14:25Speaker 2: Exactly, they out innovated the global giants by being deeply
- 14:29Speaker 2: embedded in the reality of their environment. They don't have
- 14:32Speaker 2: to worry about importing a specific frozen potato from Europe.
- 14:36Speaker 2: They utilize local supply chains, local flavors, and local real
- 14:39Speaker 2: estate realities, and they scale them brilliantly.
- 14:42Speaker 1: It really just proves my point truly understanding the local
- 14:45Speaker 1: culture and economy is vastly more profitable than trying to
- 14:48Speaker 1: force a rigid imported supply chain onto a new market.
- 14:52Speaker 2: It absolutely demonstrates that flexibility and local resonance are much
- 14:56Speaker 2: more durable competitive advantages than strict global standation, especially in
- 15:01Speaker 2: complex emerging markets where macroeconomic variables shift rapidly.
- 15:06Speaker 1: It's so true. But I also found out that this
- 15:08Speaker 1: rejection of the rigid global model isn't just an African phenomenon.
- 15:12Speaker 1: It happens all over the world.
- 15:13Speaker 2: Oh, there was a whole global graveyard of failed franchise attempts,
- 15:16Speaker 2: places where the formula simply broke down.
- 15:19Speaker 1: Let's talk about the Caribbean. In the nineteen nineties, the
- 15:21Speaker 1: global burger Giant tried to open a location in Bridgetown,
- 15:25Speaker 1: the capital of Barbados, and they lasted exactly six months.
- 15:29Speaker 2: Six months. And the failure in Barbados was purely due
- 15:33Speaker 2: to an underestimation of entrenched local loyalty.
- 15:36Speaker 1: They underestimated the locals big time.
- 15:39Speaker 2: The Bogins already had their own immensely popular domestic chain
- 15:42Speaker 2: called Chaffett and Schaffet serves fried chicken, burgers.
- 15:46Speaker 1: And pizza, a little bit of everything.
- 15:48Speaker 2: Yeah, and they had already perfectly mapped the local pace preferences.
- 15:52Speaker 2: The global giant simply could not charm the consumer base
- 15:55Speaker 2: away from a brand they already felt ownership over. Yeah,
- 15:58Speaker 2: the international chain closed up, shot up, and never returned.
- 16:01Speaker 1: It makes me think of like an invasive plant species.
- 16:04Speaker 1: Sometimes an invasive species gets introduced to a new ecosystem
- 16:07Speaker 1: and it completely takes over because there's no local defense.
- 16:10Speaker 1: But other times, the native ecosystem, the local taste, the
- 16:13Speaker 1: local brands, the economic realities is just too robust, and
- 16:18Speaker 1: the invasive species just chokes and dies.
- 16:20Speaker 2: That's a great analogy. And we see another variation of
- 16:23Speaker 2: this rejection in Bolivia. The brand entered the Latin American
- 16:26Speaker 2: country in nineteen ninety seven, but they failed to build
- 16:29Speaker 2: a sustainable fan base.
- 16:31Speaker 1: How long did they last there?
- 16:32Speaker 2: By two thousand and two, so five years later they
- 16:34Speaker 2: were forced to shut down all eight of their Bolivian stores.
- 16:38Speaker 2: And in this case, it wasn't just about supply chains
- 16:40Speaker 2: or a specific competitor, it was a broader cultural rejection.
- 16:43Speaker 2: Oh interesting, Yeah, the records showed that then President Evil
- 16:47Speaker 2: Morales actually publicly campaigned against the brand, citing his own
- 16:52Speaker 2: political views on corporate profits and health. Now, obviously we
- 16:56Speaker 2: are just impartially reporting on the historical climate here endorsing
- 17:00Speaker 2: his political stance, right, of course, But the reality on
- 17:03Speaker 2: the ground was that the cultural environment became entirely hostile
- 17:07Speaker 2: to the brand. The societal values simply did not align
- 17:11Speaker 2: with the fast food model. Wow.
- 17:13Speaker 1: And then you have Iceland, which offers a completely different,
- 17:16Speaker 1: purely mechanical reason for failure.
- 17:18Speaker 2: Yes, the two thousand nine crisis, right.
- 17:20Speaker 1: The global burger chain actually operated three branches in Iceland
- 17:23Speaker 1: until two thousand and nine, but then the global financial
- 17:25Speaker 1: crisis hit and the Icelandic crona totally collapsed in value.
- 17:29Speaker 1: And if you look at the logistics of that, Iceland
- 17:31Speaker 1: is an isolated island nation with a small population.
- 17:34Speaker 2: So they have to import everything.
- 17:35Speaker 1: Exactly because of that rigid global standardization we talked about
- 17:39Speaker 1: earlier with the potatoes. They couldn't just buy local ingredients.
- 17:43Speaker 1: They had to import everything to meet the corporate specs.
- 17:46Speaker 2: And when a country's currency collapses, the cost of importing
- 17:49Speaker 2: goods just skyrockets. The sheer logistical nightmare and the sudden
- 17:55Speaker 2: astronomical cost of importing those highly specific, globally standardized and
- 17:59Speaker 2: green to an isolated island. It just made the business
- 18:03Speaker 2: model mathematically impossible.
- 18:05Speaker 1: Yeah, a kilo of imported specialized potatoes or onions suddenly
- 18:08Speaker 1: cost double or triple what it did a month prior.
- 18:11Speaker 2: It was unsustainable. They pulled out of the country in
- 18:13Speaker 2: two thousand and nine and have absolutely no plans to return.
- 18:16Speaker 1: It's wild because the barriers to entry are just incredibly diverse.
- 18:19Speaker 1: It can be an unyielding agricultural standard regarding the Kenyon
- 18:22Speaker 1: shonggi potato, or it can be a superior local competitor
- 18:25Speaker 1: like Schaffette and Barbados, a cultural rejection in Bolivia, or
- 18:29Speaker 1: just to sheer macro economic impossibility like the currency collapse
- 18:33Speaker 1: in Iceland.
- 18:34Speaker 2: It really forces us to view a simple fast food
- 18:37Speaker 2: meal through a much wider lens. You know, it isn't
- 18:41Speaker 2: just about cheap calories. It is a highly sensitive indicator
- 18:44Speaker 2: of global logistics, agricultural capabilities, and the incredible resilience of
- 18:49Speaker 2: domestic business.
- 18:50Speaker 1: So to everyone listening, the next time you tap an
- 18:52Speaker 1: app for delivery or pull up to a drive through,
- 18:55Speaker 1: remember that you are participating in a massive, hyper complex
- 18:59Speaker 1: economic web. Behind that many board, there are invisible wars
- 19:03Speaker 1: being fought over trademark laws, shipping port delays, and Jolloff
- 19:07Speaker 1: rice pricing strategies.
- 19:08Speaker 2: It is a profound reminder that the world is not
- 19:11Speaker 2: nearly as homogeneous as globalization often assumes. Local nuance, local agriculture,
- 19:17Speaker 2: and local economic reality still hold immense, undeniable power.
- 19:21Speaker 1: Absolutely, and I want to leave you with a brand
- 19:24Speaker 1: new thought to you on today. Based on everything we've explored,
- 19:26Speaker 1: We've seen how local titans like Nigeria's Chicken Republic or
- 19:29Speaker 1: Barbadosis Chiffet have figured out how to perfectly master their
- 19:33Speaker 1: massive domestic markets, while the global giants stumble over their
- 19:36Speaker 1: own rigid rules. So what happens when these incredibly agile,
- 19:41Speaker 1: highly adaptable local kings decide to expand globally? Will the
- 19:46Speaker 1: future of fast food in places like New York, London
- 19:49Speaker 1: or Tokyo be dominated not by American burgers but by
- 19:52Speaker 1: Nigerian fried chicken and Abajan fast food. I mean, the
- 19:55Speaker 1: empires in the future might not look anything like the
- 19:58Speaker 1: empires of the past.
- 19:59Speaker 2: That is a very real and very exciting possibility.
- 20:02Speaker 1: Right Well, thank you so much for joining us for
- 20:03Speaker 1: this episode of Beyond Infographics. We hope you learned something
- 20:06Speaker 1: new and surprising today about the invisible forces shaping the
- 20:09Speaker 1: world around us. And if you did, don't forget to
- 20:11Speaker 1: drop us that five star rating. Keep questioning the obvious,
- 20:14Speaker 1: and we will see you next time.