‘Do the next right thing right’: Kevin Sofen talks tech fundamentals

Better Every Shift · Jan 16, 2025 · 1h 5m

New tools and technology can feel daunting, particularly if you already feel behind the curve, but the opportunities are endless if you can embrace a learning mindset that focuses on simply doing the next right thing right – fundamentals first, then baby steps. For example, when someone suggests a new tool, start by changing a knee-jerk “no” to a more open-minded “maybe,” then take another step, even watching a single video about the new technology. That’s the advice from technology advisor Kevin Sofen, who has spent more than a decade making connections between fire service organizations and…