Latest / Leaders In Payments / Mike Hudack, CEO & Co-Founder of Sling Money | Episode 399
Transcript
- 0:01Speaker 1: Welcome to the Leaders in Payments podcast, where we talk to C-level leaders from across the payments landscape.
- 0:06Speaker 1: We'll be discussing the products and services that impact the payment space today, as well as trends and predictions for the future of payments.
- 0:14Speaker 1: We will also hear stories from our guests about their journeys to the top.
- 0:18Greg Myers: Hello everyone and welcome to the Leaders in Payments podcast.
- 0:20Greg Myers: I'm your host, greg Myers, and on today's show we have a very special guest, mike Hudak, the CEO of Sling Money.
- 0:26Greg Myers: So, mike, thank you for being here and welcome to the show.
- 0:28Greg Myers: Thanks for having me Really happy to be here, great.
- 0:31Greg Myers: So, if you don't mind, let's start out having you tell the audience a little bit about yourself, maybe where you grew up, where you went to school, where you currently live, just a few things like that.
- 0:38Mike Hudack: Yeah for sure.
- 0:39Mike Hudack: I grew up in Connecticut, mostly kind of like in an orbit around New York City really.
- 0:43Mike Hudack: So I lived in kind of like Fairfield County, connecticut, for a little while Westchester, new Jersey.
- 0:48Mike Hudack: And then I dropped out of high school when I was 15, before I was legally allowed to do it, and I worked at a startup and then moved to New York City and lived in New York for a number of years working as like a programmer and sysadmin.
- 1:01Mike Hudack: And then I started an online video company in New York in like 2005.
- 1:06Mike Hudack: And then that merged with another company and Disney bought the combined thing.
- 1:09Mike Hudack: I went out to California and went to work at Facebook where I did product for a long time.
- 1:14Mike Hudack: I kind of worked on profile and identity and then I led ads product for a while.
- 1:19Mike Hudack: I met Britt in New York.
- 1:22Mike Hudack: She grew up in London, she was living in New York.
- 1:24Mike Hudack: I dragged her to California she doesn't like it when I say that and then after a few years in San Francisco she was like I want to go back.
- 1:31Mike Hudack: I thought she meant New York, but we ended up moving to London.
- 1:34Mike Hudack: So I've been here 10 years now 10, 11 years.
- 1:37Mike Hudack: I live in a village outside of Cambridge in the UK now and my office is in London.
- 1:44Mike Hudack: After moving here, I stayed with Facebook for a while and then I worked at a company called Deliveroo, which is just getting bought by DoorDash now.
- 1:51Mike Hudack: It's basically like DoorDash in Europe and the Middle East and parts of Asia.
- 1:56Mike Hudack: And then I was chief product officer at Monzo, which is like a neobank in the UK, and then I started Sling a couple years ago after discovering stablecoins.
- 2:05Greg Myers: Well, let's talk about Sling money, so tell the audience what Sling does.
- 2:09Mike Hudack: Well, so we?
- 2:10Mike Hudack: I had this experience about three years ago of moving USDC from the UK to San Francisco, and the payment itself was instant and free.
- 2:24Mike Hudack: But everything else about the experience was not great.
- 2:28Mike Hudack: To be honest with you, it felt like using a Unix command line from the 80s.
- 2:32Mike Hudack: You're kind of like stitching everything together and you need to go through this whole crazy IDP process and copy and paste these addresses and all that stuff.
- 2:41Mike Hudack: The underlying transfer was instant and free, and I had this moment where I was like, oh, I know how to fix everything that is wrong with this, but the thing which is right with this is like world changing.
- 2:52Mike Hudack: The fact that I can move value you know, 3000 miles, 4000 miles, like this with the tap of a button and my friend gets it immediately is unbelievable.
- 3:04Mike Hudack: And so, with Sling Money, what we're building is the macOS or the iPhone or stable cons, so they're really easy to use, really fast, great user experience, and we want to get to the point where anyone in the world can send money to anyone else in the world instantly, with a couple of taps, without having to worry about currency at all.
- 3:28Mike Hudack: It's all just abstracted away, you don't need to think about it.
- 3:31Mike Hudack: You don't need to think about the or know anything about the recipient's bank details.
- 3:35Mike Hudack: The transfer is basically instant and free, or as close to free as possible.
- 3:40Mike Hudack: So, just like sending a message, and I was talking to somebody the other day, went for a walk, actually, with one of the guys who founded Skype and we were talking about how.
- 3:49Mike Hudack: You know, in the old days you had long distance phone calls, you had international phone calls.
- 3:52Mike Hudack: You thought about this all the time and money is still stuck in that world.
- 3:57Mike Hudack: You know you would never say, oh, I'm going to make a long distance phone call, don't stay on the phone.
- 4:00Mike Hudack: It's long distance.
- 4:01Mike Hudack: You know, I grew up with that.
- 4:03Mike Hudack: We're moving to a world where, like you know, nobody's going to start making an international payment anymore.
- 4:09Mike Hudack: You know, it should all just be the same thing.
- 4:10Mike Hudack: I'm sending money, it should be, it's in free and that's what we're doing.
- 4:15Mike Hudack: We're doing it with the Solana blockchain and stable coins and taking all the friction out of it.
- 4:21Greg Myers: So your customers are more on the consumer side.
- 4:25Greg Myers: It's all consumer.
- 4:26Greg Myers: Yeah, yeah, totally.
- 4:27Greg Myers: And how are you acquiring those consumers?
- 4:29Greg Myers: It's a great question.
- 4:31Mike Hudack: So we think about this a lot like WhatsApp.
- 4:35Mike Hudack: Like you start with the highest friction thing initially.
- 4:38Mike Hudack: So like WhatsApp grew in Spain because, like Telefonica was very, they charged a lot of money for international texting, they charged a lot of money for sending an MMS or whatever, and that was a huge opportunity.
- 4:51Mike Hudack: And then WhatsApp texting is ultimately a social activity.
- 4:55Mike Hudack: And so if you get a couple people, if you solve a big problem for a couple people doing that, they start sharing it with other people and you start growing geometrically.
- 5:09Mike Hudack: So that's the way that we think about it.
- 5:10Mike Hudack: You know, get one person inviting another person.
- 5:11Mike Hudack: You obviously have to bootstrap your network initially.
- 5:13Mike Hudack: So you know, we have some marketing tactics for just like getting lots of people onto the platform very quickly.
- 5:17Mike Hudack: And then from there you kind of evolve from getting lots of people on to, you know, just kind of like that rolling barrage of friends inviting friends After you work at Facebook.
- 5:27Mike Hudack: Everything looks like social software, every acquisition strategy looks the same, you know.
- 5:33Greg Myers: Right, right, right.
- 5:35Greg Myers: So the consumer just downloads an app, so maybe walk through, kind of what that.
- 5:40Mike Hudack: So you download the app, you sign up using your like Google account or your Apple account, depending on what kind of phone you're on.
- 5:47Mike Hudack: Verify your phone number.
- 5:48Mike Hudack: You go through a very easy identity verification flow.
- 5:53Mike Hudack: So in the US that's like a database check with name, social security number, address, selfie.
- 5:59Mike Hudack: In Africa it's a selfie and a photo of your ID.
- 6:04Mike Hudack: It varies depending on where you are.
- 6:07Mike Hudack: We do that IDV check in about 10 countries or something like that, which is pretty wild.
- 6:12Mike Hudack: Seems like that's a heavy lift For sure.
- 6:14Mike Hudack: So you get through that IDV check and then you generate a self-custodial Solana wallet which is stored on your device and backed up seamlessly with a third-party partner of ours.
- 6:26Mike Hudack: We can never access your wallet.
- 6:28Mike Hudack: It's very important.
- 6:29Mike Hudack: And then you're dropped into the app and now you have a Solana wallet that can take stablecoins and you can add money to it using a local payment method wherever you are in the world.
- 6:40Mike Hudack: We have 75 countries worth of local payment methods where you can add money.
- 6:44Mike Hudack: So in the US or Europe that's predominantly debit card or like a bank transfer.
- 6:51Mike Hudack: In other countries, like in Kenya, it's M-Peso, which is mobile money.
- 6:56Mike Hudack: In Brazil it's PIX, and so on and so forth, it's just whatever local payment method.
- 7:00Mike Hudack: And what happens is you transfer your fiat in and then you get a stable coin in your wallet and, depending on where you transfer your fiat in and then you get a stable coin in your wallet, and, depending on where you are, that might be a US dollar stable coin or a euro stable coin.
- 7:10Mike Hudack: You can then send that stable coin to whoever you want.
- 7:13Mike Hudack: If they're on Sling, you can do it.
- 7:15Mike Hudack: You can just find them in the directory and you can search the directory, find them.
- 7:19Mike Hudack: We show that they've been ID verified, all that kind of thing and you just send the money to them.
- 7:23Mike Hudack: It takes three seconds, literally just three seconds, and then they can off-ramp that money, they can get it in their bank account or whatever super quickly.
- 7:34Mike Hudack: Again, we support local payment methods in 75 countries where you can get Indian shillings or Brazilian Rai or euros or Polish zloty or pounds or whatever you want, and 99% of those transfers are like a minute or less.
- 7:52Mike Hudack: You know we integrate with the fastest mechanism.
- 7:54Mike Hudack: So the end to end like I can move money between my own accounts in Europe and the US in about 45 seconds and it's just, it's super smooth, like butter, you know, and just like, really, really easy to use.
- 8:05Mike Hudack: You never have to Think about stable coins or blockchains or wallet addresses or anything like that.
- 8:11Mike Hudack: It's just easy.
- 8:13Greg Myers: So what is the typical use case?
- 8:15Greg Myers: Why would someone in the US be sending money to someone in Africa or even Europe?
- 8:20Greg Myers: Why do they typically do that?
- 8:22Greg Myers: What kind of gets that started?
- 8:25Mike Hudack: So there's a range of use cases.
- 8:27Mike Hudack: I mean, this is one of the biggest markets in the world and it ranges from on one end of the spectrum, kind of like a self-transfer.
- 8:35Mike Hudack: So like I live a little bit between the UK and the US and I go to New York a lot.
- 8:40Mike Hudack: I grew up in the US, you know, my family is here, my immediate family is here in the UK, and so I very, very regularly move money between the US and the UK in order to pay bills, pay credit cards, pay rent, whatever.
- 8:58Mike Hudack: All the time.
- 8:59Mike Hudack: There are around the world millions and millions and millions of people like me who straddle multiple economies, multiple currencies and need to move money between the two.
- 9:04Mike Hudack: That's a big use case.
- 9:06Mike Hudack: Then there are people who send money to friends and family abroad.
- 9:09Mike Hudack: That is a lot of activity.
- 9:12Mike Hudack: Obviously that is a huge market and you might have somebody.
- 9:16Mike Hudack: You can imagine that I would send money to my dad back in Connecticut to help out with something or for a gift or whatever.
- 9:22Mike Hudack: So that again is just like a huge use case.
- 9:24Mike Hudack: And then I really believe that there's a new wave of like.
- 9:29Mike Hudack: Sending money internationally has been so difficult for so long and so expensive that it really restricts the reasons why people do it, the frequency with which people do it.
- 9:40Mike Hudack: So if you talk to people who send money back to family on a regular basis or whatever, they do it once per month because it's just a pain.
- 9:48Mike Hudack: It's like paying your bills at the end of the month.
- 9:50Mike Hudack: You sit down at your desk and you open up your computer and you're like, okay, I'm going to do it.
- 9:51Mike Hudack: It takes a while because it's just a pain.
- 9:51Mike Hudack: It's like paying your bills at the end of the month.
- 9:52Mike Hudack: You sit down at your desk and you open up your computer and you're like, okay, I'm going to do it.
- 9:55Mike Hudack: It takes a while and it's expensive, it's a chore.
- 9:57Mike Hudack: I really strongly believe that if you make it really easy and you make it really fast, people will do it more and for more things.
- 10:05Mike Hudack: We had a thing happen on Twitter a little while ago which was hilarious, which is like a user of ours in the Netherlands tweeted that Sling was amazing because you could buy somebody a beer from thousands of miles away, and a user of ours in Kenya saw the tweet and replied to it and said buy me a beer.
- 10:24Mike Hudack: The guy did.
- 10:25Mike Hudack: He sent him $2, which is, like you know, translates to however many shillings, it is to buy a beer in Nairobi and it arrived about three seconds later and the guy replied to the Twitter thread saying hey, I bought the beer.
- 10:41Mike Hudack: And the guy in the Netherlands says send me proof of beer.
- 10:44Mike Hudack: And he did.
- 10:44Mike Hudack: He sent a photo of the beer and it's just like you just couldn't do that a few years ago.
- 10:50Greg Myers: It's incredible.
- 10:50Greg Myers: It really should be that easy, though, right.
- 10:52Greg Myers: It should be that easy, right, right.
- 10:54Greg Myers: So I don't know if you have competition, but maybe if you do what makes it different and unique.
- 11:02Greg Myers: Or another way of answering is what did people do before this kind of solution came on?
- 11:07Mike Hudack: Yeah, so there's the traditional I think about this in terms of generations.
- 11:13Mike Hudack: So there's like the old school way of moving money internationally which a lot of banks still use, which is, you know, swift, the Swift network, or correspondent banking and you know all of that kind of stuff, and it takes a while and people charge fees along the way, and that's kind of like your first generation of international payment.
- 11:32Mike Hudack: So that's what JP Morgan Chase or HSBC or all these people do basically.
- 11:38Mike Hudack: Then there's like a second generation really cool fintechs that have built great consumer experiences around international money transfer, which is like smoother and easier than that.
- 11:52Mike Hudack: So Wise Revolut, those kind of guys, and they're less expensive than the traditional banks and what they've done is they've built up these kind of incredible kind of like fiat networks around the world.
- 12:04Mike Hudack: So they'll have somebody who can settle Brazilian real for them and somebody who can settle pounds or euros or whatever, and they kind of move around with a good UI there.
- 12:15Mike Hudack: And then now there's kind of like a set of people who are building this on stable coins, where I think it's better, faster and cheaper, easier, the infrastructure is easier, all this stuff is easier, and there there's probably, you know, there's Phantom.
- 12:31Mike Hudack: There are a bunch of kind of like crypto wallety kind of people and there are a couple of people building like regional neobanks on top of these rails, so like a Revolut for Mexico or something like that.
- 12:43Mike Hudack: I think we're the only people crazy enough to try to build like WhatsApp for money in like a hundred something countries at the same time, like you really have to be insane Right.
- 12:54Greg Myers: Well, where do you see sort of if you step back and look at payments as a whole, or kind of a fintech space?
- 12:59Greg Myers: Where do you see that headed in the next, say, three to five years?
- 13:02Mike Hudack: Look, I grew up with technology in a world where once something becomes fast and once it becomes cheap, there's no going back becomes fast and once it becomes cheap, there's no going back.
- 13:13Mike Hudack: So I really believe that fast, high-quality blockchains and stablecoins are here to stay in a really meaningful way.
- 13:20Mike Hudack: I just think that most financial technology in the future is going to be based most experiences are going to be based on this technology, are going to be based on this technology, and Bill Gates has this saying I'm going to paraphrase poorly that people overestimate the speed of change and they underestimate its size, the size of the change.
- 13:41Mike Hudack: I think that, like in however many years it takes I don't know if it's five or 10 or 15, pretty much everything is going to be blockchain-based and the products and the experiences is going to be blockchain-based, and the products and the experiences are going to look dramatically different than the products and the experiences today.
- 13:57Mike Hudack: They're going to look a lot more like a digital product experience and a lot less like a banking product experience, and that'll be a result of the technology.
- 14:08Mike Hudack: It's going to be a result of everybody being on the same database.
- 14:11Mike Hudack: Everybody's money is going to be on the same database.
- 14:13Mike Hudack: It's one shared ledger, not all these separate ledgers and ledger movements between people, between countries, between currencies are as simple as a couple lines of code and just happen instantly and cost a tenth of a penny.
- 14:25Mike Hudack: That is fundamental, and it also is more accessible, which means that more people can build great user experiences.
- 14:33Mike Hudack: On top of this, and I think that means the products are going to look more like WhatsApp and Gmail and Slack and whatever than they look like HSBC or by JPMorgan Chase app, it'll be unrecognizable.
- 14:46Mike Hudack: To be honest with you, and we've seen this with video I worked in online video back in 2005 and I actually did my first work on online video in like 2000.
- 14:58Mike Hudack: I worked at a company called pseudo which was doing live broadcasting of like 10 channels from new york city on the internet in 50s, you know, in real video, when nobody even had 56k modems yet Everybody had 28a modems at home.
- 15:13Mike Hudack: So the pixels when you watched this thing were this big, you couldn't see anything, and there was a channel called 88HipHop and all this stuff and it failed.
- 15:22Mike Hudack: But the guy who started it, this guy, josh Harris, knew that all television was going to work this way in the future and he was 100% right.
- 15:31Mike Hudack: And the cable people and the satellite people were like, oh, I don't know.
- 15:37Mike Hudack: They had all the reasons for why this might not be true.
- 15:39Mike Hudack: And now you look at today, it's 25 years later.
- 15:43Mike Hudack: I mean, we're recording this thing, it's going to go on YouTube, it's going to go on Apple Podcasts, it's going to go on Spotify.
- 15:49Mike Hudack: All those things have come true.
- 15:51Mike Hudack: My home TV is all streaming now.
- 15:55Mike Hudack: You know, the whole thing is just streaming.
- 15:57Mike Hudack: So that happened over the course of like 20 years.
- 16:01Mike Hudack: You know, youtube launched in 2005,.
- 16:04Mike Hudack: Like all this stuff kind of happened.
- 16:06Mike Hudack: And I can't tell you exactly the moment where everything flipped.
- 16:09Mike Hudack: I'm not sure if anybody can, but it flipped.
- 16:12Mike Hudack: And that is the same thing that's going to happen across all financial services, I think, domestic and international.
- 16:18Greg Myers: Do you think so?
- 16:19Greg Myers: We talk a lot about even on this show, is like removing the friction from transactions or even from just the whole experience, not just transactions, just the consumer experience, shopping, buying from merchants, the friction, I mean it becomes the Uber experience, right, you don't even know the payment happens.
- 16:35Greg Myers: I mean, do you see kind of what you're doing, making that frictionless, moving from consumer to B2B to where any B2B and I don't mean business to business necessarily transaction, but consumer to business as opposed to consumer to consumer.
- 16:52Mike Hudack: For sure, I think that the real efficiency comes, the real efficiency from this technology comes when you don't have to transition between you know, like fiat in a separate database and like a stable coin on a blockchain, and everything just stays in network.
- 17:13Mike Hudack: You know, the on-ramp and the off-ramp are the kind of expensive and complicated pieces.
- 17:18Mike Hudack: Everything on is cheap and easy.
- 17:20Mike Hudack: So for sure, like it's going to be important for us and for others to facilitate not just peer-to-peer payments but consumer-to-business, business-to-business, business-to-consumer.
- 17:32Mike Hudack: It's really just a matter of sequencing, but I imagine that a very large percentage again over some period of time it's hard to pinpoint exactly what's going to happen, but a very large percentage of online purchases are going to be entirely on-chain and never taken out At some point.
- 17:49Mike Hudack: Why would you take it out?
- 17:49Mike Hudack: And for sure, as we get to scale and as we get to the critical mass in different markets in different ways, those features, I think, become incredibly important.
- 17:58Mike Hudack: They're important for the business model, they're important for consumer value and they're just kind of like an inevitable part of where this technology goes.
- 18:05Greg Myers: Well, you talked a little bit about why this was a problem that you saw kind of a way to solve it.
- 18:13Greg Myers: What did you do?
- 18:14Greg Myers: Why did you do this?
- 18:14Greg Myers: Why did you take the leap of faith to start this company and do what you're doing?
- 18:18Mike Hudack: I've been really incredibly lucky to work on a bunch of really interesting problems over my career.
- 18:24Mike Hudack: So I worked on online video and online media.
- 18:27Mike Hudack: I worked on computer security, social media.
- 18:30Mike Hudack: I did advertising and brought a lot of advertising dollars online at Facebook back in the day.
- 18:36Mike Hudack: I worked on food delivery and I worked on banking, and there are a couple of different things here.
- 18:41Mike Hudack: One one is that in my career I haven't seen very many opportunities this big or this amazing, that like have this kind of potential to change the world, and I think that connecting everyone in the world to an instant financial system has the potential to do so much good for if you think about all the people in the world who don't have access to the financial system right now in a meaningful way, or it's very expensive.
- 19:04Mike Hudack: It holds a lot of people back.
- 19:05Mike Hudack: There's just a tremendous amount of social good that can come out of building a thing like this and that's very appealing.
- 19:11Mike Hudack: It's a huge technology-driven paradigm shift and that's the stuff that gets me out of bed in the morning.
- 19:17Mike Hudack: That's the stuff that I find fascinating, and I feel like all the best things I've ever built have been at that kind of like the edge of this sort of thing and I feel like the combination of experience that I have of building like social media and like social networks and working at a regulated financial company and building consumer technology, but also having experience building the back end for these things, you know it's like my whole career and set of experiences like builds up to the to this thing.
- 19:49Mike Hudack: Then when you have that experience, you're like you look around and you, you know I had that experience moving the money from, like, the uk to california or whatever, and it, you know, it's instant and free, and I was like I know how to solve all these problems.
- 20:02Mike Hudack: I asked like like why is anyone else doing this?
- 20:04Mike Hudack: And I couldn't really figure it out.
- 20:05Mike Hudack: Now a lot of people are trying to do it, but you know, we saw it early and started building early and I imagined myself kind of like five or 10 years in the future and I imagined how I would feel under a bunch of different scenarios.
- 20:19Mike Hudack: So if I didn't do this and somebody else tried, how would I feel?
- 20:26Mike Hudack: How would I feel if they succeeded or they failed?
- 20:29Mike Hudack: How would I feel if I didn't do this and nobody did it?
- 20:31Mike Hudack: How would I feel if I did it and I failed?
- 20:33Mike Hudack: How would I feel if I did it and I failed and somebody else succeeded?
- 20:37Mike Hudack: How would I feel if I did it and I succeeded?
- 20:39Mike Hudack: And the answer was really clear that I would feel pretty bad in pretty much every scenario in which I didn't try to do this.
- 20:46Mike Hudack: In some of the scenarios where I try to do this, I would also feel bad, but no worse than if I didn't try, and in some of those scenarios I was very happy.
- 20:56Mike Hudack: So you do that and you're like well, I have just no choice.
- 21:00Mike Hudack: I have to build this thing.
- 21:02Greg Myers: Yeah, absolutely.
- 21:03Greg Myers: So what are some things you're passionate about?
- 21:05Greg Myers: So, maybe one work-related passion and one personal passion.
- 21:09Mike Hudack: Well, I love building stuff Like this is part of my work.
- 21:13Mike Hudack: I just love building new things.
- 21:15Mike Hudack: I love building things that people use.
- 21:16Mike Hudack: I love building things that people get value out of In some way.
- 21:27Mike Hudack: I don't really care if it's like food delivery or it's like, you know, advertisements that help small businesses sell their product, or if it's, you know, instant transfers that help people you know live their life and move money faster and cheaper and everything.
- 21:33Mike Hudack: But it has to be something that makes a difference for a person and it has to be something like new and novel, which is like hard to figure out how to do, and I just like that.
- 21:40Mike Hudack: I love that.
- 21:43Mike Hudack: I love that.
- 21:44Mike Hudack: I love the detail of it.
- 21:44Mike Hudack: I love the intricacy of it.
- 21:45Mike Hudack: I love the puzzle Fantastic, sometimes very hard, but beautiful.
- 21:50Mike Hudack: Then, personally, I've got three kids.
- 21:52Mike Hudack: I've got a nine-year-old, a five-year-old and a 15-month-old.
- 21:54Mike Hudack: They're great.
- 21:56Mike Hudack: We do Lego.
- 21:57Mike Hudack: The nine five-year-old and I.
- 21:59Mike Hudack: We have a table in my office when they get home from school, if I'm not on a call or something, we do Lego for a few minutes and then we do it again before they go to bed and it's great, it's just absolutely wonderful.
- 22:12Mike Hudack: And we like you know we also like we live in the UK but we kind of like throw a baseball around play catch and you know all that stuff and I mean that is also just like the best thing in the world.
- 22:29Greg Myers: You know, it's amazing.
- 22:29Greg Myers: So maybe someone comes to you, they're right out of college and they're looking at payments or fintech as an industry to go into and obviously you have a very wide background of different you know verticals or industries.
- 22:36Greg Myers: But if they came to you and said, hey, I want to build a career in fintech because of the way it is today and the technology and the money and everything, what would you tell them they need to do to be successful?
- 22:45Greg Myers: I think there are multiple pieces here.
- 22:47Mike Hudack: So the first thing, I think, is to go and work at the best company you can find.
- 22:52Mike Hudack: You want to go and play for the Yankees.
- 22:54Mike Hudack: You want to go and work at a place which is just at the top of their game so that you can learn how they do everything.
- 23:01Mike Hudack: Top of their game, so that you can learn how they do everything, and those habits will serve you well for the rest of your career.
- 23:07Mike Hudack: You know you will learn a set of like good habits, right, and not just like in doing the work, but how to think, how to interact with other people, how to break down problems and solve them and all that kind of stuff.
- 23:16Mike Hudack: So that's, I think, really important.
- 23:18Mike Hudack: Like pick that place really really well.
- 23:19Mike Hudack: In a lot of ways it doesn't matter if it's big or small, it's just somewhere that they're good and you really truly respect them.
- 23:37Mike Hudack: And that's more important than title, it's more important than compensation, it's more important than the else wants to do.
- 23:42Mike Hudack: Find the problems which are everybody else avoids but that, if you get them done, bring in a tremendous amount of value and people will respect you deeply for finding that, going through the pain and solving it and seeing that opportunity.
- 24:02Mike Hudack: You know, know I'll give you an example.
- 24:04Mike Hudack: Like one of the things that I worked on at facebook was, um, some of our logging was incorrect across a bunch of different things and it was like it was insane.
- 24:13Mike Hudack: You had to record like each event for like, clicking like or commenting or sharing, or you know, every impression across like 17 different clients, like all these different IOS.
- 24:23Mike Hudack: I had to get 10 people into a war room with a giant spreadsheet for a month literally just going through every event recorded across all of Facebook.
- 24:33Mike Hudack: It was the most boring, tedious, terrible work, but at the end we could say, oh, we got this right and it was wrong before and that was unbelievably valuable for driving trust within the organization, outside of the organization, with our customers, with everybody else.
- 24:48Mike Hudack: It was something nobody else wanted to do but the things that then put your career on a great trajectory and people trust you and they want to do stuff with you.
- 24:55Mike Hudack: I feel like if you do those two things and then you chase the things that create value and you enjoy, you know I mean obviously you have to do those things that are boring too, but, like you know, work on problems that matter and you'll do great.
- 25:16Greg Myers: I think that's great advice.
- 25:17Greg Myers: So, Mike, we've covered a lot of ground about the company, the industry, what fascinating things you guys are doing.
- 25:23Greg Myers: Is there anything else you'd like to cover before we wrap up the show?
- 25:26Mike Hudack: No, I think.
- 25:27Mike Hudack: I mean your question has been great and I've really enjoyed this.
- 25:31Mike Hudack: I mean, I think if I were to like leave people with one takeaway, it's probably that I think that international payments are going the way of the long-distance phone call.
- 25:38Mike Hudack: They're going to be ubiquitous, they're going to be fast, they're going to be the same as making a local payment.
- 25:43Mike Hudack: Everything is going instant and free.
- 25:44Mike Hudack: And a couple taps and that's a huge paradigm shift that I think people haven't totally adjusted to yet.
- 25:50Mike Hudack: But that's the fun part and I'm just really grateful.
- 25:54Mike Hudack: Thank you for having me on the show.
- 25:55Greg Myers: Yeah, thank you so much.
- 25:56Greg Myers: I really appreciate your time.
- 25:57Greg Myers: I know you're very busy, so thanks again for being on the show my pleasure.
- 26:00Greg Myers: Thank you, and to all your listeners out there, I thank you for your time as well, and until the next story.
- 26:06Speaker 1: Thank you for joining us this week on the Leaders in Payments podcast.
- 26:09Speaker 1: Make sure you visit our website at leadersinpaymentscom, where you can subscribe to the show and where you'll find our show notes.
- 26:16Speaker 1: If you enjoyed listening, please share on your social channels as well.