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Problem Statements, Business Outcomes, and Better Technology Decisions

Technology teams are often asked to solve something before everyone agrees on what the actual problem is.

Chad Carrington, CIO at Golden1 Credit Union, joins The Tech Trek to talk about listening to business partners, defining the outcome first, and resisting the instinct to jump immediately to a technology solution.

The conversation also looks at how AI is changing this skill. As tools make building easier and faster, people still need to articulate what they actually want, ask better questions, and understand what success looks like.

What You Will Hear

• Why listening and hearing are not…

The skinny

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