Latest / Early Edition with Ryan Bridge / Gwenda Kendrew: Aviva General Manager on delays in protection orders

Transcript

Gwenda Kendrew: Aviva General Manager on delays in protection orders · Early Edition with Ryan Bridge

• 0:00
  Speaker 1: If you want a protection order against a violent partner,
• 0:02
  Speaker 1: it'll take you nine days to get one. That was
• 0:05
  Speaker 1: the average for twenty twenty five, which was slightly better
• 0:07
  Speaker 1: than twenty twenty four, but down on previous years. Gwenda
• 0:11
  Speaker 1: Kendrew is a Viva General manager, can to Be Violent
• 0:13
  Speaker 1: Support Service. Gwenda, good morning, Good morning. So what is
• 0:18
  Speaker 1: involved with getting a protection order? What do you have
• 0:20
  Speaker 1: to do?
• 0:22
  Speaker 2: Well, it's not as simple as just putting out a
• 0:24
  Speaker 2: few pieces of paper and saying I don't really like
• 0:27
  Speaker 2: somebody anymore. There's quite a story that you have to write,
• 0:30
  Speaker 2: quite a bit of proof that you have to provide.
• 0:33
  Speaker 2: Our workers can take a number of ours, even days
• 0:36
  Speaker 2: sometimes and writing a protection order with somebody before they
• 0:40
  Speaker 2: present it to the court and then there's a hope
• 0:43
  Speaker 2: that the court will see the concern and produce a
• 0:47
  Speaker 2: protection order.
• 0:49
  Speaker 1: Does the court? What takes the court so long? They
• 0:53
  Speaker 1: obviously have to do some due diligence, Like you can't
• 0:56
  Speaker 1: just say, you know, point at someone in the crowd
• 0:58
  Speaker 1: and say that person you know want a protection order
• 1:00
  Speaker 1: and they'll give it? Or is that what happens? Do
• 1:03
  Speaker 1: they need to go and check criminal history or reports
• 1:05
  Speaker 1: or anything like that.
• 1:07
  Speaker 2: Oh, there's some work that they need to do, but
• 1:09
  Speaker 2: it's a core ordered protection order, so it's done with
• 1:12
  Speaker 2: some due diligence from their end. We provide with the client,
• 1:15
  Speaker 2: or client provides all the information they can. It's family violence,
• 1:19
  Speaker 2: it's not just somebody down the street I don't like.
• 1:22
  Speaker 2: So the work we're doing is specifically around a relationship
• 1:26
  Speaker 2: that somebody has been a part of.
• 1:29
  Speaker 1: And how yeah, no exactly, So what is the delay? Then?
• 1:34
  Speaker 1: Do you think what causes the delay? Is it just
• 1:36
  Speaker 1: that there are enough people there to do it, or
• 1:39
  Speaker 1: is it that they're having to do some sort of
• 1:40
  Speaker 1: due diligence which does just take time.
• 1:44
  Speaker 2: I know. We would say that the protection orders can
• 1:47
  Speaker 2: be ordered, can be received reasonably quickly, but then they
• 1:51
  Speaker 2: have to be provided to the respondent, the person who
• 1:55
  Speaker 2: the order is against, and that needs to be done
• 1:59
  Speaker 2: in a particular way, and systemically the police need to
• 2:03
  Speaker 2: be involved in that, and it's not easy for them,
• 2:07
  Speaker 2: with all the work that they're doing to just pop
• 2:09
  Speaker 2: down and give this to somebody and hope that they're
• 2:12
  Speaker 2: going to receive It has to be given appropriately. You
• 2:15
  Speaker 2: can't just drop it in the letterbox and hope that
• 2:17
  Speaker 2: they get it. There's a handover process that needs to
• 2:20
  Speaker 2: happen to ensure the person has got the documents and
• 2:23
  Speaker 2: understands the role that they need to play after receiving
• 2:28
  Speaker 2: a protection order. In the meantime, the person that applicants
• 2:32
  Speaker 2: who's applied for the protection order is sitting waiting to
• 2:36
  Speaker 2: hear that the person knows, and that starts a whole
• 2:39
  Speaker 2: new process in connection or non connection with each other.
• 2:45
  Speaker 2: We have a number of clients who sit for days
• 2:48
  Speaker 2: waiting to hear do they know yet that they can't
• 2:51
  Speaker 2: contact me? Do they know yet that they can't be
• 2:54
  Speaker 2: around here? And when we add to that, many many children,
• 2:59
  Speaker 2: our concerners. People are sitting in a state of limbo,
• 3:02
  Speaker 2: not knowing their safety and their rights and the protection
• 3:06
  Speaker 2: that they have around them. It is simply a piece
• 3:08
  Speaker 2: of paper, but it says a whole lot about how
• 3:11
  Speaker 2: they can live their life safely from their norms.
• 3:14
  Speaker 1: Gwenda, lovely to have you on the show them this morning.
• 3:16
  Speaker 1: Thank you for explaining that to us, Gwenda. Kendrew Aviva
• 3:19
  Speaker 1: General Manager. That's canter be Violence Support serviced For more
• 3:22
  Speaker 1: from early edition with Ryan Bridge. Listen live to News talks.
• 3:26
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• 3:29
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