Latest / One Step Better Podcast
Customer Feedback: You Have the Info - Now What?
Customer feedback can't just sit in an email. You've gathered lots of info, so now what? Last week, we talked about how to use employee feedback to add value. In this episode, you'll learn how to validate feedback, gather perspective, and prioritize an action list for putting that feedback to use. Plus, you'll learn the exercise you should be doing once a year to add more business.
The skinny
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