Episode 53: Why Patients Say Yes to Treatment... Then Ghost You
They said yes.
They understood the treatment.
They scheduled the appointment.
And then... they disappeared.
In this episode of Back in 10, we're tackling one of the most frustrating challenges in dentistry: patients who accept treatment and then never follow through. The surprising truth? It's often not a patient problem. It's a communication problem.
Jen shares her 4 Cs of Treatment Acceptance Framework and breaks down the common reasons patients say yes in the moment but ghost the practice later.
We talk about:
• Why patients often say yes emotionally, then rethink everything at home
• The…
The skinny
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