Latest / Becker’s Healthcare Podcast / Strengthening Independent Medicine and Rethinking Employer Health Benefits with Scott Hurst
Transcript
- 0:01This is where health care leadership comes together.
- 0:04Becker's sixteenth annual meeting brings more than 3,500
- 0:07hospital and health system executives and nearly 800
- 0:10speakers to Chicago
- 0:12April.
- 0:14This year's event includes keynote conversations with Dallas
- 0:17Cowboys legend Troy Aikman and former president George
- 0:20w Bush. For the agenda and event details,
- 0:22visit beckershospitalreview.com
- 0:25and click on the events tab in the
- 0:26upper right. We're looking forward to hosting you
- 0:29in Chicago.
- 0:31This is Scott Becker with the Becker's Healthcare
- 0:34Podcast.
- 0:35I'm thrilled today to visit with Scott Hurst,
- 0:39and Scott's had a tremendous leadership career.
- 0:42He's gonna talk to us a little bit
- 0:43today about where he's most focused today, what
- 0:45he's doing, and a lot more.
- 0:48Scott, can you take a moment and introduce
- 0:50yourself?
- 0:51Sure. I appreciate the opportunity to to rejoin
- 0:54you on the podcast. I was telling
- 0:56one of your colleagues that I I'm pretty
- 0:58certain we did this about three years ago,
- 1:00but it doesn't
- 1:02feel like that long ago. So
- 1:05I am currently serving as CEO and president
- 1:08of a large IPA, independent practice association in
- 1:11the Dallas, Texas area. We've got just short
- 1:14of 600 providers,
- 1:17that trust our organization to assist them in
- 1:21contracting, delegated credentialing,
- 1:23group purchasing,
- 1:25value based care operations.
- 1:28And most recently, and one of the things
- 1:30I'm most proud of, the creation and development
- 1:32of a MEWA
- 1:34offering for health insurance to our practices, their
- 1:37members, and their families.
- 1:40And and tell us what a MEWA offering
- 1:42is. I'm I'm sure I should know, but
- 1:44talk to us about what that is. I've
- 1:46seen the term, but don't really understand.
- 1:48It it's it's a it's a relatively emerging
- 1:51term. Well, I I think well, let me
- 1:53let me back up. I think it's been
- 1:54out there for a while. I don't think
- 1:56many people
- 1:57implement it
- 1:58in the space that we exist in. So
- 2:01meanwhile, stands for multiple employer welfare
- 2:04arrangement.
- 2:05And there's very specific things you do, and
- 2:08we had to work with lawyers to
- 2:10check all the boxes, you know, for lack
- 2:12of a better term, to get granted the
- 2:14ability to run this through the Texas Department
- 2:17of Insurance.
- 2:19So we all we offer a fully insured
- 2:21product
- 2:23to all of our member offices
- 2:25for our members, their staff members, family, so
- 2:28on and so forth. And we did that
- 2:30in large part because the
- 2:32increasing cost of health insurance, I I viewed
- 2:35as
- 2:36a remarkable
- 2:37impediment or a remarkable threat to my offices.
- 2:40And that was three years ago when we
- 2:42started it. We started with just short of
- 2:4550 participants. And then this year coming into
- 2:48'26, we've
- 2:49got almost 250
- 2:51people participating on the plan.
- 2:54Fantastic.
- 2:55And and and and and tell us about
- 2:59IPAs today.
- 3:00It feels like at one time, everybody was
- 3:02building an IPA
- 3:03and seems like not so much. Give us
- 3:05a sense of where do IPAs sit today
- 3:07and and and how is that going,
- 3:09and and what's the trends? I know in
- 3:11some markets, bigger than others, but tell us
- 3:13what you're seeing with with IPAs today.
- 3:16I think, it's a challenging time for IPAs,
- 3:19unless you're in an IPA beer.
- 3:22But
- 3:23I think
- 3:24independent medicine in general is remarkably
- 3:27challenging,
- 3:29and it's largely because the payers
- 3:32are not recognizing the value that independent doctors
- 3:35can bring to the table.
- 3:37And probably most importantly, because employers don't realize
- 3:42the resources available to them to lower their
- 3:45cost.
- 3:46In the Dallas Fort Worth market, 80% of
- 3:48the major employers are self insured entities.
- 3:51And just yesterday, I was talking to an
- 3:53individual from a large employer at a an
- 3:55event,
- 3:57and we were talking about the rates that
- 3:59my doctors get
- 4:01from
- 4:02the BUCAs,
- 4:03you know, Blue, United, Cigna, Aetna,
- 4:06comparative to what the big vertically integrated systems
- 4:09get.
- 4:10And it is a remarkable
- 4:12disparity. In fact, almost shameful disparity now, what
- 4:15my doctors get comparative to
- 4:18vertically integrated systems.
- 4:20And the sad reality is that money is
- 4:21not going to the doctors in those systems.
- 4:24It's just going to cost in those systems.
- 4:26And that cost is being transferred down to
- 4:28the employers,
- 4:30and the employers are not being told what's
- 4:31really driving their cost increases.
- 4:35Thank you. And how could that change at
- 4:36all? How how does this change? It seems
- 4:38like we've got this crazy situation in health
- 4:40care that between the government, the big payers,
- 4:43money's moving around, but costs are going up.
- 4:46And then the flip side is we're not
- 4:47producing enough doctors and nurses. We're getting better
- 4:50on nurses, but it seems like on doctors,
- 4:51a disaster.
- 4:53How do we fix this? Is there any
- 4:54way to fix some of this?
- 4:56I I wish there was a single snap
- 4:58of the finger that could fix health care,
- 5:00but I'm afraid that's not,
- 5:02that wouldn't be a true statement. Let's put
- 5:04it that way.
- 5:06Small steps can be taken to fix it.
- 5:09First and foremost, you know, this this conversation
- 5:11I had yesterday with this major employer,
- 5:14he suggested that we write a contract between
- 5:17PPN
- 5:18and the employer for provision of care from
- 5:21my network
- 5:22and that he would write the contract at
- 5:24this value and then
- 5:26drive his employees to see physicians in my
- 5:28network
- 5:29and take the savings from using that network
- 5:32comparative to using
- 5:34large integrated
- 5:35health system,
- 5:36and share it with his employees.
- 5:38And I was like, that is an outstanding
- 5:42plan of action,
- 5:44but too many employers don't sort of think
- 5:46through that. They don't understand that if you're
- 5:49if my doctors are being paid
- 5:52right around Medicare, which is unfortunate, and then
- 5:55other doctors are being paid
- 5:57$19,202
- 5:5950 of Medicare,
- 6:01Like, that cost differential is real dollars in
- 6:04terms of professional fees, in terms of surgical
- 6:06fees, in terms of,
- 6:08labor and delivery fees, all of those things.
- 6:10Now it doesn't address some of the really
- 6:12big charges inside of hospitals,
- 6:15and and that's not my job today.
- 6:18Is it something that'll have to be addressed
- 6:20also? Absolutely.
- 6:22But right now, my concern is just trying
- 6:25to create a path by which independent medicine
- 6:28can survive and thrive.
- 6:30Thank you. And where do you see that?
- 6:32It seems like not enough doctors,
- 6:34you know, 9% are employed by United,
- 6:389% are employed by private equity, 7%, 8%
- 6:41by private equity,
- 6:43truly independent less and less, too complex a
- 6:46payer situation to be truly independent, very hard
- 6:48unless you're really big.
- 6:50Where is it going in terms of independent
- 6:51practitioners?
- 6:52And Texas is one of the last bastions
- 6:55of a decent amount of independent practice. What
- 6:57do you see?
- 6:59Yeah. I had to tie up my horse
- 7:00before I got on the phone for, today's
- 7:03call. But,
- 7:05you know, I think independent medicine has a
- 7:07place.
- 7:08I do believe, and I've been very,
- 7:12active and honest with my board of directors
- 7:14about this,
- 7:16that the days of an independent organization like
- 7:19PPN having 200 different approaches to rev cycle
- 7:23and 46 different EHRs
- 7:26and
- 7:28five or 10 different clearing houses,
- 7:31that has
- 7:33to go away.
- 7:34Right? We have to move to where we
- 7:36have one unified rev cycle. We have to
- 7:38move to where we have no more than
- 7:40three or four
- 7:41enterprise level EHRs and probably target getting to
- 7:44one
- 7:45because then
- 7:47we can let people be independent. I don't
- 7:49wanna tell them when to practice, where to
- 7:50practice, how to dress in their practice.
- 7:53I don't wanna do any of those things.
- 7:55But what I do wanna make certain is
- 7:57that they're being as efficient and as effective
- 7:59as possible at the thing that lets them
- 8:00do the thing they wanna do, which is
- 8:02practice medicine.
- 8:04And there's way too many instances where
- 8:08doctors are being
- 8:09denied, delayed,
- 8:11underpaid,
- 8:12where they're being downcoded right now. I mean,
- 8:15we we received documented
- 8:18notification
- 8:19from major payers that they were gonna take
- 8:229921
- 8:23fours and 21Fives
- 8:24and downcode them one level automatically.
- 8:27That's them practicing medicine. That's not their job.
- 8:31And so Yeah. A 100%. Organization's gonna have
- 8:34to fix that.
- 8:37And and talk about in the opposite side
- 8:38of all this, lots of challenges. What are
- 8:41you most focused
- 8:42and excited about this year?
- 8:44This year? I two things. One, continuing to
- 8:47grow the MiWAA. I I really do think
- 8:50that that's a remarkable value for our members,
- 8:53but it's also a learning experience. You know,
- 8:55I've I've talked to dozens of practices
- 8:58where,
- 8:59you know, they they call their broker every
- 9:02October, and they say, hey. We need to
- 9:03renew our insurance.
- 9:04And the broker says, okay. Let me get
- 9:06back to you in a couple days. Then
- 9:07the broker calls back and says, well, you
- 9:09know, we can keep you here. We can
- 9:11go here. It's gonna be 10% increase, but
- 9:13it's tough market out there.
- 9:16The brokers very rarely talk about,
- 9:19new and creative ways to approach this business.
- 9:22And, you know, the plan that we offer
- 9:24our members
- 9:26does two things. One, it it's a zero
- 9:28co pay, zero deductible,
- 9:29$52.50
- 9:31out of pocket max plan.
- 9:33At the same time, it pays my doctors
- 9:35fairly,
- 9:36well above what I get from the BUCAs.
- 9:40And so the the reality is that's one
- 9:42thing I'm really focused on. Another thing I'm
- 9:44really focused on is this idea of
- 9:47kind of bringing my doctors together to let
- 9:48them understand that scale is the name of
- 9:50the game today,
- 9:51and we have to find a path to
- 9:53scale without
- 9:55sacrificing all of their independence.
- 9:57Because those that run out to the edge,
- 10:00they're being forced to move into employment because
- 10:02they don't have any other options right now.
- 10:06No. I I I love your perspective on
- 10:08it. You're absolutely right about being forced to
- 10:10go into groups, into health systems, into every
- 10:12place else because there's no other option. So
- 10:14I will I I love your perspective, and
- 10:16I love your perspective on the growth of
- 10:17multi employer welfare plans too is fantastic.
- 10:21Scott, you've had this great career in health
- 10:23care. Any advice that you would give to
- 10:25emerging leaders?
- 10:27Well, I won't imitate a lot of my
- 10:28doctors who tell their kids don't practice medicine.
- 10:31I I we need good people in health
- 10:33care. It's gonna take good people working together
- 10:36to solve this.
- 10:37I think the biggest piece of advice I
- 10:39would give right now
- 10:41is don't assume or 100%
- 10:44accept the idea that AI is gonna fix
- 10:46everything.
- 10:47Because, unfortunately, I'm already seeing too many instances
- 10:51where people are 100% on the train of
- 10:53AI,
- 10:54but they don't know enough about what they're
- 10:56asking AI to to populate or create or
- 11:00design
- 11:01to then identify the errors.
- 11:03And if all we do is throw more
- 11:05junk on top of junk, it's gonna get
- 11:07real messy.
- 11:09So I think I would counsel new leaders.
- 11:11Hey. Take a breath.
- 11:13You can take time to really evaluate this,
- 11:16study it, understand it, ask good questions,
- 11:19demand accountability from your teams and your people,
- 11:22but don't be,
- 11:24rude.
- 11:25There are generations coming up right now through
- 11:27the schools, because I've got kids,
- 11:30who really aren't learning per se.
- 11:33They're just repopulating
- 11:35documents.
- 11:36And and it's a problem that's gonna catch
- 11:39up with us if we're not careful. Well,
- 11:41it's some it's so interesting to say that
- 11:42because we have a a really close colleague
- 11:45who teaches advanced math in high school,
- 11:47and he is saying that the rigor of
- 11:49the students' minds is the worst he's seen
- 11:51in years because they're doing exactly what you're
- 11:53talking about. The more repopulating, they're actually thinking
- 11:56with rigor.
- 11:57And I think that is a really fastened
- 11:59perspective. And And in health care, I could
- 12:01not agree with you more.
- 12:02It's gotta be AI
- 12:04plus people, AI plus specialists to to to
- 12:07make this work in the long run.
- 12:09I could not agree with you more.
- 12:12Thank you so much. Scott, I wanna thank
- 12:15you for joining us today on the Becker's
- 12:16Healthcare Podcast. I love getting a chance to
- 12:18visit with you. You've got just this most
- 12:20realistic view of the world and what you're
- 12:22seeing. You don't sugarcoat it. It's a real
- 12:24pleasure. Thank you so much for taking the
- 12:26time to join us today.
- 12:27Hey. Thank you for giving me the
- 12:29opportunity.