Randy Arellano - AI Is Changing BPO Sales. Relationships Are More Important Than Ever - Ascent Growth Advisors
CX Files Episode 436 – Randy Arellano, Founder, Ascent Growth Advisors, Dallas, Texas
AI is changing how companies research and select BPO partners. Buyers can now compare suppliers, investigate locations, and explore solutions long before they speak to a salesperson. So what does this mean for the future of BPO sales?
In this episode of CX Files, Mark Hillary and Peter Ryan introduce a conversation with Randy Arellano, founder of Ascent Growth Advisors and an experienced BPO sales leader.
Randy argues that AI is raising the bar for sales professionals. Relationships and personal networks…
The skinny
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