Latest / Something Extra / Leading with Language w/ Bill Tingle

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Leading with Language w/ Bill Tingle · Something Extra

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• 1:44
  Lisa Nichols: I'm grateful to have Bill Tingle on the show today.
• 1:47
  Lisa Nichols: Bill is the founder and CEO of Tingle Leadership.
• 1:50
  Lisa Nichols: Well, Bill Tingle, welcome to the Something Extra podcast.
• 1:54
  Lisa Nichols: I have been looking so forward to to spending this time with you because
• 1:58
  Lisa Nichols: every time I'm with you, I learn something.
• 2:00
  Lisa Nichols: I feel like I come away having being coached.
• 2:02
  Bill Tingle: Oh, yeah.
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  Lisa Nichols: You've got so much wisdom.
• 2:04
  Bill Tingle: I feel the same.
• 2:05
  Bill Tingle: I've been really looking forward to it.
• 2:07
  Bill Tingle: I enjoy listening to your podcast and all your amazing guests.
• 2:09
  Bill Tingle: And I'm when I think about your guests that have been on your show,
• 2:12
  Bill Tingle: I don't I don't feel like I deserve it.
• 2:14
  Bill Tingle: It's just so such an honor to be, you know, listed among
• 2:18
  Bill Tingle: other people and and to share my story and however I can help anybody.
• 2:22
  Bill Tingle: So thank you so much.
• 2:24
  Lisa Nichols: Well, you're a rock star.
• 2:25
  Lisa Nichols: So literally, literally and figuratively.
• 2:29
  Lisa Nichols: Yeah.
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  Lisa Nichols: We'll talk about that.
• 2:31
  Lisa Nichols: Bill really is a rock star, but, in many different ways.
• 2:34
  Lisa Nichols: So let me ask you this.
• 2:36
  Lisa Nichols: You know, tell me a little bit about your early life and
• 2:41
  Lisa Nichols: things from your life, early life that maybe have shaped you as a leader?
• 2:44
  Lisa Nichols: Because we're you've been a leader for a very long time.
• 2:48
  Bill Tingle: Yeah.
• 2:48
  Bill Tingle: I have.
• 2:49
  Bill Tingle: And, when I was young so I I grew up in the Midwest.
• 2:53
  Bill Tingle: My dad was a chemist.
• 2:54
  Bill Tingle: He was a scientist.
• 2:55
  Bill Tingle: And he was born into a family with two deaf
• 2:59
  Bill Tingle: parents.
• 3:00
  Bill Tingle: And so he was the oldest child, and and he ended up being the
• 3:03
  Bill Tingle: leader of the family because, you know, two deaf parents, they
• 3:07
  Bill Tingle: they you know, my my grandfather had a very low paying job, and
• 3:12
  Bill Tingle: he was really ambitious to go to college and get a
• 3:16
  Bill Tingle: degree, and he was very influential early in my life.
• 3:19
  Bill Tingle: And one of the early memories I have was with him.
• 3:23
  Bill Tingle: He created what would be called a side hustle now.
• 3:25
  Bill Tingle: So he created a janitorial business so that in the evenings,
• 3:30
  Bill Tingle: he could make more money, and he could also give a job to his
• 3:32
  Bill Tingle: parents, and they could make actually more money than they were making anywhere else.
• 3:36
  Bill Tingle: And very early, I began working with him,
• 3:41
  Bill Tingle: and he taught me so many things about leadership.
• 3:43
  Bill Tingle: And I didn't realize how much he taught me till I started reflecting later
• 3:46
  Bill Tingle: as an adult.
• 3:47
  Bill Tingle: But just integrity, quality,
• 3:51
  Bill Tingle: what it means to satisfy a customer.
• 3:53
  Bill Tingle: You know, he used to come along behind me and check my work, and
• 3:56
  Bill Tingle: I just learned so much about that.
• 3:57
  Bill Tingle: And I think one of the other things I learned with him was I
• 4:01
  Bill Tingle: eventually man at a young age, I was managing people, and I was managing
• 4:04
  Bill Tingle: people much older than me.
• 4:06
  Bill Tingle: And when you're early in your career as an adult and you get into
• 4:10
  Bill Tingle: management early, you're gonna manage people with a lot more experience.
• 4:13
  Bill Tingle: They're further along.
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  Bill Tingle: And a lot of people struggle with that, managing people that are further along
• 4:18
  Bill Tingle: in their career, and and that was that was huge.
• 4:22
  Bill Tingle: So that that was really helpful in what's shaping me.
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  Bill Tingle: And then I I think as, you know, as I grew up, you know,
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  Bill Tingle: music, you know, I was always the one leading and and pulling people together
• 4:32
  Bill Tingle: for music, whether it was, like, for wedding music or, you know, playing out,
• 4:36
  Bill Tingle: you know, publicly.
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  Bill Tingle: So, that really shaped me as well.
• 4:40
  Bill Tingle: And then, of course, as I got into and I was I was gonna
• 4:43
  Bill Tingle: go into music, and I I could hear my dad's voice about, you
• 4:47
  Bill Tingle: know, engineering and livelihood versus music.
• 4:49
  Bill Tingle: And so, through his influence, I actually chose to go to engineering school,
• 4:54
  Bill Tingle: be an engineer, and enter the the corporate world.
• 4:56
  Bill Tingle: And, but I but I I still have music.
• 4:59
  Bill Tingle: And that's one of the things I learned is I'll always have that.
• 5:02
  Bill Tingle: But at the end of the day, I'm a I'm a a leader in
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  Bill Tingle: technology.
• 5:06
  Lisa Nichols: Mhmm.
• 5:08
  Lisa Nichols: I love that story.
• 5:09
  Lisa Nichols: Wow.
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  Lisa Nichols: We have,
• 5:12
  Lisa Nichols: a a little family assistant that works for us.
• 5:15
  Lisa Nichols: And Bill, she's twenty one years old.
• 5:17
  Lisa Nichols: Both of her parents are deaf.
• 5:20
  Lisa Nichols: And I'm kidding you not.
• 5:22
  Lisa Nichols: This girl operates like a forty year old.
• 5:25
  Lisa Nichols: But, you know, she's had to.
• 5:27
  Lisa Nichols: Right?
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  Lisa Nichols: And, so mature.
• 5:29
  Lisa Nichols: But, yeah, I would imagine that that is I love,
• 5:33
  Lisa Nichols: though, that creation of the the
• 5:37
  Lisa Nichols: janitorial,
• 5:39
  Lisa Nichols: business.
• 5:40
  Lisa Nichols: Yeah.
• 5:41
  Bill Tingle: I remember when, one of the things that I
• 5:45
  Bill Tingle: I realized early on was I had this, like, creative, innovative mindset.
• 5:50
  Bill Tingle: And I can remember, the one of the first jobs my dad gave me
• 5:53
  Bill Tingle: as a janitor was and I I probably was twelve.
• 5:56
  Bill Tingle: I mean, legal legally, I probably shouldn't have been working, but, you know, I
• 6:00
  Bill Tingle: got he he gave me money, and it helped pay for, you know, musical
• 6:03
  Bill Tingle: instruments and things.
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  Bill Tingle: But I remember one of my jobs was to pick up cigarette butts out
• 6:08
  Bill Tingle: of the parking lot.
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  Bill Tingle: And, you know, I was healthy and young and I you know, but I
• 6:12
  Bill Tingle: got tired of bending over, like, to pick up these cigarette butts.
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  Bill Tingle: And so I went home and I invented this cigarette picker upper, and I,
• 6:19
  Bill Tingle: you know, I got a, like, a broom handle and and a and a
• 6:22
  Bill Tingle: nail.
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  Bill Tingle: And, you know, my dad came down and was like, what are you doing?
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  Bill Tingle: I'm like, I'm gonna make my job easier.
• 6:26
  Bill Tingle: And he just laughed.
• 6:27
  Bill Tingle: And he helped me.
• 6:28
  Bill Tingle: You know?
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  Bill Tingle: So we we created this contraption, and, it just it made it easier.
• 6:32
  Bill Tingle: And I actually was able to get a lot more done with it faster.
• 6:35
  Bill Tingle: And so, you know, it was probably one of the early, like, you know,
• 6:37
  Bill Tingle: I got some creative, innovative, like, spark in me, so we'll see where that
• 6:41
  Bill Tingle: goes.
• 6:42
  Lisa Nichols: That is so cool.
• 6:43
  Lisa Nichols: That is so good.
• 6:44
  Lisa Nichols: Well, I know that you have a BS.
• 6:46
  Lisa Nichols: You have a bachelor's in engineering.
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  Lisa Nichols: You also have some graduate work from WashU, which we all, if
• 6:51
  Lisa Nichols: you're from Saint Louis, wonderful, wonderful university here in Saint Louis.
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  Lisa Nichols: But, you know, what drew you because I think you started as a software
• 6:59
  Lisa Nichols: engineer.
• 7:00
  Bill Tingle: Oh.
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  Lisa Nichols: Oh, and, Bill, this is something we may or may not have talked about,
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  Lisa Nichols: but you started at McDonnell Douglas in the Mitchell Systems.
• 7:08
  Bill Tingle: Same time.
• 7:09
  Bill Tingle: Probably the same year that you started.
• 7:11
  Lisa Nichols: The same year?
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  Lisa Nichols: Nineteen eighty five?
• 7:13
  Lisa Nichols: I remember
• 7:13
  Bill Tingle: I remember seeing that.
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  Bill Tingle: I thought, oh my gosh.
• 7:16
  Bill Tingle: We were at McDonald Douglas at about the same time.
• 7:19
  Lisa Nichols: And about the same length of time because I left there I left there
• 7:23
  Lisa Nichols: about eighty nine and went into corporate sales for another Fortune five hundred company.
• 7:28
  Lisa Nichols: But, Greg was there as well.
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  Lisa Nichols: He was a software engineer.
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  Lisa Nichols: And then I was an accountant.
• 7:33
  Lisa Nichols: I was internal audit and cost accounting and that sort of thing.
• 7:37
  Lisa Nichols: But, what a great place to start, though.
• 7:39
  Lisa Nichols: Right, Bill?
• 7:40
  Bill Tingle: Oh, yeah.
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  Bill Tingle: You know, I if I think back about that start,
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  Bill Tingle: I learned so much about quality software
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  Bill Tingle: rigor.
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  Bill Tingle: And, you know, back then, it everything had to be done according
• 7:55
  Bill Tingle: to a standard and and probably overkill for most commercial applications.
• 8:00
  Bill Tingle: But, you know, we we were writing software for cruise missiles, and
• 8:04
  Bill Tingle: the cruise missile has to hit the target.
• 8:06
  Lisa Nichols: Yes.
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  Bill Tingle: And the one of the engineering challenges, without getting too technical, was that
• 8:12
  Bill Tingle: it was real time software.
• 8:14
  Bill Tingle: And so when you think of, like, programs, there's all these
• 8:18
  Bill Tingle: little programs that run to take data from the atmosphere and to control the
• 8:21
  Bill Tingle: and to control the wings and the surfaces and, you know, how high you
• 8:25
  Bill Tingle: are and such.
• 8:26
  Bill Tingle: And every little program has to run within certain amount of time.
• 8:29
  Bill Tingle: So, like, one little program had to run-in a hundred milliseconds.
• 8:32
  Bill Tingle: And I really learned about
• 8:35
  Bill Tingle: constraints, limitations, precisions, and and really innovation, how to make
• 8:39
  Bill Tingle: it work within the constraints.
• 8:41
  Bill Tingle: I kinda joke to people I was a rocket scientist, and I I didn't
• 8:44
  Bill Tingle: I didn't write the math, but I but I programmed the
• 8:46
  Lisa Nichols: math.
• 8:46
  Lisa Nichols: Right.
• 8:47
  Bill Tingle: But I learned a lot about the importance of the details and testing
• 8:51
  Bill Tingle: and getting it right, and that was really good.
• 8:54
  Bill Tingle: But, I think I think, ultimately, I craved business
• 8:58
  Bill Tingle: world.
• 8:59
  Bill Tingle: In fact, after a couple years at at McDonnell Douglas, I
• 9:03
  Bill Tingle: thought, you know, I'd really like to do on the business side.
• 9:05
  Bill Tingle: And, yeah, but I think back then, it was called data processing or it
• 9:08
  Bill Tingle: wasn't, you know, it wasn't called IT back then.
• 9:11
  Bill Tingle: And I didn't I didn't have the skills.
• 9:13
  Bill Tingle: I didn't know COBOL, and and so I I couldn't do that.
• 9:16
  Bill Tingle: But I but I started really getting this craving to move into to
• 9:20
  Bill Tingle: commercial IT.
• 9:21
  Bill Tingle: And so then I started kind of aiming in that direction and heading down
• 9:25
  Bill Tingle: that path.
• 9:26
  Lisa Nichols: Yeah.
• 9:26
  Lisa Nichols: Very good.
• 9:27
  Lisa Nichols: Very good.
• 9:28
  Lisa Nichols: Well, you know, you've worked in avionics, missiles,
• 9:33
  Lisa Nichols: logistics, because you had a twenty plus year illustrious career
• 9:37
  Lisa Nichols: enterprise, lots of different places.
• 9:40
  Lisa Nichols: But what is the common thread?
• 9:42
  Lisa Nichols: Is there a common thread, Bill, that you kinda saw through all of those,
• 9:47
  Lisa Nichols: that, you know, you've been able to take into every role?
• 9:51
  Bill Tingle: It's for me, the common thread is
• 9:55
  Bill Tingle: anticipating what's coming and wanting to be part of that.
• 10:00
  Bill Tingle: And so I think early on, I was always nervous about being
• 10:04
  Bill Tingle: in a job where I wouldn't be able to do new things.
• 10:07
  Bill Tingle: I would I'd have to do the same thing.
• 10:09
  Bill Tingle: And I think I think some people like that.
• 10:11
  Bill Tingle: They like the stability of maintaining software or just being in a
• 10:15
  Bill Tingle: cycle.
• 10:15
  Bill Tingle: But I've I've always in fact, I've had a lot of jobs since my
• 10:19
  Bill Tingle: childhood, and I think it's always the curiosity about what can be done next,
• 10:23
  Bill Tingle: what's coming.
• 10:24
  Bill Tingle: And I think one of my biggest strengths was anticipating what's
• 10:28
  Bill Tingle: coming
• 10:30
  Bill Tingle: and and looking for ways to enable the business through what's
• 10:34
  Bill Tingle: coming.
• 10:35
  Bill Tingle: And and, you know, in some cases, you have to look at, is it
• 10:37
  Bill Tingle: feasible yet?
• 10:38
  Bill Tingle: Yes.
• 10:39
  Bill Tingle: Especially especially when I was at enterprise, I was always, you know, number
• 10:43
  Bill Tingle: one, trying to make sure I understood the business, understand the customer experience,
• 10:47
  Bill Tingle: understand how the business works, how does the business make money, and
• 10:51
  Bill Tingle: and then looking at all the technologies that are not just with us, but
• 10:55
  Bill Tingle: that are coming, and and how can we increase
• 10:59
  Bill Tingle: the value of of what we're doing, increase the and and really address
• 11:03
  Bill Tingle: the goals and mission of the company through technology.
• 11:06
  Bill Tingle: And so that's sort of the common thread is always looking for that.
• 11:10
  Lisa Nichols: Yeah.
• 11:10
  Lisa Nichols: Well, that is a critical skill, being able to look around the bend.
• 11:15
  Lisa Nichols: Right?
• 11:15
  Lisa Nichols: And, that's where you really move more into strategic role
• 11:19
  Bill Tingle: Yeah.
• 11:19
  Lisa Nichols: Than just execution.
• 11:21
  Lisa Nichols: Right?
• 11:22
  Lisa Nichols: So having to see that the table well, I know that you spent twenty
• 11:26
  Lisa Nichols: years at enterprise.
• 11:29
  Lisa Nichols: What you know, do you have a big one big takeaway?
• 11:32
  Lisa Nichols: And then I wanna talk about pods.
• 11:33
  Lisa Nichols: I I wanna spend just a little bit of time on each of those.
• 11:36
  Lisa Nichols: Yeah.
• 11:37
  Lisa Nichols: Is there a big takeaway?
• 11:38
  Bill Tingle: You know, I think
• 11:40
  Bill Tingle: probably the biggest takeaway and it it's so simple, but it's also
• 11:45
  Bill Tingle: so powerful.
• 11:46
  Bill Tingle: And it it's something that that Jack Taylor said.
• 11:48
  Bill Tingle: And if if you worked at enterprise or you work you know this, is
• 11:52
  Bill Tingle: that take really good care of your customer, take
• 11:56
  Bill Tingle: really good care of your employees, and everything takes care of itself.
• 12:00
  Bill Tingle: The profits will come.
• 12:01
  Bill Tingle: And I think there's so many companies, especially, you know, public companies, they're
• 12:05
  Bill Tingle: they're chasing profit.
• 12:07
  Bill Tingle: They're there's all this pressure on on the quarterly earnings.
• 12:10
  Bill Tingle: And I think one of the things I really enjoyed about enterprise as a
• 12:13
  Bill Tingle: privately held company, it was like, let's just do the right things, and everything
• 12:16
  Bill Tingle: will take care of itself.
• 12:17
  Bill Tingle: And you see that that that's played out for them even until this day.
• 12:21
  Lisa Nichols: Yeah.
• 12:22
  Lisa Nichols: You know, I love and I love Jack Taylor and Andy Taylor.
• 12:25
  Lisa Nichols: I I still quote Andy Taylor on on certain things, but when
• 12:30
  Lisa Nichols: Greg and I started Technology Partners thirty one years ago, Bill,
• 12:34
  Lisa Nichols: that was that was our philosophy.
• 12:36
  Lisa Nichols: We said if we take good care of our people, our people will
• 12:40
  Lisa Nichols: take care of our customers, and then our success will follow.
• 12:45
  Lisa Nichols: And it needs to be in that order.
• 12:46
  Lisa Nichols: Right?
• 12:47
  Lisa Nichols: It really does.
• 12:48
  Lisa Nichols: So empowering your people, taking good care of them, and then they're gonna take
• 12:52
  Lisa Nichols: care of the customer.
• 12:53
  Lisa Nichols: So I just I love that.
• 12:54
  Lisa Nichols: Well, you were the CIO at Pods.
• 12:58
  Lisa Nichols: Was there a transformation that you led the the company through
• 13:02
  Lisa Nichols: that you're really proud of, or, you know, what were some of your big
• 13:05
  Lisa Nichols: accomplishments when you were at Pods?
• 13:08
  Bill Tingle: Yeah.
• 13:08
  Bill Tingle: I think I think one of the things is the
• 13:12
  Bill Tingle: the the IT culture, I think, would be one, which is it's not a
• 13:15
  Bill Tingle: business transformation.
• 13:16
  Bill Tingle: It was a culture transformation.
• 13:18
  Lisa Nichols: Mhmm.
• 13:18
  Bill Tingle: So, if it's okay to talk about that, then we can certainly talk about
• 13:22
  Bill Tingle: the business.
• 13:23
  Bill Tingle: But I think, you know, if you if you don't have an effective culture,
• 13:27
  Bill Tingle: it's hard to do anything else.
• 13:29
  Bill Tingle: You know, if you've got if you've got people that aren't getting along or
• 13:32
  Bill Tingle: they're infighting or you know, because what what was happening and I think this
• 13:35
  Bill Tingle: is very, fairly common in in many companies is that
• 13:40
  Bill Tingle: everybody cares about what they do.
• 13:42
  Bill Tingle: But if they if they are if they don't see how they're aligned around
• 13:45
  Bill Tingle: a bigger purpose.
• 13:47
  Lisa Nichols: Yes.
• 13:47
  Bill Tingle: There's there there can be finger pointing and infighting and and and,
• 13:52
  Bill Tingle: you know, withholding information.
• 13:54
  Bill Tingle: And and, you know, that's not just a pod.
• 13:57
  Bill Tingle: That that's and and that's really everywhere Depending on where you look, it it
• 14:01
  Bill Tingle: can be the team.
• 14:01
  Bill Tingle: Absolutely.
• 14:02
  Bill Tingle: And so the one of the first things that we did is we said,
• 14:05
  Bill Tingle: we are one team.
• 14:07
  Bill Tingle: I don't care which area you know, within the IT organization, we are one
• 14:10
  Bill Tingle: team.
• 14:12
  Bill Tingle: And we even had a couple of guys.
• 14:14
  Bill Tingle: They came up with a mantra, one team, one fight.
• 14:17
  Bill Tingle: Like and that that became sort of our tagline.
• 14:19
  Bill Tingle: And and we went from a place where, quite frankly, a lot of
• 14:23
  Bill Tingle: people in the community, the IT professionals, didn't wanna come there.
• 14:27
  Bill Tingle: And, you know, because there was, you know, sort of the word on the
• 14:30
  Bill Tingle: street.
• 14:31
  Bill Tingle: Mhmm.
• 14:31
  Bill Tingle: And, you know, in relatively short order, it was a place that everybody was
• 14:35
  Bill Tingle: trying to get in.
• 14:36
  Bill Tingle: Everybody wanted to
• 14:37
  Lisa Nichols: come.
• 14:38
  Lisa Nichols: And
• 14:39
  Bill Tingle: and we were, you know, we were doing a lot with with we we
• 14:42
  Bill Tingle: did a lot with introducing, you know, agile scrum
• 14:47
  Bill Tingle: the DevOps.
• 14:49
  Bill Tingle: You know, we, we had a brought on Bill Bensing, who was from Saint
• 14:52
  Bill Tingle: Louis.
• 14:53
  Bill Tingle: He's down in Florida now and just brilliant, brilliant
• 14:57
  Bill Tingle: technology professional.
• 14:58
  Bill Tingle: And we did some pretty, pretty amazing things there.
• 15:01
  Bill Tingle: And then, of course, we we we did a lot.
• 15:03
  Bill Tingle: We worked very closely with marketing, you know, around upgrading ecommerce
• 15:07
  Bill Tingle: and and then and then really trying to improve the routing system.
• 15:10
  Bill Tingle: And, you know, one of the things that would be fun now, if I
• 15:13
  Bill Tingle: was still there, was implementing AI.
• 15:15
  Bill Tingle: Because with AI and you think of logistics and and and and all
• 15:19
  Bill Tingle: the moving parts that go along with, logistics and moving containers
• 15:24
  Bill Tingle: around, I think I think there's a a great opportunity there.
• 15:27
  Bill Tingle: But with pods, you know, what a what a great company and Mhmm.
• 15:31
  Bill Tingle: What they're doing.
• 15:32
  Bill Tingle: Brilliant, brilliant business model, and I really enjoyed my time there.
• 15:36
  Bill Tingle: And, I was I was fortunate to work there with John Cope, who was
• 15:39
  Bill Tingle: a great CEO of Breedleader.
• 15:41
  Lisa Nichols: Mhmm.
• 15:42
  Lisa Nichols: Well, I mean, Bill, it all starts with a culture.
• 15:46
  Lisa Nichols: There's a reason that Drucker said culture eats strategy for breakfast.
• 15:51
  Lisa Nichols: Right?
• 15:52
  Lisa Nichols: It's so important.
• 15:53
  Lisa Nichols: And, you know, the organization has a culture.
• 15:57
  Bill Tingle: Mhmm.
• 15:58
  Lisa Nichols: Organization has its own culture, but I say technology has its
• 16:02
  Lisa Nichols: culture too.
• 16:03
  Lisa Nichols: And so as the technology leader, you wanna be able to attract the best
• 16:07
  Lisa Nichols: and the brightest.
• 16:07
  Lisa Nichols: Right?
• 16:08
  Lisa Nichols: So it is it's so important to keep your eye on that ball, I
• 16:12
  Lisa Nichols: think.
• 16:12
  Lisa Nichols: So I love that.
• 16:14
  Lisa Nichols: I love that.
• 16:15
  Lisa Nichols: Well, you're coaching now.
• 16:16
  Lisa Nichols: You're coaching other executives.
• 16:18
  Lisa Nichols: So I would love just to for you to tell me a little bit.
• 16:21
  Lisa Nichols: You've consulted.
• 16:22
  Lisa Nichols: You've been a CIO.
• 16:23
  Lisa Nichols: You've been a an executive.
• 16:25
  Lisa Nichols: How has that prepared you?
• 16:27
  Lisa Nichols: I'm sure you've got so many lessons in your tool belt
• 16:31
  Lisa Nichols: and tools that you've developed.
• 16:33
  Lisa Nichols: But how's that really, prepared you, Bill, to coach other
• 16:37
  Lisa Nichols: executives?
• 16:39
  Bill Tingle: Yeah.
• 16:39
  Bill Tingle: There's so many experiences there to bring to the table.
• 16:42
  Bill Tingle: Right?
• 16:42
  Bill Tingle: And the thing the thing that I really enjoy right now is
• 16:46
  Bill Tingle: I bring a lot of experiences, a lot of, scars,
• 16:51
  Bill Tingle: you know, a lot of, setbacks and and learning that I can
• 16:55
  Bill Tingle: bring to each person, combined with I've studied,
• 17:00
  Bill Tingle: like, the science of coaching.
• 17:02
  Bill Tingle: And so, you know, I realized actually, I realized in two thousand three
• 17:06
  Bill Tingle: that I want that I would wanna be a coach someday.
• 17:08
  Bill Tingle: Kinda like when I was a little kid, I wanted to be a guitar
• 17:10
  Bill Tingle: player.
• 17:11
  Bill Tingle: Yeah.
• 17:12
  Bill Tingle: When I I hired my first coach in two thousand three and
• 17:16
  Bill Tingle: and studied, you know, sort of the discourse.
• 17:19
  Bill Tingle: And then so combining that with the experience, I'm really able to
• 17:23
  Bill Tingle: bring together the the the science of coaching,
• 17:27
  Bill Tingle: the leadership experience
• 17:30
  Bill Tingle: together to help people.
• 17:32
  Bill Tingle: And I realized
• 17:34
  Bill Tingle: a long time ago that our business skills and our technical
• 17:38
  Bill Tingle: skills get us to a certain point.
• 17:41
  Bill Tingle: And it's just not common sense for everybody on how to become an
• 17:45
  Bill Tingle: executive, to how to operate at that next level.
• 17:48
  Bill Tingle: And some people figure it out.
• 17:49
  Bill Tingle: Some people get a you know, they're fortunate to have a good mentor inside
• 17:52
  Bill Tingle: a company.
• 17:53
  Bill Tingle: And I was fortunate to have mentors and and a coach.
• 17:57
  Bill Tingle: But to get that help in the area of executive communication,
• 18:01
  Bill Tingle: relationship development, emotional intelligence, and we
• 18:05
  Bill Tingle: do a lot not just with emotions, but with moods.
• 18:08
  Bill Tingle: They're related, but they're they're different.
• 18:11
  Bill Tingle: And bringing those together,
• 18:14
  Bill Tingle: helping people really rise to that next level.
• 18:17
  Bill Tingle: So I think people that I work with that can combine what we're teaching
• 18:20
  Bill Tingle: and how we're helping with their own internal mentoring, if they get it,
• 18:24
  Bill Tingle: is is really a lot of jet fuel to help them move quickly up
• 18:28
  Bill Tingle: up the ranks.
• 18:29
  Lisa Nichols: Oh, I love that.
• 18:30
  Lisa Nichols: Jet fuel.
• 18:31
  Lisa Nichols: I love that.
• 18:32
  Lisa Nichols: Well, I you know what I love that you just said?
• 18:34
  Lisa Nichols: You said you hired a coach.
• 18:36
  Bill Tingle: Oh, yeah.
• 18:37
  Lisa Nichols: I think you said in two thousand three.
• 18:39
  Bill Tingle: Yeah.
• 18:40
  Bill Tingle: How
• 18:41
  Lisa Nichols: did you how did you see that help you
• 18:45
  Lisa Nichols: gain executive presence and and move to that executive,
• 18:50
  Lisa Nichols: you know, position that you were in?
• 18:52
  Lisa Nichols: I mean, what were some of the things that you learned, Bill?
• 18:55
  Bill Tingle: Yeah.
• 18:55
  Bill Tingle: Absolutely.
• 18:56
  Bill Tingle: And I was I was exposed to,
• 19:00
  Bill Tingle: sort of the the neuroscience of coaching and the biology of cognition
• 19:05
  Bill Tingle: and linguistics early on.
• 19:07
  Bill Tingle: It was actually it wasn't sort of a traditional coaching program.
• 19:10
  Bill Tingle: It was very targeted
• 19:13
  Bill Tingle: to the the aspects of being human.
• 19:16
  Bill Tingle: And so I learned I learned a lot about, how people
• 19:20
  Bill Tingle: perceive,
• 19:21
  Bill Tingle: what the concerns of people are.
• 19:23
  Bill Tingle: I learned a lot about emotions.
• 19:24
  Bill Tingle: I learned a lot about how we use language.
• 19:27
  Bill Tingle: And this is an area that that I do a lot with.
• 19:30
  Bill Tingle: And that if if you think, Lisa, about what we do every day as
• 19:34
  Bill Tingle: a leader, if you think about what do you do all day?
• 19:36
  Bill Tingle: Well, there's one thing that you do you and I would do all day,
• 19:39
  Bill Tingle: and that is we talk.
• 19:40
  Lisa Nichols: Yes.
• 19:41
  Bill Tingle: And and we don't we don't just talk.
• 19:43
  Bill Tingle: We we use language to get things done.
• 19:47
  Lisa Nichols: Mhmm.
• 19:47
  Bill Tingle: So in our program, we talk about language constructs
• 19:52
  Bill Tingle: like making requests, and there's a certain way to make a complete effective request,
• 19:56
  Bill Tingle: which we call delegation.
• 19:58
  Bill Tingle: And then in response to a request, we would hope that the a person
• 20:02
  Bill Tingle: is going to respond to make a commitment or a promise.
• 20:05
  Bill Tingle: And what we teach people and work with people on is how to make
• 20:08
  Bill Tingle: a complete, effective request and get a complete, effective
• 20:13
  Bill Tingle: commitment to that.
• 20:14
  Bill Tingle: And then there's an agreement and a shared understanding so that the two people
• 20:18
  Bill Tingle: can move forward in a healthy way without micromanagement,
• 20:23
  Bill Tingle: without, you know, lots of follow-up.
• 20:25
  Bill Tingle: And what I've just these two constructs of of requesting and committing,
• 20:29
  Bill Tingle: which which I have learned from my coach sounds so simple, but people can
• 20:33
  Bill Tingle: be so sloppy with it.
• 20:35
  Lisa Nichols: And and
• 20:35
  Bill Tingle: we when we get rigorous with that, we get trust goes up.
• 20:39
  Bill Tingle: The the amount of rework goes down.
• 20:42
  Bill Tingle: The amount of follow-up goes down, and we become so much more
• 20:46
  Bill Tingle: our our relations gets better, our our performance gets better, our results get better.
• 20:51
  Bill Tingle: And, again, it sounds so simple, but when we really name it and and
• 20:55
  Bill Tingle: work together on that, life at work and and at home even
• 20:59
  Bill Tingle: can get much better.
• 21:00
  Lisa Nichols: Yeah.
• 21:00
  Lisa Nichols: That's so good.
• 21:02
  Lisa Nichols: Well, so many of challenges.
• 21:05
  Lisa Nichols: Right?
• 21:06
  Lisa Nichols: I I would say that so many of the challenges that we experienced, Phil,
• 21:09
  Lisa Nichols: is because there was poor communication.
• 21:12
  Bill Tingle: Right.
• 21:12
  Lisa Nichols: That there was either,
• 21:15
  Lisa Nichols: you know,
• 21:17
  Lisa Nichols: not understanding or the language that we were using just was
• 21:21
  Lisa Nichols: not clear.
• 21:22
  Lisa Nichols: There was not clarity.
• 21:24
  Lisa Nichols: And so I love it.
• 21:25
  Lisa Nichols: Now is this whole I'm just gonna ask you.
• 21:28
  Lisa Nichols: Is this whole mode of coaching that you're talking about, the
• 21:32
  Lisa Nichols: ontological?
• 21:33
  Bill Tingle: Yes.
• 21:33
  Bill Tingle: Yes.
• 21:34
  Lisa Nichols: Yes.
• 21:35
  Lisa Nichols: That's what it's called, the ontological, in case our listeners wanna go and and
• 21:39
  Lisa Nichols: study that a little bit more.
• 21:41
  Lisa Nichols: Well, can can I ask you this question?
• 21:43
  Lisa Nichols: Because you've coached a lot of people.
• 21:45
  Lisa Nichols: What is a common blind spot?
• 21:47
  Lisa Nichols: Because we all have them.
• 21:48
  Lisa Nichols: Right?
• 21:48
  Lisa Nichols: And sometimes, it's just it's a blind spot, and it's called a blind spot
• 21:52
  Lisa Nichols: for a reason because we're blind to it many times.
• 21:55
  Lisa Nichols: Right?
• 21:55
  Bill Tingle: Yeah.
• 21:56
  Lisa Nichols: But what is a common blind spot that you have seen in leaders
• 22:00
  Lisa Nichols: that,
• 22:01
  Lisa Nichols: that, you know, maybe
• 22:05
  Lisa Nichols: that you've helped maybe overcome or to even see to know how to move
• 22:09
  Lisa Nichols: past?
• 22:09
  Bill Tingle: Yeah.
• 22:10
  Bill Tingle: I think I think one is people people assume
• 22:14
  Bill Tingle: what other people think and want, and they also
• 22:19
  Bill Tingle: and one of the assumptions they make are other people's intentions.
• 22:23
  Bill Tingle: And so when and I think it's it's sort of human nature
• 22:27
  Bill Tingle: to assume somebody's intentions.
• 22:29
  Bill Tingle: But I see so much harm that happens from that.
• 22:33
  Bill Tingle: I had a leader, c CEO of my eye doctor,
• 22:37
  Bill Tingle: Sue Downs.
• 22:38
  Bill Tingle: She used to have on the top of her agenda, assume the best intentions.
• 22:43
  Bill Tingle: And I love that because we even though we all want the same thing,
• 22:48
  Bill Tingle: peep humans can sometimes,
• 22:53
  Bill Tingle: say things and do things for with good intentions, but people are could be
• 22:56
  Bill Tingle: assuming not the not good intentions.
• 22:59
  Bill Tingle: And so one of the big things that I help people with
• 23:03
  Bill Tingle: is to seek a shared understanding.
• 23:06
  Bill Tingle: There's if there's just two words that I could leave anybody with, it's
• 23:10
  Bill Tingle: make sure you have a shared understanding
• 23:13
  Bill Tingle: because people will say in business, okay, good, we're aligned.
• 23:17
  Bill Tingle: It's like, are you sure you're aligned?
• 23:18
  Bill Tingle: And what does that mean?
• 23:20
  Lisa Nichols: Mhmm.
• 23:21
  Lisa Nichols: You
• 23:21
  Bill Tingle: know, in in the world we live in, everybody is in a hurry.
• 23:24
  Bill Tingle: It's it's go, go, go, go.
• 23:25
  Bill Tingle: We're urgent.
• 23:26
  Bill Tingle: We got we got to move quick.
• 23:27
  Bill Tingle: And getting a shared understanding can take time.
• 23:30
  Bill Tingle: It means we have to sit down, we have to talk.
• 23:32
  Bill Tingle: We have to go back and forth and make sure our interpretations are consistent.
• 23:36
  Bill Tingle: And then we can say we have a shared understanding.
• 23:38
  Bill Tingle: And I think that that would be, one of the blind spots, blind spots,
• 23:43
  Bill Tingle: assuming that you have a shared understanding when you don't.
• 23:46
  Bill Tingle: Because if you don't, there's gonna be rework.
• 23:49
  Lisa Nichols: Yes.
• 23:49
  Lisa Nichols: There
• 23:50
  Bill Tingle: can there can be waste.
• 23:52
  Bill Tingle: And so I think that's a bit that's an important thing.
• 23:54
  Lisa Nichols: That is so good.
• 23:55
  Lisa Nichols: That is a golden nugget nugget right there, the shared understanding.
• 23:59
  Lisa Nichols: And to your point, it takes time.
• 24:01
  Lisa Nichols: So but you may be spending more time on the front end of that
• 24:05
  Lisa Nichols: bill, but in the long run, the totality of the picture, you're gonna
• 24:10
  Lisa Nichols: save time.
• 24:10
  Lisa Nichols: Yeah.
• 24:11
  Lisa Nichols: If you're and trust, like you said, goes up.
• 24:14
  Lisa Nichols: And I think about I think about Covey that says you lead at the
• 24:18
  Lisa Nichols: speed of trust.
• 24:19
  Lisa Nichols: Right?
• 24:19
  Lisa Nichols: So as trust goes up, you're gonna lead faster.
• 24:22
  Lisa Nichols: But how do you build that?
• 24:23
  Lisa Nichols: That is so good.
• 24:24
  Lisa Nichols: Well, let me ask you this.
• 24:25
  Lisa Nichols: You compare coding to to leadership sometimes.
• 24:29
  Lisa Nichols: You know?
• 24:30
  Lisa Nichols: They require clear, specific, concise language.
• 24:33
  Lisa Nichols: Yeah.
• 24:33
  Lisa Nichols: And we just kinda talked about that.
• 24:35
  Lisa Nichols: You know?
• 24:36
  Lisa Nichols: Is there anything else that you wanna say on that?
• 24:40
  Bill Tingle: Well, one thing that I would say is,
• 24:43
  Bill Tingle: I don't think most people understand the power of language,
• 24:47
  Bill Tingle: and and it and we can make it simple.
• 24:50
  Bill Tingle: You know, there's only like, if I followed you around all day, Lisa,
• 24:54
  Bill Tingle: and I said, what what are the different structures that Lisa uses as a
• 24:58
  Bill Tingle: leader?
• 24:59
  Bill Tingle: Well, she makes declarations.
• 25:01
  Bill Tingle: We're gonna go here.
• 25:02
  Bill Tingle: We're gonna do that.
• 25:03
  Bill Tingle: I'm gonna write a book.
• 25:03
  Bill Tingle: We're gonna go into this market.
• 25:05
  Bill Tingle: We're gonna start selling this.
• 25:07
  Bill Tingle: And language is generative.
• 25:09
  Bill Tingle: It's creative.
• 25:10
  Bill Tingle: You know, if you think in the beginning was the word and the word,
• 25:14
  Bill Tingle: it's like
• 25:16
  Bill Tingle: everything is created with the word and we create everything with language.
• 25:20
  Bill Tingle: And so, I think that's one of the things.
• 25:23
  Bill Tingle: And then we we make judgments with language.
• 25:25
  Bill Tingle: We make assessments.
• 25:27
  Bill Tingle: And a lot of times, people make judgments and assessments, but there's no evidence,
• 25:30
  Bill Tingle: there's no grounding.
• 25:31
  Bill Tingle: And so one of the other things we teach is grounding whatever assessment
• 25:35
  Bill Tingle: you make with with assertions, with evidence so that we can
• 25:39
  Bill Tingle: believe that we have the truth as good as we know it.
• 25:42
  Bill Tingle: And so and I've just in business, so many people make ungrounded assessments,
• 25:47
  Bill Tingle: and it can break trust.
• 25:48
  Bill Tingle: It can cause problems.
• 25:50
  Bill Tingle: And so there's there's there's other things, but those are the two I would
• 25:53
  Bill Tingle: highlight.
• 25:54
  Lisa Nichols: Oh, that's so good.
• 25:55
  Lisa Nichols: Well, I've got so many more questions for you, Bill.
• 25:57
  Lisa Nichols: But we need to take a quick break, and we'll be right back with
• 26:00
  Lisa Nichols: Bill Tingle on the Something Extra podcast.
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• 26:33
  Lisa Nichols: Welcome back, everyone, to the Something Extra podcast with my friend, Bill
• 26:37
  Lisa Nichols: Tingle.
• 26:38
  Lisa Nichols: So, Bill, what what I hear, the buzzword
• 26:42
  Lisa Nichols: that is on everybody's lips today is AI.
• 26:46
  Bill Tingle: Yes.
• 26:47
  Lisa Nichols: So tell me what you think about AI.
• 26:49
  Lisa Nichols: You already said that with with pods.
• 26:52
  Lisa Nichols: I mean, it'd be awesome to see how AI is gonna help in
• 26:55
  Bill Tingle: the
• 26:55
  Lisa Nichols: logistics.
• 26:57
  Lisa Nichols: You know, tell me what you think about it, and then tell me what
• 27:00
  Lisa Nichols: skills you think AI is not going to replace.
• 27:04
  Lisa Nichols: Because I know that that is top of mind for ready two.
• 27:07
  Lisa Nichols: You know, they're thinking, oh my goodness.
• 27:08
  Lisa Nichols: AI is gonna take my job.
• 27:10
  Lisa Nichols: And the reality is, the hard truth is, it is gonna take some jobs.
• 27:15
  Lisa Nichols: But don't be scared of that.
• 27:16
  Lisa Nichols: You just need to reskill to do something different.
• 27:19
  Lisa Nichols: Right?
• 27:19
  Lisa Nichols: But tell me your philosophy on AI.
• 27:23
  Bill Tingle: You know, I I in many ways, I think of AI as yet another
• 27:27
  Bill Tingle: technology.
• 27:28
  Bill Tingle: You know, if you think about it, you know, I remember go let's go
• 27:32
  Bill Tingle: back to the PC and and, you know, someone when the PC came out,
• 27:36
  Bill Tingle: some people used it to,
• 27:39
  Bill Tingle: store their recipes, their their family photos.
• 27:42
  Bill Tingle: You know, they would maybe keep lists of things.
• 27:46
  Bill Tingle: And other people used PCs for accounting
• 27:51
  Bill Tingle: and and automating things, controlling devices.
• 27:54
  Bill Tingle: And so the the PC was it was revolutionary in terms of
• 27:58
  Bill Tingle: what it the capabilities.
• 28:00
  Bill Tingle: And, though, and then fast forward to today with with AI and you think
• 28:04
  Bill Tingle: about how we're using mathematics and algorithms
• 28:08
  Bill Tingle: and what it can do in terms of giving people more capacity, giving
• 28:12
  Bill Tingle: people more more power so that we can do other things
• 28:16
  Bill Tingle: and and really flourish even more.
• 28:19
  Bill Tingle: And so I think I remember years ago when I worked at Rockwell International,
• 28:24
  Bill Tingle: this is a long time ago, they had, they had facilities where there was
• 28:28
  Bill Tingle: no humans.
• 28:29
  Bill Tingle: It was all robots.
• 28:30
  Bill Tingle: And so this phenomenon of technology taking jobs
• 28:34
  Bill Tingle: has been around for a long time.
• 28:35
  Bill Tingle: I I think there's a lot more hype with it now, but I also
• 28:38
  Bill Tingle: think there's there's a lot of reality.
• 28:40
  Bill Tingle: What's what's I think is amazing, Lisa, is the amount of capacity
• 28:44
  Bill Tingle: it gives us, because we're always wanting more capacity.
• 28:46
  Bill Tingle: If you think about the science of time management, it's about getting more capacity.
• 28:51
  Bill Tingle: And so for me, I think about as a solopreneur,
• 28:55
  Bill Tingle: you know, Corinne and my wife and I, we work together.
• 28:58
  Bill Tingle: You know, we have a few people sort of help out.
• 29:01
  Bill Tingle: But the amount that we get done with AI today, it's
• 29:05
  Bill Tingle: incredible.
• 29:05
  Bill Tingle: I mean, I can what I can get done in less than a half
• 29:08
  Bill Tingle: an hour with AI,
• 29:11
  Bill Tingle: and I didn't I still have a job.
• 29:13
  Bill Tingle: It's just that AI's gave given me more capacity.
• 29:16
  Bill Tingle: And so I think my,
• 29:19
  Bill Tingle: and and we were using forms of it back in enterprise.
• 29:22
  Bill Tingle: I mean, we did, like, amazing high value things with it
• 29:26
  Bill Tingle: back then.
• 29:27
  Bill Tingle: And so I see it as a tool, and I see it as an
• 29:29
  Bill Tingle: enabler.
• 29:29
  Bill Tingle: And I think just like other technology that comes before, I think we all
• 29:33
  Bill Tingle: should be inspired to learn what we need to learn and state,
• 29:38
  Bill Tingle: like, ride the wave so we can flourish with it, not fear it.
• 29:42
  Bill Tingle: And so that's that's definitely a philosophy that I have.
• 29:44
  Bill Tingle: And they're just the one thing, I was looking at some data the other
• 29:47
  Bill Tingle: day, and not every company is AI centric.
• 29:51
  Bill Tingle: Right?
• 29:52
  Bill Tingle: Not every company is a is a software platform, but
• 29:56
  Bill Tingle: we're getting close to seeing a one person billion dollar company.
• 29:59
  Bill Tingle: Imagine one person writing AI software generating
• 30:03
  Bill Tingle: one billion dollars.
• 30:04
  Bill Tingle: We're we're approaching that.
• 30:06
  Bill Tingle: There's a list of the top AI centric company.
• 30:09
  Bill Tingle: I forget how many are on the list, but the average team size is
• 30:12
  Bill Tingle: twenty seven people.
• 30:15
  Bill Tingle: The average revenue,
• 30:18
  Bill Tingle: for a thirty like, let's take Telegram, the software company.
• 30:21
  Bill Tingle: There's thirty employees.
• 30:22
  Bill Tingle: They're generating a billion dollars a year, and the average revenue per employee is
• 30:26
  Bill Tingle: two point five million.
• 30:28
  Bill Tingle: And there will always be larger corporations where that doesn't apply.
• 30:32
  Bill Tingle: But what that signals to me is the power of it and
• 30:36
  Bill Tingle: how we all need to be aware of that power.
• 30:39
  Bill Tingle: And even if we're working in a major corporation, how do we work together
• 30:43
  Bill Tingle: to get more capacity to keep learning, to keep growing, to keep
• 30:48
  Bill Tingle: innovating?
• 30:49
  Bill Tingle: And if we don't fear it, but we embrace it and grow with it,
• 30:52
  Bill Tingle: I mean, it it can be a lot of fun.
• 30:53
  Bill Tingle: And we can have a lot of fun in this time we have to
• 30:55
  Bill Tingle: have a career.
• 30:57
  Lisa Nichols: Yeah.
• 30:57
  Lisa Nichols: Oh my goodness.
• 30:59
  Lisa Nichols: I loved everything you said.
• 31:00
  Lisa Nichols: Here's the word that I kept hearing.
• 31:03
  Lisa Nichols: So listeners, more capacity.
• 31:06
  Lisa Nichols: Capacity.
• 31:07
  Lisa Nichols: And who does not want more time in their day?
• 31:10
  Lisa Nichols: Mhmm.
• 31:10
  Lisa Nichols: Right?
• 31:11
  Lisa Nichols: Bill, I mean, I hear that from people all the time.
• 31:13
  Lisa Nichols: Oh my goodness.
• 31:14
  Lisa Nichols: You know, I just need more time.
• 31:15
  Lisa Nichols: Well, this is a way that you can get more time.
• 31:19
  Lisa Nichols: The other thing I love, and I'm thinking it's a great book title for
• 31:23
  Lisa Nichols: you.
• 31:24
  Bill Tingle: Can I use it?
• 31:25
  Lisa Nichols: Flourish, not fear.
• 31:28
  Bill Tingle: Floor is
• 31:28
  Lisa Nichols: not fear.
• 31:29
  Lisa Nichols: Yeah.
• 31:30
  Lisa Nichols: Or floor is over fear.
• 31:32
  Lisa Nichols: You know?
• 31:32
  Lisa Nichols: You could say, I'm just giving you an idea of flourish line fear.
• 31:37
  Lisa Nichols: You know?
• 31:37
  Lisa Nichols: Flourish over fear.
• 31:38
  Lisa Nichols: So Oh.
• 31:39
  Lisa Nichols: There you go.
• 31:40
  Lisa Nichols: There you go.
• 31:40
  Lisa Nichols: Get to work.
• 31:41
  Lisa Nichols: Get to work, Bill.
• 31:43
  Lisa Nichols: Thank thank you for that.
• 31:44
  Bill Tingle: Thank you for that gift.
• 31:48
  Lisa Nichols: I'm just gonna tell our listeners.
• 31:51
  Lisa Nichols: I'm just gonna encourage our listeners.
• 31:53
  Lisa Nichols: I don't wanna tell.
• 31:54
  Lisa Nichols: I want to encourage them.
• 31:56
  Lisa Nichols: Speaking of the art of language, Bill, like, puts
• 32:00
  Lisa Nichols: awesome stuff out on LinkedIn.
• 32:01
  Lisa Nichols: Go follow him.
• 32:02
  Lisa Nichols: I love reading your your post and your blogs and that that you put
• 32:06
  Lisa Nichols: out there, Bill.
• 32:08
  Lisa Nichols: But you and your wife, you you you call yourself digital nomads,
• 32:12
  Lisa Nichols: and I love this.
• 32:14
  Lisa Nichols: Your your lifestyle, you kinda travel around different places,
• 32:18
  Lisa Nichols: and we were so blessed to have you.
• 32:21
  Lisa Nichols: Are you in Saint Louis right now?
• 32:22
  Lisa Nichols: Yes.
• 32:22
  Lisa Nichols: Or where you are.
• 32:23
  Lisa Nichols: Okay.
• 32:24
  Lisa Nichols: Because, in August, you were in Saint Louis, and you and I were, on
• 32:27
  Lisa Nichols: a panel together.
• 32:29
  Lisa Nichols: But, tell me what has this taught you about leadership,
• 32:33
  Lisa Nichols: Bill?
• 32:36
  Bill Tingle: Oh, boy.
• 32:37
  Bill Tingle: So much.
• 32:37
  Bill Tingle: I mean, it's been two months now, and it's been it's been way
• 32:42
  Bill Tingle: more fulfilling and enjoyable in two months than I thought it was gonna be.
• 32:46
  Bill Tingle: And the the only downside is I don't I can't be guaranteeing the kind
• 32:49
  Bill Tingle: of office that I want.
• 32:50
  Bill Tingle: You know, at home, I had a very comfortable office.
• 32:53
  Bill Tingle: But it it's taught me a lot about
• 32:56
  Bill Tingle: probably probably the first thing that comes to mind, Lisa, is is asking for
• 33:00
  Bill Tingle: help.
• 33:01
  Bill Tingle: You know, I think we so many of us, we grew up in a
• 33:04
  Bill Tingle: culture where we we need to be independent.
• 33:06
  Bill Tingle: It's not okay to ask for help or we don't or or we're scolded
• 33:10
  Bill Tingle: for asking for help.
• 33:12
  Bill Tingle: You know?
• 33:12
  Bill Tingle: You think about school.
• 33:13
  Bill Tingle: You know?
• 33:13
  Bill Tingle: Do your work.
• 33:14
  Bill Tingle: You know?
• 33:15
  Bill Tingle: Get your work done.
• 33:16
  Bill Tingle: You know?
• 33:16
  Bill Tingle: Don't look on Susie's paper or you know?
• 33:18
  Bill Tingle: And what was clearly cheating is not acceptable.
• 33:22
  Bill Tingle: But but asking for help because, you know, we're going into
• 33:26
  Bill Tingle: a new area.
• 33:27
  Bill Tingle: We're planning.
• 33:27
  Bill Tingle: Know, we're asking people for, you know, I'm you know, asking for directions,
• 33:32
  Bill Tingle: asking for and so I've learned, you know, to
• 33:36
  Bill Tingle: ask more.
• 33:37
  Bill Tingle: And if if we don't get help, we're not gonna
• 33:41
  Bill Tingle: we're we're not gonna flourish as more.
• 33:43
  Bill Tingle: We're not gonna have as as good of a life.
• 33:45
  Bill Tingle: You know, I used to I remember watching a a video years ago, and
• 33:48
  Bill Tingle: and Jack Welch was talking about the help that he gets.
• 33:51
  Bill Tingle: And and I think that was one of the first times I'm like, oh
• 33:54
  Bill Tingle: my gosh.
• 33:54
  Bill Tingle: Yeah.
• 33:54
  Bill Tingle: I need to you know?
• 33:56
  Bill Tingle: Everybody's helping each other and make sure you ask.
• 33:58
  Bill Tingle: So that that was a big thing.
• 34:00
  Bill Tingle: I think planning, you know, really planning.
• 34:03
  Bill Tingle: Because if you're if you're leaving a home
• 34:07
  Bill Tingle: and you everything you have is in your car Mhmm.
• 34:11
  Bill Tingle: And you're not going back for a while, you know, making sure you've really
• 34:15
  Bill Tingle: thought things through and planning.
• 34:17
  Bill Tingle: And I tell you what, my wife, Karina, she's a masterful project manager.
• 34:21
  Bill Tingle: Like like, she had every even from the point of of
• 34:25
  Bill Tingle: selling things to storing, and and we gave a lot of stuff
• 34:29
  Bill Tingle: away.
• 34:29
  Bill Tingle: So Mhmm.
• 34:30
  Bill Tingle: A great opportunity to get and she had, like, you know, a lot of
• 34:33
  Bill Tingle: things people wanted to have.
• 34:34
  Bill Tingle: Like, we just gave so much away, which was that was really that felt
• 34:37
  Bill Tingle: really nice to help other people in that regard.
• 34:40
  Bill Tingle: But just the planning and and making sure everything and the last thing I
• 34:43
  Bill Tingle: would say is
• 34:46
  Bill Tingle: the thing that we both enjoy the most is when we live in a
• 34:49
  Bill Tingle: home for a long time, same city, driving the same place, everything becomes
• 34:53
  Bill Tingle: automatic.
• 34:54
  Lisa Nichols: Yeah.
• 34:55
  Bill Tingle: When you go into a new area, you have to be very aware, conscious,
• 34:59
  Bill Tingle: you're thinking.
• 35:00
  Bill Tingle: You're you're using your brain a lot more.
• 35:02
  Bill Tingle: And as, you know, I've always thought as as I age, I I wanna
• 35:05
  Bill Tingle: use my brain more and more, not less and less.
• 35:08
  Lisa Nichols: Mhmm.
• 35:08
  Lisa Nichols: And
• 35:08
  Bill Tingle: so I think those are some things that that come to mind.
• 35:12
  Lisa Nichols: That is so good.
• 35:13
  Lisa Nichols: I never thought about that before.
• 35:15
  Lisa Nichols: But when you are in one place, you're you're a little bit
• 35:19
  Lisa Nichols: on autopilot sometimes.
• 35:21
  Lisa Nichols: And sometimes we need to take ourself off of autopilot.
• 35:24
  Lisa Nichols: Right, Bill?
• 35:25
  Lisa Nichols: I love it because you probably have new creative ideas and all sorts
• 35:29
  Lisa Nichols: of things.
• 35:30
  Lisa Nichols: Goodness gracious.
• 35:31
  Lisa Nichols: Well, I do wanna talk about this because I know this is super, super
• 35:34
  Lisa Nichols: important to you, and it is to me as well.
• 35:36
  Lisa Nichols: You know, that I grew up music.
• 35:38
  Lisa Nichols: People thought I would major in music.
• 35:40
  Lisa Nichols: I ended up like you.
• 35:41
  Lisa Nichols: It's like, okay.
• 35:42
  Lisa Nichols: Well, I'm not sure.
• 35:44
  Lisa Nichols: You know, do I wanna be a starving artist, or do I want to
• 35:47
  Lisa Nichols: be able to pay my bills?
• 35:49
  Lisa Nichols: So I win accounting.
• 35:50
  Lisa Nichols: But, you played the guitar since you were seven.
• 35:53
  Lisa Nichols: Yeah.
• 35:54
  Lisa Nichols: How has that and I know that it shaped you in so many ways
• 35:58
  Lisa Nichols: with creativity and discipline and the discipline of practice, but
• 36:02
  Lisa Nichols: tell me a little bit more about that.
• 36:05
  Bill Tingle: Thank you for the for the opportunity to talk about it because it is,
• 36:08
  Bill Tingle: you know, it is core to my being, and I think music's core to
• 36:12
  Bill Tingle: everybody's being.
• 36:13
  Bill Tingle: But I was fortunate when I was seven that my mom asked if I
• 36:17
  Bill Tingle: wanted to take guitar lessons, and she asked all the I have, two brothers.
• 36:20
  Bill Tingle: She she asked each of us, and I was the only one that said
• 36:24
  Bill Tingle: yes.
• 36:24
  Bill Tingle: And I I said yes quite frankly and honestly because I wanted to please
• 36:27
  Bill Tingle: her because I thought she wanted me to play.
• 36:30
  Bill Tingle: And and but but, secondly, my grandfather played.
• 36:33
  Bill Tingle: Like, my grandfather would play and sing on the radio.
• 36:35
  Bill Tingle: In fact, he would sing country western music, and he would yodel.
• 36:38
  Bill Tingle: And and I loved hearing because he had this big voice.
• 36:41
  Bill Tingle: I loved hearing it.
• 36:42
  Bill Tingle: So I was really inspired.
• 36:43
  Bill Tingle: But I think the first thing that I learned was not quitting.
• 36:49
  Bill Tingle: Not quitting because there were so many times I wanted to quit, you know,
• 36:52
  Bill Tingle: when things got tough or I didn't feel like it.
• 36:55
  Bill Tingle: And so I think I learned to not quit.
• 36:58
  Bill Tingle: I learned to to do it when I don't feel like it.
• 37:01
  Bill Tingle: You know, to me, that that's a big part of discipline is doing something
• 37:05
  Bill Tingle: when you don't feel like it.
• 37:06
  Bill Tingle: And we all have that.
• 37:07
  Bill Tingle: I don't feel like going to the gym.
• 37:08
  Bill Tingle: I don't feel like doing this.
• 37:11
  Bill Tingle: And then I think the the last thing I would throw in is the
• 37:14
  Bill Tingle: the discipline
• 37:15
  Bill Tingle: of staying with something until it's it's complete.
• 37:19
  Bill Tingle: And and that that that can lead to, like, an extreme of perfectionism.
• 37:25
  Bill Tingle: But, like, breaking things down and working on each part so that
• 37:29
  Bill Tingle: it is it is complete and successful, and that applies to so much
• 37:33
  Bill Tingle: in life as far as that goes.
• 37:35
  Lisa Nichols: Right.
• 37:36
  Lisa Nichols: Well, I also just think about the fundamentals the fundamentals
• 37:40
  Lisa Nichols: of music.
• 37:41
  Lisa Nichols: Right?
• 37:42
  Lisa Nichols: Bill, I'm thinking you're learning to play piano.
• 37:44
  Lisa Nichols: You play scales
• 37:45
  Bill Tingle: Mhmm.
• 37:46
  Lisa Nichols: Over and over and over, which can become monotonous.
• 37:50
  Bill Tingle: Yeah.
• 37:52
  Lisa Nichols: Right?
• 37:52
  Lisa Nichols: But it's that laying that good foundation.
• 37:55
  Lisa Nichols: When you and I, we had something really fun, in August with
• 37:59
  Lisa Nichols: the HMGCIO summit, and you were on the panel.
• 38:02
  Lisa Nichols: And we talked about the relationship between
• 38:07
  Lisa Nichols: technology, IT, and music.
• 38:09
  Lisa Nichols: And there were so many correlations
• 38:13
  Bill Tingle: Yeah.
• 38:13
  Lisa Nichols: That we talked about.
• 38:15
  Bill Tingle: Yeah.
• 38:15
  Bill Tingle: There is.
• 38:16
  Bill Tingle: I mean, there's there's a lot of correlations with with math, which we won't
• 38:20
  Bill Tingle: get into here.
• 38:21
  Bill Tingle: But if you if you think about all of the technology computers that are
• 38:25
  Bill Tingle: used in the music world, you know, it's because they're both math based.
• 38:29
  Bill Tingle: If you think about frequency and amplitude of volume and,
• 38:33
  Bill Tingle: and and so it's there's there's that correlation.
• 38:36
  Bill Tingle: But I learned early, early on how to coordinate with other people.
• 38:41
  Bill Tingle: So I was I was in my well, even even when I was, like,
• 38:44
  Bill Tingle: eight, my music teacher brought guitarists together, and we would practice
• 38:48
  Bill Tingle: improvising, you know, the best we could at the age of eight.
• 38:53
  Bill Tingle: And and I remember that day, the first time I did it, I thought
• 38:56
  Bill Tingle: this is really cool.
• 38:57
  Bill Tingle: Like, we're listening to each other, and that person just did this, and and
• 39:00
  Bill Tingle: so now I'm gonna do this.
• 39:02
  Bill Tingle: And, like, really listening to each other and and coordinating and and trying
• 39:06
  Bill Tingle: to create something as a group, and everybody's contributing.
• 39:09
  Bill Tingle: I mean, that I was exposed to that at the age of eight for
• 39:12
  Bill Tingle: early on.
• 39:13
  Bill Tingle: And I I I think the other thing that comes to mind, which was
• 39:17
  Bill Tingle: just a cool moment.
• 39:18
  Bill Tingle: I don't think I mentioned this at the at the summit.
• 39:22
  Bill Tingle: When I was in high school, I had a really good jazz instructor, and,
• 39:26
  Bill Tingle: he mentored me in in as in leadership and in music.
• 39:30
  Bill Tingle: And I I won Allstate jazz guitar player my junior
• 39:34
  Bill Tingle: and senior year, and then and I was offered a scholarship, and and that
• 39:37
  Bill Tingle: went on to my dad and I talking about music versus engineering, which is
• 39:40
  Bill Tingle: a lot
• 39:41
  Lisa Nichols: of people.
• 39:42
  Bill Tingle: But but I remember we we got our our high school jazz band
• 39:46
  Bill Tingle: got to warm up for Count Basie.
• 39:48
  Bill Tingle: And if people don't know who Count Basie is, he's he's he's a legend.
• 39:52
  Bill Tingle: You can look him up.
• 39:53
  Bill Tingle: And he's just known for, like, a master of big band.
• 39:56
  Bill Tingle: And my jazz instructor said, hey, Bill.
• 39:59
  Bill Tingle: I want you to go in the locker room, and I want you to
• 40:01
  Bill Tingle: grab a a cord sitting on the table.
• 40:03
  Bill Tingle: And so I went in there.
• 40:04
  Bill Tingle: I'm looking around.
• 40:05
  Bill Tingle: I can't see it.
• 40:06
  Bill Tingle: And and all of a sudden, I realized Count Basie's right in front of
• 40:09
  Bill Tingle: me sitting down, and it's just him and me.
• 40:12
  Bill Tingle: And I I was so nervous, I couldn't talk, and he said he just
• 40:15
  Bill Tingle: looked at me.
• 40:16
  Bill Tingle: He goes, you wanna know something?
• 40:18
  Bill Tingle: I said, yeah.
• 40:18
  Bill Tingle: Of course, I wanna know something.
• 40:20
  Bill Tingle: He said, the most important thing in music is the rests.
• 40:24
  Bill Tingle: And for those of you that don't know music, that's silence.
• 40:28
  Bill Tingle: The rests in music is silence.
• 40:31
  Bill Tingle: And that taught me so much about life in terms of, like,
• 40:35
  Bill Tingle: when I play, you don't need to play all the time.
• 40:37
  Bill Tingle: The spaces, it's just like in a painting.
• 40:40
  Bill Tingle: The white space is what gives the art what it is.
• 40:43
  Bill Tingle: And when we're communicating, the silence and listening,
• 40:48
  Bill Tingle: and we don't have to be talking nonstop, and uncomfortable pauses
• 40:52
  Bill Tingle: can become comfortable.
• 40:54
  Lisa Nichols: Mhmm.
• 40:54
  Bill Tingle: And I think that was really helpful in terms of just, like, really
• 40:58
  Bill Tingle: listening and and and appreciating what everybody else is doing.
• 41:03
  Lisa Nichols: That is yeah.
• 41:04
  Lisa Nichols: I've never heard that either.
• 41:05
  Lisa Nichols: But I'm just thinking I just spoke yesterday to a group of people about
• 41:09
  Lisa Nichols: the rhythms and seasons in our life and how important
• 41:13
  Lisa Nichols: rest is for a leader.
• 41:15
  Lisa Nichols: Right?
• 41:15
  Lisa Nichols: And so wow.
• 41:17
  Lisa Nichols: I don't know.
• 41:18
  Lisa Nichols: There may be another book in there.
• 41:22
  Lisa Nichols: Oh my goodness.
• 41:23
  Lisa Nichols: Well, I I wanna ask you just real quickly.
• 41:26
  Lisa Nichols: And, I've got a few more questions, and then we'll talk about something extra.
• 41:30
  Lisa Nichols: With your coaching, how do you is there, like, a
• 41:35
  Lisa Nichols: someone that you coach where you just saw, like, a light bulb moment
• 41:39
  Lisa Nichols: and the breakthrough?
• 41:40
  Lisa Nichols: How did that make you feel?
• 41:42
  Lisa Nichols: I can only surmise how that would make you feel.
• 41:44
  Lisa Nichols: Just,
• 41:46
  Lisa Nichols: have you seen, like, some how and how do you measure the success?
• 41:49
  Lisa Nichols: How do you know that you're doing your job?
• 41:52
  Bill Tingle: Yeah.
• 41:52
  Bill Tingle: That's you know, I I got goosebumps, but just as you were saying that,
• 41:55
  Bill Tingle: because I brought back some memories already.
• 41:57
  Bill Tingle: And that's
• 41:59
  Bill Tingle: it's really why I do what I do.
• 42:01
  Bill Tingle: You know?
• 42:02
  Bill Tingle: I think I think I I certainly could have gone done other things after
• 42:06
  Bill Tingle: exiting my CIO role to make more money or do you know?
• 42:10
  Bill Tingle: But my deep purpose is to help people reach
• 42:15
  Bill Tingle: reach levels that they never thought they could.
• 42:17
  Bill Tingle: And, you know, one just one example is if if somebody
• 42:21
  Bill Tingle: started out with me as an individual contributor and all of a sudden they're
• 42:25
  Bill Tingle: a CISO, CISO,
• 42:28
  Bill Tingle: and they reach back out to me and they say, thank you, Bill.
• 42:31
  Bill Tingle: Mhmm.
• 42:32
  Bill Tingle: I had one person that was wanting to get promoted and
• 42:36
  Bill Tingle: to to a, like, a VP level.
• 42:38
  Bill Tingle: And he sent I got a note one Monday morning that said, Bill, I
• 42:41
  Bill Tingle: just wanna thank you.
• 42:41
  Bill Tingle: I I came to work, found out I I got a promotion to vice
• 42:45
  Bill Tingle: president.
• 42:46
  Bill Tingle: I make you know, I got a thirty five percent increase raise.
• 42:48
  Bill Tingle: I got equity,
• 42:50
  Bill Tingle: and I I couldn't have done without you.
• 42:53
  Bill Tingle: And then and then the last one I would share, which
• 42:57
  Bill Tingle: it's it's it's one of those that really gave me goosebumps when
• 43:01
  Bill Tingle: it happened is I was working with a client, brilliant
• 43:05
  Bill Tingle: engineering leader in a pharmaceutical company, and
• 43:09
  Bill Tingle: he had,
• 43:12
  Bill Tingle: he was came from India, and was seeking to be citizenship
• 43:16
  Bill Tingle: in in the in the country.
• 43:18
  Bill Tingle: And he was living with this fear of losing his job,
• 43:22
  Bill Tingle: but he was doing really well.
• 43:23
  Bill Tingle: But this there was this fear of losing his job, and so it was
• 43:27
  Bill Tingle: blocking him from speaking up and taking chances.
• 43:31
  Bill Tingle: And I finally said, well, I I I thought you had your green card.
• 43:35
  Bill Tingle: He said, yeah.
• 43:37
  Bill Tingle: I I got it last month.
• 43:39
  Bill Tingle: And he was so gripped in the habitual paradigm
• 43:44
  Bill Tingle: of not having his green card and living in this fear that when he
• 43:48
  Bill Tingle: got the green card, it didn't it didn't flip a switch for him.
• 43:51
  Lisa Nichols: Mhmm.
• 43:52
  Bill Tingle: And he and I sat there.
• 43:54
  Bill Tingle: I kid you not.
• 43:55
  Bill Tingle: It it felt like ten minutes in silence.
• 43:58
  Bill Tingle: And and he just had this major breakthrough.
• 44:01
  Bill Tingle: And it sounds, like, so simple.
• 44:03
  Bill Tingle: Like, why wouldn't like like, but we just don't realize how gripped we can
• 44:07
  Bill Tingle: be in our subconscious with our emotions and our our
• 44:11
  Bill Tingle: stories.
• 44:12
  Bill Tingle: And and for me, that that always stands out as something that I got
• 44:16
  Bill Tingle: to be a part of that, and he's just thriving now.
• 44:18
  Bill Tingle: Just such a
• 44:20
  Lisa Nichols: Oh, that is.
• 44:21
  Lisa Nichols: Yeah.
• 44:21
  Lisa Nichols: I mean, that is your why.
• 44:24
  Lisa Nichols: That's your why, Bill.
• 44:25
  Lisa Nichols: So,
• 44:27
  Lisa Nichols: well, okay.
• 44:29
  Lisa Nichols: So do you have a book?
• 44:30
  Lisa Nichols: What do you read?
• 44:31
  Lisa Nichols: How do you grow yourself?
• 44:34
  Lisa Nichols: Is there a book or a podcast besides something extra that you
• 44:38
  Lisa Nichols: listen to that really
• 44:39
  Bill Tingle: Yeah.
• 44:40
  Bill Tingle: Oh, I do.
• 44:41
  Bill Tingle: I mean, I'm always I'm always listening.
• 44:43
  Bill Tingle: I'm always reading, and it's the, and I can't wait to your read your
• 44:46
  Bill Tingle: book.
• 44:47
  Bill Tingle: So that's my plug for your book, something extra, and I'm so
• 44:51
  Bill Tingle: excited.
• 44:51
  Bill Tingle: And I I heard that there's a big shipment arriving someplace today.
• 44:54
  Bill Tingle: So
• 44:55
  Lisa Nichols: There is.
• 44:56
  Bill Tingle: That is really exciting.
• 44:57
  Bill Tingle: I'm so happy for you.
• 44:58
  Lisa Nichols: Very exciting.
• 44:59
  Bill Tingle: Yeah.
• 44:59
  Bill Tingle: I'm so excited for you.
• 45:02
  Bill Tingle: Every every time I every meeting, somebody's recommending a book, so I'm always I'm
• 45:06
  Bill Tingle: always reading.
• 45:06
  Bill Tingle: I do I do focus on,
• 45:10
  Bill Tingle: the spiritual.
• 45:11
  Bill Tingle: And so for me, that's that's really important.
• 45:13
  Bill Tingle: And then I also I also focus on books that help
• 45:17
  Bill Tingle: me do what I do.
• 45:19
  Bill Tingle: And I read a lot of books on mindset because everything begins with mindset.
• 45:22
  Lisa Nichols: Yes.
• 45:23
  Bill Tingle: And I don't I don't think people realize how stuck they are and
• 45:27
  Bill Tingle: how much resistance they have to to taking the actions that they know will
• 45:31
  Bill Tingle: help them because their mindset is then stuck.
• 45:33
  Bill Tingle: So I'm I'm sort of reading a lot in that space.
• 45:39
  Lisa Nichols: Is there one particular book that you would tell our listeners go get?
• 45:43
  Bill Tingle: Yeah.
• 45:43
  Bill Tingle: The one book the one book that especially if you're in leadership and the
• 45:47
  Bill Tingle: the the cool thing about this is this book has material that was
• 45:51
  Bill Tingle: at one time, you couldn't find it.
• 45:53
  Bill Tingle: And it's in the ontological designs, the ontological space,
• 45:57
  Bill Tingle: but it's written in a very accessible way.
• 45:59
  Bill Tingle: And it's it's it's written by
• 46:02
  Bill Tingle: two people I would call friends that are pioneers in the space.
• 46:05
  Bill Tingle: It's co coauthored one the one person is Chalmers Brothers, which is a
• 46:09
  Bill Tingle: cool name, c h a l m e r s, Chalmers Brothers.
• 46:13
  Bill Tingle: And then a very good friend of mine, Vinay Kumar, they co wrote it.
• 46:16
  Bill Tingle: And the book is called Language and the Pursuit of Leadership
• 46:21
  Bill Tingle: Excellence.
• 46:23
  Bill Tingle: And I ask all my clients to get a copy.
• 46:27
  Bill Tingle: And it awesome.
• 46:28
  Bill Tingle: And and, you know, one of the things it does is that we become
• 46:31
  Bill Tingle: better observers of ourselves as leaders.
• 46:35
  Bill Tingle: And I think when people become better observers of themselves,
• 46:40
  Bill Tingle: they become better leaders.
• 46:42
  Lisa Nichols: Oh,
• 46:43
  Lisa Nichols: no doubt.
• 46:44
  Lisa Nichols: No doubt.
• 46:45
  Lisa Nichols: I another word for that is self awareness.
• 46:48
  Bill Tingle: Yeah.
• 46:48
  Bill Tingle: Exactly.
• 46:49
  Bill Tingle: Exactly.
• 46:49
  Lisa Nichols: Really?
• 46:50
  Lisa Nichols: Yes.
• 46:50
  Lisa Nichols: But
• 46:51
  Bill Tingle: I I heard a I heard a statement this morning.
• 46:53
  Bill Tingle: I still have a coach, and my coach was talking this morning about
• 46:57
  Bill Tingle: knowledge plus understanding equals self awareness.
• 47:02
  Bill Tingle: Mhmm.
• 47:02
  Bill Tingle: That's good.
• 47:03
  Bill Tingle: Equals awareness.
• 47:04
  Bill Tingle: Yeah.
• 47:05
  Bill Tingle: Like, we don't know we don't know what we don't know until we learn
• 47:07
  Bill Tingle: it, and then we do it.
• 47:09
  Bill Tingle: And then we become observers of how we're doing it.
• 47:13
  Lisa Nichols: So good.
• 47:13
  Lisa Nichols: Well, Bill, this is called something extra.
• 47:16
  Lisa Nichols: What do you believe is this something extra that every leader needs?
• 47:21
  Bill Tingle: I think every leader needs to care about each person's
• 47:25
  Bill Tingle: dreams.
• 47:27
  Bill Tingle: And if it's okay to tell just a quick story
• 47:30
  Lisa Nichols: Love it.
• 47:32
  Bill Tingle: One of the things that I that I've done in the past, and I
• 47:35
  Bill Tingle: I did it at pods, is I began by telling my
• 47:39
  Bill Tingle: story and what my dreams were.
• 47:41
  Bill Tingle: And then at every all hands meeting, anybody could volunteer to tell
• 47:45
  Bill Tingle: their story.
• 47:46
  Bill Tingle: And I did it myself first to just set an example and to be
• 47:49
  Bill Tingle: known and to be known.
• 47:51
  Bill Tingle: And
• 47:53
  Bill Tingle: each, you know, people people started raising their hand.
• 47:55
  Bill Tingle: They would tell their story and they would tell their dreams.
• 47:57
  Bill Tingle: And at the end of the person telling their story, I would tell
• 48:02
  Bill Tingle: everybody, you know, we had maybe a hundred people.
• 48:03
  Bill Tingle: I would say we are here to support John's
• 48:08
  Bill Tingle: dreams.
• 48:09
  Bill Tingle: And if we mess up John at work, we're messing up his dream.
• 48:15
  Bill Tingle: And so we need to work together, understand we need to understand each
• 48:20
  Bill Tingle: each other, not just what our jobs are and what we do and how
• 48:21
  Bill Tingle: we do them and what we need and what a good handoff is and
• 48:24
  Bill Tingle: what a shared understanding is.
• 48:25
  Bill Tingle: We need to understand each other's dreams, and we're supporting each other.
• 48:28
  Bill Tingle: And, Lisa, the coolest thing, I said the word John.
• 48:32
  Bill Tingle: John's dream was to have a bee farm and to make
• 48:36
  Bill Tingle: honeycomb.
• 48:37
  Bill Tingle: He'll sell honey and have children come and teach him about bees.
• 48:41
  Bill Tingle: And he left and he that's what he's doing.
• 48:45
  Lisa Nichols: Oh, I love it.
• 48:47
  Lisa Nichols: Is he here in Missouri?
• 48:49
  Lisa Nichols: Because we love honey.
• 48:50
  Bill Tingle: Yeah.
• 48:50
  Bill Tingle: He's in Florida.
• 48:52
  Lisa Nichols: He's in Florida.
• 48:53
  Lisa Nichols: Okay.
• 48:53
  Bill Tingle: Back when we when we that's gonna be part of our digital nomad.
• 48:56
  Bill Tingle: We're gonna stop and and see his bees.
• 48:59
  Lisa Nichols: Yay.
• 49:01
  Lisa Nichols: Oh, gosh.
• 49:02
  Lisa Nichols: Wow.
• 49:03
  Lisa Nichols: So you're a dream maker too.
• 49:08
  Lisa Nichols: Or the people you you encourage other people to help other people,
• 49:12
  Lisa Nichols: you know?
• 49:13
  Bill Tingle: Think about why why do we work?
• 49:16
  Lisa Nichols: Because we all have dreams.
• 49:17
  Bill Tingle: Dreams.
• 49:18
  Bill Tingle: And Mhmm.
• 49:19
  Bill Tingle: Doing our work can be joyful and fun and fulfilling and
• 49:23
  Bill Tingle: part of the dream, but but we all have a dream.
• 49:26
  Bill Tingle: You know?
• 49:26
  Bill Tingle: If you have somebody you know, people say, well, if I won the lottery,
• 49:29
  Bill Tingle: I would do this.
• 49:29
  Bill Tingle: Well, that's what the dream is.
• 49:31
  Lisa Nichols: Mhmm.
• 49:32
  Lisa Nichols: Mhmm.
• 49:32
  Lisa Nichols: Yeah.
• 49:33
  Lisa Nichols: Bill, oh my goodness.
• 49:35
  Lisa Nichols: I think I could talk to you for ten hours.
• 49:39
  Lisa Nichols: But, I just I know that this is gonna help our listeners.
• 49:43
  Lisa Nichols: Thank you so so much for making the time to be on the show
• 49:46
  Lisa Nichols: today.
• 49:47
  Lisa Nichols: And, yeah, I just appreciate your friendship for a long time now.
• 49:51
  Bill Tingle: Yeah.
• 49:51
  Lisa Nichols: We've been friends.
• 49:52
  Bill Tingle: Likewise, Lisa.
• 49:53
  Bill Tingle: And I just wanna thank you, and and I the one thing I would
• 49:56
  Bill Tingle: say is, I really admire and appreciate and respect
• 50:01
  Bill Tingle: your your role model as a leader, as
• 50:05
  Bill Tingle: a mother, as a wife, a can be a community
• 50:09
  Bill Tingle: member.
• 50:10
  Bill Tingle: And when I see you and Greg together and what you're both doing as
• 50:14
  Bill Tingle: a couple and the road you've been down in your whole life, it's just
• 50:17
  Bill Tingle: it's a real treasure to know you two and be called your friend.
• 50:21
  Lisa Nichols: Aw.
• 50:22
  Lisa Nichols: Thank you so much.
• 50:23
  Lisa Nichols: Thank you for that.
• 50:24
  Lisa Nichols: Well, have a great rest of the day, Bill.
• 50:26
  Bill Tingle: K.
• 50:26
  Bill Tingle: You too.
• 50:26
  Announcer: Thank you for listening to today's show.
• 50:29
  Announcer: Something extra with Lisa Nichols is a Technology Partners production.
• 50:33
  Announcer: Copyright Technology Partners Inc two thousand and nineteen.
• 50:36
  Announcer: For show notes or to reach Lisa, visit tpi dot co
• 50:40
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• 50:41
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• 50:46
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