Transparency and AI: Why NetSuite Built Trust Into the Core Architecture

Tech Talks · Oct 10, 2025 · 19m

Senior VP Brian Chess reveals NetSuite’s architectural bet with transparency in their AI: moving beyond quick wins to build trust into the core ERP system. We explore the leadership decision to enable external models (like ChatGPT/Claude) via the AI Connector Service. Brian also discusses the challenge of proving AI ROI to the CFO and why organizational experimentation is key in a rapidly evolving landscape.Tech Talks is powered by Nash Squared, the leading global provider of technology and talent solutions. Find out more about our solutions at⁠⁠⁠⁠ ⁠⁠⁠www.nashsquared.com⁠⁠⁠⁠⁠⁠⁠The music on…